Aircel Complaints & Reviews

Address: New Delhi, Delhi, 110006

Website: www.consumercomplaints.in

I received regular message for side the company and according to offer I will excepted and do recharge but according to offer its not working kindly request please look foward

Name- Henry peter

My [protected]@gmail.com

phone number-[protected]

Mar 6, 2017

Complaint marked as Resolved

Verified Support

Feb 02, 2017

Aircel Customer Care's response Hi Allina Rajput,

We are forwarding your issue to the team. Meanwhile, kindly share the following details in order to look into your issue:

Date of recharge:
Mode of recharge:
Screenshot of offer message:

Warm Regards,
Aircel Social Media Team

Verified Support

Feb 03, 2017

Aircel Customer Care's response Hi Allina Rajput,

Our team tried to contact you regarding your concern but the number was switch off at 1:41 PM. Please share alternate number along with convenient time to get in touch with you.

Warm Regards,
Aircel Social Media Team

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Address: 638002

Hi Team,

i have used aircel past 8years. 1year before i have changed from prepaid to postpaid after that the bill amount is hug i accept iam using then only the bill amount came. now i want to change my postpaid to prepaid. i already gave request 6month before. but still no one take action. when i contact aircel office in erode ( where i gave my request ) aircel cell city they not give proper respect and also they are treat me bad way please take action immediately. i[censored] cant change i can move from ur network to other network i hope you give solution for this.

My Number [protected]

My another number [protected]

Regards
a BALAJI

Mar 7, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Jan 25, 2017

Aircel Customer Care's response Dear Customer(orangebalaji),

We are forwarding your issue to the team. Meanwhile, kindly share the following details in order to look into your issue:

Executive Name:
Complete store address:
Date of request:

Warm Regards,
Aircel Social Media Team

Jan 25, 2017

Updated by orangebalaji Executive Name: Mohan
Complete store address:
Aircel City Cell
818-B, Brough Road,
Erode 638001

Date of request: Month of Augest 2016

Verified Support

Jan 25, 2017

Aircel Customer Care's response Dear Customer(orangebalaji),

We are forwarding your concern to the team. Please allow us some time to get back to you.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Verified Support

Feb 04, 2017

Aircel Customer Care's response Dear Customer(orangebalaji),

We would like to inform you that your request will be processed after the billing cycle and kindly clear your Unbilled and submit your valid document.

Warm Regards,
Aircel Social Media Team

View replies

C

c madhusudhana

from Erode, Tamil Nadu

Jan 24, 2017

Hi my complaint is my mobile is missing please block my mobile number [protected] this number block

Reply

Aircel Customer Care's response, Jan 25, 2017

Verified Support

Dear Customer(c madhusudhana),

We are forwarding your concern to the team. Meanwhile, kindly share the below details to assist you better:

Alternate no.:
Last recharge amount (Prepaid)/Last bill payment amount (Postpaid):
Date of Birth:
Complete Address:

Warm Regards,
Aircel Social Media Team

Aircel Customer Care's response, Jan 27, 2017

Verified Support

Dear C madhusudhana,

We tried to reach the you but the number was switched off and there is no alternate number mentioned. without security checks we cant block the connections.

Warm Regards,
Aircel Social Media Team

O

orangebalaji

from Chennai, Tamil Nadu

Jan 25, 2017

Aircel Customer Care's response, Jan 25, 2017
Dear Customer(orangebalaji),

We are forwarding your issue to the team. Meanwhile, kindly share the following details in order to look into your issue:

Executive Name: Mohan
Complete store address:
Aircel City Cell
818-B, Brough Road,
Erode 638001

Date of request: Month of Augest 2016

Warm Regards,
Aircel Social Media Team

Reply

Aircel Customer Care's response, Jan 25, 2017

Verified Support

Dear Customer(orangebalaji),

We are forwarding your concern to the team. Please allow us some time to get back to you.

