Aircel Complaints & Reviews

Address: Hyderabad, Andhra Pradesh, 500004

Hello,

My prepaid Aircel mobile number outgoing and incoming calls have been suddenly barred. I have tried the phone and call settings, but nothing are helpful. Phone Number [protected].

Though it has a sufficient balance it keeps saying "Your telephone charge is overdue" when tried to make calls.

When contacted aircel customer care, they keep saying 24 to 48 hours, but its been 5 weeks now. No response yet.

Mar 31, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Feb 20, 2017

Aircel Customer Care's response Dear Customer(Rajkaushikvatto),

We are forwarding your issue to the team. Meanwhile, kindly share an alternate number in order to assist you better.

Warm Regards,
Aircel Social Media Team

Feb 20, 2017

Updated by Rajkaushikvatto My alternate numbers are [protected] or [protected]

Feb 20, 2017

Updated by Rajkaushikvatto [protected]

Verified Support

Feb 21, 2017

Aircel Customer Care's response Dear Rajkaushikvatto,

We would like to inform you that as we have checked and found that incoming & outgoing services were barred due to outstanding amount has to be clear in the earlier service provider. We request you to make the payment at the earliest so that services can be restored.

Warm Regards,
Aircel Social Media Team

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Address: 560096

Hi, could you please provide the call details and whatsup message details in last 15 days. I am using these two Aircel number from long time. For one number am getting calls and messages from unknown Number. Can you please help me in this. So that I can resolve this issue if I get details.. Bcoz I have lost the details while upgrading Mobile. I need details for current month...

Mar 24, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Feb 20, 2017

Updated by suma sri Adding to that I need details of my another number [protected]

Feb 20, 2017

Updated by suma sri This number is also in my name only... I need call details and message. Details from past 15 days...

Verified Support

Feb 20, 2017

Aircel Customer Care's response Dear Suma Sri,

We would request you to visit your nearest Aircel store with the following documents to get the details for the same.

POI (Proof of identity)
POA (Proof of address)

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

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Address: Chennai, Tamil Nadu, 600030

I was using YouTube and watching videos but suddenly I got msg that u have activated Bollywood blockbuster and they took 35 rupees from account balance. But I didn't click any thing in online and these is not first time they are doing it is repeated many times for me. So I'm getting iratating very much abt this. So do something so the issue and I need my balance back to my account..

Apr 5, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Feb 21, 2017

Aircel Customer Care's response Dear Customer(Sharma1210),

We have forwarded your concern to the team. Please allow us some time to get back to you.

Warm Regards,
Aircel Social Media Team

Verified Support

Feb 23, 2017

Aircel Customer Care's response Dear Sharma1210,

We would like to inform you that as we have checked and found the amount of Rs35 has already been credited to your account.

Warm Regards,
Aircel Social Media Team

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Address: Chennai, Tamil Nadu, 600061

Website: Aircel

I called up aircel customer care to know why the data balance number was working.All i wanted to know was that it has been four month since the number was working and when it would work. The customer care executive repeatedly asked me not to argue.i had then requested him to transfer the call to any senior person. As soon the senior prtson picked up the call he disconnected the call.If this is yhe way customers are treated dont even expect customers to stay with aircel

Apr 1, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Feb 20, 2017

Aircel Customer Care's response Dear Nisha95,

Thanks for reaching out to us. Please share your Aircel mobile no. so that our team can get back to you.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Verified Support

Feb 28, 2017

Aircel Customer Care's response Dear Nisha95,

We hope your concern has been resolved. In case you are facing any issues, please feel free to contact us at [protected]@aircel.co.in for any further assistance.

Thanks and Regards
Aircel Social Media Team

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Address: Mumbai City, Maharashtra

Hi... My aircel number [protected] is blocked last two days and I was not other Sim card. So please help me for unlock my aircel Sim card as soon as possible earlier for my number I want my new Puk code early

Apr 11, 2017

Complaint marked as Resolved

Verified Support

Feb 25, 2017

Aircel Customer Care's response Dear Saloni Walke,

We are forwarding your concern to our team. Meanwhile, please share the following details in order to look into your issue:

Alternate no.:
Last recharge amount (in Rs) :
Date of Birth:
Complete Address with PIN code:

Thanks and Regards,
Aircel Social Media Team

Verified Support

Feb 28, 2017

Aircel Customer Care's response Dear Saloni Walke,

We request you to visit nearest Aircel store to proceed further.

Thanks and Regards,
Aircel Social Media Team

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Address: 560045

I Team,

Im getting a call and text from the a [protected] which is irrititating a lot. I could lnot share my number here if you guys required more information, i can share you through email.
Please could you block this number which he cant irritated fromt the number.

