Aircel Complaints & Reviews

Dear Aircel team,
This is a very very noncense call rates on Valentine's days. How it possible Rs. 1.50/minutes? When I called customer care they said it's because of Valentine's day! This is the first time I got calls rate in all the Telecom industry. I can say without any doubt it's very very bad service provider in the Telecom industry.

I have activated cricket alert service on aircel no [protected]. But at time of deactivating it is saying to dial 155223 to deactivate. But this says no service activated in this no. i have also tried calling to 198. still i am facing the same problem .It is getting activated automatically on daily basis.
tell me how to deactivate it bcz it is very irritating.

I had recharges Rs.249 for Free STD/Local call.But after recharged I made a call STD but balance deducted from my main a/c. After that I talked with Aircel Customer Care. He said the plan has been changed i.e Rs.299 in place of Rs.249. I requested by email & over phone to change the plan from Rs.249 to Rs.299 & additional amount deduct from my main a/c. But they denied.

It is very poor service suddenly you changed the plan & we are suffering.
Kindly do the needful.

Dear sir/madam,
I want complete incoming outgoing call history details for my aircel prepaid number [protected]. Please mail me the call details. i[censored] send the yesterday (13/2/2017) call details i get full satisfication of your service.please help and save my life. My email id vishnu.[protected]@gmail.com
Thanking u sir/madam,
Yours sincerely,
Vishnu lal.

Respected Sir/ Madam,
My cell no. is.[protected]. My complaint is If I call somebody
elase they deduct heavy charge and switch off my no. and block.
kindly refer my account and reverse the amount, and why they block
and switch off my phone? kindly do the needful.
Today I dialed 198 . but they also switch of my cell. Every time its happen. i am prepaid account holder and old customer. if its continue i withdraw the aircell
and some other company to move. kindly reverse my cash to add my account.(prepaid). This is my request. I hope you help me and do the needful.
Radha

Pl sendme the callloog of he following number [protected] for the feb month 2017 as ai charged fro 250 on 31 jan nd now showing no balance
my balance ws dedcured in1 day only
my mail address is [protected]@gmail.com

Dear Sir,

I want the complete call history details of my aircel prepaid no [protected]
last one months to my email id: dharmendra.[protected]@gmail.com

Please help me. Because of my handset is breakdown and all no was in the handset. When u give me this informaion then i call my friends, relatives, and business partner. By that information i will get all my numbers.
Pleas help me.

Hi,

My phone got locked due to wrong password and now it is asking for PUK number.

But i dont have PUK number, i dont have any other connection to call aircel customer care.

Please help me to get my PUK number and unlock my phone.

My phone number is : [protected]

Sim number :[protected]

Alternate mobile number : [protected]

Dear sir
I amit Gupta having Aircel no [protected]from last one year.
My complaint is Aircel activate one service without take permission I.e. NDAIRPI2 and deduct 2 rs everyday from last year and when I trying to stop from 198, their represent I've don't respond.
Its very unprofessional and very irritetating.I am messaging last time to this portal if no action will not taken, then I will took this matter to consumer court.
Regards
Amit gupta

Initially approached aircel velachery store for changing from postpaid to prepaid. I was told that my number was not completed 90days time hence asked me to contact after 90 days. I have again contacted them after 94 days and they said, request has been taken and come after 4 days for document submission. Again I approached them after 4 days i.e. on 24.1.2017 for document submission. They have taken my document and asked me to pay Rs260/- as advance rental for 15days, since I have cleared all dues. They said after 15th day all outgoing and incoming will be stopped for 24 hrs after that call 59059 for verification and activation. Now 20 days over, nothing happened and received a SMS that unbilled amount Rs318.93 till date. I surprised and called customer care and they said goto store and check. Today I am writing this to get reply from the company as why they have charged advance rental and taking so many days to change from postpaid to prepaid. My number [protected]
I feel it is happening for every customer. Careful with Aircel.

Sir i charged my sim number [protected]. but i am not able to call please resolve issue

My personal details number calls 6 month

This is to inform you that my mobile with number [protected] is missing. I would kindly request you to block this prepaid sim card of mine to prevent misuse. Please take necessary action immediately. Awating to hear from you.

Dear sir
I am ur 8yrs old customer using ur sim without any complain't. But last 2months some disbalanced my account. So I request u please send the details call summary of last 2 months on my email account [protected]@Gmail. Com or in my mobile no -[protected]

Sir,
Please send me the address and name of this number"[protected]".Kindly do the needful and send the details on my e-email [protected]@gmail.com.com

I am not able to call from my Aircel number [protected] and even my sms services are also not working from yesterday. I talked to the customer care executive on this issue and they said my sim have been blocked. After that I have requested them to activate the sim again. They gave the assurence that all services would be started in 4 hours. But the services are still not started.
Please help to get this resolve asap.

Thanks

After [protected] was migrated to pre paid and activated, I did an online recharge on on Feb 02, 2017 from aircel.com website for Rs.133 by debit to my bank account. While my bank account was debited, I got an sms from aircel, saying zero balance but valid upto 2019. Again on 05 Feb, 2017, I tried a recharg for another number [protected] for Rs. 133 from aircel.com website. My bank account was debited promptly. But the mobile number did not get the recharged amount.
I had emailed about this issue to [protected]@aircel.co.in. They asked for all the details of the recharge, which I emailed them. I got a reply from them saying "your concern regarding the number [protected] & [protected] has been forwarded to our concern team for further clarification and the same will be updated once the feedback is received". This reply was received on 8 Feb 2017. After that I have not received any response from them.
Kindly intervene to set right this pathetic attitude.

Dear sir
I lost my phone today at redfort, i made a call to aircel customer care to block my number but they said server is down, so they cannot block my number therefore i request you to block my number [protected] to prevent its misuse.

Hello, I am unable to send any message from my number, not even to 121.
My aircel number is [protected], It's purchased in bihar and I am now in Bangalore. I know that its not my phones issue, as my family has 2 aircel sim in different brand's phone and bot are having the same problem.

I am using an lenovo yp1m phone and signal bar here are good as call and data are working fine.

My balance is Rs. 10 + .. All the customer care representative ask this balance question as if I don't know that I need balance to send sms.

I have a aircel sim bearing phone no. is [protected]. For one day around 20 msg has coming from company. I cannot block this msg. Everytime this msg disturb me. When msg has coming i got angry. Because of angry all msg also delete. This company is started by DD.
So please do something for me. I got angry for this. If this problem has gone i will very thankful to you all.