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Updated: Aug 8, 2025
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S
shadilmfg
from Kolkata, West Bengal
Dec 20, 2015
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Address: Khordha, Odisha, 751003
Website: epayment.aircel.com

I am from odisha. aircel is advertising and also in there online they are showing 9 rupees net pack.but when i recharge, they massgae me your msg pack active.aircel is the worst.so irritating
Aircel customer support has been notified about the posted complaint.
View replies
Dear shadilmfg,

We regret the inconvenience caused, Kindly share the following details so that our team can look into your issue:

Aircel No.:
Recharge Date:
Mode of recharge:
Transaction Id:

Warm Regards,
Aircel Social Care Team
Reply
Aircel number- [protected]
Recharge date -20/12/2015
Mode of recharge - www.epayment.aircel.com
transaction id i did not remember, sorry.
i put my number, mail id, card details in the website of aircel and choose the 3g data packs and there 9 rupee pack.i recharge it. but instead of net pack, the message hat come something sms pack. i have tried two time one 20/12 and other date i forgot. but two times my balance had deducted from my bank account but no internet pack is activate.this 9 rupee pack is everywhere advertising but so problem is that.please help. i am a very lovable user and admirer of aircel net.but now it is hurting me.
Reply
Dear shadilmfg,

Thanks for writing to us.

This is to inform you, we have forwarded your complaint to the concerned department. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

You can also write to us at [protected]@aircel.co.in

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in
Reply
recharge was done.it was showing a some message pack was activated.i want to know about that 9 rupee aircel 3g net pack for one day.please give the details of that pack, please
Reply
Hi shadilmfg,


We have forwarded your complaint to concerned team. Will soon share an update.


Regards,

Aircel Social Care Team
Reply
Hi shadilmfg,

We would like to inform you that as per the defined process if any online recharge not be successful due to any reason, the debited amount will be reversed to the respective user account within 7 working days. Hence we would request you to raise a query with your respective Bank/ service Branch if amount is not yet reversed to your Bank Account.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in
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    abhishek chaurasia1996
    Dec 20, 2015
    Resolved
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    Address: Lucknow, Uttar Pradesh

    Dear sir, what is this ? Again and again your service is deducting my money.i (Abhishek)(mob. No. [protected]) have just complaint for my Rs 90 deduction and now again my 49 Rs deducted for some pocket store and 35 Rs for Jyotish . I never clicked on these . so kindly deactivate it and return my money to my account quickly. I am sending one photo as two photo at one time can not be send.
    Dec 21, 2015
    Complaint marked as Resolved 
    They just took two days to deactivate those services and returned all my money. I appreciate them for their help to customers.
    Aircel customer support has been notified about the posted complaint.
    View replies
    Hi abhishek chaurasia1996,

    Thank you for reaching us at Social Care.

    We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
    Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
    We assure you a quick resolution and the best of services at all times.

    Meanwhile please share the date and time of deduction.

    Thanks and Regards
    Customer Service Officer | Social CareTeam
    Email us at [protected]@aircel.co.in
    Reply
    Dear abhishek chaurasia1996,

    As per our system records, Waiver of Rs. 84 has been given to you. Hope the resolution offered meets your satisfaction levels too. We would like to thank you again for reaching us at Social Care.
    Please feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. We assure you a quick resolution and the best of services at all times.

    Thanks and Regards
    Customer Service Officer | Social Care Team
    Email us at [protected]@aircel.co.in
    Reply
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      A
      akala11
      Dec 20, 2015
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      Address: Bangalore, Karnataka, 560005
      Website: www.aircel.com

      It's regret to inform that Aircel making money from Customers main balance. Today Rs.12 deducted from main balance I don't know why this has been deducted. It's not happening with me only its happen with my family and friends who user of Aircel. Today I take privileged to Complaints this issue how Aircel making money from Customers main balance. It was my mistake to switch Vodafone to Aircel. I have used Vodafone 2.5 yrs but never faced this kind of issue. My Number #[protected] Deducted time: 10:20Am
      Aircel customer support has been notified about the posted complaint.
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      Today also deducted Rs. 3 from main balance time: 4:35 am. Below sms has been received yesterday from customer care they have told you will get your balance and we will make sure tomorrow this deduction will not happen. Seriously it's proved by Aircel they are making money from Customer main balance.

