Apr 7, 2017
Complaint marked as Resolved After writing the complain to block the sim here in this portal, aircel blocked my sim( as per their comment in this Foram). Neither I have mailed them personally, nor do they sent me any mail. All communication happened in this portal only. As per their last comment in this Foram, I assumed my sim is blocked now and I marked the complain as resolved.
Aircel customer support has been notified about the posted complaint.
Verified Support
Apr 06, 2017
Aircel Customer Care's response Dear lata131,
We are forwarding your concern to our team. Meanwhile, please share the following details to confirm your identity:
Alternate no.:
Last recharge amount(in Rs):
Birth year:
Complete Address:
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
Apr 06, 2017
Updated by lata131 Alternate no.: [protected] /[protected]
Last recharge amount(in Rs): may be Rs 120, the one with full talk time
Birth year: [removed]
Complete Address: while buying the sim, I guess I Gave my temporary PG address which was - Oak Tree Apartments, kazhipattur, TN
While my permanent address is [removed]
Let me know for any concern.
Verified Support
Apr 07, 2017
Aircel Customer Care's response Dear Customer (lata131),
We would like to inform you that your outgoing facility has been barred on our number [protected] (as per your request).
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
Apr 07, 2017
Updated by lata131 Thank you for blocking my sim calls and messages. Since I cannot cross-verify if my sim is actually blocked, I am marking this request as resolved.
Thanks for support,
Lata
Verified Support
Apr 08, 2017
Aircel Customer Care's response Dear lata131,
Thank you for the acknowledgment. Assuring you best services in future.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
We are forwarding your concern to the team. Please allow us some time to get back to you.
Warm Regards,
Aircel Social Media Team
We would like to inform you that you have been charged Rs 2/- for auto renewal data pack on daily reactivation basis.
Although, the service has been deactivated from our end but the charges are found to be correct and hence we regret that no waiver is applicable.
Warm Regards,
Aircel Social Media Team