Kindly feel free to write to us at [email protected] for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

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Address: Mumbai City, Maharashtra, 400051

Website: WWW.AIRCEL.COM

I was rechare on my aircel number [protected] from paytm recharge was successful on time after 24 hours my balance are nil. without any notification to me. and customer care people are disconnecting my call, when i was trying to complaint on 198 or 121. not answering

Mar 6, 2017

Complaint marked as Resolved

Verified Support

Feb 02, 2017

Aircel Customer Care's response Dear Prashant Bagdi,

We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

Date & Time of deduction:
Amount deducted:
Any message received upon deduction (screenshot):

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Verified Support

Feb 03, 2017

Aircel Customer Care's response Dear Prashant Bagdi,

As per the records, there is a balance deduction of Rs 35/- towards value added services activated on 22nd Jan 2017. However, we have already deactivated the services even the amount of Rs 35/- has been credited as talk time balance to your Aircel number [protected] as a goodwill gesture (dated: - 23rd Jan 2017). Further, we would like to update you that there is no additional deduction found on your number from 1st Jan 2017 till date. Moreover, we wish to confirm you that post recharging your number for Rs 50/- on 21st Jan 2017 you have made 10 calls, and the last call duration was 1714 sec (28.56minutes) which charged you Rs 34.28/- as you have latched on to Reliance Network (in Mumbai circle places where we do not have our network in those areas we have tied up with Reliance due to which you are getting “R” signal). Additionally, we request you to recharge your Aircel account with talk time balance and select network manually to Aircel to enjoy uninterrupted services.
It is our privilege to have you as our valued customer and we look forward to a long and fruitful association with you.

Thanks and Regards
Aircel Social Media Team

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Address: 272271

Aircel — Outgoing and Incoming call barred

7 Reviews
Ho Honey Grag
Submit a Complaint
Respected Sir/Ma'am

With due respect I would like to state that I have bought a new sim of aircel 4 months back. I have used it for some time at that time and after that I havenot used it and now, after 4 months, when I recharged my delhi aircel no [protected], they have barred the incoming and outgoing and when I talked to the customer care, I requested them either to refund my money or repair it and they said that they have done it by mistake and will repair it in 2 days. But now 04 days have passed, but nothing has been done till now.
Please do something in this regard.
For further information contact me on [protected]

Feb 25, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Jan 18, 2017

d rahul singh's response Dear sir/madam
I D.Rahul my aircel sim number [protected] was stolen.
so kindly deactivate the sim kindly deactivate the sim to avoid misuse
of my sim

Verified Support

Jan 23, 2017

Aircel Customer Care's response Dear Customer(Aadio),

We have forwarded your concern to the team. Please allow us some time to get back to you.

Warm Regards,
Aircel Social Media Team

Verified Support

Jan 24, 2017

Aircel Customer Care's response Dear d rahul singh,

We are forwarding your concern to the team. Meanwhile, please share your alternate number in case we need to contact you.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Verified Support

Jan 25, 2017

Aircel Customer Care's response Dear Customer (Aadio),

We Would like to inform you that your number has been barred in Zero Monthly Usage, Please recharge with minimum amount of Rs. 100/- and confirm, so that we will get unbarred the number.

Warm Regards,
Aircel Social Media Team

View replies

D

d rahul singh

from Chengalpattu, Tamil Nadu

Jan 23, 2017

Dear sir/madam
I D.Rahul my aircel sim number [protected] was stolen.
so kindly deactivate the sim kindly deactivate the sim to avoid misuse
of my sim

Reply

Aircel Customer Care's response, Jan 24, 2017

Verified Support

Dear d rahul singh,

We are forwarding your concern to the team. Meanwhile, please share your alternate number in case we need to contact you.

Kindly feel free to write to us at [email protected] for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Aircel Customer Care's response, Jan 25, 2017

Verified Support

Dear D Rahul singh,

We have blocked the outgoing services with immediate effect and we request you to visit the nearest Aircel store to replace the SIM along with the required docs with the same mobile number and you will get the existing offers.

Thanking you and assuring you of our best services.

