Aircel Complaints & Reviews

Hi My no. Is [protected] My sim is not working Network is not coming I put my sim aftr 3-months n now it is not working

Aircel m farji m balance cut kr lete hi koi service nhi achi 128 rs cut kr liya aaj hi abhi [protected] kuch dino phle 191 rs cut liya farji company hi

My no. is [protected]. I have data pack of Rs 128 and have more than 600 mb data and 8 days remaining but from last 4 5 days its not working properly, it takes whole day to load a single page. your service is very poor and i wasted money..

1. Even i close the connection, aircel store didnot took the connection for closing my post paid 2. I dropped an email to appellate authority and they took the connection today only after 4 days 3. Appellate authority told that i will be charged 7 days of rental even i use or i dont use which is worst. Its not the case with airtel or vodafone.

Hello Aircel Social care Team, Really it is shameful to all of your company that you didn't activated my no.. again i had complete all formalities on the date of 5th Dec. 15. and your team had taken dead line time 15th DEC 2015. but still my no. on the date of today 22/12/2015. not in activate mode. if you do not handle that case then please generate port code of my no. thank you monika

Previously I Complained About Cutting My Balance Now Again Aircel Cut My Talktime Balance. From 47 Now My Balance 33. I Didn't Activate or Download or Use Internet or Didn't Given My Phone To Others. This Is My Last Complained Next Time I Will Port My Number To Other Company. I'm Using Aircel Since 4 Years But Now I"m Facing Problems Like This. My Number:- [protected]

Hi Team, I have raised couple of complaints regarding the billing for my postpaid aircel corporate number. Instead of fixing that, they are increasing the bills monthly, I clearly mentioned, that i won't pay till the issue is fixed. Now that, they have barred the incoming/outgoing for my number. Ref Complaint Numbers : 1-[protected] and 1-[protected]. Kindly advise, how do i proceed from here. Regards, Srinivas Pathivada

Aircel customer executives are not listening complains and also not talking well. for one month they are not activating mu mobile no. when asking them about when my no is going to activate, tehy not answer properly. office address is Telecommunications Service Provider 625/A, Janapath Road, Opposite IDBI Bank, Saheed Nagar

I have applied for Aircel post paid and deposited rs 250/- but the number which was allotted to me not given to me when I asked for refund I only got false promises from there Call centre but no investigation yet it's more than 3 months now.

I have mailed Please note that i have purchased a new Aircel prepaid connection details as follows : MSISDN: [protected] IMSI: [protected] ICCID :[protected] I have produced e-adhar document vide adhar No.[protected] and a copy of photograph. But unfortunately the retailer informed me that e-adhar is not acceptable to Aircel. So, my mobile no is not being activated since last 10 days. Please let me know if the e-adhar is acceptable to Aircel or not. Aircel Replied : Dear Aircelite, Greetings of the day, This has reference to your e-mail dated[protected] regarding SIM activation status for your Aircel number [protected]. We regret to inform you that as validated in our system your number is not active. We request you to kindly get in touch with the point of sale or contact our toll free activation helpdesk 59059 from 8:00 am to 11:00 PM for further processing. Aside to this, we would like to inform that Adhar Card is accepted as proof of address and identity. It is our constant endeavor to provide seamless customer service to our valued customer and it is our pleasure to serve you and look forward to your valued patronage. For any further assistance, please feel free to contact our Customer Care representatives at: 121 –Chargeable (in case of Queries / Products / Services) or 198-Toll Free (in case of Complaints) from your local Aircel mobile Or Visit your nearest Aircel Store (To get address SMS “STORE”Pin Code to 121 toll free) Or Visit our official website www.aircel.com Again I mailed : Please note that the retailer has kept the document with him and said that distributer is not accepting e adhar as a proof of address. In such case I am facing harassment. I dont think retailer may help me further. It seems to me that i have wrongly chosen Aircel. I will wait further 2 days for my activation else I will leave Aircel with other two Aircel connection i am presently using. Please help me. My alternative contact no. is [protected]. Aircel Replied : Dear Aircelite, Greetings of the day, This has reference to your e-mail dated[protected] regarding e ADHAR CARD for your new Aircel number. We regret to inform that e Adhar card is not valid as address and id proof only ADHAR CARD is permissible.

Hi, Yesterday around at 9:00PM I got a Message on my aircel no. [protected] stating that: “ Thank you for your request to subscribe to Dazzling queens for 4 days. You have been charged Rs.20and the same will be auto renewed after 4 days.” But I didn’t do anything. Could you please deactivate it? Could you please stop this permanently? Thanks Umesh Gupta

Dear sir, i have recharge 135 rs. on no. [protected] on 19/12/2015 But i did not get any talk time or net balance.again on 21/12/2105 i have recharge with 70 rs.& 63 rs deducted against data. i have a data balance of 1 GB till 2/1/2016 & still balance deducted from main account. now data balance shows 0. please solve the problem

Respected sir, I'm a user of aircel network, no [protected]. I have checked the benefit details before recharge by normal procedure i, e send sms MRP 50 to 12121 whose delivery report shows the benefit amount Rs 45. But after the recharge I have got only Rs 40.67. Then I called to customer care, one representative receive the call and misbehave with me. Both 2 sms I have saved as proof. Kindly solve the problem. Thank you. Lakshmi Kanta Das

This is shankar . [protected].. many times I call but no response .. plzz give my amount back and don't active any packs without user Active plzz..

My name is jagdish namugade my mob. no. [protected] my balance loss 115/- company not responding to complaint.. ( alternet no. [protected] )

My balance is deduct two times on 22 nevember 2015 for music service, & 1december 2015 for sms pack which i was not chosen it I call at that time BT no response from costomer and when I complain to customer care they misbehaving us & disconnect call again and again without solving my problem. I have call records of our talk to customer care executive of 9Dec 2015. So plz handle this so we can call to your services without any problems.my contact no is [protected].

Dear aircel, This morning my balance was deducted Rs 30 again from my aircel prepaid number. I want to know why this is happening now and again. Please look into the matter and please block my number for any subscription to any services in future. Thank you Prepaid aircel number [protected]

i have purchased a new sim few days ago. i got 100 tt. but beacause of your due hospitality, 90 rupees got deducted. I have Ring so many times to customer care but no positive response from that side so now I am requesting you, please return my money back as early as possible and I hope it will not be repeated again near future And this deduction is repeatedly going on. so, please return my money as soon as possible .

It's regret to inform that Aircel making money from Customers main balance. Rs.36 deducted from main balance I don't know why this has been deducted. It's not happening with me only its happen with my family and friends who user of Aircel. I take privileged to Complaints this issue how Aircel making money from Customers main balance. It was my mistake to switch Vodafone to Aircel. I have used Vodafone 2.5 yrs but never faced this kind of issue. My Number [protected] Deducted time: 1:39Am saturday. In your aircel mobile service is so bad and even your customer care is not responding for my calls. 2 day ago not return my balance.

Dear Sir, In your aircel mobile service is so bad and even your customer care is not responding for my calls. they cut my calls and even they didnt answer. I have recharge of Rs 120 for talktime topup and second day i found that no balance is no my phone and ur services start automatically bu your company. i Have faced serval problem like this M Using Aircel Assam num [protected]