Aircel Complaints & Reviews

Address: 700157

Hello it has almost 2 months i have linked my mobile number with my aadhar card but still now no sms and no confirmation sent to me. The nearest aircel store didn't answer my question whether my no linked or not and the same result exist with the customer care. So there is 3 numbers me (Sourav, no is [protected]) my father ([protected]) and my mother ([protected]). So please let me these three no are already connected or not?

Dec 11, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Nov 07, 2017

Aircel Customer Care's response Dear Customer ([protected]@Banerjee),

Thanks for contacting us. We are sorry for the problem you've had with us. We are forwarding your concern to our team. Please be assured, an update will be provided to you soon.

Warm Regards,
Aircel Social Media Team

Verified Support

Nov 10, 2017

Aircel Customer Care's response Dear Customer ([protected]@Banerjee),

As per system, mentioned all 3 numbers are linked with Adhar.
Adhar Linked Date 27-SEP-17.

We are always at your service, in case you face any other issue regarding Aircel services then please let us know.

Warm Regards,
Aircel Social Media Team

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Address: Bangalore, Karnataka, 562114

Website: WWW.AIRCEL.COM

I am arun kumar k my aircel number is [protected], i was using this number for couple of years and i had to leave this number with out the usage because i travelled abroad, once i back to india and i can see this number was non contactable and allocated to some one else... Can some one please help me to get this nuimber.

I visited to nearest store they asked for 1000rs to get this number back...

My current contact number is [protected], and email [protected]@gmail.com,

Dec 9, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Nov 06, 2017

Aircel Customer Care's response Hi Customer (Arunkumarjkk),

We would like to inform you that as per our record your number has been disconnected under ZMU(Zero Monthly Usage). Further, please visit nearest Aircel store along with valid document to get the further details.

Warm Regards,
Aircel Social Media Team

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S

Spandan Bhattacharya

from Delhi, Delhi

Nov 6, 2017

I recharged for rs 31- all got into promo bal.date--- 31/10/2017, my cell# [protected]... txn#:kor[protected].00251, credit my main account. why t got into promo? Else refund money. online rechg done.

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Aircel Customer Care's response, Nov 7, 2017

Verified Support

Dear Customer (Spandan Bhattacharya),

Thanks for contacting us. We would like to inform you that PF balance (promo balance) cannot be transferred to main balance. Also, PF balance can be used same as the main balance for voice, SMS and the internet but, you can not use PF balance to activate any service.

We are always at your service, in case you face any other issue regarding Aircel services then please let us know.

Warm Regards,
Aircel Social Media Team

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Please stop this irritating pre-calling ads & products because aircel already comes in a vulnerable stage... Don't make it vanish.
Stop this irritating and cheapest voice ads and product before each and every call as our emergency is emergency not under your cheapest intention... Please make a fast solution to it... Your customer care executives are lombardi, they have no care about anyone.

Dec 16, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Nov 07, 2017

Aircel Customer Care's response Dear Customer (PK Sahoo.),

We would like to inform you that these announcements playing before the calls are the part of product awareness activity and the same would be removed automatically after few days.

Warm Regards,
Aircel Social Media Team

Nov 07, 2017

Updated by PK Sahoo. Few days means how many days ???? Tell exact matter of issue... Don't go round n round... My greatest fault to be in this Faltu Network till date !!!

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P

PK Sahoo.

from Kolkata, West Bengal

Nov 7, 2017

Few days means how many days ???? Tell exact matter of issue... Don't go round n round... My greatest fault to be in this Faltu Network till date !!!

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Address: 110066

Auto deducting 2 rs daily i did not activated any service. I have not used your mobile data please refund my amount or disconnect this number permanently, i don't want to continue with this fraud company. I'm trying to connect your customer care but all lines are busy.

Request you please deactivate this service asap and return my money back.

Activated service: ndmc170317pi2
My number: [protected]

Dec 8, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Nov 07, 2017

Aircel Customer Care's response Hi Laxmi Nath,

Sorry for the inconvenience caused. We are forwarding your concern to the team. Please allow us some time to get back to you.

Warm Regards,
Aircel Social Media Team

Verified Support

Nov 07, 2017

Aircel Customer Care's response Hi Laxmi Nath,

We hope that our team got in touch with you and shared all the requisite information.

