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Aircel Complaints & Reviews

2.8
Updated: Aug 8, 2025
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Aircel reviews & complaints page 121

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V
VIRAJ BHOSLE
from Mumbai, Maharashtra
Sep 30, 2017
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Address: Mumbai City, Maharashtra, 400018

PORT message to 1900 is failing. I have tried sending a message with different mobile phones but no use.
Messages to other numbers works.
I am not getting Aircel nano sim in my area and I don't have time to search for the Aircel store. Please resolve this issue asap
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    N
    Naitik Communication
    Sep 30, 2017
    Resolved
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    Resolved

    Address: 121004
    Website: www.aircel.com

    I havee mistakely done a wrong recharge to this number [protected] i have coompaint against bwrong recharge reversal but customer care not any help with us...pagal banate h free me kam kuch karna nahi ...salary pehle chahiye...i have not satisfy this company, ...in future i dont believe this company or customer care...
    Nov 16, 2017
    Complaint marked as Resolved 
    Aircel customer support has been notified about the posted complaint.
    Verified Support
    Oct 06, 2017
    Aircel Customer Care's response
    Dear Customer (Naitik Communication),

    We are forwarding your concern to our team. Meanwhile, please share the following details in order to look into your issue:

    Recharge Denomination/amount (done on the number):
    Recharge Date:
    Transaction ID:

    Warm Regards,
    Aircel Social Media Team
    Verified Support
    Oct 07, 2017
    Aircel Customer Care's response
    Dear Customer (Naitik Communication),

    We hope that our team got in touch with you and shared all the requisite information.

    Warm Regards,
    Aircel Social Media Team
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      P
      Praveen Raj Mani
      from Chennai, Tamil Nadu
      Sep 30, 2017
      Resolved
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      Resolved

      Address: 641017

      Ive been using aircel for the past 14 years. Initially i loved the service. But now i hate to the core. Junk of frauds who drains peoples money. The show starts when you recharge for bigger amount say 1000. Stupid packs get activated automatically. And i literally lost some 4000 as suspect money. All i did was trusting this *worst adj* company. So please dont trust aircel and lose your brains. These guys will rot in hell. Cheating wolves. Moving out of aircel. And i wont suggest even my sons/doughters/grand children to try aircel
      Nov 6, 2017
      Complaint marked as Resolved 
      Aircel customer support has been notified about the posted complaint.
      Verified Support
      Oct 03, 2017
      Aircel Customer Care's response
      Dear Praveen Raj Mani,

      We are forwarding your concern to our team. Meanwhile, please share the following details in order to look into your issue:

      Date & Time of deduction:
      Amount deducted:
      Any message received upon deduction:

      Warm Regards,
      Aircel Social Media Team
      Verified Support
      Oct 04, 2017
      Aircel Customer Care's response
      Dear Praveen Raj Mani,

      We would like to inform you that based on your request VAS service has been deactivated and Rs.123 has been posted as TT at your number.
      Please feel free to let us know in case of any further assistance regarding Aircel services.

      Warm Regards,
      Aircel Social Media Team
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        R
        ravi01233
        from Mumbai, Maharashtra
        Sep 29, 2017
        Resolved
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        Resolved

        Address: Jaipur, Rajasthan, 303702
        Website: www.consumercomplaints.in/new_complaint

        Dear sir
        First all of i'm sachin kumawat and last time i'm talk mr. Ram raj meena in aircel customer care in 06:06 pm in 27sep2017. That person no meners to how to talkw with customer.. And cand provide information, and big issue is my call is drop without any solution and without inforem me...
        And same talk repeat again and again just like mean no listen my problem...
        Durastation time is 09:19

        That my aircel no. Is [protected]

        Is past few days i face same problem because my account balance is redeem again redeem why???

        My account have started is many services without my permission and subscribe after than my balance redues

        Many times all services is recall/ reneward why??
        I don't know why do this
        But finally i want to my redues my balance...

