Aircel Complaints & Reviews

Address: Bangalore, Karnataka, 560064

Fun TV has been activated automatically on my below aircel number [protected] I would like to unsubscribe from the same please unsubscribe this above no from that service Thank you.

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Aircel Customer Care

from Mumbai, Maharashtra

Jan 5, 2016

Verified Support

Dear Benedict Tony,

Thanks for sharing your concern with us. To deactivate any VAS service, you can just type STOP and send it to 155223 OR you can call on our toll free number 155223.

Warm Regards,
Aircel Social Care Team

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Address: Bangalore, Karnataka, 560029

Website: www.aircel.com

Hi All, The other day I did online recharge of Rs - 66 to my number [protected]. I called customer representative to know about the offer in detail, later she explained me regarding this offer (1 lac sec free to aircel to aircel users). Also she told the main balance will still show as Zero. Am unable to call any aircel users even after the amount has been deducted for the bank. Please prioritize this issue asap I have been try calling out to customer care past from 2 days.My bad for reaching out you guys through online complaint registration becoz of heavy traffic am unable to get in touch with any of customer representatives Please do needful & do let me know the root caused for this. Regards, Khaiser

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Aircel Customer Care

from Mumbai, Maharashtra

Jan 4, 2016

Verified Support

Hi Khaiser Banu,

Please share the below details so that we can assist you better regarding your concern:

Date of recharge:
Mode of recharge:
Recharge denomination / Amount:
For Etop up - store location:
Transaction ID (if received):

Warm Regards,
Aircel Social Care Team

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Aircel Customer Care

from Mumbai, Maharashtra

Jan 11, 2016

Verified Support

Hi Khaiser Banu,

As discussed, we would like to inform you that we have verified your account details and found that as per the recharge of Rs.66/- you have received the recharge benefit of 1 Lakh Onnet seconds on 31/12/2015.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in

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Address: Bangalore, Karnataka, 560049

Website: aircelsocialmedia

Dear sir/madam My name is Ranjit Sutradhar and my aircel no:[protected]. On 30/12/2015 I got a msg like that subscriber you have been charged Rs 99 for 30 days subscription of pocket store. I just want to know with out select any thing how it is possible. How they deduct the amount without inform me. It is just horrible. Pls do the needful ASAP

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Aircel Customer Care

from Mumbai, Maharashtra

Jan 4, 2016

Verified Support

Dear Ranjit,

We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

Date & Time of deduction:

Any message received upon deduction:

Warm Regards,
Aircel Social Care Team

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Aircel Customer Care

from Mumbai, Maharashtra

Jan 11, 2016

Verified Support

Hi Ranjit,

We would like to inform you that we have checked and found balance depleted for store99 Service and charged Rs.99/-. Service activated through WAP on[protected] waiver posted for Rs. 99/- as one time good will gesture. And service deactivated.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in

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Address: Ranchi, Jharkhand, 834008

Website: www.aircel.co.in

Hi Sir, I kindly request you that please provide me a better solution from Aircel companies. Issue is, my Rupies is Automatic debited from my number on 01/01/2016 amount is 75 . I also call the customer support but i have not got any proper solution till now.

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Aircel Customer Care

from Mumbai, Maharashtra

Jan 5, 2016

Verified Support

Dear [protected]@gmail.com,

We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

Aircel No.:
Date & Time of deduction:
Amount Deducted:
Any message received upon deduction:

Warm Regards,
Aircel Social Care Team

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Aircel Customer Care

from Mumbai, Maharashtra

Jan 13, 2016

Verified Support

Hi [protected]@gmail.com,

We hope your issue has been resolved. Let us know if there is anything else we can help you with. Have a nice day.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in

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Address: ZIP code

Website: What is the website you're complaining about?

Hi sir My name is Nagendra Singh. My aircel no. is [protected]. Today I recharged my aircel number with rupees 697 and i got 6 gb data with 7.91mb/s. But Its give only 50-60kb/sec. I am trying to call customer care but there is no respond about my call. Kindly do something extra and energetic on this matter.

