Aircel Complaints & Reviews

I am aircel up east prepaid consumer. Right now aircel cut 15 rs in my main balance without any reason . there is no message and no confirmation aircel cut 15 rs in my main balance. Pleas refund my balance and if any service installed then immediately stop that .please.

My sim has ben deactivated by Aircel due to no usage for 90 days which is a TRAI rule but according to the rule i as a consumer who is not aware of this rule till now gets 15 days period to decide about my sim ...i was not given any warning or any alert from your side on one fine day i see my sim has been deactivated... i know both the customer and service provider are at fault but now i just want my sim to be reactivated no hard feelings i am a regular customer of yours and i like the service so i am requesting u to activate my sim back

My name is abhishek.my no. Is [protected]. I dont. Know where my 10 Rs gone from my account .even i didnot get any message .please see to it that further money is not deducted so kindly return it or tell me where it got. Consumed.

Sir, I have recharged my Mobile bearing with No.[protected] through online (aircel.com) on 19/12/2015 at 02:48PM . Till now I have not received the balance nor refund from the said company Mobile service provider (aircel.com). Please do the needful as early as possible.

Dear...iam Dinesh Reddy...from hyd..my no [protected].from my no Aircel was deducting money 50 rs from my no. .I was given the complaint to the customer care...but the people was irresponsible..they are put my no in block list...& I was call to customer care from my frnds no...same situation... My frnd no also put in block list...plz help...me...

Hi, when i am recharged my mobile, its showing the balance amount.but after some time, its automatically transferring to another account called promo. Its showing while pressing *125# is (your prepaid account balance is 0.00. promo: Rs.50.11, free A2A min:105.00, free local onnet Sec:300) like that. If some VAS activated kindly deactivate that.

First Complaint:-I am facing so many problem from Aircel service.First of all customer care exe.does not give proper response.They disconnect the call from their side while talking with them.Many time The Exe was kept me on hold about 15 min and disconnected the call.So Pathetic service.The Exe makes the fun of the customer on call.Another thing is On 7/7/2015 I had recharged my account by Rs-150 and I had got rs.170 as per the full talk time offer.Now the complaint is that before some day I noticed that my balance is getting low.yesterday when i called you customer care service regarding this problem your exe said that I have started one vas service.I was shocked when Exe.said that The service has been started by my permission .He said that I had got call from Aircel saying that you have requested VAS service .The charges are Rs.3 per day.Now the thing is that I have never got a call from Aircel.Now the exe said that I will not get refund.I have faced this kind of problem three times.Customer care exe was not giving proper response thats why I left that subject. Second Complaint:-On 23/12/2015 in the morning when I checked my cell phone I saw one massage about internet changes.I was charged Rs.30. I never recharge for internet because I have broadband connection at my home with WI-FI router. When I complaint to the customer care exe. he said the in the morning at 7.39am I have used Internet.He was not listening me at all.Now the funny thing is that I was woke up in the morning at 10.30am.Second thing is that when I open data connection, it was off.Another thing is, I had faced this same issue before also.Thats why I HAVE CHANGED APN CONFIGURATION SETTING.I have putted No.instead of address in internet setting.Now if the APN is wrong how the data can be transferred?.The exe was not ready to take down my complaint and he said that refund will not be given.I was very irritated with this service.Now I am going to complaint in consumer court. I request all my friend be aware off this kind of fraud.If anyone have any complaint, The best way to complaint is twitter.Keep twitting on https://twitter.com/aircel.Thank you.

Hi Aircel Team, My Aircel number [protected] in Orissa circle. On 23/12/2015 i got sms that with recharge of 249 rupees i will get 3GB 3G data & Unlimited 2G for the validity of 30 Days but after recharging with 249 rupees on same day (23/12/2015) i have got 4000 A2A mins. When i am contacting you customer care it is not connecting .I am very disppointed with your cheap service.If it continues your network will be the worest network in the world.

Amout Rs 99 has been deducted from my Aircel prepaid ([protected]) balance and showing the reason as subscribing to games club. This is not a first time I am facing this problem. Already I have lost much money because of these things. Company tells that I have opted for that. But I have never opted and mobile was in idle state and received the SMS saying subscription is successful. I really do not know how it is possible that without my intervention, value added services gets activated and amount gets deducted from the balance. Really this is not acceptable...

23Rd december i reacharged for rs 453 in debit card. Thn i received msg that "Your request to recharge 453 INR cannot be processed at this time. Transaction number is TNR[protected]". But till now i didt recive mkney in my main account. Thn money also taken from bank.