      It is Dear Customer, we acknowledge your concern and the reference number is 1-[protected]. We shall revert to you by 22/12/2015. Now download the mobile App

      It was very big mistake done by me ported to worst company Aircel. This issue force me to buy a new sim because I can not bear Rs. 3 deduction every day. I wish no one face this kind of issue. Good bye Aircel
      Reply
      I have receiced one sms offer Dear Customer, Special offer for you!Recharge with Rs72 & get 10% cashback today, PI 72= 500 MB 3G +ULTD 2G internet for 10 days!Recharge Now/Dial *121*720#

      I have dailed this *121*720# but I have received below service is been activated
      This is the service I have been changed Ra. 3 per day
      Thanks for subscribing to Aircel MEGA GLOBAL PACK, offer benefits will be provided shortly.

      Can you please deactivate this service and refund the money total Rs. 15
      Reply
      Hi [protected]@gmail.com,

      Thank you for reaching us at Social Care.

      We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
      Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
      We assure you a quick resolution and the best of services at all times.

      Thanks and Regards
      Customer Service Officer | Social CareTeam
      Email us at [protected]@aircel.co.in
      Reply
      Hello Still the issue have not resolve today also Rs.3 deduction happen in early morning. When wake up seen the balance 3 less compare to last time seen at 21st Dec 11;30pm.

      Kindly check and resolve this issue on high priority
      Reply
      Dear [protected]@gmail.com,

      We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

      Any message received upon deduction:

      Warm Regards,
      Aircel Social Care Team
      Reply
      No i have not received any message for deduction but Rs.3 was less compare to last day balance. Question here is that Aircel MEGA GLOBAL PACK has been deactivated, if not kindly deactivate the same, i believed Rs.3 is charging for the same.
      Reply
      Dear [protected]@gmail.com,

      We would like to inform you that we have checked and found balance depleted for MZXNYSP Service and charged Rs.3/-. Service activated through SMS on[protected] waiver posted for Rs. 3/- as one time good will gesture and service deactivated.

      Regards,
      Aircel Social care Team
      Reply
      Hi [protected]@gmail.com,

      As discussed, we would like to inform you that we have checked and found that no vas service are active in your number. However to know best offers dial *121# (toll free) number.

      Regards,
      Aircel Social Care Team
      Reply
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        S
        sanji96
        from Hyderabad, Telangana
        Dec 19, 2015
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        Address: Hyderabad, Andhra Pradesh, 500038

        I am Sanjit from Hyderabad, Actually there was 65 Rupees balance in my prepaid number [protected] on 15 Dec 2015, i saw on 16 there was 38 rupees only, after that i called to customer care on 16 but they are saying we have deducted 15 rs from number for Animation Download, but actually money deduction is approx 25 rs.i gave complain on 16 Dec till now i did not got any message or call related this complain(1-[protected]) . Today i called them then they are saying it has been solved and we have only deducted 15 rs, then i asked to them if you are telling right then what about remaining balance they are saying we have no update, call us after 2 hours. really i am upset from this type of service of Aircel.
        Aircel customer support has been notified about the posted complaint.
        View replies
        Hi sanjit[protected]@gmail.com,

        Thank you for reaching us at Social Care.

        We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
        Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
        We assure you a quick resolution and the best of services at all times.

        Thanks and Regards
        Customer Service Officer | Social CareTeam
        Email us at [protected]@aircel.co.in
        Reply
        Dear sanjit[protected]@gmail.com,

        This is to inform you that there have been below given value added service deductions which have happened in your account.

