Aircel Complaints & Reviews

Hi,

I am trying to send "PORT mobile number"
From last few days but it's not working.

I also tried to contact customer care at 198. It's not helpful as they are saying have technical issue but not answering till when it will get resolved.

Any help is appreciated. Thank you In advance.
Mobile number: [protected]

I tried several times to send PORT my

number to 1900 from my aircel number

but it failed all the time and it's very

frustrating. I am seeing complaints of

other aircel users too, so it's obvious aircel

is doing it deliberately. I want my Porting

code asap to switch to other operator. So

look into my case and do the needful.

Regards,
Nilesh H.

My simcard [protected] does not receive network from friday plese check my number may be aircel deactivate my simcard in before it became like these i canot rechare through voucher and cannot send sms but finally no network. It is not a problem that there if no network coverage but only my simcard

I want to port my aircel contact number to some other telecom provider because i am not getting the appropriate aircel signal in the mobile but,
Aircel is not sending me the unique portability code (Upn),
I have sent port sms two times which costed me rs 7.0/-
My aircel contact no. Is [protected]
I request aircel to please provide me the upn for the aforementioned contact no.

A service with the name "ndmc170317pi2" was activated on my number without my permission. As a result of which rs 2/- per day has been deducted from my account for last 5. When i called the customer care executive they said that the money would not be refunded. For a student rs 2/- per day for 5 consecutive days means a lot. I feel i have been cheated and no help is provided from the other end. Kindly see to it that my money is refunded.

The incoming, outgoing and SMS facility on my Aircel number [protected] is blocked.
This number is registered on my name 'Junaid Ahmad' and is registered in Kolkata. It is dead for a long time now. It has been more than 6 months now.
It appears that my number has been deactivated due to inactivity for a long time as the phone which was using the SIM has been dead and i had no other phone to insert that SIM into, but SIM my number is well within its validity limit.

Whatever be the case, i want to activate my number as soon as possible
Please do something about it as it is the number linked to my bank account and it needs to be active all the time.

Please do the needful or at least contact me and what i need to do.
Thanks,
Junaid Ahmad
Current contact no: [protected]
Alternate contact no: [protected]
email id: [protected]@gmail

I have recharged of rs 173 and will be getting 1gb data per day for 28 days, but the speed is so slow that i cant even finish 1gb before 12 and that easily replaced by new 1gb fr the next day.
The speed is about 32-100 kbps in 3g network.
My pincode is :700014.

Hi, i did a recharge of ₹146 (App offer) with benefits of 5gb data for 28 days. However i just came to know that this plan gives 500mb/day which was mentioned no where in the plan. And thus resulted in deduction of main balance.
Contacted the customer support, and they directly refused to resolve my query saying that an issue regarding deduction of balance is raised and can't resolve my issue any further.
This is a case of fraud from aircel not mention the limit of data being provided/day in the offer.

I have a postpaid with aircel (Relationship no[protected]. I have tried to port from aircel to bsnl. I requested aircel for porting by sms-ing 1900 on 4/11/17. On 4/11/17 i received unique porting code dt811245 with validity till 20/11/17. Per the recommendation of the local aircel office, i had paid rs 150 on 6/11/17 to cover charges for that period and a surplus of rs 100 to avoid rejection on the grounds of outstanding payment. On the very day i contacted bsnl and obtained a new sim. On 7/11/17, i received a sms from aircel stating docket number 1-[protected] of mnp was raised and that i may expect resolution by 15/11/17. Bsnl had informed me that it takes 7 days for porting. So i walked into bsnl on 13/11/17 and bsnl informed me that the porting was rejected by aircel. I have not received any communication from aircel that my request was rejected till 13/11/2017 5:30 pm. I had requested bsnl to send another request for porting.

Last 3 months, i had tried to convert postpaid to prepaid with aircel and my request went unheeded by the customer care and the appellate. The representatives lacked responsibility and were very unpleasant to deal with. The representatives never disclosed reason for not converting postpaid to prepaid. Hence i want to terminate my relationship with aircel.

I would like aircel to let me port to bsnl.

Without info, charging blindly, c/c roudly and threatening behavier, call drop, very very poor network, unable to port, saying technical error and long list of complain.

Still unable to send porting request.

