Sir, I havSir, My mobile no is [protected] . I have bought new samsung galaxy J1 on 13th june having offer of 500mb data each month up to six month on using new aircel sim as first sim . I have followed all the rules that i have got on net and that was told by that shopperson. My aircel sim was activated on 16th june and till now i have not got that offer. I had send a message to 121 by writting PRIME . I have complend to aircel about this alot off time and they had called me on 8th jully and said that my IMEI no is not loaded on network so i will get offer within 7 days but it last about a month and it is not startd till now. Ihave tried alot on 198 but no one is responding to my call every time they are busy. No- [protected] is also not responding . So sir i am hoping that you will resond to my email . I thik this is last aircel consumer hope, so please help me..and on the mobile box cover it was written that this offer is valid till june, butijully is on last date i have't got any trustfull responce fron them.. so sir please help me
Aircel customer support has been notified about the posted complaint.
Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in