Warm Regards,
Aircel Social Media Team

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Website: [email protected]

I have done 18 rs internet pack which gives 1 gb data for 3 days.. But i didn't get the benefit.. After that i have call ur care service for three times but they didn't provide me the proper information... Kindly check my all call record which i call u 3 days ago...
And let me informed wat u have done regarding this complaint..
I'm not happy with this kind of service and want to port from ur service

Dec 8, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Nov 06, 2017

Aircel Customer Care's response Hi Customer(aaruah),

We are forwarding your issue to the team. Meanwhile, kindly share the following details so that our team can look into your issue:

Recharge date:
Mode of Recharge:
Transaction ID:

Warm Regards,
Aircel Social Media Team

Verified Support

Nov 07, 2017

Aircel Customer Care's response Hi Customer(aaruah),

We would like to inform you that as per our record you had recharged with Rs 18 on 7/11/2017 and you received 1 GB data but as per your complaint you have not received benefit. As a good will gesture INR 18 refunded to your account.

Warm Regards,
Aircel Social Media Team

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S

suseelkumar

from Korampallam, Tamil Nadu

Nov 6, 2017

My no: [protected] .date of birth 20.05.1978. my fathers name is subramanian
address: sannanallur -post nannilam -Tk. Thiruvarur dist

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Aircel Customer Care's response, Nov 7, 2017

Verified Support

Dear Suseel Kumar,
Please share your exact concern regarding Aircel services along with your Aircel number to assist you in the best possible manner.
Thanks & Regards
Aircel Social Media Team

Aircel Customer Care's response, Nov 16, 2017

Verified Support

Dear Suseel Kumar,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Regards,
Aircel Social Media Team

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I am using my aircel mobile for several years. It is a prepaid connection.
I am using this number for several years.
But from yesterday evening it says call not allowed.

But incoming calls are coming. It is very difficult for me without the outgoing calls. I could not even dial the customer care.

Could you please help me to to solve the issue?

Dec 14, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Oct 29, 2017

Rakesh Jajoria's response Aircal costumur Na de coll key to costamur sim ka le ya ma Na Kay de ya

Oct 29, 2017

Rakesh Jajoria's response Time 7.40 pm par

Verified Support

Nov 06, 2017

Aircel Customer Care's response Dear Customer (ismailmaths),

Thanks for contacting us. We regret the inconvenience caused. We are forwarding your concern to our team. Meanwhile, kindly share the following information with us for better assistance:

A sample number on which you are unable to make a call:

Warm Regards,
Aircel Social Media Team

Verified Support

Nov 10, 2017

Aircel Customer Care's response Dear Customer (ismailmaths),

We hope that our team got in touch with you and your concern has been resolved. Please feel free to let us know in case of any further assistance.

Warm Regards,
Aircel Social Media Team

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R

Rakesh Jajoria

from Lucknow, Uttar Pradesh

Nov 6, 2017

Aircal store ma old SIM nahi me le sim ka leya ma Na Kar deya plz may old no [protected] give me thanks for you

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Aircel Customer Care's response, Nov 7, 2017

Verified Support

Hi Rakesh Jajoria,

We are forwarding your issue to the team. Meanwhile, kindly share the following details so that our team can look into your issue:

Store details:
Date and time of visit:

Warm Regards,
Aircel Social Media Team

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Address: New Delhi, Delhi, 110065

Uto deducting 2 rs daily i did not activated any service. I have not used your mobile data please refund my amount or disconnect this number permanently, i don't want to continue with this fraud company. I'm trying to connect your customer care but all lines are busy.

Request you please deactivate this service asap and return my money back.

Activated service: ndmc170317pi2
My number: [protected]

+1 photos

Dec 8, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Nov 06, 2017

Aircel Customer Care's response Dear Customer (babbi bisht),

Sorry for the inconvenience caused, we are forwarding your concern to the team. Please allow us some time to get back to you.

Warm Regards,
Aircel Social Media Team

Verified Support

Nov 07, 2017

Aircel Customer Care's response Dear Customer (babbi bisht),

We hope that our team got in touch with you and shared all the requisite information.