        16th Dec '15- Rs.15 forAnimation Techzone download
        12th Dec '15- Rs.15 for Full Song Techzone download

        We would not be able to provide any waiver for the downloaded content. Please ignore any chargeable links while browsing and also keep the pop up blocker as off in the handset settings to avoid such activations. Suggest you o change the homepage to anything else than the Aircel wap portal.

        Regards,
        Aircel
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          Sambhu shrivastva
          from Gurgaon, Haryana
          Dec 19, 2015
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          Address: New Delhi, Delhi
          Website: Gmail

          Dear sir, I need the incoming and outgoing call details of my aircel prepaid number [protected] of 1/10/2015 to 18/12/2015 as soon as possible. Kindly mail me the details on my email id [protected]@gmail.com.
          Aircel customer support has been notified about the posted complaint.
          View replies
          Dear Sambhu shrivastva,

          We request you to visit your nearest Aircel store along with an ID proof in order to get call details.

          Regards,
          Aircel Social Care Team
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            N
            nirmanghosh
            from Thiruvananthapuram, Kerala
            Dec 19, 2015
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            Address: Patna, Bihar, 800013

            Hi, I'm Nirman from Road no.4, nehru nagar, patna, bihar. I am unable to surf the net at peak hours everyday here, especially from the evenings to late night as the network connection goes from 3G to 2G & we all know that 2G is unable to open the introductory page of Google.com also! Just now @ 23:38 hrs, the 3G has been restored which went off air @ 19:15 hrs. today... I also complained to the Aircel call centre but nothing concrete has happened. Please let me know for how many more days this will continue before any remedial action is taken for uninterrupted 3G coverage.
            Aircel customer support has been notified about the posted complaint.
            View replies
            Dear nirmanghosh,

            We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

            Aircel No.:
            Alternate No:
            Location (including nearest landmark where issue is witnessed):
            Duration of issue (problem since when():
            Are you using GPRS on Handset or System:
            E/G/H Signal available on the handset – yes or no:
            Are you able to connect using the dialer – yes or no (Laptop / system):
            Error message encountered if any while trying to browse / download:

            Warm Regards,
            Aircel Social Care Team
            Reply
            Hi nirmanghosh,

            We hope your issue has been resolved. Let us know if there is anything else we can help you with. Have a nice day.

            Thanks and Regards
            Customer Service Officer | Social Care Team
            Email us at [protected]@aircel.co.in
            Reply
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              A
              albertraja55
              Dec 19, 2015
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              Address: Salem, Tamil Nadu, 636 003

              Today[protected] FUNTV is activated in my mobile no [protected] without my knowledge. I haven't applied for any services and I haven't subscribed to fun TV. I received a msg saying "thanks for using Aircel service and after fun TV activation msg. 35 rs has been deducted." I'm using my Aircel number for more than 8yrs, I am experiencing heavy problems in Aircel VAS service. I need refund otherwise I am going to stop using Aircel and I'll force my family also to move to other network. Hope I'll get a fair response. -- Albert Raja
              Aircel customer support has been notified about the posted complaint.
              View replies
              Hi albertraja55,

              Thank you for reaching us at Social Care.

              We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
              Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
              We assure you a quick resolution and the best of services at all times.

              Thanks and Regards
              Customer Service Officer | Social CareTeam
              Email us at [protected]@aircel.co.in
              Reply
              Dear albertraja55,

              We would like to inform you that an amount of Rs.35/- would be posted to your main account as talktime as soon as possible.

              Regards,
              Aircel Social Care Team
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                S
                suri143
                Dec 19, 2015
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                Address: 560091

                My no. [protected] had 24 rs balance today But all of a sudden some vas got activated while surfing. These rascals are cheating customers through these tricks. Such a worst service. No one should again use aircel. Just forget about cheap net pack.
                Aircel customer support has been notified about the posted complaint.
                View replies
                Dear suri143,


                Thanks for sharing your concern with us. To deactivate any VAS service, you can just type STOP and send it to 155223 OR you can call on our toll free number 155223.