        1. Hello contest daily
        06:14:05 pm

        2. Nyassa astrology
        06:14:31pm

        3. Rjmcmnprc36 12:31:33 pm

        4.
        Subscibe renewed contest daily 7:35:28
        3rs per day
        8:20:28 am

        And many messages i received
        But i dont't subscribe any servicesw and renewed any services
        So finally i want to refund my reues balance refund balance amount is 60 somthing

        And you give some management tips, other than guidance for you employee to how to behave with customers

        If any quries and ask something plz contact my alternate no. Is
        [protected]
        [protected]
        Nov 29, 2017
        Complaint marked as Resolved 
        Aircel customer support has been notified about the posted complaint.
        Verified Support
        Oct 03, 2017
        Aircel Customer Care's response
        Dear Customer (ravi01233),

        We are forwarding your concern to the team. Please allow us some time to get back to you.

        Warm Regards,
        Aircel Social Media Team
        Verified Support
        Oct 04, 2017
        Aircel Customer Care's response
        Dear Customer (ravi01233),

        We would like to inform you that we have checked your account details and have found that the STROIMI_NYSASTR30 service was activated & renewed in your account after due consent from you. However as a onetime service gesture waiver of Rs.46 is being effected in your account, it will reflect within 24 working hours.

        Thank you for your valuable feedback. Your continued patronage and suggestions are a vital part of our growth. And for that, we are most grateful.

        We take pride in enhancing our customers with our responsive and friendly approach. It has always been our constant endeavor to ensure, that our customers are delighted by our inimitable approach.

        Further, we wish to assure you that we have registered your feedback and would be working to ensure that this is incorporated in our service delivery in future.

        Warm Regards,
        Aircel Social Media Team
        My number is [protected], I lost my sim, so please block this number
        Aircel Customer Care's response, Oct 4, 2017
        Verified Support
        Dear Customer (gs00334433),

        Please share the following information to confirm your identity so that we can forward your request (to block this connection) to our concerned team:

        Alternate no.:
        Last bill payment amount (in Rs):
        Date of Birth:
        Complete Address with PIN Code:

        Warm Regards,
        Aircel Social Media Team
        Good sir,

        Please provide me with unique port code, as I wanted to port to Airtel and had send msg many times but not received any code. Please help to slove the issue

        My name- Ankit

        My aircel no- [protected]

        Alternate no - [protected]
        Aircel Customer Care's response, Oct 5, 2017
        Verified Support
        Dear Ankit Koli,

        We are forwarding your concern to the team. Please allow us some time to get back to you.

        Warm Regards,
        Aircel Social Media Team
        Aircel Customer Care's response, Oct 7, 2017
        Verified Support
        Dear Ankit Koli,

        We would like to inform you that your main balance is Zero and hence SMS sending to 1900 is getting failed. Please note that the sending SMS to 1900 is chargeable at 50p/sms.
        So, we request you to recharge your number and then try sending the Port SMS.

        Warm Regards,
        Aircel Social Media Team
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          I
          innocent.anurag
          Sep 29, 2017
          Resolved
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          Resolved

          Address: New Delhi, Delhi, 110092

          Auto deducting 2 rs daily i did not activated any service. I have not used your mobile data please refund my amount or disconnect this number permanently, i don't want to continue with this fraud company. I'm trying to connect your customer care but all lines are busy.

          Request you please deactivate this service asap and return my money back.

          My number is [protected]
          Nov 14, 2017
          Complaint marked as Resolved 
          Aircel customer support has been notified about the posted complaint.
          Verified Support
          Oct 03, 2017
          Aircel Customer Care's response
          Dear Customer (innocent.anurag),

          We are forwarding your concern to our team. Meanwhile, please share if received any message upon deduction.

          Warm Regards,
          Aircel Social Media Team
          Verified Support
          Oct 04, 2017
          Aircel Customer Care's response
          Dear Customer (innocent.anurag),

          We would like to inform you that, as per your telephonic conversation with our team and as checked, you have been charged Rs2/- for SMS services on daily reactivation basis. We have deactivated the same. Hence charges found are correct and no waiver is applicable.