Warm Regards,
Aircel Social Media Team

S

Shivanna DS

from Bengaluru, Karnataka

Jan 23, 2017

Sir this is Shivanna Ds from Tumkur. Im using aircel Sim but there is no aircel signal near mydala grama panchaythi area byrapura Tumkur district Karnataka. please install the aircel tower as soon as possible im requesting you.

Reply

Aircel Customer Care's response, Jan 24, 2017

Verified Support

Dear Customer(Shivanna DS),

We would like to inform you that, the government has focused on safety aspects in the wake of concerns raised by citizens about hazardous radiation.

We regret to inform you that, at present we are not doing any tower installation.

Kindly feel free to write to us at [email protected] for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

J

JP RAJESH JP RAJESH

from Bengaluru, Karnataka

Jan 23, 2017

I have sent 3 sms to port from aircel. but aircel not sending code

Reply

Aircel Customer Care's response, Jan 24, 2017

Verified Support

Dear JP RAJESH JP RAJESH,

Thanks for reaching out to us. Please share your Aircel mobile no. so that our team can get back to you.

Kindly feel free to write to us at [email protected] for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Aircel Customer Care's response, Feb 1, 2017

Verified Support

Dear JP RAJESH JP RAJESH,

We hope your concern has been resolved. In case you are facing any issues, please feel free to contact us at [email protected] for any further assistance.

Thanks and Regards
Aircel Social Media Team

A

amitlahade

from Mumbai, Maharashtra

Jan 23, 2017

Hello
My sim is ask for Puk no so pls provide me Puk code no
My mobile no-[protected]
Last Recharge-96 rs (aircel to aircel)
My Name-Amit Arun Lahade
My Alternate No-[protected]

Pls send me Puk code
Thank you

Reply

Aircel Customer Care's response, Jan 24, 2017

Verified Support

Dear Amitlahade,

Thanks for reaching out to us. Kindly share the following information (as mentioned in the documents submitted for the connection) to confirm your identity:

Name (as in submitted documents):
Date of Birth:
Complete Address:

Kindly feel free to write to us at [email protected] for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

N

Navadeep007

from Kodar, Telangana

Jan 23, 2017

This is Navadeep
Address ponugodu village, garidapally mandal, suryapet district, Telangana (508201) in our area there no tower of aircel so i am interested to give my land for lease

Reply

Aircel Customer Care's response, Jan 24, 2017

Verified Support

Dear Customer(Navadeep007),

We would like to inform you that, the government has focused on safety aspects in the wake of concerns raised by citizens about hazardous radiation.

We regret to inform you that, at present we are not doing any tower installation.

Kindly feel free to write to us at [email protected] for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

R

Râjàñ Kümär

from Mohali, Punjab

Jan 23, 2017

Sir i have the space for installation of tower near me it is free land. so if you install aircel towers then you can contact by calling my cell no. [protected]
Rajan kumar
Village pargwal tehsil pargwal
Distt jammu Jammu and kashmir
Pin code -181207

Reply

Aircel Customer Care's response, Jan 24, 2017

Verified Support

Dear Customer(Râjàñ Kümär ),

We would like to inform you that, the government has focused on safety aspects in the wake of concerns raised by citizens about hazardous radiation.

We regret to inform you that, at present we are not doing any tower installation.

Kindly feel free to write to us at [email protected] for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

V

v.pandeeswaran

from Virudunagar, Tamil Nadu

Jan 24, 2017

Dear sir,

I am v.pandeeswaran, my number is [protected] post paid no deactivated

Reply

Aircel Customer Care's response, Jan 25, 2017

Verified Support

Dear Customer(v.pandeeswaran),

We would like to inform you that your Aircel number (9524081888 ) is suspended due to Bill non-payment reason. So, we request you to clear your outstanding bill to get your number unbarred/reactivated.

