Aircel Complaints & Reviews

Address: Pune, Maharashtra

Me 10 din se mera ye number [protected] port karne ke liye try kar raha hu lakin 1900 pe sms bhi send nahi ho raha hai unable to send sms karke aata hai. Aur me 198 pe call karke bhi customer care se bhi baat karta hu to wo log bhi response nahi de rahe he mene 12 bar customer care se baat ki lakin port nahi ho raha hai
Please mujhe urjunt port karna he mera ye number [protected]

Dec 19, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2017

Aircel Customer Care's response Dear Customer ([protected]),

Thanks for contacting us. We regret the inconvenience caused. We are forwarding your concern to our team. Meanwhile, kindly share the following details with us for better assistance:

The format of sending the message:
The screenshot of the error received after sending the PORT message:

Warm Regards,
Aircel Social Media Team

Verified Support

Nov 16, 2017

Aircel Customer Care's response Dear Customer ([protected]),

We would like to inform you that as per our records, you have already generated the UPC code.

Warm Regards,
Aircel Social Media Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 560040

My number is [protected]
How many times should i complain?
There is an offer on my number recharge 95 to get 1gb data balance daily for 28days (Offer 4 u) 95 - 1gbdly for 28days. So i recharged but i got only 50mb net balance. I tried to call customer care number but every times call ended. Im on roaming so it's really disgusting to face all those problems. I want my balance right now i can't wait anymore.

Dec 17, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2017

Aircel Customer Care's response Dear Customer (Abhi munya),

Thanks for contacting us. Please accept our sincere apologies for the problem you have faced. We are forwarding your concern to our team. Meanwhile, kindly share the following details with us for further proceedings:

Recharge Date:
Mode of recharge:
Transaction ID:
The screenshot of the offer:

Warm Regards,
Aircel Social Media Team

Verified Support

Nov 16, 2017

Aircel Customer Care's response Dear Customer (Abhi munya),

We would like to inform you that post system validation it was found that you had recharged with MRP 95 (50 MB 2G/3G data for 28 days) on[protected] at 20:42 and the benefits were credited to your account and extra benefit of 1GB 2G/3G data per day validity for 28 days was credited to your account on[protected] at 01:16 which will expire on[protected]. Hence a total of 1GB data per day credited to your account on recharge of MRP 95. Kindly dial *129# (toll-free) to check the data balance.

Warm Regards,
Aircel Social Media Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Dausa, Rajasthan, 301407

I am nakshatra meena. My problem is - {how to solve permanently this problem 'unauthorized request. Subscriber/request have been barred'}. Because i am open any browser in open its :- facebook, any website ets. But these all not open and see this problems. My mobile number - [protected] and email [protected]@gmail.com. Please send solution this error.
Date - 11 november 2017

Dec 19, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2017

Aircel Customer Care's response Dear Customer (Nakshatra Meena),

Thanks for contacting us. We regret the inconvenience caused. We are forwarding your concern to our team. Meanwhile, kindly share the following details with us for better assistance:

Signal Bars:
Alternate No.:
Location (Including nearest landmark where the issue is witnessed):
Duration of the issue (a problem since when):
The issue with a specific website or all website:
The browser being used (Default phone browser or Chrome/Dolphin etc.):
Are you using GPRS with Handset or System:
E/G/H Signal available on the handset – yes or no:

Warm Regards,
Aircel Social Media Team

Verified Support

Nov 16, 2017

Aircel Customer Care's response Dear Customer (Nakshatra Meena),

We hope that our team got in touch with you and your concern has been resolved. Please feel free to let us know in case of any further assistance.