                Warm Regards,
                Aircel Social Care Team
                Reply
                Dear suri143,

                We would like to inform you that we have checked and found balance depleted for Nazgamem Service and charged Rs.23/-. Service activated through WAP on[protected] waiver posted for Rs. 23/- as one time good will gesture to your number on 22/12/2015 and service deactivated.

                Regards,
                Aircel Social Care Team
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                  S
                  shiva4255
                  from Mumbai, Maharashtra
                  Dec 19, 2015
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                  Address: 560021

                  I am Sunil G, from Bangalore, on 10th, December, 2015 I bought two aircel sim cards in my name I provide all the details to the retailer but the sim cards still not activated, it was so hurting me because I paid 200.Rs for two sim cards, so kindly please activate my two aircel sim cards The number is [protected] and [protected].
                  Aircel customer support has been notified about the posted complaint.
                  View replies
                  Dear shiva4255,

                  We would like to inform you that we have not received any activation request towards your number. Hence request you to contact the retailer shop for further assistance or you can share the contact details of the retailer for further assistance.

                  Regards,
                  Aircel Social Care Team
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                    G
                    gpanDEY
                    Dec 19, 2015
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                    Address: Chennai, Tamil Nadu, 600002

                    Dear sir, I am Gaurav Pandey I am using The Aircel sim Co.no.-[protected] .Dear sir I Faced Randomly Amount Deduction From my main A/C .from 12-18 Dec.2015 Amount ded.Details.- In B/W 12-13 Dec -25.00/Rs . 16.Dec.-75.00 17.Dec.-25.00' Even I logg The Complain For 75.00 Deduction .Complain No.is -[protected]. For Refund The Money .But Still They Had Not Refund The Balance. And They Are Sending The unneccessery Message .which i dont subscribe they send me the msg that You have subscribe this offer .I really Fed up With this type of Service From Aircel.Now When I am Giving The Call To Aircel Customer Care They Had Not Responding. Sir Please Take Up This Matter With AIrcel COMPANY.
                    Aircel customer support has been notified about the posted complaint.
                    View replies
                    Hi gpanDEY,

                    Thank you for reaching us at Social Care.

                    We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
                    Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
                    We assure you a quick resolution and the best of services at all times.

                    Thanks and Regards
                    Customer Service Officer | Social CareTeam
                    Email us at [protected]@aircel.co.in
                    Reply
                    Dear gpanDEY,

                    We hope your balance related issue has been resolved.

                    Regards,
                    Aircel Social Care Team
                    Reply
                    Still the Issue Is Same & also The Un Neccessery Msg Is being Droped By Ur Company.And Balance Debitation on peak & U R Hoping that The Issue Has Been Resolved >>.How??????...Let Me Knoww... I would Like To activate DND On This No. But Customer Care service Is Very Poor Of Aircel.. They Are Not Responding Of Call...Today Morning at 7.00am I Got Two Message From Aircel One Is For Rs. 5/Day Debitation & One Is For 1/Day.. Both are Automatically activated...And Now I Feel Feared to recharge On This No... Take It On Priority Basiis ...My Last 75.00+25.00+25.000+09.00 =134.00 Is still In Pending ...and again 6.00 Has Been Debited Today..what Is Your Service...
                    Total Loss Of Balance -140.00/
                    And Irritation Is On Peak...pls Resolve My Issue earliest...
                    Mo.No[protected]
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                      ramyarohini
                      from Mumbai, Maharashtra
                      Dec 19, 2015
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                      Address: Bangalore, Karnataka, 560053

                      Hi From last 10 days ... if I recharge money without knowing amount is deducting. Today I called to customer care and asked about activated plans and shared my problems they told no plan is activated you can recharge . I have shared money from my sister phone . Now my balance 5 deducted . Within a hour till now deducted amount should be refunded or will port the sim. ph [protected]. Please do the needful immediately . Thanks in advance
                      Aircel customer support has been notified about the posted complaint.
                      View replies
                      Dear ramyarohini,

                      We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

                      Date & Time of deduction:
                      Any message received upon deduction:

                      Warm Regards,
                      Aircel Social Care Team
                      Reply
                      Dear ramyarohini,

                      We would like to informed you that we have checked and found balance depleted for BEAUTIP Service and charged Rs.22/-. Service activated through OBD on[protected] waiver posted for Rs. 22/- as one time good will gesture and service deactivated.