          Warm Regards,
          Aircel Social Media Team
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            Ajanta Mukherjee
            from Jalpaiguri, West Bengal
            Sep 28, 2017
            Resolved
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            Resolved

            Address: Jalpaiguri, West Bengal, 735101

            I am a prepaid user of Aircel from Jalpaiguri, West Bengal circle. I have recharged 255/- package for 1 GB usage per day benefit on[protected] at 12:43 pm. But at 6:00 pm I have found my A/C balance to be deducted from 39/- to 9.87/- when mobile data was on. Number is [protected]. I am moving to Consumer Forum for this unwanted mismanagement.
            Sep 29, 2019
            Complaint marked as Resolved 
            The case has been resolved earlier and Aircel had given my credit balance back within 5 days. Thank you.
            Aircel customer support has been notified about the posted complaint.
            Verified Support
            Oct 05, 2017
            Aircel Customer Care's response
            Dear Ajanta Mukherjee,

            We are forwarding your concern to our team. Meanwhile, please share the following details in order to look into your issue:

            Mode of recharge:
            Transaction ID:

            Warm Regards,
            Aircel Social Media Team
            Verified Support
            Oct 07, 2017
            Aircel Customer Care's response
            Dear Ajanta Mukherjee,

            We would like to inform you that the deducted amount has been refunded to your account.

            Warm Regards,
            Aircel Social Media Team
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              D
              drsbkhan
              from delhi, Delhi
              Sep 28, 2017
              Resolved
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              Resolved

              Address: New Delhi, Delhi, 110025

              Dear, sir

              My mobile no [protected]
              I recharge phone 249 unlimited call std&local before one week but yesterday deduction amount my main balance its service and management is very bad, i call 5 to 6 time but their is not any response calling boy busy song or sum thing.
              Aircel network is verry bad. His call center in not respone to any complaint

              Thanks
              Shahabuddin
              [protected]
              Sep 28, 2017
              Complaint marked as Resolved 
              Aircel customer support has been notified about the posted complaint.
              Sep 17, 2017
              Manoj80830's response
              ...
              Sep 17, 2017
              Manoj80830's response
              ...
              Verified Support
              Sep 29, 2017
              Aircel Customer Care's response
              Dear Customer (drsbkhan),

              Date & Time of deduction:
              Amount deducted:
              Sample number which outgoing calls were charged for:

              Warm Regards,
              Aircel Social Media Team
              Verified Support
              Sep 29, 2017
              Aircel Customer Care's response
              Dear Customer (drsbkhan),

              We would like to inform you that our team called you a couple of times but the calls were not answered in the morning and in the evening as well.
              So, we request you to share an alternate number so that we can get in touch with you accordingly.

              Warm Regards,
              Aircel Social Media Team
              Sep 30, 2017
              Updated by drsbkhan
              dear, i not received any call and sms from you. every day my balance deduction please refund my ammount 249
              my aircel no[protected] and other no [protected]

              thanks
              shahabuddin
              Sep 30, 2017
              Updated by drsbkhan
              dear, please refund my ammount i rechare every day 26
              Oct 06, 2017
              Updated by drsbkhan
              dear,

              really your bad sarvice i can not use your sim very bad sarvice not solve my problems
              Dear sir,
              I Manoj kumar.[protected] I lost my micromax mobile with Aircel no [protected].ples block this no.I lost this no near my home.pls block this no [protected].my police station is Chiraiya.
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                S
                shainepeter
                from Chennai, Tamil Nadu
                Sep 28, 2017
                Resolved
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                Resolved

                Address: Chennai, Tamil Nadu, 600053
                Website: Www.aircel.com

                I have done a recharge of rs.143 dialing *121*01* and i got only 1 gb instead of 7 gb as mentioned on the recharge page. I had called the customer care and reconfirmed about the offer and they confirmed that it is available for my number.
                I have called the customer care twice yesterday and today and they said it will get credited soon it is more than 48hrs and data not credited.
                It is very disappointing the customer who still continue with aircel even after getting better offers from other operators.
                Nov 7, 2017
                Complaint marked as Resolved 
                Aircel customer support has been notified about the posted complaint.
                Verified Support
                Sep 29, 2017
                Aircel Customer Care's response
                Dear Customer (shainepeter),

                We regret the inconvenience caused. We are forwarding your concern to our team. Meanwhile, kindly share the following information with us for better assistance:

                Recharge Date:

                Warm Regards,
                Aircel Social Media Team
                Verified Support
                Oct 06, 2017
                Aircel Customer Care's response
                Dear Customer (shainepeter),

                We would like to inform you that the benefit of 7 GB data has been added to your number for the recharge of Rs.143.