Warm Regards,
Aircel Social Media Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kolkata, West Bengal, 700059

Please help.
The sim is showing invalid.
I don't find any aircel store nearby. One was there but now closed
How can i get it working
Please help
I am not receiving any calls or messages in my aircel no. Since last 2 days
My bank is linked to my aircel no.
Where can i link my aadhar no.
I am a resident of baguiati kolkata
Pin 700059
Please help
Please help

Dec 19, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2017

Aircel Customer Care's response Dear Customer (Subham Vaisy),

Thanks for contacting us. We regret the inconvenience caused. We are forwarding your concern to our team. Meanwhile, kindly share the following details with us for better assistance:

A sample number from which you are not able to receive calls and messages:
An alternate number:

Warm Regards,
Aircel Social Media Team

Verified Support

Nov 16, 2017

Aircel Customer Care's response Dear Customer (Subham Vaisy),

We would like to inform you that as per our team, no issue was found.

Warm Regards,
Aircel Social Media Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Ref: [protected].

Am jesuraj my no changed from postpaid to prepaid. Postpaid sim locked on 24th aug 2017 but prepaid not activated so i come to your office on sep 1st u said that u have more than 9 connection so you can give the request letter this no activated to my relative name. Asper your instruction processing were done.
But still not activated. Tirunelveli aircel office very worst service. Finally i last this no.

Contact no
[protected]

Dec 13, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Nov 11, 2017

Aircel Customer Care's response Hi Jesu Raj,

We are forwarding your issue to the team. Meanwhile, kindly share the following details so that our team can look into your issue:

Alternate no.:

Warm Regards,
Aircel Social Media Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 411006

I am unable to send port message. Every time i try to send, it is showing as message sending failed.

I am trying since 2 weeks but still the issue is not resolved.

I have even talked to customer care 3-4 times and the resolution is not yet done.

I am facing a lot of network problem due to which i am not able to attend my important calls.

Pls solve this as soon as possible

Dec 17, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2017

Aircel Customer Care's response Dear Customer (Deepali2739),

Thanks for contacting us. We regret the inconvenience caused. We are forwarding your concern to our team. Meanwhile, kindly share the following details with us for better assistance:

The format of sending the message:
The screenshot of the error received after sending the PORT message:

Warm Regards,
Aircel Social Media Team

Verified Support

Nov 16, 2017

Aircel Customer Care's response Dear Customer (Deepali2739),

We would like to inform you that our team tried calling you on [protected] but unable to connect as the number was switched off. Please try sending the message from Basic Feature Phone.

Warm Regards,
Aircel Social Media Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Many sites are not opening up with aircel like instagram, paytm while it's opened with using another sim data
I am facing this problem from last two days. I am resident of patna, bihar (India)
Sites like paytm, phone pe wallet or app like instagram is not working at all. They are not sucking the speed as well
Please resolve it as soon as u can thanks

Dec 17, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2017

Aircel Customer Care's response Dear Customer (Mayaank),

Thanks for contacting us. Please accept our sincere apologies for the problem you have faced. We are forwarding your concern to our team. Meanwhile, kindly share the following details with us for further proceedings:

Signal Bars:
Alternate No.:
Location (Including nearest landmark where the issue is witnessed):
Duration of the issue (a problem since when):
The issue with a specific website or all website:
The browser being used (Default phone browser or Chrome/Dolphin etc.):
Are you using GPRS with Handset or System:
E/G/H Signal available on the handset – yes or no:

Warm Regards,
Aircel Social Media Team

Verified Support

Nov 16, 2017

Aircel Customer Care's response Dear Customer (Mayaank),

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Warm Regards,
Aircel Social Media Team

View replies

M

Mukesh40108141

from Hyderabad, Telangana

Nov 12, 2017

same error with me, ..bihar circle

Reply

Aircel Customer Care's response, Nov 13, 2017

Verified Support

Dear Mukesh,

We regret the inconvenience caused. Kindly share the following details so that our team can look into your issue:

Aircel No.:
Signal Bars:
Alternate No.:
Location (Including nearest landmark where the issue is witnessed):
Duration of the issue ( a problem since when):
The issue with a specific website or all website:
The browser being used (Default phone browser or Chrome/Dolphin etc.):
Are you using GPRS with Handset or System:
E/G/H Signal available on the handset – yes or no:

Regards,
Aircel Social Media Team

Aircel Customer Care's response, Nov 21, 2017

Verified Support

Dear Mukesh(Mukesh40108141),

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Regards,
Aircel Social Media Team

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Sitapur, Uttar Pradesh, 261135

Sir,
I had recharged 11 rupee tariff form offer my mobile no [protected] on 27 sep 2017 now date 45 days passed and validity since 50 days but not get the actual tariff validity to me and call rates have done without tariff on present.
I have many times conversation from the customer care but not get the proper right answer to me.
Pls sir humble request you to action for this my issue.
Date 10 nov2017

Dec 13, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Nov 10, 2017

Updated by Suneel Rastogi Immediate reply to me

Verified Support

Nov 11, 2017

Aircel Customer Care's response Dear Suneel Rastogi,

We regret the inconvenience caused and are forwarding your concern to our team. Meanwhile, please share the following details in order to look into your issue:

Screenshot (with date) of offer message received:
Mode of recharge:
Transaction ID:

Warm Regards,
Aircel Social Media Team

Verified Support

Nov 11, 2017

Aircel Customer Care's response Dear Suneel Rastogi,

We would like to inform you that the special offer of Rs 11 had already been expired before you recharged the same.
Hence, you didn't receive the benefit as per the offer.

Warm Regards,
Aircel Social Media Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 638009

Dear sir /madam,
I lost my sim card before one year.. But still it is used by somebody and activated before three days .. I need u to kindly Block my number.. [protected]...this is my number which is lost... Kindly request you to block it

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Coimbatore, Tamil Nadu

I am using aircel 3G data for my mobile ...nowadays its too slow ...i am very disappointed...please help me to increase my data speed..if the speed remains the same i will change my number to some other network which provides my a good network connection so please make attention as soon as possible

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 600090

Website: www.aircel.com

As we request you pls deactive my aircel postpaid no immediatly, we already given letter in aircel retail showroom in R.A.PURAM, chennai.on 2 months back, but still i am getting bill, till now we cleared all dues from my side.

immediatly deactivate my aircel postpaid no [protected]

thanks

p.subbaramiah
[protected]

Dec 26, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Nov 10, 2017

Updated by Prasanth Reddy deactive aircel post paid no-[protected]

Verified Support

Nov 16, 2017

Aircel Customer Care's response Dear Customer (Prasanth Reddy),

Thanks for contacting us. Please accept our sincere apologies for the problem you have faced. We are forwarding your concern to our team. Meanwhile, kindly share the following information with us for further proceedings:

An alternate number :

Warm Regards,
Aircel Social Media Team

Verified Support

Nov 21, 2017

Aircel Customer Care's response Dear Customer (Prasanth Reddy),

We would like to inform you that the disconnection request is under processing and the number [protected] is suspended already and the same would get deactivated completely shortly.

Warm Regards,
Aircel Social Media Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kolkata, West Bengal, 700025

Today (9/11/2017) I have sent port request, but nothing received from the company. I have tried twice, but no luck. My Phone number is [protected].
They just sent one sms on reply "Dear customer, the rumour about Aircel closing down operations is completely untrue and false. We continue to provide services as usual."

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 411019

I want to port my Aircel Number [protected] to Vodafone but I am not able to send Port Message .I have tried 30 times since 2 days.Kindly solve this issue.Am frustrated.
Name : Mayur Chobhe
I am from Pune with pin code 411019.
Have been using aircel since 5-6 years but facing this issue third time in a row now. I want to upgrade my 2g sim to 4g Vodafone.Please help me with this.

+1 photos

Mar 1, 2019

Complaint marked as Resolved

It is solved.i have ported to Vodafone

Aircel customer support has been notified about the posted complaint.

Verified Support

Nov 11, 2017

Aircel Customer Care's response Dear Customer (Mayurchobhe),

Thanks for contacting us. As per our system check, we would like to inform you that your Port Out related request is in progress and it's expected resolution date is 20/11/2017.