Thanks and Regards
Aircel Social Media Team

U

umatt

from Mumbai, Maharashtra

Jan 24, 2017

Recharged with pocket internet pack for my aircel no [protected] but net is not working

Reply

Aircel Customer Care's response, Jan 27, 2017

Verified Support

Dear umatt,

We regret the inconvenience caused. Kindly share the following details so that our team can look into your issue:

Signal Bars:
Alternate No.:
Location (Including nearest landmark where issue is witnessed):
Duration of issue (problem since when):
Issue with a specific website or all website:
Browser being used (Default phone browser or Chrome/Dolphin etc.):
Are you using GPRS on Handset or System:
E/G/H Signal available on the handset – yes or no:

Kindly feel free to write to us at [email protected] for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

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Hello...
Could yu please help me to solve my problem
From November 2016 I'm getting a call and messages from a unknown number.First I tried ignoring the number layer I started receiving my pictures through that number tat guy knowing all the details about me.I'm clueless and I'm scared to complain in police
Please send me the address and name of the person [protected](Aircel)

Feb 24, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Jan 23, 2017

Aircel Customer Care's response Dear Customer(lordak),

We regret that we won't be able to help you in this regard. However, we suggest you ignore such calls in future. Also, please restrain from sharing your no. with untrusted sources. Further, you can register a police complaint against such numbers.

Thanks and Regards
Aircel Social Media Team
Email us at [protected]@aircel.co.in

Verified Support

Jan 24, 2017

Aircel Customer Care's response Dear Customer(ohmspr),

We are forwarding your issue to the team. Meanwhile, kindly share the below details in order to look into your issue:

Alternate No.:
20 Digit Sim Number:

Warm Regards,
Aircel Social Media Team

View replies

O

ohmspr

from Kolkata, West Bengal

Jan 23, 2017

Thus is to inform you that I brought a sim but Sim is not activate, my sim IMSI No. is [protected]
mobile number [protected]. so please activate my sim as soon as possible.

Reply

Aircel Customer Care's response, Jan 24, 2017

Verified Support

Dear Customer(ohmspr),

We are forwarding your issue to the team. Meanwhile, kindly share the below details in order to look into your issue:

Alternate No.:
20 Digit Sim Number:

Kindly feel free to write to us at [email protected] for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Aircel Customer Care's response, Jan 25, 2017

Verified Support

Dear Customer (ohmspr),

As per the system number activated but Televerification still pending.

Please complete the Televerification process Call on 59059.

Warm Regards,
Aircel Social Media Team

U

umatt

from Mumbai, Maharashtra

Jan 24, 2017

Recharged with pocket internet pack for my aircel no [protected] but net is not working

Reply

Aircel Customer Care's response, Jan 25, 2017

Verified Support

Dear umatt,

We regret the inconvenience caused. Kindly share the following details so that our team can look into your issue:

Signal Bars:
Alternate No.:
Location (Including nearest landmark where issue is witnessed):
Duration of issue (problem since when):
Issue with a specific website or all website:
Browser being used (Default phone browser or Chrome/Dolphin etc.):
Are you using GPRS on Handset or System:
E/G/H Signal available on the handset – yes or no:

Kindly feel free to write to us at [email protected] for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Aircel Customer Care's response, Jan 28, 2017

Verified Support

Dear Umatt,

We hope our concern team got in touch with you & shared all the requisite information over the call.

Warm Regards,
Aircel Social Media Team

C

c madhusudhana

from Erode, Tamil Nadu

Jan 24, 2017

Hi my complaint is my mobile is missing please block my mobile number [protected] this number block

Reply

Aircel Customer Care's response, Jan 27, 2017

Verified Support

Dear Customer(c madhusudhana),

We are forwarding your concern to the team. Meanwhile, kindly share the below details to assist you better:

Alternate no.:
Last recharge amount (Prepaid)/Last bill payment amount (Postpaid):
Date of Birth:
Complete Address:

Warm Regards,
Aircel Social Media Team

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Address: Chennai, Tamil Nadu, 600018

I have sent a mail regarding my name change on 12/08/2016. Finally i got a mail on 29/12/2016. That they have mentioned my name can be done on 22/12/2016. Again i have received bill with the same error. Then what They
have done for this issue. 5 months they are doing the process of name change. I can't able to understand. What is the use of sending mails to them. Hereafter i wont suggest Aircel to anyone. Today also i have received a mail, error rectified on 19th Jan 2017.