                      Regards,
                      Aircel Social Care Team
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                        raju954
                        Dec 19, 2015
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                        Address: Chandrapur, Maharashtra, 713205
                        Website: aircel.com

                        Game club service automatically active in my no. & Rs. 36 cutting. i can't contact to Customer Care. my no. [protected] please refund my balance.
                        Aircel customer support has been notified about the posted complaint.
                        View replies
                        Hi raju954,

                        Thank you for reaching us at Social Care.

                        We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
                        Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
                        We assure you a quick resolution and the best of services at all times.

                        Meanwhile please share the date and time of deduction.

                        Thanks and Regards
                        Customer Service Officer | Social CareTeam
                        Email us at [protected]@aircel.co.in
                        Reply
                        Dear raju954,

                        Post system check it has been found that your balance Rs. 36 /- got deducted dated- 18/12/2015 due to download of VAS -NAZGAMEM- nazara through WAP. Credit of 36 /- have been posted in your A/C from our end dated - 19/12/2015.

                        Regards,
                        Aircel Customer Care
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                          sonupvr
                          from Gurgaon, Haryana
                          Dec 19, 2015
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                          Address: 221005

                          Dear sir I sonu kumar bearing mobile number [protected] of bihar zone i deactivated all the services by massaging STOP to 155223 they said no activation on ur sim but after that namma namita, glamour zone and bihar loc 121 is activate and my balance come to zero and still saying insufficient balance. So please act on that and deactivate all the services and return my deducted balance. So act as soon as possible so that i can recharge again.
                          Aircel customer support has been notified about the posted complaint.
                          View replies
                          Dear sonupvr,

                          We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

                          Date & Time of deduction:
                          Amount Deducted:

                          Warm Regards,
                          Aircel Social Care Team
                          Reply
                          Dear sonupvr,

                          Hope you are doing good.

                          We would like to inform you that we tried to reach you on shared Aircel number, however the call was not answered from your end.
                          Further we request you to share the alternate number and suitable timing for call back, so that we can assist you accordingly.

                          Thanks and Regards
                          Customer Service Officer | Social Care Team
                          Email us at [protected]@aircel.co.in
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                            naveen jadaun
                            from Delhi, Delhi
                            Dec 18, 2015
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                            Address: Agra, Uttar Pradesh, 282001
                            Website: epfoservices.in/epfo/member_balance/member_balance.php?officename=QkFOR0FMT1JF

                            Dear Sir/Mem, My adecco employee code is 456422 and pf number : KN/BN/34272/447386. sir i can't access my pf no KN/BN/34272/447386. of epfo website plz confirm my pf a/c. Thanks & Regards Naveen Kumar [protected]
                            Aircel customer support has been notified about the posted complaint.
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                              susila s
                              from Kolkata, West Bengal
                              Dec 18, 2015
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                              Address: Ganjam, Odisha, 761020
                              Website: aircel

                              Hi This is susila.My number is [protected].I had recharged with rps 60 talktime.Next day itself 30 rps deducted by aoutomatic activation of nyassa astrology.After that also everyday 2rps deducting again by Nyasa astrology.Upto now 36rps deducted.Worst part is complaint number 198 is busy from 5days.Please refund my balance.
                              Aircel customer support has been notified about the posted complaint.
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                              Dear susila s,

                              We regret the inconvenience caused. Kindly share the following details in order to look into your issue:


                              Date & Time of deduction:
                              Amount Deducted:
                              Any message received upon deduction:

                              Warm Regards,
                              Aircel Social Care Team
                              Reply
                              Hi susila s,

                              We hope your issue has been resolved. Let us know if there is anything else we can help you with. Have a nice day.