Mar 30, 2017

Complaint marked as Resolved

Verified Support

Feb 27, 2017

Aircel Customer Care's response Dear Waseemm107,

We regret that we won't be able to help you in this regard. However, we suggest you to ignore such calls in future. Also, please restrain from sharing your no. with untrusted sources. Further you can register a police complaint against such numbers.

Thanks and Regards
Aircel Social Media Team
Email us at [protected]@aircel.co.in

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Address: Burdwan, West Bengal, 713364

Please send me the call history of my number [protected] to my email address "[protected]@gmail.com".
I need past 4 month details.

Apr 1, 2017

Complaint marked as Resolved

Verified Support

Feb 25, 2017

Aircel Customer Care's response Dear Ipsita Paul,

We would request you to visit your nearest Aircel store with the following documents to get the details for the same.

POI (Proof of identity)
POA (Proof of address)

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

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Address: Kanchipuram, Tamil Nadu, 602105

Dear sir,
I want call history for my prepaid number [protected] reason for this details few days i have lot o[censored]nwanted phone calls so i want my call details list pls send my number or my mail id... [protected]@gmail.com

Thank u sir I am waiting for ur reply

Mar 28, 2017

Complaint marked as Resolved

Verified Support

Feb 25, 2017

Aircel Customer Care's response Dear Infantwilliam,

We would request you to visit your nearest Aircel store with the following documents to get the details for the same.

POI (Proof of identity)
POA (Proof of address)

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

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Address: Mumbai City, Maharashtra, 400003

My self shabbir kantawala a retailer in South mumbai had recharged a customer for 249 unlimited plan which gives unlimited data and call for 28 days now when customer received d confirmation msg he got validity of 15 days he started argument with me that I gave him wrong information so I called retailer helpline number 299 for d query but no positive reply I got ..if aircel cannot care for customers then they should better stop there services ..I m a small retailer but I don't cheat customers .helpline people really don't care.

Apr 7, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Feb 22, 2017

Aircel Customer Care's response Dear Shabbir kantawala,

We apologise for the inconvenience caused. Please share the following detail so that our team can look into your issue:

Aircel No.:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Verified Support

Mar 02, 2017

Aircel Customer Care's response Dear Shabbir kantawala,

Hope your issue has been resolved. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

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Address: Coimbatore, Tamil Nadu, 641001

Aircel no- [protected] .

My mobile has been lost on[protected] while boarding a bus at ukkadam bus stand.

Please block the number as soon as possible and block my IMEI number
as many important things are stored there .

I'm a very responsible citizen.
your timely action will be very much helpful to me.

Please arrange for a fresh sim with same number.

Mar 28, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Feb 20, 2017

Aircel Customer Care's response Dear zabcd,

Thanks for reaching out to us. Kindly share the following information to confirm your identity:

Alternate no.:
Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):
Date of Birth:
Complete Address:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Verified Support

Feb 25, 2017

Aircel Customer Care's response Dear Customer(zabcd),

We would like to inform you as per your request your incoming and outgoing call has been unbarred from our end.

Thanks and Regards
Aircel Social Media Team

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Address: Faridabad, Haryana, 121003

Please call me
it is my main sim
i have a idea sim no [protected]
i have not an extra aircel sim
so reactivate my sim i request u

your faithfully...fkkytikfoyfofyofocycccoclvhpvlcpvcvplvvoycxhfugpufyyddofupfolyxoyco...⇄
... ...,

+1 photos

Apr 1, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Feb 17, 2017

Updated by tashan roy hi
please reply admin
request to u

Verified Support

Feb 21, 2017

Aircel Customer Care's response Dear tashan roy,

We apologize for the inconvenience caused. Please share Aircel No so that our team can look into your issue:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Verified Support

Mar 01, 2017

Aircel Customer Care's response Dear Tshan roy,

We hope your concern has been resolved. In case you are facing any issues, please feel free to contact us at [protected]@aircel.co.in for any further assistance.

Thanks and Regards
Aircel Social Media Team

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Address: Theni, Tamil Nadu, 625515

Website: Aircel mobile network service

Our numbers are postpaid - [protected], [protected], [protected], [protected]. We applied port for those above numbers by messaging in January.they called from customer care and we justified our reason for porting. But no response after that. After the validity expires again by February we ported again by messaging.again called by customer care but nothing takes place till date for porting our numbers to other mobile network. We are frustrated with Aircel service. It's been two months waiting for porting from aircel to other services. What will be the procedure to change? Local office people doesn't know anything about this. Whom to contact? How long will it take ? Need reply and action immediately.if not we have to go legal in consumer act

Mar 29, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Feb 16, 2017

Updated by Giap Sathianesan [protected]@gmail.com

Verified Support

Feb 17, 2017

Aircel Customer Care's response Dear Customer(Giap Sathianesan),

We have forwarded your concern to the team. Please allow us some time to get back to you.