Mar 1, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Jan 21, 2017

Aircel Customer Care's response Dear Nagarethinam,

We are forwarding your concern to the team. Please allow us some time to get back to you.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Verified Support

Jan 28, 2017

Aircel Customer Care's response Dear Nagarethinam,

We would like to inform you that as per your request Bill Cycle is 15 of every month, but name updated on Jan 17, 2017, Hence the same will reflect in upcoming bill.

Warm Regards,
Aircel Social Media Team

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P

Purusottam Khandelwal

from Gurgaon, Haryana

Jan 23, 2017

My mobile number;- receveing un necessary call from, following numbers ;[protected],[protected],[protected],[protected],[protected] from these numbers receive call so many time in a day very very harashment to me . stop call immedietely.

Reply

Aircel Customer Care's response, Jan 24, 2017

Verified Support

Dear Customer(Purusottam Khandelwal)

We apologize the inconvenience caused. Please follow the below instructions to start DND on your Number.

1.By SMS (Toll Free)
Partially Blocked Registration: Type <START> <preference number> and send to 1909
2.Fully Blocked Registration: Type <START> 0 and send to 1909
3.By Call (Toll Free)
You may dial 1909 from your AIRCEL mobile to register.

Kindly feel free to write to us at [email protected] for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

S

Satya Dhoot

from Sikar, Rajasthan

Jan 23, 2017

Order Id; FCVW[protected]

I did a recharge from my Dad's email id i.e [protected]@gmail.com but there was an error in number. Recharge was made to [protected] instead of [protected]. Can this transaction be reversed? Sincere request, Satya

Recharge was made from Freecharge

Reply

Aircel Customer Care's response, Jan 24, 2017

Verified Support

Hi Satya Dhoot,

We are forwarding your concern to the team. Meanwhile, kindly share the below details in order to look into your request:

Date of recharge:
Denomination of recharge:

Warm Regards,
Aircel Social Media Team

Aircel Customer Care's response, Jan 27, 2017

Verified Support

Dear Satya Dhoot,

We would like to inform you that as per our concern team recharges made with your due consent are not subject of reversal.

Warm Regards,
Aircel Social Media Team

A

Animesh Haldar

from Kolkata, West Bengal

Jan 23, 2017

I am calling customer care from last 7 days and all the time i am listening that "we are facinating heavy traffic problem. Please call later". This is a very big problem.

Reply

Aircel Customer Care's response, Jan 24, 2017

Verified Support

Dear Animesh Haldar,

Please share your exact concern regarding Aircel services along with your Aircel number to assist you in the best possible manner.

Kindly feel free to write to us at [email protected] for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Aircel Customer Care's response, Feb 1, 2017

Verified Support

Dear Animesh Haldar,

We hope your concern has been resolved. In case you are facing any issues, please feel free to contact us at [email protected] for any further assistance.

Thanks and Regards
Aircel Social Media Team

M

Monika Thamban

Jan 23, 2017

Dear sir/madam
I am C.Gunapadian i have lost my cellphone and sim card(aircel) no is [protected].Please block my sim card.

Regards
Gunapandian

Reply

Aircel Customer Care's response, Jan 24, 2017

Verified Support

Dear Monika Thamban,

We are forwarding your concern to the team. Meanwhile, please share the following details for your account security :

Last recharge amount :
Date of birth :
Registered name :

Kindly feel free to write to us at [email protected] for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Aircel Customer Care's response, Jan 28, 2017

Verified Support

Dear Monika Thamban,

As per your request OG and IC has been barred for the number. Request you to walking to the nearest Aircel store to get the duplicate SIM.

Warm Regards,
Aircel Social Media Team

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Address: Mandi, Himachal Pradesh

I m Nabham and i want to check my girl friend call details .Plssss send me call details of [protected] .to resolve my this problems

Mar 2, 2017

Complaint marked as Resolved

Verified Support

Jan 30, 2017

Aircel Customer Care's response Dear Nabham Thakur,

We regret to inform you that we'll not be able to help you in this regard as we are not allowed to share any kind of customer related details due to high-security reasons.

