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Aircel Complaints & Reviews

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Last updated Apr 15, 2024
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Aircel reviews & complaints page 309

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S
Samapti2712
from Mumbai, Maharashtra
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Deduction of money fom account

Address:Pune, Maharashtra

Two days back, rs 130 was cut saying some new vas was started . It has become a regular feature that they have been deducting the amount from my account. Last time through you we have recovered the money. This time KINDLY make them stop deducting the amount from my account....
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A
Aayush Shukla
from Panipat, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unusual Balance Deduction,and No Support from Customer care

Address:Lucknow, Uttar Pradesh

Dear sir, My name is Aayush Shukla.from Lucknow. 3 days ago I recived a Message "You are subscribed to TINY Tv" and suddenly 37 rupees were deduced from my account. i contected to Custmer care for my issue. they told me that the service will be deactivated and my money will be Refunded in 24hours. But it's been 3 days and i have no support from custmer care. they have blocked my number Preventing me to call for support...my no is:[protected]. Again...
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6
65Gyanesh20
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheaters

Address:Bhagalpur, Bihar

These cheaters always betray the customers previously they were automatically activating the VAS services even after registering for DND but now it has crossed its limit.yesterday I wanted to recharge for Rs 155 for 1gb 3g data, the offer was for me on the sim so I recharged online for adding balance to main balance so that I can deduct money from main balance and get recharge of Aircel data .I recharged for rs135 and rs 10 online from aircel...
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Q
qwvinod
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balance deduction for unknown reason.

Address:Varanasi, Uttar Pradesh

My phone number is [protected] and netpack is active in my number. The amount of 35 rupees is deducted from my account for some unknown services in night of 15&16 August 2015. In morning of 16 August i see a msg saying "Thanks for using Aircel Service." Till now I did not call on198 bcoz 8am rule. Refund the money immediately and see that this doesn't happen again...
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N
Naresh.kbamniya.m
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Balance deduction

Address:Sirohi, Rajasthan

I was using Google search just then a message came saying^thanks for using Aircel service^ i called 198 and query about message they said your balance will not be deducted I check my balance it was there but after 10 min it deducted from 56 to 0.01 after then i again called customer care they said its not their fault ...whats it...
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S
Shubham kanojia
from Gurgaon, Haryana
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Regarding poor network coverage in indoor shows emergency calls only

Address:Lucknow, Uttar Pradesh

Hello Sir, I Shubham user of aircel no.[protected] in past months I m continuously complaining about the problem I m facing problem regarding the network.I had recently shifted to my new house 4 months ago, And when I m indoor in my house it shows "EMERGENCY CALLS ONLY". And when I come on terrace it shows full network my various call dropped during this period.I m complaining continuously regarding this problem to the customer care but they...
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S
suman.poppy
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction of Balance for Invalid Reason (2nd Time)

My Aircel Mobile Number is [protected] & I am using this number only from 15-16 days ago. The balance for Rs. 50/- that has been deducted for unknown reason from my number on 07/08/15 has been refunded on 13/08/15 after lodging a complaint in your site. But again the same problem persists. Once again Rs. 17/- has been deducted from my account (Mobile Number:-[protected]) as SMS charge yesterday(14/08/15) whereas I never did any SMS to any number...
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Subhama6000
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Did not get offered net pack

Address:Burdwan, West Bengal

I had got a offer of rs. 27 where i would get 480 mb 2g data for 15 days.but instwad i got only 180 mb 2g data for 5 days.i recharfed on 13th august 2015.also 198 helpline wont pick my phone.my call is getting automatically disconnected..i tried more than 100 times...plz help me...
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A
AbhijitPramanik
from Mumbai, Maharashtra
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Incorrect Call Rate

Address:Dhanbad, Jharkhand

On 13-08-15 I called Complaint Helpline 198. One customer support executive transferred my call to his/her senior Mr. Saroj Nayek. He assured me to activate the previous offer of STD Aircel call @10p/min only for my number within 48 hours. But now its 48 hours over and the call rate is not changed till now. I am not getting one thing, why this Consumer Complaint Forum is made, if they do nothing. Today is third day since I launched this...
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H
hvenkat
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Network

I think the wrist network of tamilnadu is aircel.Because there is improvement in this company for the network field. In this where we go we are not getting the tower properly and there is no improvement. So don't buy a new sim and old user please change u r network...
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Address:Gautam Buddh Nagar, Uttar Pradesh

I am Shailesh aircel customer mobile no [protected].Whenever i keep balance in my sim above rupees 50 they always auto subscribe me to some or the other pack and deduct money from the account.when i complain they say you have subscribed.even now about at 2:40 am on 15th aug 2015 they again auto subscribed me when i was surfing net(facebook) on my browser with internet pack.I am tired of complaining it to aircel customer care they never refund...
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S
souravroy99
from Chittaranjan, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balance cut without any reason

