Aircel Complaints & Reviews

Sir, on my aircel number ( [protected][protected] they or detected rs 75 on my main account, they customer care was not abel to reach. please do need full for my balance revert . Regards S.Anand [protected]

Hi, I have lost my Main account balance so I raised a complaint on 8.12.15 complaint number 1-[protected]. On 09.12.15. I received a message from customer service stating that. ”Dear Customer, your concern as per reference number 1-[protected] has been resolved on 9.12.2015. In case you are not satisfied with the resolution, you may raise an appeal within 30 days through email/facsimile/post/call center” But I didn’t receive any call for solving the issues. They just simply sent the message without solving it.. After my continues follow-up they said still the complaint is open and forwarded to concern team. It was happen due to Chennai Flood Aircel got network issues they said. Still now no response for it. Again I topped up my account for Rs60/- and star using it made 3 calls which is totally about 4min. But I lost my total balance. While I called the customer care they said “due to Aircel network problem your mobile is connected with Reliance network during that time u used internet so your main account balance is detected. As I am using my Internet pack, I asked them to check my internet balance they confirmed that I am having 565mb expiry dt. 25 dec2015. During that time. At that time I am in Chennai only so there is no point of telling its because of Roaming cost. For this they registered a complaint #[protected] dt 10/12/2015. . I received a message from customer service stating that. ”Dear Customer, your concern as per reference number #[protected] dt 10/12/2015 has been resolved on 11.12.2015. In case you are not satisfied with the resolution, you may raise an appeal within 30days through email/facsimile/post/call center” They just simply sent it without solving. So far I have last 96+26 rs. I am keep on calling customer care but every time I am getting different, different stories from them. I requested concern team to Solve this issues immediately. For these issues presently I have stop using Aircel sim which I used more than 8yrs

My aircel balance was deducted Rs 99 and i got a message saying i subscribe to GAMES club on 14/12/2015 at 8.16pm which i have no idea about it.I am really upset with your customer support, they try to bluff customers.Instead of solving the grievance, they tend to make it a very small issue and ignore the complaints. I have never subscribe any such clubs.This is not the very first time when i have been charged with these WAP services without my initiation.It's totally wrong.Inspite of TRAI Strict On Activation of VAS Without Subscriber Consent, Aircel is charging the way it wants. Please look into the matter very seriously and refund my balance. Mobile phone number [protected]

I activated a rate cutter of rs. 53 one month ago. I neither set it to auto renewal nor it showed me that the pack will be auto renewed. Yesterday my rs. 53 was deducted from my account balance and the pack was auto renewed. I don't know why aircel tries every methods to deduct balance. If someone wants the pack again, he will activate it again. Who gave u the right to renew the pack without even notifying me about it or without asking whether I would like to continue or not. None of the other network companies do this cheap activity. I want my balance back. my no. is [protected]. Otherwise I'll port my no. this is not the first time I've experienced balance deduction on packs not activated by me. Pls help.

When I was taken this sim, I haven given my documents and now I went to store, they are telling you are not the owner. I am using near about 5 years.. This mobile no already listed in all records like banks. I have given calls customer support, appelate desk and nodel officer also. They did not pick my call from friday. My no is : [protected]

Hello, I received a Call from Aircel and the number was[protected] they told me that Sir you have won 250000 than He gave me another number to contact with his manager called Vijay and his number was[protected] and he asked me my account number and unfortunately i told that and than he asked me to pay a government Tax of rupees 21, 500 than again they called me asking sir have you reaced to the bank or not.i told i reached tell me what to do than i told i do not have enough money do one thing please take 1 lakh from my account and refund me 24 lakh rupees if you really want to give me than he cut the call. is it fake or not i do not know but if i feel something wrong I will complain to the Police and take an action on Aircel too

My nuber is [protected], Nov 15th 2015, you have deducted 76 rupees from my main balance. I called customer service through online and phone, First you told that WAP usage is the reason for deduction, second you told amount had been refunded, third you told I made a call some other number is the reason. But all the three response is untrue. You are cheating and looting your customers money and investing those money in share market. If you want to improve your revenue just provide decent service dont loot.