Thanks and Regards
Aircel Social Media Team

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Dear sir ...I want my 2015's call history

Mar 2, 2017

Complaint marked as Resolved

Jan 20, 2017

Updated by Pärmîth Balasubramani I want my old call history 2015' s

Verified Support

Jan 30, 2017

Aircel Customer Care's response Hi Pärmîth Balasubramani,

Thanks for reaching out to us. We request you to visit your nearest Aircel store along with the following documents for further assistance in this regard:

1. POA (Proof of address)
2. POI (Proof of Identity)

Warm Regards,
Aircel Social Media Team

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Address: 600118

Website: Aircel

I have payed the bills without using the Sim, I already insisted to cancel my sim, but further sending bill is not fair, very bad aircel service, deactivate my sim

Mar 2, 2017

Complaint marked as Resolved

Verified Support

Jan 30, 2017

Aircel Customer Care's response Dear Customer(Dinesh Avd),

Thanks for sharing your concern with us. Please share your Aircel number so that we can assist you accordingly.

Warm Regards,
Aircel Social Media Team

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Address: Palakkad, Kerala

I am not satisfying your 121 care executives about the complaint no 1-[protected] on 14th January 2017 about the special recharge Rs.151
to [protected] on the same day.
I need a positive reason and get a best replay about the problem

Thank You

Mar 13, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Jan 30, 2017

Aircel Customer Care's response Dear Vipin rajendran,

We are forwarding your concern to the team. Please allow us some time to get back to you.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Verified Support

Feb 10, 2017

Aircel Customer Care's response Dear Vipin rajendran,

We would like to inform you that The benefit has been posted.

Warm Regards,
Aircel Social Media Team

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Address: 700114

This is to inform you that since last few days I was not getting any calls on my Aircel number ([protected]). Today I noticed this and to check I called my own number ([protected]) from my father's phone and heard that "the incoming call facility to this number is not available". This is really surprising and disgusting too. Can you please tell me what is the exact reason/s for this?

Without making any delays, I called the customer care and the customer care executive who received my call was not ready to share any information. On my repeated requests he suggested me to inquire at the Aircel Store.

I want this problem to be solved as early as possible, otherwise I would not have any other options but to surrender this number or to port to another service provider.

Regards
Soumyarup Roy
Aircel Number - [protected]

Feb 25, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Jan 20, 2017

Aircel Customer Care's response Dear Customer(Soumyaro),

We are forwarding your issue to the team. Meanwhile, kindly share the following details in order to look into your issue:

Signal Bars:
Alternate No.:
Specific location/everywhere (address required for specific location):
Duration since facing issue:

Warm Regards,
Aircel Social Media Team

Verified Support

Jan 25, 2017

Aircel Customer Care's response Dear Customer (Soumyaro),

We would like to inform you that Ooutgoing and Incoming barring issue has been resolved now.

Warm Regards,
Aircel Social Media Team

View replies

R

Rohan Siddique

from Kolkata, West Bengal

Jan 23, 2017

My name is rafi ahamed siddiki
adress-kalipara ward no.5 po+ps-mekhliganj dist.-coochbehar
Pincode-735304

I have lost my aircel sim card 7 days ago please block the sim card

No.[protected]

Reply

Aircel Customer Care's response, Jan 24, 2017

Verified Support

Dear Rohan Siddique,

We are forwarding your concern to the team. Meanwhile, please share the following details for your account security :

Last recharge amount :
Date of birth :
Registered name :

Kindly feel free to write to us at [email protected] for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Aircel Customer Care's response, Jan 28, 2017

Verified Support

Dear Rohan Siddique,

As per our record name not match. HLR status : Incoming call was block.

