Aircel Complaints & Reviews

I have activated Rs 9 data pack on aircel no [protected] but i tried various ussd code to deactivate the service but it shows there is no activate services at my no but every night in between 12 n 1 am rs 9 dedected frommy main balance i also calledcustomer care service but they told there is no activated service

My aircel sim was blocked today by mistake. i need my correct PUK code. I want to unlock the sim. my no [protected] plz sent to my email my email is [protected]@gmail.com . its very urgent

I received promotional call of callertune on 15th jan 2017. I had just ended the call but still caller tune got activated by itself and Rs.35 got deducted from my balance. On the same day i had called customer care and complained for the same. It was told that service will get deactivated and refund will be done within 2 days.
As of today 19th jan 2017, i still have to receive refund. I called customer care again today and asked for the status and they told no complained had been logged for refund on 15th jan and no refund is possible now. Its strange as from their side they were lazy enough not to log the complain and now telling no refund is possible. They told as per their policy, complaints has to be logged within 24hrs of service activation.

First and foremost its very annoying that i receive lots of promotional call on a single day(now i have activated DND). and then they do such things with their customers.

I just want my Rs.35 refunded.

Ashish

I had recharged 249/- on my no. ( [protected] ) As it showed that unlimited calling to local n STD but till now it didn't got activated and when I call to customer care there are saying that recently plan got changed and not responding properly and also saying that I had availed some or other plan.

It's been over 8 years since I am using aircel services. I encountered a problem a couple of days back, where the balance had been deducted without any reason. I topped up my mother's mobile no [protected] on 3rd Jan. for rs.110. On 5th I noticed that the remaining balance is left only 48. Didn't get any concrete answer from customer care. They asked me to call back many times because of the failure of some application. It was very frustrating to hear the same answer again and again. On 10th my mother could make a call and I realised that rest of the balance is also deducted. Customer care gave the justification on 11th by saying that amount had been deducted in making international calls. I checked the call log and couldn't find any # as such. As per customer care one call was made on 3rd and second was on 8th. Some 63 and 47 rs. were deducted on different days. It's the first time I faced this problem with aircel. It's not the matter of 110 rs. but I am afraid if I should carry on with air el services or not.
Thanks.
I thought an action will be taken after my complaint but unfortunately nobody paid attention. Again rs. 80 were deducted today on 18th. I don't know how to react and whom to approach for resolution.

I am receiving different different bill amount. This is so crazy and I paid them 387 for last month where I was on roaming. Now, I am in the state and receiving the amount 500 something change. Please deactivate ASAP. MY NUMBER IS [protected]. THIS NETWORK IS MADE to SUCK INNOCENT PEOPLE.

I m the user of aircel 249 pack...sir when I started to call so I get free calling but at night between 11:30pm to 12:30 pm my balance are detected continuously aprox from last 5To7days but this problem is started even in afternoon between 1 to 4 pm when I complained this incident to the customer care so he didn't not refunded my balance...so I lost 60to 90 rs ...now I going to consumers court to take action against aircel...

Dear Sir,
My mobile no [protected] connection is Uninor now it has port in to Aircel.

I have charged of Rs.10 get validity is same day
I also talk to your customer care centre and get reply that my connection no [protected] is still suspended.

Kindly check & resolve as early as possible and confirm.
This no port [protected] THIS
Address: UGFB-215, Sahara Plaza, Patrakar Puram, Near Ford Hospital, Gomti Nagar, Lucknow, Uttar Pradesh 226010

Dilip Singh
[protected]
[protected]

My outgoing call has been barred. I had paid my previous bills and I have time for my due. Without prior intimation or proper reason they barred my call. Customer care is not ready to listen or respond for my queries. Whom do I have to complaint. If customer care is not ready to answer why they have customer care. worst service. Let me know whom should I contact to resolve.

Sir am from coiembatur and last 4 months am using the aircel no [protected] i lost this number . and i lost impotant contact and all call details of last month dec 2016 . the sim is regester on my husband name mr k anand .
and from last 4 months i was using the sim card sir .
ples can you give me last month dec 2016 sms details . ccoz i received the impotant sms . and contact number . but i lost that sim card . ples sir do needfull nad send me the sms details on mail id i mentioened

sir can mail me the details on my [protected]@yahoo.co.in

regards

sunita warik

Today I took 2 Aircel sims which comes with the offer buy one get one free with some extra benefits like 200 Rs talk time, 2gb free 3gb data etc., on a roadside.I stay in Bangalore. I gave him all the required documents and was informed that sim will be activated by today 5 pm. But still it's not activated. Seller of sim is not picking my call and he may not be available in that place tomorrow. My question is: Is there any other ways to activate Aircel sim? Can any other seller would be able to activate my sim?