Address:Howrah, West Bengal

9 aug 2015 : I had 93.20 rs main balance. i recharged data pack of 2 rs. and after it exceed the limit to extra 750kb i stopped using internet.. but they charged me [11 rs instead of 7.50 rs]... but they actually reduced my balance from [93.20rs to 68.80 rs]... so they actually deducted {25 rs} from my main balance. which was 17.50rs more i called call center(198) but they ignore it and said they dont have such info... and blocked...
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D
Darshan Chaudhari
from Ahmadnagar, Maharashtra
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Still not confirm for bill payment

Address:Mumbai City, Maharashtra

Dear sir/madam, i had done my Payment against 1) ORDER NO. [protected] for Bill payment of Aircel Mobile [protected]- Rs. 371 & 2) ORDER NO. [protected] for Bill payment of Aircel Mobile [protected]- Rs. 259 & 3) ORDER NO. [protected] for Bill payment of Aircel Mobile [protected]- Rs. 150 Credited Rs. 780 from my account Dt 13th aug 14 but still you have not confirm to me that payment is received i had give complete but still have...
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S
sahoo deepak
from Bhubaneswar, Odisha
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Deduct my my mobile balance

Address:Khordha, Odisha

Dear sir, I want to.register a complaint against aircel regarding deduction of balance for the services which I never activated on my mobile.My mobile number is [protected]. Yesterday deducting 23 rupees for the service pocket internet .I have recharged 30 rupees on my mobile yesterday.and its working also. But they are deducting charges 23 rupees for pocket internet charges which i never activated so please help me to get refund of 23...
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Address:Dhanbad, Jharkhand

Dear Sir / Madam, Sub:-Complaint / Grievances from Parth ( Student of ISM Dhanbaad having Mobile No.[protected] regarding arbitrary and illegal deduction of ( Rs 40/ + Rs 40/- + Rs 7/- + Rs 2. 50 + Rs 11/- + Rs 40/- ) by AIRCELL ----- Complaint of improper, unfair and arbitrary implementation of terms and conditions of 2 G / 3 G DATA PLAN OF AIRCELL -- Intimation o[censored]se o[censored]nethical practices by AIRCELL . FACTS RELATED TO COMPLAINT...
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G
GauravT
from Noida, Uttar Pradesh
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Aircel number is not activated - AFTER 4 DAYS

Hi There, I have purchased new Aircel number from local distributor on Sunday, But it is late Thursday and my number is still not activated. Why? In fact I have submitted all best possible identity with address proof as shopkeeper asked me for processing. Mobile number: [protected] For more details please refer to attachment. (IMSI NO., SIM NO) Please activate my sim no. asap....
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N
Nandalall Ghosh
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Non registering the SIM

My name is Mr. Nanda Lall Ghosh, Age 65 years.My Mobile No.[protected] which was earlier with Airtel n nw it is with Aircel wef 18 Jul 2015.Since then till 13 Aug 2015 i was using the same.Suddenly it is stoped with behind any reasons which is known to me. When Icontacted the customer care they informed that from their saide there is no problem and asked to visit Aircel store. Accordingly yesterday i visited the store but for my surprise it...
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S
suresh kumar456
from Chennai, Tamil Nadu
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Regarding refund inr 108.0

Address:Chennai, Tamil Nadu

I recharged my aircel no [protected] for INR 108 on July 31ST.But at the time recharge was not succesful, afterthat i was asked to the customer care they gave 7 days for refunding, but still now i didnt receive the INR 108.now they told go and ask with your bank, we are helpless.I kindly request you to credit my amount to my bank account....
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Y
y.praveen
from Chennai, Tamil Nadu
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3G service not working

Address:Chennai, Tamil Nadu

I'm using Aircel Postpaid since mid June 2015. I have activated 3G net pack. But, from the day one I couldn't browse anything. Even when signal shows H or H+, I couldn't even open google site. I have called customer care some 7 times regarding this issue. Everyone, tells me to add Manual APN - Select Aircel Network Manually - Clear the browser cache and Restart the phone. I did the same so many times, but though the problem persists. I...
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V
Vaibhav Rai
from Mumbai, Maharashtra
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Aircel activating services and deducting money on their own

Address:Kanpur, Uttar Pradesh

Aircel is activating ridiculous services Tiny TV, Namma Namitha and few more before on their own. Initially I ignored it but now they are deducting Rs. 15-20 on daily basis. I've lost about Rs. 200 due to these services. My Number is: [protected] When I contacted customer care one week before, he lied to me that the services were stopped but they never did. This is really ridiculous activity of Aircel. They activate anything they...
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