                Warm Regards,
                Aircel Social Media Team
                For the few days i m having messages about the services that is active but i m not able to deactivate those services please stop those services. I also try the number 155223 but it is not working please help me and deactivate those services my number is [protected]
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                  S
                  sanjeebd Das
                  from Lala, Assam
                  Sep 28, 2017
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                  Address: Kamrup Metropolitan, Assam, 781016

                  Please blacklist VAS on my number [protected] with immediate effect. I don't want any VAS in my number.

                  So kindly do the needful and I am not going to pay my bill if any VAS amount is reflected in my number.

                  So take the matter seriously and blacklist VAS on my number [protected]
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                    G
                    Gabish Mahawar
                    from Lucknow, Uttar Pradesh
                    Sep 28, 2017
                    Resolved
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                    Resolved

                    There's a service activated on my aircel no. [protected]. I've called customer care so many times but they haven't deactivated it yet.
                    The service is of 75 mb 3g data in rs. 12 everyday they charge me rs. 12, although i've told them to deactivate it. Please resolve it otherwise i will go to the consumer court and it will make the matter more problematic.
                    My mobile no. [protected]
                    Deactivate as soon as possible or i will port into airtel
                    Nov 3, 2017
                    Complaint marked as Resolved 
                    Aircel customer support has been notified about the posted complaint.
                    Sep 23, 2017
                    jayaiob68's response
                    block the sim
                    Verified Support
                    Sep 29, 2017
                    Aircel Customer Care's response
                    Dear Gabish Mahawar,

                    We regret the inconvenience caused to you. We are forwarding your concern to our team. Please be assured, an updated will be provided to you soon.

                    Warm Regards,
                    Aircel Social Media Team
                    Verified Support
                    Sep 29, 2017
                    Aircel Customer Care's response
                    Dear Gabish Mahawar,

                    We would like to inform you that RAJDECPI12N data pack has been unsubscribed from your number, as per your request.
                    Please feel free to let us know in case, you face any issue regarding Aircel services.

                    Warm Regards,
                    Aircel Social Media Team
                    Kindly block my sim card no. [protected] since phone is lost
                    Somebody stolen my mobile from the room where i stay, along my sim the sim needs to be blocked before anybody misuse it please block it. Num.[protected]
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                      J
                      Jaivir Rawat
                      from Allahabad, Uttar Pradesh
                      Sep 28, 2017
                      Resolved
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                      Resolved

                      Address: New Delhi, Delhi, 110059

                      My aircel no [protected]. Aircel customer care representative assurede he will deactivate my ndmc services if i wiill send a request *121*0200#. I have send many time this request but my amount deduct daily 2 rs. The above services activate without my permission. So kindly refund my amounts. If not possible so i am saying to sorry i will discontinue the aircel services and also go to consumers court.

                      Thanks
                      Jaivir rawat
                      Nov 1, 2017
                      Complaint marked as Resolved 
                      Aircel customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 29, 2017
                      Aircel Customer Care's response
                      Dear Jaivir Rawat,

                      We are forwarding your concern to the team. Please allow us some time to get back to you.

                      Warm Regards,
                      Aircel Social Media Team
                      Verified Support
                      Sep 29, 2017
                      Aircel Customer Care's response
                      Dear Jaivir Rawat,

                      We would like to inform you that the deducted amount (Rs 20) will be refunded to your account within 48 hours and the service has been deactivated.