Warm Regards,
Aircel Social Media Team

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N

Naveen Singh Rana

from Mumbai, Maharashtra

Nov 6, 2017

Submit a Complaint
i have try many time for portbality namber in aircel company i wrote in sms
PORT [protected] TO 1900
And i have much balance

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Aircel Customer Care's response, Nov 7, 2017

Verified Support

Dear Naveen,
Thanks for reaching out to us. Please share your Aircel mobile no., the format of sending SMS & Screenshot of the error occurs so that our team can get back to you.
Thanks & Regards
Aircel Social Media Team

Aircel Customer Care's response, Nov 16, 2017

Verified Support

Dear Naveen,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Regards,
Aircel Social Media Team

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Address: Jaipur, Rajasthan, 302020

You are cheater.. You activated 45 rs. Pack without any information.. Pls send my 45 rs. Balance.. Otherwise i will case on your company.. And will port in jio.. Your company is worst... Making fool every customer and always deducting balance without any activation... Please send my money again to my no. Deducted money on 4th nov. You always deducting balance on my no. Many times i complaint urs

Dec 18, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Nov 06, 2017

Aircel Customer Care's response Hi Customer(jainashu007),

We are forwarding your issue to the team. Meanwhile, kindly share the following details so that our team can look into your issue:

Date & Time of deduction:
Any message received upon deduction:

Warm Regards,
Aircel Social Media Team

Verified Support

Nov 06, 2017

Aircel Customer Care's response Hi Customer(jainashu007),

We would like to inform you that we have checked your account details and have found that the STV 45 was activated in your account after due consent from you. However, as a onetime service gesture waiver of Rs.45 is being effected in your account, it will reflect within 24 working hours.

Warm Regards,
Aircel Social Media Team

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Address: Lucknow, Uttar Pradesh, 226003

Sir my no. [protected], I use this number from 4 month and recharge my number for internet pack @350/- date 23/10/2017 but suddenly company stop my all service and when I ask to company why you stop my number they told me you are doing business but still I don't do any business. So please help me I want my money back & want justice.

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I have aircel tamilnadu number.they have very good policy to cheat customer.they enabled services and not send any sms notifications.after few weeks, they will send sms after the renewal. I lost Rs 300 in this way and asked customer care. Mr iyyapan attend my call and spoke in indecent way. Literally scold me. Also he didnt ready to give compliant number . After severe fight, he told me to credit back 120 and accept to open compliant. But he credited 100 and didnt create complaint.
What a cheating company and lying employee...

I dont bother to give my another number..

Regards,
Thiyagu
[protected]

Dec 19, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Nov 06, 2017

Aircel Customer Care's response Dear Customer (thiyagarajancs),

Thanks for contacting us. As checked, the provided number ([protected]) is not an Aircel number. Kindly share the following details in order to look into your issue:

Concerned Aircel No.:
Date & Time of deduction:
Any message received upon deduction:

Warm Regards,
Aircel Social Media Team

Verified Support

Nov 14, 2017

Aircel Customer Care's response Dear thiyagarajancs,

We hope your issue has been resolved.Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regard
Aircel Social Media Team

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Address: Dausa, Rajasthan, 321608

Website: aircel

Dear sir /madam,

This is to inform you that my mobile with number [protected] and [protected] [protected] is missing. I would kindly request you to block this prepaid sim card of mine to prevent misuse. Please take necessary action immediately. Awaiting to hear from you.
Detail :-
Mobile number :- 1. [protected] & 2. [protected]
Present use number - [protected]

Thanking you,

Your's sincerely,

Dec 10, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Nov 06, 2017

Aircel Customer Care's response Dear Customer (Rajkumar Jangid911),

Thanks for contacting us. We are forwarding your concern to our team. Meanwhile, kindly share the following details with us for further proceedings:

Last recharge amount(Prepaid):
Date of Birth:
Complete Address:

Warm Regards,
Aircel Social Media Team

Verified Support

Nov 07, 2017

Aircel Customer Care's response Dear Customer (Rajkumar Jangid911),

We would like to inform you that as per your request, both the numbers ([protected] ) and ([protected]) are barred under sim lost reason.

Warm Regards,
Aircel Social Media Team

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Address: Aurangabad, Maharashtra, 431001

Website: Aircel

Aircel is doing tricks with their customers and not accepting PORT message for my number too. I need to move to another network because they don't have 4G in my city. But aircel is stopping me from doing this as im not able to send the PORT message to aircel. Resolve this issue asap.