From: RAMGOPAL TR VERMA
Sent: Saturday, November 11, 2017 4:35 PM
To: care.[protected]@aircel.co.in; appellate.[protected]@aircel.co.in
Subject: Irresponsible services and loot

Customer care no. 121
Call end time[protected] @ 13:36 pm duration 6 minutes 54 seconds (Response in a Gundaism, aggressive style)
Call end time[protected] @ 13:44 pm duration 4 minutes 25 seconds (Disconnected by concerned)
Call end time[protected] @ 13:48 pm duration 9 minutes 46 seconds (Disconnected)
Call end time[protected] @ 14:23 pm duration 60 minutes 00 seconds (Kept hold & Disconnected)
Call end time[protected] @ 15:27 pm duration 60 minutes 00 seconds (Kept hold & Disconnected)

Contact no. [protected] (Appellate Authority)
Call time[protected] @ 3:32 & 3:34 (switch off.)

Customer care services of Aircell (Probably now purchase by Reliance, mukesh ambani's group)

Above exercise was for PORTING and service providing company's response.
Puting issue consumer form, cc to DOT, TRAI with request to cancell licence of reliance and take charge under Government control. Company is looting like any thing.

Ram Gopal Verma
[protected]

I gave a mnp request from aircel (Mobile no. [protected]) to airtel (Chennai circle). I got an message from aircel that it has been rejected due to upc mismatch. Iam clueless on the next steps. I tried calling customer care number [protected] and [protected], but no option is there to connect with operator to discuss about this.

It would be a violation of trai i feel if any operator is deliberately trying to avoid porting of the number by posing vague technicalities that customer seldom understand.

Sir,
I was recharge by paytm rs. 135/- for the mobile no-[protected], operator reference no-mur[protected] on 07/11/2017 at 10:34 am. There is recharge of rs.135/- on the paytm offer shown aircel to aircel (Local+std) free, 60000 seconds free for other (Local+std) with 1 gb 3g data per day for 28 days. But aircel executives told this is 1gb data only per day for 28 days given plan which is not necessary for me. Please solve/refund back the amount.

Please solve this problem as soon as possible.

Thanks

Hi sir,
I am kaameshwari my aircel number [protected]. I am in uae my out going calls was barred from 8th november, so please kindly check the problem and clear the issue sir, they had deducted 250rupees as international roaming charges in my balance... Because this is my important number which i have given to some of my important sectors so, please kindly clear the problem and make me conviniance with your network..
Thanking you sir

Kameshwari j

My aircel sim no [protected] invalid in the last week 08.11.2017. But last one month my mobile not working. Present time my mobile is ready for working but sim show invalid. Please my request accepted and problem solved. I have aircel sim 7th year loaded but no any problem. But one month my mobile is damaged and showing sim invalid. So pls. Solved my problem.

Thanks
Pramod kumar
Ntpc tanda
Ambedkar nagar
Uttar pradesh
Mobile no. [protected]

Aircel internet team,

I have recharged 3g internet service in my aircel sim. Earlier it was working fine (5 days back) and now i am facing issue with aircel 3g internet speed is very less.

I am unable to make the whatsapp voice calls but earlier i was able to do that.

The signal is showing e at the top of the screen.

Could you please help me in this?

Regards,
Ankur

Dear sir,
I am parmeshwar and [protected] this is my aricel number m trying to change from aircel to idea as there is no network of aircel at my home. But aircel is not providing me the unique porting code. I have send the sms requesting upc on 12 november, 2017 but to no avail.
Also i'm giving here my alternate contact number [protected].
Please help me out from this

I, muhammad yusuf khan, wants to port my aircel number to airtel. Aircel is not providing me porting code. I am trying to send sms port [protected] to 1900 from different areas/place, but the sms is not going. I dont want to stay with aircel.

Name: muhammad yusuf khan
Email: [protected]@gmail.com
Alternate mobile no: [protected]

Pls help me.

Muhammad yusuf khan

I can't PORT my number as the messages I send are failing. This has been happening for 3 weeks. I need to PORT my number as I am living at a roaming region where aircel services are working as it should be, so I need to PORT to other providers please see to it that I get the porting number.

Hello,
Sir,
[protected] is my no.
I recharged with 69 and26.
But the recharge was complete but there is no talktime in account.
P. F 69 something.
It took saying p. F.
Do u think we are getting our money for free.
I want my credit back.
What the hell do you think.
I'm asking you pleasantly.
Please credit my balance in my account.
Ok or else should i get rough towards u.
It is too hard to earn u know.

Hi Sir,

Even after sending multiple request to 1900 with my number Aircel is not providing unique porting code. I am not getting proper coverage in my location and calls are breaking frequently this was not resolved by Aircel till date. Please provide UPC.

Thanks,
Santhosh