Aircel Complaints & Reviews

I have tried to send sms for mnp to 1900 but it wont send sms. I even checked sms center number and sent sms to other numbers and it send sms to all numbers except 1900. Help me what should i do. I want to port to airtel, but it won't be possible cause i cant send sms to 1900 because aircel wont let me. I even tried to call customer care on 198, 121 and [protected] but call doesn't connect or is busy. Please help. I need upc to port to airtel.

I'm not able to use my aircel sim since yesterday... When someone tries calling me it seems to be switched off& also i'm not able make any calls with my aircel sim.. It is only coming as no service.. But im still receiving company messages but i'm not able to use it... I have been calling customer care services, but i couldn't sort out the problem... It's still not working... Want to know why my sim is not working... Can u please help me sort out this problem... So that i could continue using the aircel services hereafter also...

We have only one aircel store in mettupalayam address: 377 bishop ambrose complex, mahadevapuram, mettupalayam, tamil nadu 641305. Old people are waiting in a long queue to update their aadhar card. Customer service is saying "my mobile is in charger and it will take time for it to charge only after that i can get your finger print scanned and link the aadhar card" she informed them to at 3:30pm. People are waiting from noon. Is this how it works? As we know a store can use more than 1 phone with the aadhar card link app and give access to more than one customer service team working for aircel. Why is it happening is it because they can tell anything to the poor uneducated old people. And make them to come back at the time that they inform. Please take action against the store including the store in-charge or owner.

Airtel is linking the aadhar card details for free, but your aircel service is charing the customers rs. 10 or 15 for one number to link with aadhar. Should have switched to airtel for better customer service.

Aircel no: my number is [protected], we have 6 aircel number in my family.

Store address: aircel cell city prime communication377 bishop ambrose complex, mahadevapuram, mettupalayam, tamil nadu 641305, india (+[protected]

Store executive's name: all working in that store.

Date of visit :[protected]

Kindly take action asap.

I am aircel user.
Ndmc170317p12
I didn't know about above service. But 2rs. Deducted on daily basis.
I already complaint on customer care, but still this problem is pending.
I totally disappointed by this kind of service. No customer care is helping..

So if you have any kind of authority to deactivate this service, then please deactivate it.
Otherwise i will get back my step from aircel.

Regards,
Parvez alam
[protected]

My post paid aircel mobile number is [protected] and registered under my dad's name mr g. M kabilan. We are customers of aircel for more than 5 years. The service has become bad to worst as no sensible talk from their call center team, no internal cordination, rude executives.

I could not send the message to 1900 for porting since 3-4 months. The service is worst and aircel is making it difficult for me to shift to other network even when i am ready to pay my full payment. However, they call me 100 times to make be pay my bill on time.

Further when we call them for assistance, they are least bother to lift our call and help us (Or rather some executives themselves don' t know how to resolve it)

Why am i arrested like this if there are better service providers apart from aircel. I really don't understand the case?

I found a number of good reviews on tccms india website, thus have come for help!

Would be grateful if you people can understand my situation and help.

Thank you.

Auto deducting 2 rs daily although i did not activate any service. I'm trying to connect your customer care but all lines are busy. Is this how you guys have resorted to get money for your daily operations. I think this is the reason many consumers have decided to port their numbers because of your company's fraudulent activity to cheat consumers.

Apart from this you've got pathetic customer service team. At first no one is there to pick the calls and if by any luck some one picks up the call then they are not ready to help and get rude with customers.in my case there was this girl who picked the call and directly said "whatever your concern maybe, i cannot help you, you may hangup now and call after 2 days". I guess you have hired illiterates to handle customer service.

Anyways, request you to please deactivate this service asap (I. E today itself) and return my money back or expect a legal action for this fraudulent activity.

I've been trying to port my aircel number. But as mentioned by other users it looks like aircel has blocked tweaked something so that we are not able to porting request to 1900.

In my locality no shop is providing aircel services anymore. So i want to port my aircel service to other service provider. But the message is not delivered to 1900 (Universal port number). Everytime it is said to set mobile sms into premium access mode.
Is it blocked by aircel, just to ensure that no body is able to port from aircel to other providers?

My mobile number is [protected]. I personally visited aircel office on 11 aug 2017, for linking my aadhar card with my aircel number. After finger print verification and otp verification i was told i will get sms. I did get message stating

"aadhar base re-verification request is under process. Please reply yes or no by 12 aug for processing of request in the following format:
Rvekyc yes or no and send sms to 121"

I did send yes to 121.

I did not get any confirmation. It is almost 2 months now.