Warm Regards,
Aircel Social Media Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 411015

Website: www.aircel.com

Hi,
I’m trying to port out from aircel. My number is [protected]. I’m trying since last 6 months. I tried calling customer care several times but those guys are very dismannered.. These guys keeps you on hold for 30..40 minuets and then disconnects the call. Customer care always gives excuse that some technical issue is there but how long? I have mailed several times to aircel and tweeted to aircel still got no response. When i tried sending port sms i e port [protected] to 1900 it says messaging sending failed. I tried sending it from basic handset as well as from my android smartphone but always response is message sending failed. I have tried everything that i can do please help.

Dec 13, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Nov 10, 2017

Aircel Customer Care's response Dear Customer (ssurajbangar),

Thanks for contacting us. Please accept our sincere apologies for the problem you have faced. We are forwarding your concern to our team. Meanwhile, kindly share the following details with us for further proceedings:

The format of sending the message:
The screenshot of the error received after sending the PORT message:

Warm Regards,
Aircel Social Media Team

Verified Support

Nov 10, 2017

Aircel Customer Care's response Dear Customer (ssurajbangar),

We would like to inform you that as per our team's record you have successfully generated the UPC code.

Warm Regards,
Aircel Social Media Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Chennai, Tamil Nadu

Aircel is blocking my mnp request saying i have outstanding balance. I am a prepaid user and i don't have outstanding. They are cheating and working against the law. When i call the customer care they are asking to go to aircel office. They not even raising a complaint. They don't treat properly. They keep on saying same thing again. Please don't ever get into this network.

Dec 13, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Nov 10, 2017

Aircel Customer Care's response Dear Annamalai R,

We regret the inconvenience caused and are forwarding your concern to our team. Meanwhile, please share your alternate number.

Warm Regards,
Aircel Social Media Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Allahabad, Uttar Pradesh

Dear sir,
I am saheem uddin and i have taken new aircel connection.[protected] is it's number nd requested to port to my already existed number i. E., [protected] few days back, almost 1 week, i request you to plz activate my sim as early as you can, i am very much in need. All my works are pending and i am not able to contact my customers as i am a guesthouse manager, my number is need to be switch on 24*7. Please do help me.

Dec 11, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2017

Aircel Customer Care's response Dear Customer (Rufia96),

Sorry for the inconvenience caused, we are forwarding your concern to the team. Meanwhile, please share your alternate number.

Warm Regards,
Aircel Social Media Team

Verified Support

Nov 09, 2017

Aircel Customer Care's response Dear Customer (Rufia96),

We request you to share your alternate number so that our team can contact you and the needful can be done at the earliest.

Warm Regards,
Aircel Social Media Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

While recharged from online, it failed to recharge and amount is also deducted. After failure i didnot received my money back to my account. Kindly help me please. My mobile no.[protected] 207: txn no. Mur[protected] rs. 10 dt.4/11/2017 9.30 a. M. Your recharged is not successful and my main balance shown as rs.0.31 paise. Please recharged the amount rs.10=00 so, my balance is sufficient for calling and sms

Dec 13, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Nov 07, 2017

Aircel Customer Care's response Dear Customer (Kantika),

Thanks for contacting us. We are sorry for the problem you've had with us. We are forwarding your concern to our team. Please be assured, an update will be provided to you soon.

Warm Regards,
Aircel Social Media Team

Verified Support

Nov 10, 2017

Aircel Customer Care's response Dear Customer (Kantika),

We would like to inform you that as checked, online recharge which was done by you got failed hence deducted amount would be credited back by the bank itself within 5-6 working days as per the bank policy.

Warm Regards,
Aircel Social Media Team

View replies

R

rohit sharma shitu

from Dimapur, Assam

Nov 9, 2017

Complain my is sim puk looked phone no [protected] sim no[protected] plz puk code is send

Reply

Aircel Customer Care's response, Nov 10, 2017

Verified Support

Dear Rohit Sharma Shitu,

Kindly share the following information to confirm your identity so that the needful can be done accordingly:

Alternate no.:
Last recharge amount (in Rs):
Date of Birth:
Complete Address:

Also, you may visit any nearby Aircel store with your valid ID and address proof to get assistance regarding the PUK for your number.