Warm Regards,
Aircel Social Media Team

M

mohdnizam

from Nagar Karnul, Telangana

Jan 23, 2017

Sir i want call history before 2 mont to my email. [protected]@email.com my mobile number.[protected]

Reply

Aircel Customer Care's response, Jan 24, 2017

Verified Support

Dear Customer(Mohdnizam),

Thanks for reaching out to us. We request you to visit your nearest Aircel store along with the following documents for further assistance in this regard:

1. POA (Proof of address)
2. POI (Proof of Identity)

Warm Regards,
Aircel Social Media Team

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Address: 110032

Jab ap logo ko koi help nhi karni hai to apna num 198 hata lijiye kyuki aap logo ne help krne k liye num activate kiya h lekin mujhe last 1 month se koi help nhi mil paa rhi h. jb bhi call karti hu toh bas yhi kha jata hai k after 4 hr you can call us, what is nonsense.

Mar 2, 2017

Complaint marked as Resolved

Verified Support

Jan 30, 2017

Aircel Customer Care's response Hi Ranjana Raj,

We regret the inconvenience you've had with us. Kindly let us know the problem that you're facing with Aircel services along with your Aircel mobile no. to assist you accordingly.

Warm Regards,
Aircel Social Media Team

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Address: 327022

मेने 3 जनवरी को Rs 108 (full TT) का रिचार्ज करवाया षाम 7:15 PM. मुझे बेलेंस नही मिला. इसके लिए अभी तक ४ शिकायत दर्ज कर चुके है Aircel वाले लेकिन कोई सोल्यूशन नही हुआ है, , , , क्या करू मैं ...Reply Fast can't wait ...otherwise i taken action for Aircel in submit FIR ...

Mar 2, 2017

Complaint marked as Resolved

Verified Support

Jan 30, 2017

Aircel Customer Care's response Dear Pramod A Chauhan,

Please share your 10 digits correct Aircel number as the number shared by you ([protected]) is not a valid Aircel number.

Thanks and Regards,
Aircel Social Media Team

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Address: Gautam Buddh Nagar, Uttar Pradesh, 203207

Today I insert my sim to my phone and its not working . SIM is not showing any network . My aircel number is [protected] and contact me on [protected]
and emaail [protected]@gmail.com

Mar 2, 2017

Complaint marked as Resolved

Verified Support

Jan 30, 2017

Aircel Customer Care's response Dear Ashwin Singhal,

We would like to inform you that the services of this number has been disconnected from Aircel services. We request you to please visit your nearest Aircel store for any further assistance in this regard.

Thanks and Regards,
Aircel social Media Team

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À

Àmbïtïøùs Ànurãg

from Rusera, Bihar

Feb 20, 2018

My no. is [protected]
From yesterday about 2:00 p.m. my sim card is not showing any network...why????

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R

Rajat Kumar Pattanaik

from Talcher, Odisha

Mar 1, 2018

Hey my Aircel Sim showing no network...how can I port my sim without any network ? Help me my no. Is [protected] (permanent no. )

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Address: Chennai, Tamil Nadu

I recharge my data pack for INR 87 before 2 days at still i am not get my data or money also. when i call to customer care they don't give proper answer to me

Mar 20, 2017

Complaint marked as Resolved

Verified Support

Jan 30, 2017

Aircel Customer Care's response Hi Priya,

We are forwarding your issue to the team. Meanwhile, kindly share the following details in order to look into your issue:

Mode of recharge:
Transaction Id:

Warm Regards,
Aircel Social Media Team

Verified Support

Feb 04, 2017

Aircel Customer Care's response Dear Priyababy,

We request you to share your transaction id and bill desk id to proceed further.

Warm Regards,
Aircel Social Media Team

Verified Support

Feb 16, 2017

Aircel Customer Care's response Dear Priyababy,

We would like to inform you that our team tried to get in touch with you but unable to reach. Please share alternate number and convenient time along with transaction id and bill desk id to proceed further.

Warm Regards,
Aircel Social Media Team

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Address: 400083

Website: Na

Sir it not any complaint just want too known this no [protected] is active the what is it address that all it old friend no pls help if you can

Mar 3, 2017

Complaint marked as Resolved

Verified Support

Jan 31, 2017

Aircel Customer Care's response Dear Sunn8,

We regret to inform you that we'll not be able to help you in this regard as we are not allowed to share any kind of customer related details due to high-security reasons.