Dear Sir, I lost my Aircel number along with Phone two days back and I as you to kindly block my number [protected]. Thank you

Aircel detucts rs 75 from my balance and send a message of activating social book for 15 days, as the above service are not activated by my side, aircel are cheaters they always detucts balance, by activating these type of faltu and bakwaas services 3-4 times a month Please do not do these type of incorrect activities and kindly refund the balance. My no [protected]

I think it is about 5 months but still PORT messaging service is not working to me, i send a PORT to 1900, it deducts 0.50Rs and does not reply with any porting code. Aircel Service seems to be very worst in assisting customers requests, i don't recommend any one to choose this network. And last time when i did porting a person called me and told that " I will reduce your call rates and stay with our aircel only" but What a worst nothing happened and i gave a call to customer-care they didn't care at all. Simply worst customer-care i say. So ppl don't think of aircel, once you are in aircel, then you can't come out of it. Location : Bangalore.

In west bengal Aircel is providing a new connection with out any documents, means they are giving documents of other in new connection, So, people can use it for anti social activaties for this we can fall in problems, so i would request to stop this type of new connection.please look into this problem. please solve this issues and stop providing this type of new connection.

I am using aircel number [protected]. in which VIP GAME has been subscribed automatically and deducted my mobile balance. i.e 35 Ruppes.and Rs 2 was left in my balance. Yesterday i have given this complaint in which the VIP GAME has been insubscribed but instead of refunding the money it has another time unnessarily deducted money i.e Rs1.3.So i request you to be kind enough to refund me Rs 36 in my mob no:[protected] for which i will be grateful to you. Yours sincerly Amita Pradhan

My aircel balance was deducted Rs 99 and i got a message saying i subscribe to model video club which i have no idea about it. i call up customer care but they are saying i have subscribed. I have never subscribe any such clubs nor i dint recieve calls or messages from any such model video clubs. please look into the matter Mobile phone number [protected] Company Aircel Balance deducted Rs 99 Model video club subscription

Aircel pocekt store was automatically activated in my mobile no: [protected]. Please do deactivate immediately. I have tried the customer care number but I got no help from them. So kindly do the needful ASAP.

Hi I am uthayanan my Aircel SIM card is lost pls block this no.[protected] Thank u ..I 'll available on this no.[protected]

I'm using airtel 16mbps speed broadband .if i go to aircel.com homepage first time it is going afterwards if i click anything eg:"prepaid, postaid or anything" the page is not going to the required page.if i close it the page and again open aircel.com i didnt get homepage also.But i can reach any other website except this.

I am Santhosh from coimbatore. [protected]. This is my number I bought in global communications periyanaicken palayam branch. Past 2 weeks data not connected in my phone. I was told global communications about this problem but very poor response and worst customer handling. They treat me as a trespasser. It will happen again means surely I will my change network.

I am Rahul, mobile no:[protected](Aircel), I have been getting message for the renewal of the dialer tune service as below: Dear Customer! You will be renewed for Dialer tune at Rs.30 for 30 days in next 2 days.Set Songs Call 5300001(TF).To unsubscribe dial 155223. I have tried reaching out to the above customer care no 15523, the call is not going through saying number does not exist. For the last 3 months, my mobile balance has been deducted thrice with 30 Rs each. I have already dropped emails to customer care before, however i did not get any response from it. I have mailed to below mail ids, but as of now no response exist: care.[protected]@aircel.co.in, appellate.[protected]@aircel.co.in, 1909.[protected]@aircel.co.in, care.[protected]@aircel.co.in

I am using aircel number [protected]. I am facing this problem when i have activated internet. I have recieved message from aircel saying thank you for using aircel services. when i checked balance 35 Ruppes was deducted. message says " to stop servise send message "STOP" to 155332" i sent message to 155332 it says " there is no service active on your mobile" I have activated addblock in my browser so i did not click on the adds. without reason they are deducting the balance. I want my 35 Ruppes back or else i will port my number

I want to activate my sim card but due to no network m not able to activate it simno.-[protected] mob.no.-[protected] imsi no-[protected]