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N

Nagendra Singh Jadaun

Jan 3, 2016

Aircel customer care executive call me and says that i have to insert my sim card again then we will get proper internet speed. Thank you for telling me new thing i didnt know that. Now i am getting 20 kb/s speed. Aircel is suckled and fraud company. I had waste my 697 rupees. I know they will never solve their problems. Thanks aircel for giving me such type experience. I will promise to you on 10 feb i am going to port my number. Thanks for every cheat and fraud

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Aircel Customer Care

from Mumbai, Maharashtra

Jan 4, 2016

Verified Support

Dear Nagendra singh,

We regret the inconvenience caused, Kindly share the following details so that our team can look into your issue:

Alternate No:
Location (Including nearest landmark where issue is witnessed)
Duration of issue (problem since when):
Issue with a specific website or all website:
Browser being used (Default phone browser or Chrome/Dolphin etc.):

Warm Regards,
Aircel Social Care Team

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Address: Khordha, Odisha, 751020

Website: www.aircel.co.in

Dear Sir/Madam, I own an aircel prepaid number of Orissa Circle, No.: [protected]. Yesterday I went to Aircel office of Bhubaneswar(Saheed Nagar) to get the call details of my number of last 4 months. But they denied saying u have to get police permission or file a F.I.R. for getting the same. How can I file an F.I.R., where as I didn't lose my sim???. I just want to get my own call details. I am ready to produce the documents as the ownership of the sim as need. Please have a look at it. When an owner of the sim is asking for the call details personally, what is the problem for giving the call details??? My alternate number for contact: [protected] Mail id: [protected]@live.com Thank You, Akash Choudhury, Member of IET,

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Aircel Customer Care

from Mumbai, Maharashtra

Jan 5, 2016

Verified Support

Hi Akash Choudhury,

Thank you for reaching us at Social Care.

We have forwarded your request to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

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I recharge rs50 on dated 30.12.15 but rs45 automatically deducted from my balance. I had complaint customer care on dated 31.12.15.he replied us balance credited within 24 hrs but it proved cheat and fraud.kindly consider about my complaint.

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Aircel Customer Care

from Mumbai, Maharashtra

Jan 4, 2016

Verified Support

Dear S.k pati,

We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

Aircel No.:
Date & Time of deduction:
Any message received upon deduction:

Warm Regards,
Aircel Social Care Team

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Aircel Customer Care

from Mumbai, Maharashtra

Jan 11, 2016

Verified Support

Hi S.k pati,

We hope your issue has been resolved. Let us know if there is anything else we can help you with. Have a nice day.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in

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Address: Sonitpur, Assam, 784110

I M Jalal Sheikh, Plz. deactivete UNWANTED SUBSCRIBE ASMA2A5 from my mobile no. [protected], i also want the unwanted looted money to be refunded to my mobile no.[protected]

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Aircel Customer Care

from Mumbai, Maharashtra

Jan 5, 2016

Verified Support

Hi Jalal Sheikh,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

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Address: 400709

Website: www.aircel.com

Sir, i got a message from aircel no on 31st dec morning 7.46am saying that "Thanks for subscribing unlimited videos 75"and than my rs 75 was deducted from my balance. I called customer care where i was told that due to blackout day it is not possible to take the complaint and i should call on 2nd of jan 2016, today when i called n spoke to the customer service person she said i may not be refunded as complaint is to be done within 24 hours...why the hail are they deduction balance on blackout day and without concern ...and also i have one more complaint that during tthe call my phone is kept on hold and ph call rate add get started. ..pls gv my balance rs 75 as soon as possible. ..

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Aircel Customer Care

from Mumbai, Maharashtra

Jan 5, 2016

Verified Support

Dear vandana chattaraj,

We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

Aircel No.:
Date & Time of deduction:
Amount Deducted:
Any message received upon deduction:

Warm Regards,
Aircel Social Care Team

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Aircel Customer Care

from Mumbai, Maharashtra

Jan 13, 2016

Verified Support

Hi vandana chattaraj,

We hope your issue has been resolved. Let us know if there is anything else we can help you with. Have a nice day.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in

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Address: Varanasi, Uttar Pradesh

I am amrit adhikari of varanasi i dont knows how aircel UPEDECPI9 servis was started i fed up with it by decucting of 9 rs daily i cant deactivate it

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Aircel Customer Care

from Mumbai, Maharashtra

Jan 11, 2016

Verified Support

Hi genzi,

We are sorry for the experience you had. Please share your concern with your Aircel mobile number at [protected]@aircel.co.in to help you.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

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Aircel Customer Care

from Mumbai, Maharashtra

Jan 18, 2016

Verified Support

Hi genzi,

We hope your issue has been resolved. Let us know if there is anything else we can help you with. Have a nice day.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in