                              Thanks and Regards
                              Customer Service Officer | Social Care Team
                              Email us at [protected]@aircel.co.in
                              Reply
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                                A
                                arif hussain naik
                                Dec 18, 2015
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                                Address: 1993302
                                Website: aircel.com

                                My name is arif hussain. i m from j&k. my Email address "[protected]@gmail.com". i got a new aircel connection 20 day ago with FRC 149 which as per their commitment was offering 500 mb Internet per month for 90 days. very unfortunate that from the day the is activated, i have never seen an Internet signal in my mobile by using this sim. i contacted customer care helpline but they always deceived me by saying ur problem will b resolved soon... they are deceivers. I hate aircel operating service... i m going to reject my aircel sim bcoz no one is there to help me...
                                Aircel customer support has been notified about the posted complaint.
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                                Aircel — Aircel new connection

                                My name is arif hussain. i m from j&k. my Email address "[protected]@gmail.com". i got a new aircel connection 20 day ago bearing no. [protected] with FRC 149 which as per their commitment was offering 500 mb Internet per month for 90 days. very unfortunate that from the day the is activated, i have never seen an Internet signal in my mobile by using this sim. i contacted customer care helpline but they always deceived me by saying ur problem will b resolved soon... they are deceivers. I hate aircel operating service... i m going to reject my aircel sim bcoz no one is there to help me...
                                Reply
                                Hi arif hussain naik,

                                Thank you for reaching us at Social Care.

                                We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
                                Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
                                We assure you a quick resolution and the best of services at all times.

                                Thanks and Regards
                                Customer Service Officer | Social CareTeam
                                Email us at [protected]@aircel.co.in
                                Reply
                                Dear arif hussain naik,

                                We regret the inconvenience you have faced. Kindly share the following information in order to assist you better:


                                Signal Bars:
                                Alternate No.:
                                Specific location/everywhere (address required for specific location):
                                Indoor / Outdoor/ Basement/ Any particular time interval or through the day
                                Duration since facing issue:

                                Warm Regards,
                                Aircel Social Care Team
                                Reply
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                                  M
                                  monu019123
                                  from Bholath, Punjab
                                  Dec 18, 2015
                                  Resolved
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                                  Resolved

                                  Address: Jammu, Jammu and Kashmir, 180001

                                  Sir meri aircel ki sim [protected] gumm ho gyi hai teen chaar months pehley, so please deactivated kro, I name is Jagmohan Singh pathania
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Dec 18, 2015
                                  Aircel Customer Care's response                                   Dear monu019123,

                                  Kindly share the following information to confirm customer identity:

                                  Last recharge amount:
                                  Date of Birth:

                                  Address

                                  Regards
                                  Aircel Social Care Team
                                  View replies
                                  Dear Monu019123,

                                  We would request you to visit nearest Aircel store along with your originals ID proof in this regards.

                                  Warm Regards,
                                  Aircel Social Care Team
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                                    A
                                    abhishek chaurasia1996
                                    Dec 18, 2015
                                    Resolved
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                                    Resolved

                                    Address: Lucknow, Uttar Pradesh

                                    Aircel — please deactivate games club and refund my 90 Rs. On 18 Dec, 2015 Sir, my name is Abhishek i am an aircel subscriber. my aircel no. is [protected].games club has been automatically subscribed in my no. The amount of rs. 90 has been deducted today. i have also called customer care but i do not get positive response for my complain. Pls deactivate this service from my aircel no. as soon as possible. Thank u. I dont want anything from your services please permanently block any such kind of services
                                    Dec 21, 2015
                                    Complaint marked as Resolved 
                                    Everything is automatic and fast, just Write your problem.good to see so. Customer friendly service. They just emailed complaint id on my gmail
                                    Aircel customer support has been notified about the posted complaint.
                                    Dec 18, 2015
                                    Updated by abhishek chaurasia1996                                     Aircel — please deactivate games club and refund my 90 Rs. On 18 Dec, 2015 Sir, my name is Abhishek i am an aircel subscriber. my aircel no. is [protected].games club has been automatically subscribed in my no. The amount of rs. 90 has been deducted today. i have also called customer care but i do not get positive response for my complain. Pls deactivate this service from my aircel no. as soon as possible. Thank u. I dont want anything from your services please permanently block any such kind of services

                                    View replies
                                    Hi abhishek chaurasia1996,

                                    Thank you for reaching us at Social Care.