                      Warm Regards,
                      Aircel Social Media Team
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                        M
                        Mukhtar Banday
                        from Gurgaon, Haryana
                        Sep 27, 2017
                        Resolved
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                        Resolved

                        Dear sir/madam,
                        I recharged my aircel number [protected] for mrp 249, which according to the company recharge website and mobile app gives unlimited local and std with 28gb internet for 28 days (Screenshots attached). However, after recharging with company website today on 27/09/2017, and confirming the same pack from company website, pack shows validity till 10th oct 2017 that is just 14 days, on that when i called the customer care, the guy misbehaved with me and almost scolded me as to why i recharged on website, and that i should have recharged on aircel store because we live in stone age according to aircel. Not just this, they add vas services to my number every month without even confirmation from me. Aircel are cheaters and no wonder their customers are so less. Even i'm going to change my operator by mnp tomorrow. However i've been cheated by these and are misbehaving on that. Kindly take a note on this and circulate the same. I'll also circulate it everywhere if my issue is not resolved. Thank you
                        Nov 2, 2017
                        Complaint marked as Resolved 
                        Aircel customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 28, 2017
                        Aircel Customer Care's response
                        Dear Mukhtar Banday,

                        We are forwarding your concern to the team. Please allow us some time to get back to you.

                        Warm Regards,
                        Aircel Social Media Team
                        Verified Support
                        Sep 28, 2017
                        Aircel Customer Care's response
                        Dear Mukhtar Banday,

                        We would like to inform you that you recharged with RC 249 on Sep 27, 2017 for which all the benefits for 28 days have been credited on your number.
                        Benefits being Unlimited All Local/Std calls + 1 GB 3G/2G Data benefits for 28 days.
                        Further, there is a capping/limit of 300 minutes/day and 1200 minutes/week for all local + STD Voice calls, post which, all calls will get charged @30p/min.

                        Also, we are working on your VAS related issue and will update you soon.

                        Warm Regards,
                        Aircel Social Media Team
                        Hi Sir,

                        I am trying to change from AIRCEL to IDEA as there is no network of aircel at my workplace. But AIRCEL is not providing me the Unique porting code. I have send the SMS requesting UPC many times on 21 sep, 2017 but to no avail. AIRCEL guys please send me UPC. As i am in DEAD ZONE of your coverage area.

                        Thanks,
                        Tanveer Sk
                        Aircel Customer Care's response, Sep 29, 2017
                        Verified Support
                        Dear Customer (tanveer sk),

                        We would like to inform you that your MNP request (for the number 7097605230) has been successfully processed and the number is ported out from Aircel.

                        Warm Regards,
                        Aircel Social Media Team
                        Sim is not activated as it is not connecting any call even customer care number... neither i got any verification call or message for activation... please check it out.
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                          M
                          manu singh parihar
                          from Delhi, Delhi
                          Sep 27, 2017
                          Resolved
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                          Resolved

                          Address: Gurgaon, Haryana, 122002

                          I am aircel user since 2011 but now not happy with services. It's not working since a week. I tried to get in touch with customer care ppl but i couldn't as you have condition that call should be done from aircel num, irory is i have only one aircel number so if your sim stopped working that means you become alien for aircel. There is no way to connect you ppl. One num which i got for non aircel users, i guess that num was pasted just to fill the space in short never worked.
                          So basically i am stuck, and now looking forward to port the num into airtel.
                          If you have some courtesy towards your loyal customer then please revert me on [protected] or mail at manu. [protected]@gmail.com
                          My aircel num [protected]
                          Nov 3, 2017
                          Complaint marked as Resolved 
                          Aircel customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 28, 2017
                          Aircel Customer Care's response
                          Dear Manu Singh Parihar,

                          We are sorry for the problem you've had with us. We would like to inform you that your concerned Aircel number is active from our end, therefore, please visit your nearby Aircel store regarding the concern along with your Sim card for further assistance.
                          Please feel free to let us know in case you still face any issue regarding Aircel services.