Thanks and Regards,
Aircel Social Media Team

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Address: Bangalore, Karnataka

On 18 january after recharging my number with 291 rs, still i am being charged for data service from my main balance.

Mar 6, 2017

Complaint marked as Resolved

Verified Support

Jan 30, 2017

Aircel Customer Care's response Dear Customer(Shama92),

We are forwarding your issue to the team. Meanwhile, kindly share the following details in order to look into your issue:

Mode of recharge:
Transaction Id:

Warm Regards,
Aircel Social Media Team

Verified Support

Jan 31, 2017

Aircel Customer Care's response Dear Customer(Shama92),

We would like to inform you that the PI 291 plan has been deactivated and Rs.291/- credited to main account. Let us know for any further assistance.

Warm Regards,
Aircel Social Media Team

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Address: 192122

Sir I am a aircel prepaid costumer.
I received a sms regarding recharge that recharge with rs. 249 and get unlimited local and std to any network.
I recharged my aircel no [protected] but get nothing. I called to costumer care but they didn't attend me
Sir please look into the matter

Mar 9, 2017

Complaint marked as Resolved

Jan 20, 2017

Updated by Yo Yo Hari Singh No. : [protected]
Operator : Aircel
State : J&K

Verified Support

Jan 30, 2017

Aircel Customer Care's response Dear Yo Yo Hari Singh,

We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

Date of offer message received (screenshot, if available):
Recharge Date:
Mode of recharge:
Transaction ID:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Verified Support

Jan 31, 2017

Aircel Customer Care's response Dear Yo Yo Hari Singh,

We request you to please share the screenshot of the message.

Warm Regards,
Aircel Social Media Team

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Address: Nellore, Andhra Pradesh, 524002

Website: aircel.com

Sir,
I am Manikanta and I am working as teacher in Nellore, Andhra Pradesh.I want to know my Aircel Number [protected] call details list from July 2016 to November 2016 to solve family problems .If you send this details to my email id manikanta.[protected]@gmail.com before 23-01-17 my Family will thankful to you life long.So, my humble request is send these details as soon as possible.

Feb 21, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Jan 20, 2017

Aircel Customer Care's response Dear Customer(Mani Sachin),

Thanks for reaching out to us. We request you to visit your nearest Aircel store along with the following documents for further assistance in this regard:

1. POA (Proof of address)
2. POI (Proof of Identity)

Warm Regards,
Aircel Social Media Team

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M

Mani Sachin

from Hyderabad, Telangana

Jan 20, 2017

Sir
Can I get the details through email id.I will send my address proof scanned copy to you.

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Aircel Customer Care's response, Jan 21, 2017

Verified Support

Dear Customer(Mani Sachin ),

We would request you to visit your nearest Aircel store with the following documents to get the details for the same.

POI (Proof of identity)
POA (Proof of address)

Kindly feel free to write to us at [email protected] for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

R

Rohan Siddique

from Kolkata, West Bengal

Jan 23, 2017

My name is rafi ahamed siddiki
adress-kalipara ward no.5 po+ps-mekhliganj dist.-coochbehar
Pincode-735304

I have lost my aircel sim card 7 days ago please block the sim card

No.[protected]

Reply

Aircel Customer Care's response, Jan 24, 2017

Verified Support

Dear Rohan Siddique,

We are forwarding your concern to the team. Meanwhile, please share the following details for your account security :

Last recharge amount :
Date of birth :
Registered name :

Kindly feel free to write to us at [email protected] for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

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Address: Chittoor, Andhra Pradesh, 517501

Dear Sir Iam Lakshaman Naik Iam Take TodayTwo Aircel Sim But Not Active My Sims Please Activate My Numbers:[protected], [protected]

Mar 2, 2017

Complaint marked as Resolved

Verified Support

Jan 30, 2017

Aircel Customer Care's response Dear Sreenivas naik,

We would like to inform you that both the numbers [protected], [protected] are active from our end. We suggest you to please dial 59059 for tele-verification and recharge with FRC (first recharge) to avail Aircel services.

Thanks and Regards,
Aircel Social Media Team

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