Can you help and let me know if aadhar link is completed

Hello. Today, I received a text saying 7 rupees have been deducted from the main account as per the activation of some VAS. I didn't know about this until I received the message and confirmed the deduction. Aircel does this usually to lower the main balance, I'm well aware of that.
Whatever, I want my money back... Refund as soon as possible.
No Thanks. :)
Aircel has become a ####*y service provider. The time is not far when I'll have to shift to another service provider.

My no. [protected] i am not able to use it. Aircel is being written bt network is not available. While calling from another number it is telling that the incoming facility is not available for this number. The sim was closed for many day. Please reactivate my sim. I need to use it for a very important work. I would be glad i[censored] accept my request. Please...

Without intimation my aircel phone number is disconnected, i have given this no all place(Bank and aadhar) i want to continue this number [protected], since that service is still valid untill 2020(life time card), i have called cutomer service, they are not giving service even i have recharged also,

Please enable my service and to continue with aircel

I am using Aircel prepaid connection since 2006. As per Government instruction all telecom industries are asking their customer to link mobile number with aadhaar. As per their order i tried to link my mobile number with aadhaar. I visited nearest retailer to link the same. They are asking Rs.20/- for link my aircel number with aadhaar. Why should we pay as a charge for linking. Is there any order / rule to collect the money for the above transaction? If so kindly clarify the same.

Dear sir, i shiv lal yesterday i had recharged rs.99/- on my aircel mobile no [protected] at paytm dated 6.9.2017 then my balance goes to in any promo balance of rs.105/-. And it shows that the validity of this promo balance is only 5 days. Sir i do not want to this promo balance. Kindly transfer this promo balance in my main account balance. Because i do not know any step to transfer this promo balance into main account balance. I will be always thankfull to you. Shiv lal mobile no: [protected]

Hi,
My aircel account was blocked due to inactivity in last 3 months.. Mobile no :[protected]..
As per trai rule, it should not be deactivated if balance of rs20 is maintained.. And i have maintained balance of more than 100.. Aircel is cheating users and not following trai rules..
And there are no nearby aircel galleries
Aircel representatives are extremely harsh and not even listening to my concern...

When i have contact to aircel office. Office person demand money for linking adhar card to mobile no. When i have complaint to company they have said that this is thier service charge. Please try to stop this corruption. Company have also not submit my complaint due to this issue. Always saying technical problem. Contact after 4 hr. Please take action
Thanks

My no [protected]
I was getting msg of 399 recharge wth unlimited calling n 1gb per day for 84days but when i recharge it online it show me only data for 28 days wth no calling service. Now i m calling customer care but they r telling u have to get rechare by retailer. But it was not mentioned in the msg. Whose fault its is i think its a fraud. So kindly help me...

I want port in my no from aircel to idea. Mobile number portability procedure for changing the network from aircel to idea prepaid/postpaid. Can i port to idea network from aircel keeping the same number. But customer care are not responding and also msg on 1900 is gating failed my mobile no. [protected]
1. I have problems of network were newly my office is shifted.
2. Our companies supplier are not able to contact me which affects my job.
3. Hod from our office has also compliant me regarding my mobile not in range.
4. I dont get networks in my home area.
5. Also i am in not able to contact with anyone.
6. There is no 4g sim service to have from aircel.
7. Aircel does not have any office or service in goa.

This is complain is in reference to the mobile number # [protected] registered in the name of ranjana pednekar on monday 4th september a duplicate sim card was purchased from the above mentioned store and was advised by mr. Ketan that the new card would get activated within 24hrs. However when the card was not activated even after 24 hrs i. E. On 5th september i had to call the customer care but they advised me that no such request has been forwarded to them for this number. After visiting the store second time i was bluntly told that mr. Ketan has not come to office and so the number won't get activated. After calling the customer care again to complain about what had happened my complain was said to be registered and i was again advised that the card would get activated definitely within 24hrs it has been 72hrs since my initial request but i haven't received any response from aircel because of which i am not able to use my new handset
This is really frustrating and i have already lodged a complain in consumer court regarding this issue as this is not the first instance of pathetic customer service from aircel

Sir, my name is hardesh kumar and my mobile number is[protected]Aircel). I have received a sms from aircel regarding recharge of ₹ 399 in which i'll received unlimited local+std calls plus 2 gb data per day for 84 days which i confirmed from aircel customer care too. Then i recharged from shop/retailer, he again check my best offers and tell me about that 84 days validity on ₹ 399 recharge. But when i recharged, i'll received only 28 days validity with 2 gb data only. Thereafter, i trying to call customer care but a message floated on call "all our representatives are busy with other caller, please wait or call again later". Thereafter call automatically disconnected. From that day to today i daily called customer care but same message is floated.

Sir, i am defence person and presently in j&k. Sir i can't go to retailer on daily basis. Request look into the matter and help me out please and give me my extra/offered validity please. This all incident was on 06 sept 2017 and my alternative number is [protected].

Thanks