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Address: 422101

Website: www.myhundiebooks.com

I am subscribe plan of 98 rs per month on [protected] when take recharge and do activation on[protected] it show subscribred but no data available net conmection is on costomer care no received my call up to[protected] and today at 1-1-2016 i asked ur service which kind of service ur team provided ????? take cerious about ur users

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Aircel Customer Care

from Mumbai, Maharashtra

Jan 2, 2016

Verified Support

Hi shaikhj50,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

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Aircel Customer Care

from Mumbai, Maharashtra

Jan 11, 2016

Verified Support

Hi shaikhj50,

As checked Rs.98/- is available in your account.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in

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Address: Hyderabad, Andhra Pradesh, 500001

Website: aircel.com

Dear sir, I have purchased aircel sim number [protected] its been over 6 months despite visited begumpet office given written complaints still not activated, and i don't have any aircel connection on my name but they said i own 5 aircel number and still no solutions please solve my problem. Feroz khan [protected]

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F

feroz763

from Bengaluru, Karnataka

Jan 1, 2016

mobile no mistake it is actually : [protected]

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feroz763

from Bengaluru, Karnataka

Jan 1, 2016

That number is given to someone else and it is working and i have that sim with me.

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Aircel Customer Care

from Mumbai, Maharashtra

Jan 5, 2016

Verified Support

Hi feroz763,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

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Address: East Singhbhum, Jharkhand, 831005

Complaint Ref no. 1-[protected] ([protected]) Rs50 deducted on 25/12/15. At first I was told that the money would be returned. Next time I was told that there has been no deduction. And again, that I never called them. They didn't even shy away from laughing amongst themselves or being rude. Requesting for a refund. Regards, Aarshi

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Aircel Customer Care

from Mumbai, Maharashtra

Jan 11, 2016

Verified Support

Hi disapointedAARSHI,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

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Address: Dhanbad, Jharkhand, 826001

In 31st December 2015 aircel company deducted of Rs.15 without any information, i also registered complain against aircel company but they didn't refund the amount till now, request to the aircel company please refund the amount immediately.. Mobile no:-[protected] Company:-Aircel

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Aircel Customer Care

from Mumbai, Maharashtra

Jan 2, 2016

Verified Support

Dear Tapas kumar paul,

We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

Any message received upon deduction:

Warm Regards,
Aircel Social Care Team

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Aircel Customer Care

from Mumbai, Maharashtra

Jan 11, 2016

Verified Support

Hi Tapas kumar paul,

As checked you have been charged for WAP services.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in

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Address: Kolkata, West Bengal, 711103

Website: www.aircel.com

Hi, My number is [protected]. I made two recharges of 110 and 60 on 1st Jan 2016 and both the cases payment was successful but recharge was not done.I have attached relevant screenshots in support of this problem.I reached out aircel customer care and they are refusing about this transaction.Please take action on this. Please check attachments for failed transaction. Regards, Biswanath

+3 photos

Aircel customer support has been notified about the posted complaint.

Jan 01, 2016

Updated by biswanath.chatterjee1 After this complaint I got fraud calls from [protected] and [protected] and they are trying to fetch my bank and ATM details for this recharge. This is never required ideally Aircel can revert the payment and it will be credited in same account. These fraud people are making use of this platform to steal bank info.Be careful people!!

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biswanath.chatterjee1

from Mumbai, Maharashtra

Jan 1, 2016

After this complaint I got fraud calls from [protected] and [protected] and they are trying to fetch my bank and ATM details for this recharge. This is never required ideally Aircel can revert the payment and it will be credited in same account. These fraud people are making use of this platform to steal bank info.Be careful people!!

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Aircel Customer Care

from Mumbai, Maharashtra

Jan 2, 2016

Verified Support

Hi biswanath.chatterjee1,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

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Aircel Customer Care

from Mumbai, Maharashtra

Jan 9, 2016

Verified Support

Hi biswanath.chatterjee1,

We would request you to get in touch with concerned portal regarding same.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in

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Address: Patna, Bihar, 80006

Website: aircel

Sir, [protected] this is my Aircel number i didn't use for long time but now i want to use that number please activate it.