Warm Regards,
Aircel Social Media Team

Verified Support

Feb 23, 2017

Aircel Customer Care's response Dear Customer(Giap Sathianesan),

We would like to inform you that we have not received any port out request from your number.Hence, please check with the respective operator where you have given port out request.

Warm Regards,
Aircel Social Media Team

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On checking, after dealing*125#, my mobile no-[protected] showed Main Balance Rs508.20 at today morning. At presnt balanc shows Rs 342.64 (I.e 4=30PM). In between this time I talked to Ph. No.[protected] at 1=07 PM for 2Min Max & Ph No.-[protected] at 2=42 PM for Max 1Min. Then how this much deduction is possible. I shall appreciate to get back the extra amount deducted by default. I am a Retired Senior Citizen Person of 72 yrs old and can not afford to bear this much amount. of

Apr 1, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Feb 17, 2017

Aircel Customer Care's response Dear Umarabi,

We are forwarding your concern to the team. Please allow us some time to get back to you.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Verified Support

Feb 23, 2017

Aircel Customer Care's response Dear Umarabi,

We hope that our team got in touch with you and your concern has been resolved. Please feel free to let us know in case of any further assistance.

Thanks and Regards
Aircel Social Media Team

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Address: 831020

Website: Aircel telecom

My incoming calls is working, but i am not able to make outgoing calls or even snd sms from it.

Date:[protected]

I need my service to start outgoing and sms from the number.

My aircel number : [protected]

Apr 1, 2017

Complaint marked as Resolved

Verified Support

Feb 22, 2017

Aircel Customer Care's response Dear Pragyashakti,

We regret the inconvenience you have faced. Kindly share the following information in order to assist you better:

Signal Bars:
Complete address:
Landmark:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Verified Support

Feb 23, 2017

Aircel Customer Care's response Dear Pragyashakti,

We would like to inform you that our team tried reaching you on the shared number but our call went unanswered. Please let us know an alternate number and a convenient time when we may reach you.

Thanks and Regards
Aircel Social Media Team

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S

So Good

from Gurgaon, Haryana

Jan 16, 2018

Bakwas and jhuta chiter company is aircel. Roj roj paisa katkar line busy kardete ho or thik she bat tak nehi kiya jata complaint help line per.. Koi help nehi karte or system bahane to ready rakte ho...2ghante bat cal karne ko bolte hai hamesa ...or mere ek number ko lekar tumlok bohot harassment kiya mujhe.. ..outgoing of karke adhar card link karaya or recharge v karaya... Or sim chalu nehi kiya phir v...chiter

Reply

Aircel Customer Care's response, Jan 17, 2018

Verified Support

Dear Customer(So Good),

We request you to share your concerned Aircel number with us for better assistance.

Regards,
Aircel Social Media Team

Aircel Customer Care's response, Jan 25, 2018

Verified Support

Dear Customer (So Good),

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Warm Regards,
Aircel Social Media Team

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Address: 110025

Website: Aircel.com

I am very upset that since yesterday afternoon nobody is picking on aircel mobile toll free numbers 121 and 198. It was urgent that I need to speak to one of the customer care person. But nothing. Very poor and bad services of aircel mobile department. Lack of responsibility on the customer care executives side. Are they so busy.

Hina Rajput
[protected]

Mar 29, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Feb 17, 2017

Aircel Customer Care's response Dear Hina Rajput,

We are forwarding your concern to the team. Please allow us some time to get back to you.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Verified Support

Feb 22, 2017

Aircel Customer Care's response Dear Hina Rajput,

We would like to inform you that our team tried to contact you but there was no response. Kindly provide us with an alternate number and convenient time so that we can reach you.

Thanks and Regards
Aircel Social Media Team

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P

prem141980

from Bengaluru, Karnataka

Feb 17, 2017

Respected sir,
My mobile number is [protected]. The following value added service
JUICE UP WEEKLY
SILK
PPLAY GAMES
WEEKLY VIDEO STORE
is activated for my number. Please help me to deactivate the above value added service sir.
Thanking you,
yours truly,
s.selva preman
[protected]

Reply

Aircel Customer Care's response, Feb 20, 2017

Verified Support

Dear Customer(Prem141980),

We have checked your account details and would like to inform you that no VAS service is active on your Aircel number. Further, we request you to dial 155223 to deactivate any VAS service in future.

Warm Regards,
Aircel Social Media Team

A

Ashish220894

from Delhi, Delhi

Sep 5, 2017

I have recharge with 199 rs( plan o[censored]nlimited call for 28 days + 10 GB of Data) on 16 of August 2017 but today 05 september 2017, I suddenly not able to call after 3.30 pm . I tried to call at 121 and 198 approx 50 times but there is no response from the aircel. This is my worst experience from the customer service of the Aircel.