                                    We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
                                    Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
                                    We assure you a quick resolution and the best of services at all times.

                                    Thanks and Regards
                                    Customer Service Officer | Social CareTeam
                                    Email us at [protected]@aircel.co.in
                                    Reply
                                    Dear abhishek chaurasia1996,

                                    As per our system records, Waiver of Rs. 84 has been given to you. Hope the resolution offered meets your satisfaction levels too. We would like to thank you again for reaching us at Social Care.
                                    Please feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. We assure you a quick resolution and the best of services at all times.

                                    Thanks and Regards
                                    Customer Service Officer | Social Care Team
                                    Email us at [protected]@aircel.co.in
                                    Reply
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                                      Utpal Saikia
                                      from Noida, Uttar Pradesh
                                      Dec 17, 2015
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                                      Address: Kamrup Metropolitan, Assam, 91

                                      More then 7 days I have problem of data connectivity. no internet 2G 3G both facility was suddenly disabled. Already contact with customer care for several time and also logged compalint twice, but not positive result till date. Compaint reference No. are 1-[protected] & 1-[protected]
                                      Aircel customer support has been notified about the posted complaint.
                                      View replies
                                      Dear Utpal Saikia,

                                      We regret the inconvenience caused, Kindly share the following details so that our team can look into your issue:


                                      Aircel No.
                                      Alternate No:
                                      Location (Including nearest landmark where issue is witnessed)
                                      Duration of issue (problem since when):
                                      Issue with a specific website or all website:
                                      Browser being used (Default phone browser or Chrome/Dolphin etc.):

                                      Warm Regards,
                                      Aircel Social Care Team
                                      Reply
                                      Hi Utpal Saikia,

                                      We hope your issue has been resolved. Let us know if there is anything else we can help you with. Have a nice day.

                                      Thanks and Regards
                                      Customer Service Officer | Social Care Team
                                      Email us at [protected]@aircel.co.in
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                                        G
                                        Gaurav Keshri
                                        from Gurgaon, Haryana
                                        Dec 17, 2015
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                                        Address: Varanasi, Uttar Pradesh, 221005

                                        I am not subscribe any value added service. But Aircel say Thank you for choosing Glamour Zone 75 at Rs 75.0. You have been charged Rs 75.0 for 15 days. I wanna return to my balance and deactivate this uselessly service. This is big issue many times Aircel deduct my phone balance and after complaining about it no action by service provider. Think is very very bad service
                                        Aircel customer support has been notified about the posted complaint.
                                        View replies
                                        Dear Gaurav Keshri,

                                        We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

                                        Aircel No.:
                                        Date & Time of deduction:


                                        Warm Regards,
                                        Aircel Social Care Team
                                        Reply
                                        I am not subscribe any value added service. But Aircel say Thank you for choosing Glamour Zone 75 at Rs 75.0. You have been charged Rs 75.0 for 15 days. I wanna return to my balance and deactivate this uselessly service. This is big issue many times Aircel deduct my phone balance and after complaining about it no action by service provider. Think is very very bad service My No.[protected]
                                        Reply
                                        Hi mani5799,

                                        Thank you for reaching us at Social Care.

                                        We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
                                        Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
                                        We assure you a quick resolution and the best of services at all times.

                                        Thanks and Regards
                                        Customer Service Officer | Social CareTeam
                                        Email us at [protected]@aircel.co.in
                                        Reply
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