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Aircel Customer Care

from Mumbai, Maharashtra

Jan 11, 2016

Verified Support

Hi aadi23,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

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Address: Lucknow, Uttar Pradesh

Website: aircel.com

Aircel company ki call on karte hi mera 35 Rs. Deduct kar liya gaya[protected] me. Please return my balance .I am nat satisfied with your aircel service...My name is Pawan Baranwal

Aircel customer support has been notified about the posted complaint.

Jan 01, 2016

Updated by pawan baranwal My No .is [protected]

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Aircel Customer Care

from Mumbai, Maharashtra

Jan 2, 2016

Verified Support

Dear pawan baranwal,
We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

Date & Time of deduction:
Amount Deducted:
Any message received upon deduction:

Warm Regards,
Aircel Social Care Team

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Aircel Customer Care

from Mumbai, Maharashtra

Jan 8, 2016

Verified Support

Dear pawan baranwal,

As per our system records, waiver of Rs.35/- posted in your account. Hope the resolution offered meets your satisfaction levels too. We would like to thank you again for reaching us at Social Care.
Please feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in

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Address: 629902

Website: www.aircel.com

Hello, I need to register a complaint about Aircel "JODI SIM". It is a dual sim and we bought 6 years ago. Each sim had 10ps/1min tariff for each other. Actually it is a life time tariff. But from 27th december 2015 it charges normal tariff rate for each other as 1.9ps/1sec. Please resolve this issue as soon as possible. NUMBERS: SIM No1: [protected] SIM No2: [protected]

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Aircel Customer Care

from Mumbai, Maharashtra

Jan 2, 2016

Verified Support

Hi aynvinu,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

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Aircel Customer Care

from Mumbai, Maharashtra

Jan 8, 2016

Verified Support

Hi aynvinu,

We would like to inform you that the tariff plan has been changed and for the same intimation SMS also sent to you.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in

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Address: Thanjavur, Tamil Nadu, 612401

Last month i have lost my sim card and the number is [protected]...please block the sim... thank you E.SATHIYA PRAKASH 35/2 SOUTH STREET SIVAPURAM KUMBAKONAM 612401

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Aircel Customer Care

from Mumbai, Maharashtra

Jan 2, 2016

Verified Support

Dear sathiyaprakas2410,

Kindly share the following information to confirm your identity:

Last recharge amount:
Date of Birth:

Regards
Aircel Social Care Team

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Aircel Customer Care

from Mumbai, Maharashtra

Jan 8, 2016

Verified Support

Hi sathiyaprakas2410,

We would like to inform you that the your request will be processed within 4 working hours.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in

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Address: 560023

Website: aircel.com

Again same problem for me [protected] I received a sms from aircel saying "Thank you for using aircel services" for that my main balance was deducted with Rs.30/- i checked in online nothing was activated in my phone account. then why i was charged this amount. i want refund of Rs.30/- . previously i contacted customer care for same kind of issue but they did not refund my money. this is second time i am facing same kind of issue. the only way i have is to port to another service provider.

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R

Rajesh Swamy

from Bengaluru, Karnataka

Dec 31, 2015

Aircel — No service but get charges charged

I cant tolerate this problem for many times. [protected]. whenever i activate net pack i will face this problem. Aircel guys please look into this. I received a sms from aircel saying "Thank you for using aircel services" for that my main balance was deducted with Rs.30/- i checked in online nothing was activated in my phone account. then why i was charged this amount. i want refund of Rs.30/- . previously i contacted customer care for same kind of issue but they did not refund my money. this is second time i am facing same kind of issue. the only way i have is to port to another service provider.

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Aircel Customer Care

from Mumbai, Maharashtra

Jan 8, 2016

Verified Support

Hi Rajesh Swamy,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Aircel Complaints & Reviews

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Aircel reviews & complaints page 270

Fun TV automatic activation

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Recharged of Rs - 66

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To get back Rs 99 in main Balance

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Automatic debited my rupees.

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Not getting proper data speed

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Denial by aircel office staff for giving me my call details

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Automatically deducted from my balance.

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ASMA 2A5 subscription

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Deducted my rs 75

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Worst company

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Activation of 98 rs plan

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Activate my sim card

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Unlawful deduction of balance and rude behaviour of customer care forum

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Deduction of Rs.15

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Money deducted recharge not done.

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Re-activate my number

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Rs. 35 is deducted my main balance

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Complaint regards Tariff for "JODI SIM"

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Lost the sim card

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problem

Aircel — No service but get charges charged

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