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Address: Jaipur, Rajasthan, 302021

On my number [protected]
Data recharge of 12 rup renewal everyday. Even i tried many time to deactivate it. I tried to contact customer care but not getting any positive response. I tried everything possible option as i can try.
Since i am not getting any solution so it's frustrating me.
Kindly deactivate it or i will take legal action & will complain about it.
Thanks

+1 photos

Mar 24, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Feb 17, 2017

Aircel Customer Care's response Dear Customer(Crushyogi),

We have forwarded your concern to the team. Please allow us some time to get back to you.

Warm Regards,
Aircel Social Media Team

Verified Support

Feb 21, 2017

Aircel Customer Care's response Dear Crushyogi,

We would like to inform you that as per your request PI12 pack has been unsubscribed from your number.

Warm Regards,
Aircel Social Media Team

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Address: Azamgarh, Uttar Pradesh, 276001

Website: aircel.com

I don't my call details how to chek my details

Mar 29, 2017

Complaint marked as Resolved

Verified Support

Feb 22, 2017

Aircel Customer Care's response Dear F.F,

We would request you to visit your nearest Aircel store with the following documents to get the details for the same.

POI (Proof of identity)
POA (Proof of address)

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

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Address: Kota, Rajasthan, 324005

There's a service activated on my aircel no. [protected]. i've called customer care so many times but they haven't deactivated it yet.
the service is of 75 mb 3g data in rs. 12 everyday they charge me rs. 12, although i've told them to deactivate it. please resolve it otherwise i will go to the consumer court and it will make the matter more problematic.

Mar 20, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Feb 16, 2017

Aircel Customer Care's response Dear Customer(Rohitlm10),

We have forwarded your concern to the team. Please allow us some time to get back to you.

Warm Regards,
Aircel Social Media Team

Verified Support

Feb 16, 2017

Aircel Customer Care's response Dear Rohitlm10,

We would like to inform you that as per your request PI12 pack has been unsubscribed from your number.

Warm Regards,
Aircel Social Media Team

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Address: 600085

[protected] is my air cell, number.
Block my sim and mobile (Imei) International Mobile Equipment Identity.
Block related sim

date:15/02/2017,
Please, please block my mobile as possible.

I'm responsible citizen.
Please block my mobile as well.

I lost my my purse as well. And also lost my and was looted my purse.

Please help me.

Thanks & Regards,
Seshadri

Mar 20, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Feb 16, 2017

Aircel Customer Care's response Dear mrsseshadri,

We are forwarding your concern to the team. Please allow us some time to get back to you.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Verified Support

Feb 17, 2017

Aircel Customer Care's response Dear mrsseshadri,

We would like to inform you that as we have checked and found that your Sim has been blocked.We request you to please visit nearest Aircel store to get the duplicate sim.

Thanks and Regards
Aircel Social Media Team

Verified Support

Feb 17, 2017

Aircel Customer Care's response Dear Prahallad Mahanta,

Please share the registered name for this Aircel connection ([protected]) so that we can look into your matter.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

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P

Prahallad Mahanta

from Pune, Maharashtra

Feb 16, 2017

My phone number is [protected]
Please unlock my number

Reply

Aircel Customer Care's response, Feb 17, 2017

Verified Support

Dear Prahallad Mahanta,

Please share the registered name for this connection Aircel (7040487181) so that we can look into your matter.

Kindly feel free to write to us at [email protected] for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

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Address: Shahjahanpur, Uttar Pradesh, 242001

I am from Shahjahanpur (UP East Circle), My Aircel Mobile No. [protected] is deactivated due to long time not use. Please reactivate my number, Its Very Urgent !!!
Aircel Prepaid
Sim No.[protected]
Mobile No. [protected]

I have visit to nearest aircel office with ID proof and Sim Card. but they did not give any positive response.
So please Help!!...

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Aircel Complaints & Reviews

File a complaint to Aircel

Aircel reviews & complaints page 168

Prepaid mobile number 9948678902 incoming outgoing blocked.

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Need call details and messages details for the month of February 1 till 15th

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Online usage

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Complaint about customer care

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Code

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Texting and calling

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Call history of 8759663153

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Last 10 calls details

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Regarding the retailer helpline executives

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My Mobile lost

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My sim is deactivated when not in use

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Porting numbers

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Main Balance Reduced From Rs 508.20 To 342.64

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Outgoing calls and sms not working

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No response on 121 and 198 number

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Auto renewal of 12 rs data pack everyday

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F.f.

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Deactivation of auto renewal data pack

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Looted and lost my mobile

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Aircel Sim Card

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