Nov 11, 2017

Complaint marked as Resolved

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Address: Chennai, Tamil Nadu

Please sent the hard copy of below aircel bill to the following address
Since these bill copy we have not received for the below address for the past four months so please send
Bhaskaran & ramesh
New no 48, old no 150 eldams road
Teynampet
Chennai-600018

1) [protected]

2) [protected]

3) [protected]

Or soft copy to the below mail
[protected]@bhaskarandramesh.com

Dec 18, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Nov 06, 2017

Aircel Customer Care's response Hi R deivanayagam,

Sorry for the inconvenience caused. We are forwarding your concern to the team. Please allow us some time to get back to you.

Warm Regards,
Aircel Social Media Team

Verified Support

Nov 07, 2017

Aircel Customer Care's response Hi R deivanayagam,

We hope that our team got in touch with you and shared all the requisite information.

Warm Regards,
Aircel Social Media Team

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Address: Unnao, Uttar Pradesh, 209801

Sir,
My hometown is ugu district-unnao u. P. Pin code-209801. My family was using bsnl number till then it was fine. But when we port the sim to aircel the problem started that most of the time when we call our home it says not reachable.. It is very frustrating.. Kindly solve the issue or we will have to look for another company. My contact is [protected]

Dec 7, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Nov 06, 2017

Aircel Customer Care's response Dear Swatantra Muskera,

We regret the inconvenience you have faced. Kindly share the following information in order to assist you better:

Concerned Aircel No.:
Signal Bars:
Alternate No.:
Complete address:
Landmark:
Specific location of issue (indoor/outdoors):

Warm Regards,
Aircel Social Media Team

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Address: 824118

Sir, i got lot of wrong calls and missed calls to my aircel number. Please send me the incoming and outgoing calls list of my number for the last year (2017- july to 2017- nov) months. Please send me the calls list of my number to my mail id as early as possible. My aircel prepaid account number is [protected] my email id is: [protected]@gmail.com thanking you sir. Yours sincerely, baleshwar yadav.

Dec 8, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Nov 06, 2017

Aircel Customer Care's response Dear Customer (force1),

We request you to visit your nearest Aircel store along with the following documents to get all your call details:

1. POA (Proof of address)
2. POI (Proof of Identity)

Warm Regards,
Aircel Social Media Team

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Address: Kamrup Metropolitan, Assam, 782142

Hey my aircel sim is not receiving incoming calls and can't going outgoing call for the past 3 days. Please solved this problem i have important incoming calls to received but i can't only the internet service is working. The sim not show main balance can't send messages. Please immediately solved. If you not resolved this problem i port my sim. And im from assam

Dec 15, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Nov 03, 2017

Updated by partha pratim patar Hey my sim is not working in the past 3 days and not received incoming call and outgoing call only Internet is working please resolved this i have more important call to received so solve the network problem. im from assam

Verified Support

Nov 03, 2017

Aircel Customer Care's response Dear Partha Pratima Patar,

We regret the inconvenience you have faced. Kindly share the following information in order to assist you better:

Aircel No.:
Signal Bars:
Alternate No.:
Complete address:
Landmark:
Specific location(indoor/outdoors):

Regards,
Aircel Social Media Team

Nov 07, 2017

Updated by partha pratim patar I hate aircel network

Verified Support

Nov 14, 2017

Aircel Customer Care's response Dear Partha Pratima Patar,

We hope your issue has been resolved.Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regard
Aircel Social Media Team

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Address: Jaipur, Rajasthan, 303702

Website: www.aircel.com

When i checked my mobile no. [protected] recharge offer it's sawing me special offer 55=55+1p/2s, 30d so i recharge it and when i checked i get 53 balance and when i call 208 sec they charge 5rs for this. After this i contact customer care but they not provide me solution and hold the phone for long time and after much time they said this plan not available on your number and hold phone and not respond any more.

The plan which i recharge =55=55+1p/2s, 30d
And they provide me 55=53 for 10 days

This is aicel company

+5 photos

Nov 4, 2017

Complaint marked as Resolved

Hi They resolve my complaint quick . Thanks Best regards babu lal

Aircel customer support has been notified about the posted complaint.

Verified Support

Nov 03, 2017

Aircel Customer Care's response Dear Customer (Babu Choudahry),

Please accept our sincere apologies for the problem you have faced. We are forwarding your concern to our team. Meanwhile, kindly share the following details with us for further proceedings:

Recharge Date:
Mode of recharge:
Transaction ID:
The screenshot of the special offer:

Warm Regards,
Aircel Social Media Team

Nov 03, 2017

Updated by Babu Choudahry Hi Thanks for your reply i have already attach all information. Thanks

Best regards
Babu Choudhary

Nov 04, 2017

Updated by Babu Choudahry Hi i can't understand what aircel company want. Last day i complain for another issue and after resolve this one. At night 1:35 am they detect 9 rs and when i wake up early morning and i check my phone i received a massage "rajpi9 has beed renewed on your aircel mobile" and when i check balance i get my 9 rs detect. After this i call customer care at 198 but all ways this customer support is useless they never trying to solve this.