                          Warm Regards,
                          Aircel Social Media Team
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                            E
                            emdadh
                            from Jamshedpur, Jharkhand
                            Sep 27, 2017
                            Resolved
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                            Resolved

                            Address: 831005

                            Sir,
                            This is sk emdad hussain holding aircel no. [protected] complaining that, on 26.09.2017 some amount has been deducted from my balance.in the next morning (27.09.2017), another message was came to my phone stating that "thanks for choosing smigglemobi at rs35.0. You have been charged rs 35.0 for 7 days..."
                            And from onward i am continuing try to connect with a custmer care no. But call not connect saying always busy.

                            Sk emdad hussain
                            Nov 3, 2017
                            Complaint marked as Resolved 
                            Aircel customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 28, 2017
                            Aircel Customer Care's response
                            Dear Customer (emdadh),

                            We would like to inform you that Rs 35 have already been refunded to your account on 27/09/2017 at 23:14.

                            Warm Regards,
                            Aircel Social Media Team
                            Please provide me PUK code of my phone no [protected] on my another no-[protected]
                            Aircel Customer Care's response, Sep 29, 2017
                            Verified Support
                            Dear Suneel Jha,

                            Thanks for reaching out to us. Kindly share the following information to confirm your identity:

                            Last recharge amount(Prepaid):
                            Date of Birth:
                            Complete Address:

                            Warm Regards,
                            Aircel Social Media Team
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                              A
                              ajaybokaro
                              from Naduvattam, Tamil Nadu
                              Sep 27, 2017
                              Resolved
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                              Resolved

                              Sir,
                              We disturbed due to unwanted and abuse calls from following number in night only and it has already been addressed to mobile operator - at kolkata.
                              He is calling at 02:00am and saying that calling from health department. Requested to please take necessary action to avoid such nuisance.

                              Mobile no - [protected]
                              Operator - aircel

                              Regards,
                              Nov 7, 2017
                              Complaint marked as Resolved 
                              Aircel customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 28, 2017
                              Aircel Customer Care's response
                              Dear Customer (ajaybokaro),

                              We suggest you contact the nearest Police station to get assistance in this regard as we are unable to help you for the same.

                              Warm Regards,
                              Aircel Social Media Team
                              Sir/madam you have deducted my balance rs.35 for your serives if games club which i have not subscribed. So please i request you to add back my balance within today.thankyou
                              Aircel Customer Care's response, Sep 28, 2017
                              Verified Support
                              Dear Dharnika,
                              We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

                              Aircel No.:
                              Date & Time of deduction:
                              Any message received upon deduction:
                              Thanks & Regards
                              Aircel Social Media Team
                              Aircel Customer Care's response, Oct 6, 2017
                              Verified Support
                              Dear Dharnika,

                              We hope your issue has been resolved.Kindly feel free to write to us at [email protected] for any further assistance on this matter.

                              Thanks and Regard
                              Aircel Social Media Team
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                                N
                                nihit jain
                                from Delhi, Delhi
                                Sep 27, 2017
                                Resolved
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                                Resolved

                                Address: Ghaziabad, Uttar Pradesh, 201005

                                Ndmc pack activated on [protected]

                                Stop it please as i am suffering unnecessary deductions, this is really bad from the company, no option to stop it from the aircel app, very angry with aircel

                                Customer care saying server down

                                Already 100 rupees deducted

                                Aircel has started looting customers after merger talks with reliance

                                I m going to port out from aircel soon
                                Nov 3, 2017
                                Complaint marked as Resolved 
                                Aircel customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 28, 2017
                                Aircel Customer Care's response
                                Dear Nihit Jain,

                                We regret the inconvenience caused. We are forwarding your concern to our team. Meanwhile, kindly share the following details with us for better assistance:

                                Screenshot of the NDMC pack activated:
                                Pack value:

                                Warm Regards,
                                Aircel Social Media Team
                                Verified Support
                                Sep 28, 2017
                                Aircel Customer Care's response
                                Dear Nihit Jain,

                                We would like to inform you that, as we have checked and found you have been charged Rs 2/- for Data services on daily reactivation basis. Hence charges found are correct and no waiver is applicable.