I had send porting Request to aircel on 11 Jan 2017 .
As no code revived after 1 hour called customer excutive.
I was assured that the code will be given after 2 hour.
On 13th Jan I had written to customer care
Acknowledgement no:- (ERN[protected]Q610))
Till Today no code received.
repeated calling to has no response.

Please reactivate my number.
I am currently in USA and my aircel sim was deactivated.
It is prepaid and please reactivate the same.
My number is [protected]
My current US number is +1 [protected].
Activate my Aircel number as soon as possible +91 [protected].
If you need any details call me to my US number.
Since i am currently living there, i am registering online complaint

My number is [protected] oridecpi9n is getting renewed everyday.. Deducting my money, tried everything to stop this but unable to due to poor service.. Help me anyone 👌

I tried so hard to talk with aircel customer, worst customer care with worst call quality. my internet never got connected. when we call they directly disconnect the phone. and they dont even have knowledge about the service they are providing. I mailed them and got a call from senior stating that you its problem with your handset. I already told them i tried sending sms using different mobile still facing the same issue. I think I have to take some serious action againt them.

What do you guys think about youself . U must have thought that i dont know to use mobile but let me clear about myself i m an electrical engg. You guys have done a very bad thing to me u r service provider n also customer care . But u have done completely opposite u guys have blocked my no. From ur office i had complaint about a 3g data pack which i have entered in 12/1/17 at 11 :21 am . Though i have not get that recharge of data . And i have complaint for this . U are customer care ..my foot ..u guys are #### i m going to change this sim and gonna tell to everybody about work which u have done to me . And i will share on youtube about bad work for your customer . You guys have blocked me . How can you do this . Really shamefull n untolerable.

I have been calling since last one month to customer care of Aircel where in i never found any one who can take a stand and talk to me as to why the Aircel Mobile number is not getting port to any other operator. I have submitted the request to port the current number [protected] to Airtel which is not yet done in one month. I want to escalate this to the highest level in Aircel and wants resolution at the earliest

For the past 10 days, 2 rupees per day is getting deducted from my balance under NDAIRPI2. I didn't activate it and checked under 155223 and found I'm not subscribed to any pack. Not able to deactivate by sending STOP to 155223. Not able to get in touch with any customer care executive. This is pathetic service and cheating by AIRCEL. just stop this. Phone number [protected].

I have recharged yesterday in my aircel no [protected]. I have cheked the best offer. That shows a plan of Rs149 with free local and national calls. I also get a msg with the same plan. But when I recharged its provide only local aircel to aircel calls. I called customer care they says ur recharge is not successful. But I got the successful msg. After that customer care no is busy since 2days. Plz give me solution what can I do now. .

I have an aircel sim from 2009 with aircel number [protected]. Since I lost my sim, I went to request for a duplicate sim in September 2016 and came to know that the address and owner details of the sim are someone elses though the sim was being used by me. When I asked the aircel store guy, he told that I need to take a postpaid sim for getting the name and address registered for me and I can get it converted to prepaid after months. I agreed for that and took the sim. I was paying the rental though I wasn't using it much.
Sometime in November, the sim was barred from outgoing calls though I had paid the bills prior to that month. Since there is no number for postpaid customer care (from other mobile networks) I called on [protected] (prepaid customer care number) and asked them to connect to postpaid customer care, but that never happened and the call used to be diverted to prepaid customer care.
Hence, I visited the aircel store in my native (Hubli, Karnataka) and the guy after verifying the sim told that, the sim needs to be replaced as it seems to be damaged. But, there were no postpaid sims in that store!!!.
So, after going thru almost a month without any resolution, I wrote an email to customer care id (care.[protected]@aircel.co.in) on 19th December explaining the issue and seeking their guidance.
I got to know that the sim being deactivated because there is pending amount for the month of November 2016. Actually the due date will be 3rd of every month and the amount pending was from 3rd December, but the issue happened sometime in 3rd week of November itself and the previous bill at that time was fully paid.
Now after almost 2 months, the issue still exists.
I have agreed to pay the bill for the November month and asked for the waiver for December month bill since the issue is existing from November month itself. But, the aircel seems to be only interested in getting the money evnthough the service was not provided.
I request an response from aircel higher authority with regards to this as the customer care executives are very rude and doesn't understand the issue and doesn't read the details provided thru email or explained via call.

I am reiterating again that I am ready to pay the bill for November month though the sim was active for 3 weeks only and request to provide the waiver for December month for which the sim is not active and also the issue still exists.

My alternate number is: [protected]

Thanks.