Amount has been deducted from my Aircel prepaid ([protected]) balance and showing the reason as subscribing to Jyotishya Shastra. This is not a first time I am facing this problem. Already I have lost much money because of these things. Company tells that I have opted for that. But I have never opted and mobile was in idle state and received the SMS saying subscription is successful. I really do not know how it is possible that without my intervention, value added services gets activated and amount gets deducted from the balance. Really this is not acceptable.

Dear Sir / Mam, this is to inform you that Rs. 56/- I am not understand why Rupees 56 deduct from my mobile. I am also not receive any proper feedback from customer care even after calling several times.

12/21/2015 Aircel Prepaid Recharge Online Recharge Aircel Recharge Details Please note the following details about your Online Recharge request for Mobile Number [protected] and Transaction Date 21Dec2015 and Recharge Amount (Rs.) 108.00. Transaction Date and Time BillDesk TransactionID Payment Status Transaction Amount Mobile Number Recharge Ref. No. Recharge Status 21122015 12:00:34 ESM[protected] SUCCESS 108.00 [protected] KO72782979061450679401262 FAILED Payment Status Failed amount deduct from my Card No. [protected] dated 21.12.15

Received a very abusive call from the mobile no [protected]. The same is of some career placement firm. I had registered my father's cv today on Shine.com. They must have had my no from that site. Now the no is not picking up back and also cutting every time i call. I request to know the details of the COmpany name under which this mobile is listed & preferably their office address & location. This shall enable me to file a complaint with them wrt the person using the no at that time.

Dear Sir, I recharged my aircel mobile no.[protected] thru aircel online recharge on 15th Dec 2015. The transaction was not successful, but the amount of Rs. 150 deducted from my account automatically. I have sent 3 time mail complaints to you. But no reply from yourside. Kindly check and repay the amount Bank Name : south Indian bank Mode of recharge: Aircel online recharge amount: Rs. 150/- Transaction Id: reference No. 1-[protected]

bought one aircel network simcard in palladam, tamilnadu. I bought that sim before one weak ago. The Sim card is verified on tuesday evening .But Still i cant able to call and use that simcard. Every time i call to any number it goes to verify process but i cant able to speaK CUSTOMER care .This is the one of the cheapest netork that ever i seened. the problamatic number is [protected] alternative number is [protected] everywhere through the day Duration since facing issue:10 days

Hi, I am Joydeep Roy, my aircel mobile number is [protected].Today (23.12.2015) morning I have seen that approx 50 rs was deducted from my balance. When I call customer care they are saying some service is activated.Though I have not activated any service. This is not first time last week also same thing happened some 30 rs was deducted and customer care executive answer was same. So, pleas resolve the issue and refund my money.

I Ankit Agarwal, is the customer of the Aircel with the mobile number [protected], i had call on the aircel customer care for seeking the details that i am unable to activate the scheme which is available under ussd code *121# special offer option Rs.53/- i will get 1 gb internet for 30 days validity but i was unable to to activate the same on ussd, so i had called on the customer care and i told the same. but they have told me that i have to do the recharge normally than i will get the sdame, but still i hvae not recived the validty for 30 days. i called the customer care for the same twice and tried to escalate the case as well but it was disconnected from our end again n again, now my customer care number is also showing blocked. than i tried to applleate team too today but the number was showing switched off continously. so request you to take the proper action for all the above mentioned complaints and get back to me on with the proper solution. Ankit Agarwal [protected]/[protected]

Hi, On 22/12/2015 I got a sms from DK-655516. Recharge Rs.95 and get free 1GB 3G data for 5 day validity. But when I recharge Rs.95 I have got only 350MB data.I logged a complaint near Aircel customer but they are saying please wait 48 hours. The same problem I have faced on 18/12/2015. But till now I have not received my 650MB data.please resolve my problem as soon as possible. So that I will be the happy customer of Aircel. Or else I will change my No to other network. Thanks,

I have recharged yesterday morning for the amount of 300 INR to my mobile number [protected] through Aircel recharge portal. https://epayment.aircel.com/aircelonlinerecharge/ Even after top-up of this amount the respective amount has not been credited to my mobile account. Also I have not received any message from Aircel about the recharge details. [Payment Details] Transaction Status : Success Transaction Number : KA95389330081450751545904 Aircel Number : [protected] Recharge Amount : Rs. 300.00 Recharge Date & Time : 22-Dec-2015 08:03:17