                                Warm Regards,
                                Aircel Social Media Team
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                                  R
                                  rohit mule
                                  from Morjim, Goa
                                  Sep 26, 2017
                                  Resolved
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                                  Resolved

                                  Address: Satara, Maharashtra, 415110
                                  Website: no

                                  Sir, i didn't use the aircel sim for the past 4 months. So i think the services have been disconnected. I wish to continue using the aircel sim. Kindly resume the services.
                                  My no. Is [[protected]].
                                  I really need this no. To get reactivated.
                                  I am facing a lot of troubles now.
                                  I didn't knew that not using a sim for three months would result in the disconnection of the network.
                                  Kindly help
                                  I would be very grateful to you.
                                  Thank you.
                                  Oct 29, 2017
                                  Complaint marked as Resolved 
                                  Aircel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 27, 2017
                                  Aircel Customer Care's response
                                  Dear Rohit Mule,

                                  Thanks for contacting us. We would like to inform you that in this regard you need to visit your nearby Aircel store for better assistance along with the following documents:

                                  1. POA (Proof of address):
                                  2. POI (Proof of Identity):
                                  3. 2 Passport size photographs:

                                  Please feel free to let us know in case of any further assistance regarding Aircel services.

                                  Warm Regards,
                                  Aircel Social Media Team
                                  Sep 27, 2017
                                  Updated by rohit mule
                                  Thanks sir for positive and good reply ..
                                  I want to port my Aircel service to other service...Message not send to 1900 (Universal port number) from last two days.

                                  It is something blocked by Aircel, just to ensure that no body is able to PORT from aircel to other providers.
                                  Aircel Customer Care's response, Sep 29, 2017
                                  Verified Support
                                  Dear Swapnil,
                                  Thanks for reaching out to us. Please share your Aircel mobile no., the format of sending SMS & Screenshot of the error occurs so that our team can get back to you.
                                  Thanks & Regards
                                  Aircel Social Media Team
                                  Aircel Customer Care's response, Oct 7, 2017
                                  Verified Support
                                  Dear Swapnil,

                                  We hope your issue has been resolved.Kindly feel free to write to us at [email protected] for any further assistance on this matter.

                                  Thanks and Regard
                                  Aircel Social Media Team
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                                    Bhaskaran Radhakrishnan
                                    from Chennai, Tamil Nadu
                                    Sep 26, 2017
                                    Resolved
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                                    Resolved

                                    Address: 600044
                                    Website: Aircel

                                    I've been using aircel for more than 10 years but recently im so annoyed with their customer care service! They deduced the balance of 80rs for no reasons when i called first time they told i use internet and subscribed something. I kindly told them that i'm using a basic mobile phone i cant really use internet then they told i will connect to higher officials but they couldnt and told me to call after 1 hour and then i again called another guy picked the call he was very arrogant and rude and cut the call inbetween. And again i called they told me we cant refund in future we will make sure it wont happen they didnt give the solutions and stole the money. Its very pathetic.
                                    Oct 31, 2017
                                    Complaint marked as Resolved 
                                    Aircel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 27, 2017
                                    Aircel Customer Care's response
                                    Dear Bhaskaran Radhakrishnan,

                                    We are sorry for the problem you've had with us. We are forwarding your concern to our team. Meanwhile, kindly share the following information with us for better assistance:

                                    Date & Time of deduction:
                                    Any message received upon deduction:

                                    Warm Regards,
                                    Aircel Social Media Team
                                    Verified Support
                                    Sep 28, 2017
                                    Aircel Customer Care's response
                                    Dear Bhaskaran Radhakrishnan,

                                    We hope that our team got in touch with you and shared all the requisite information.

                                    Warm Regards,
                                    Aircel Social Media Team
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                                      C
                                      cs143
                                      from Gurgaon, Haryana
                                      Sep 26, 2017
                                      Resolved
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                                      Resolved