Warm Regards,
Aircel Social Media Team

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Jammu, Jammu and Kashmir

It is to inform you that i have done a mistake as have done recharge on [protected] instead of [protected] using jk bank mpay app... And the amount is 349... I request you to kindly refund my amount as the number on which recharge has been done is not working... So i request you again please help me as soon as possible

Thank you
Owais kham
Contact:- @[protected]

Dec 12, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Nov 10, 2017

Aircel Customer Care's response Dear Customer (Owais Khan111),

We request you to coordinate with your respective distributor/TSM or call 298 / 299 for wrong recharge reversal.

Warm Regards,
Aircel Social Media Team

View replies

A

Anil1baral

from Chennai, Tamil Nadu

Nov 9, 2017

Just before 4 days i port my number to aircel.from that day i can't send sms to other number.sms may goes late and sometimes it shows failed..kindly resolve my issues.

Reply

Aircel Customer Care's response, Nov 10, 2017

Verified Support

Dear Anil Baral,
Thanks for reaching out to us. Please share your Aircel mobile no., the format of sending SMS & Screenshot of the error occurs so that our team can get back to you.
Thanks & Regards
Aircel Social Media Team

Aircel Customer Care's response, Nov 18, 2017

Verified Support

Dear Anil Baral,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Regards,
Aircel Social Media Team

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110059

I am getting an constant renewal message everday of "your ndmc170317sms2 pack has been renewed on your aircel mobile number [protected].

But i haven't registered on any such pack i am try to customer care but not connected my call . ndmc170317sms2
Please stop this auto renewal and return the money deducted

+2 photos

Dec 9, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2017

Aircel Customer Care's response Hi Er Karan Soni,

Sorry for the inconvenience caused. We are forwarding your concern to the team. Please allow us some time to get back to you.

Warm Regards,
Aircel Social Media Team

Verified Support

Nov 08, 2017

Aircel Customer Care's response Hi Er Karan Soni,

We hope that our team got in touch with you and shared all the requisite information.

Warm Regards,
Aircel Social Media Team

View replies

E

elango harish

from Chennai, Tamil Nadu

Nov 9, 2017

Week signal then complaints the customer care cannot paraper answer

Reply

Aircel Customer Care's response, Nov 10, 2017

Verified Support

Dear elango harish,
We regret the inconvenience you have faced. Kindly share the following information in order to assist you better:

Aircel No.:
Signal Bars:
Alternate No.:
Complete address:
Landmark:
Specific location(indoor/outdoors):
Thanks & Regards
Aircel Social Media Team

Aircel Customer Care's response, Nov 18, 2017

Verified Support

Dear elango harish,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Regards,
Aircel Social Media Team

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Sangli, Maharashtra, 416416

My port code msg not going its saying message sending failed. Please provide me porting code

My no. [protected]

Aircel Complaints & Reviews

File a complaint to Aircel

Aircel reviews & complaints page 110

aircel number port

Post your Comment

please provide my balance

Post your Comment

how to solve permanently this problem 'unauthorized request. subscriber/request have been barred'

Post your Comment

my sim shows invalid and is not getting any network

Post your Comment

prepaid activation

Post your Comment

unable to send port message

Post your Comment

dns error

Post your Comment

tariff validity expired before time

Post your Comment

block sim number

Post your Comment

slow 3g internet speed

Post your Comment

deactivate postpaid no - 984104888

Post your Comment

upc no not provided. no: 813642298

Post your Comment

port message not sent

Post your Comment

aircel not providing unique porting number

Post your Comment

blocking mnp

Post your Comment

activation of my aircel sim

Post your Comment

recharged is failure

Post your Comment

recharge done on wrong number using jk bank mpay

Post your Comment

ndmc170317sms2 pack

Post your Comment

not send porting sms

Post your Comment

Related businesses