I think the company want to loose your customers. I have no problem to move from here but i want to use my money before.

I have attach receive massage image please check. Thanks

Best regards
Babu lal

Verified Support

Nov 06, 2017

Aircel Customer Care's response Dear Babu Choudahry,
Thank you for the acknowledgement. Assuring you best services in future.
Thanks & Regards
Aircel Social Media Team

Verified Support

Nov 09, 2017

Aircel Customer Care's response Dear Customer (Babu Choudahry),

We would like to inform you that we have checked your account details and have found that you are getting all benefits attached to RC 55. In Rc 55 you get Talk Time 55 ( TT 53 promo balance + TT 2 main balance) & 1p/2sec 30 days.

Warm Regards,
Aircel Social Media Team

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My mobile number is [protected]. I recharged a sum of rs.7 on 01.11.2017 which was a special offer of 20p/minute for 84 days in my number but the promo not activated till today. Kindly check it. From 01.112017 to till today (03.11.2017) i tried many times to contact with the aircel customer care of west bengal circle, but my call was rejected. Please check it.

Dec 12, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Nov 03, 2017

Aircel Customer Care's response Dear Customer (madandhar),

We regret the inconvenience caused. We are forwarding your concern to our team. Meanwhile, kindly share the following details with us for better assistance:

The screenshot of the special offer:
Mode of recharge:
Transaction ID:

Warm Regards,
Aircel Social Media Team

Verified Support

Nov 10, 2017

Aircel Customer Care's response Dear Customer (madandhar),

As per our team's record, we would like to inform you that you had recharged with RC-7 on[protected] at 17:45 (received benefit:- local A2A 10p A2A 30p for 3 days validity) but according to you, an extra benefit was not credited to you (All calls 20p for 81 Days ).

Marketing team yesterday night (6th Nov 2017) reconciled and extended the validity for 84 days.
( Recharged date - 01/11/2017 17:44:00, validity - 21/1/2018).

Warm Regards,
Aircel Social Media Team

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Address: New Delhi, Delhi, 0000

Dear sir my mob no. ([protected]). My complaints is without my consent sms pack has been renewed please tell me how can i unscubscribe... Its urgent sir please and my balance has been deducted for this sms pack. My balance deducted 2rs till 09/10/2017. I have not used this offers so refund my balance. Please do something sir.

I have not used your mobile data please refund my amount or disconnect this number permanently after am using my balance.

+1 photos

Dec 16, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Nov 03, 2017

Aircel Customer Care's response Dear Customer (faiz siddiqui),

We are sorry for the problem you've had with us. We are forwarding your concern to our team. Please be assured, an update will be provided to you soon.

Warm Regards,
Aircel Social Media Team

Verified Support

Nov 03, 2017

Aircel Customer Care's response Dear Customer (faiz siddiqui),

We hope that our team got in touch with you and your concern has been resolved. Please feel free to let us know in case of any further assistance.

Warm Regards,
Aircel Social Media Team

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Address: New Delhi, Delhi, 110075

Company starts service name NDMC170317SMS2 without knowing me and deduct 2 INR everyday.This is fraud with me.
And there is no number to stop this service and customer lines are always busy.
Please revert my all money.

Aircel Complaints & Reviews

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Aircel reviews & complaints page 111

verification sms after aadhar linking

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I am unable to retrieve my old number

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irritating cheapest ads before every call

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fraud company aircel activate auto renewal pack ndmc 170317 without my consent

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want to port

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aircel - call not allowed

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aircel about deactivate ndmc 170317 pi2

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deducted my 45 rs. without any activated pack

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stop service from company

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aircel deducting amount without notification

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deactivate my prepaid number bcoz I lost them

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not able to send port message from aircel even after having sufficient balance.

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bill hard copy or soft copy not received

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very poor service and network

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4 month call details

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aircel network problem

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sewing different offer and after recharge activated different plan

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promo not activated

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aircel ndmc 170317sms2

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company activate service automatically ndmc170317sms2

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