                                      Address: 831002

                                      Mera aircel company ka plan 149 ka pack dala hua hai. Jisme 149 ka balance +1gb/day + aircel to aircel free or 25 p/other call mila hai. Par data pack 2 days he mila 1gb+1gb uske baad nai mila or 149 ka balance ko v kaat liya gaya hai. Customer care v nai lagta hai ek baar lag to v koi karwahi nai hua. Recharge hum[protected] ko karwaye thy. Please help me iske pehle[protected] ko v 125 ka recharge karwaye thy jisme 15 gb dene ka baat tha but wo v pura nai mila tha.
                                      Aircel number - [protected]
                                      Nov 10, 2017
                                      Complaint marked as Resolved 
                                      Aircel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 27, 2017
                                      Aircel Customer Care's response
                                      Dear Customer (cs143),

                                      We are forwarding your concern to our team. Meanwhile, please share the following details in order to look into your issue:

                                      Mode of recharge:
                                      Transaction ID:

                                      Warm Regards,
                                      Aircel Social Media Team
                                      Verified Support
                                      Oct 10, 2017
                                      Aircel Customer Care's response
                                      Dear Customer (cs143),

                                      We would like to inform you that no such promotional offer has been sent to your number and hence we regret that you are not eligible for the said offer.

                                      Warm Regards,
                                      Aircel Social Media Team
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                                        K
                                        Kishoree
                                        from Morjim, Goa
                                        Sep 26, 2017
                                        Resolved
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                                        Resolved

                                        Port problem i am changing my aircel account to other why you my request is not give please helpfor porting to other card and please help me
                                        Your aircelis not give my problem and range nahi
                                        High. High data cost and no more benefits and my phone is 4g and i am giving a 4g card so i am proating a card please no more questions ask for meone is more problem is your mobile recharge is not available so more more problems created
                                        Sep 26, 2017
                                        Complaint marked as Resolved 
                                        I am porting problem please port msg to give and help me please
                                        Aircel customer support has been notified about the posted complaint.
                                        Sep 26, 2017
                                        Updated by Kishoree
                                        Aircel — port problem

                                        1 Review
                                        Ki Kishoree on Sep 26, 2017
                                        Mark as Resolved
                                        Phone/Mobile Number: [protected]

                                        Port problem I am changing my Aircel account to other why you my request is not give please helpfor porting to other card and please help me
                                        Your Aircelis not give my problem and range nahi
                                        High. High data cost and no more benefits and my phone is 4G and I am giving a 4G card so I am proating a card please no more questions ask for meone is more problem is your mobile recharge is not available so more more problems created
                                        Sep 26, 2017
                                        Updated by Kishoree
                                        Aircel — port problem

                                        1 Review
                                        Ki Kishoree on Sep 26, 2017
                                        Mark as Resolved
                                        Phone/Mobile Number: [protected]

                                        Port problem I am changing my Aircel account to other why you my request is not give please helpfor porting to other card and please help me
                                        Your Aircelis not give my problem and range nahi
                                        High. High data cost and no more benefits and my phone is 4G and I am giving a 4G card so I am proating a card please no more questions ask for meone is more problem is your mobile recharge is not available so more more problems created
                                        Sep 26, 2017
                                        Updated by Kishoree
                                        I am porting problem please port msg to give and help me please
                                        Verified Support
                                        Sep 27, 2017
                                        Aircel Customer Care's response
                                        Dear Kishoree,

                                        We are forwarding your concern to the team. Please allow us some time to get back to you.

                                        Warm Regards,
                                        Aircel Social Media Team
                                        I have recharged RS 38 yesterday (20/09/2017) from the following address http://m.aircel.com/Prepaid through internet bank for mobile number [protected] but I have not get the recharge amount but amount was deducted from my account. Kindly help me in this regard.
                                        Aircel Customer Care's response, Sep 29, 2017
                                        Verified Support
                                        Dear Vivekananthan Velu,

                                        We are sorry for the problem you have had with us. We are forwarding your concern to our team. Meanwhile, kindly share the following information with us for better assistance:

                                        Transaction ID:

                                        Warm Regards,
                                        Aircel Social Media Team
                                        Aircel Customer Care's response, Oct 6, 2017
                                        Verified Support
                                        Dear Vivekananthan Velu,

                                        We would like to inform you that our team is working on your issue and needs BILLDESK ID (obtained during the transaction) to proceed further. So, please share the same.

                                        Warm Regards,
                                        Aircel Social Media Team
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