Aircel Complaints & Reviews

Txn NO. TNR[protected] to recharge MRP 103 is successful. TT=0 INR, New BALANCE 0 INR, P.F 90.35 INR, S.Tax 12.65 INR. What is P.F Amount, and Where is my main balance. Customer care no response. (I copy to TRAI, Delhi) My mobile No:[protected].

Receipt No. : 11095270 Name : Subramaniam P Payment Type : Bill Payment Mobile No./ Relationship No./Account No.: [protected] Transaction ID : CH98417899041436344256213 Paid Amount : Rs.1030/ Payment Date : 08072015 Kindly update the above details immediately... already paid, but my account discount the aircel service. Pls update & resolve the issue on urgent basis...

Dear Sir, My Aircel No. is [protected]. I had recharged my account with Rs.150 on 13/06/2015. On 07/07/15, Rs. 123.12 has deducted from my A/c. When i called the customer helpline number they said there is no record found and it may be due to subscription of Pocket Store which actually I haven't subscribed. NO vas services has been activated by me. I want clarification on this. If I haven't subscribed anything then why should u deduct from my account balance? This type o[censored]nknown deduction has also happened earlier a month ago. Please return my account balance which has been deducted. Thank...

Hi, I am using prepaid connection +91 [protected], I am daily recharging my no. with Rs. 100, but when I am seeing my balance after 10 minutes, its showing Rs.0.00, I recharged my this no. Rs. 400, but I used only Rs. 35, rest of amount is detects by you people. And when I am trying to call customer care, my call is not connect to them. So what I will do, please help me. and send me the details of this amount detection. Thanks & Regards Hansraj Gupta +91 [protected]

Dear Sir, My Aircel No. is [protected]. I had recharged my account with Rs.55 on 29/6/2015. On 3/7/15, Rs. 25 has deducted from my A/c. Again Rs.5 was deducted on 5/7/15 and 6/7/15.When i called the customer helpline number they said it was due to subscription of Pocket Store which actually I haven't subscribed. NO vas services has been activated by me. I want clarification on this. If I haven't subscribed anything then why should u deduct from my account balance? This type o[censored]nknown deduction has also happened earlier a month ago. Please return my account balance which has been deducted. Thank you

I recently did a recharge of 993 (12 gb data aircel) on 05/07/2015 around 11 pm. But it resulted in a failure (transaction was successful) and was expecting a refund within 5 days. I did the recharge once again and again the same thing happened. I got the message "Your request to recharge 993 INR cannot be processed at this time. Transaction number is BHR[protected]." (this is the first message, the second one had the number BHR[protected] I did the recharge again on 06/07/2015 around 3 pm and although the transaction was successful, i did not receive any message on my mobile number (yes i double checked my mobile number it was correct) and now another day has passed! What is happening? I have never ever suffered earlier in online recharge of aircel. I have practically lost Rs.2939 with nothing to show for it!!!

I have already raised a service request no 1-[protected] my aircel postpaid connection no [protected] has been discontinued since last two days. i have made all monthly payments, latest being on 6/7/2015 of Rs 682. However service still not resumed, . Customer care says that I have to make interim payment of Rs 281 /- . But why should i make any interim payment when all my payments are regular. I am extremely inconvenienced and unable to make any payments right now because I am travelling in a remote area and not able to do any payment through netbanking as well since SMS facility has also been suspended on my number. Your customer care no [protected] does not offer any help I called the number 5 times, every time they said i have reached the service for prepaid numbers and they will transfer me to the concerned post paid department, but it never gets transferred. I need my services to be restored at the earliest else i m shifting to another service provider.

till date not solve my problem plz look up the matter as soon as prossible.mobile no is [protected]
07.07.2015

My aircel no. Is [protected], and i have not subscribed any bluddy service like this on my number but a message received you have subscribed aircel fun tv. When i send a msg STOP to 155223 It say you have not subscribed any vas. But today deducted my money Rs 20/-.for aircel fun tv services. Why ??? Immediately deactivate fun tv subscription and return the money to my account.

for[protected] wap charge rs.1137.83 claimed whereas net connection was not at all used thru the mobile. pl waive the amount. we are paying bill after deducting rs.1, 183/- v.anbalagan, director & ceo sun paper mill ltd. 86 evk sampath road chennai 600 007

Sir my aircel no is [protected] uttam kumar mahato my value added services has activated itself and my balance is dedudted all the time atleast 300rs has been, deducted pls i want to activate dnd, i tried so, many time in customer care but there were no responce so plesse do the needful

Someone got Aircel number and they have provided My Airtel No as alternate number. Since they haven't paid bills, am getting AM-OVERDU messages so frequently. and asking me to pay the bill amount. I ve already explained this to customer care so many times, but still am getting these messages.

AirCel No: [protected]/ 61

Sir, I havSir, My mobile no is [protected] . I have bought new samsung galaxy J1 on 13th june having offer of 500mb data each month up to six month on using new aircel sim as first sim . I have followed all the rules that i have got on net and that was told by that shopperson. My aircel sim was activated on 16th june and till now i have not got that offer. I had send a message to 121 by writting PRIME . I have tried alot on 198 but no one is responding to my call every time they are busy. No- [protected] is also not responding . So sir i am hoping that you will resond to my email . I thik this is last aircel consumer hope, so please help me...

this is my mobile number [protected].my name is parthiban.actual problem is 99rs deduct from my mobile balance.i call to customer care they telling we charge for wap.. but i but net pack..aircel is donig this for me 3rd time..i dono y they are doing.. i need refund..please make process soon as possible

my aircel prepaid mobile no. is [protected] i do online recharge on dated 04/07/2015 but not successful;- 1. reference no. RJ70626771501435978153961 amount 220 2. reference no. RJ70626771501435979522982 amount 56 and my balance is deducted in my sbni bank debit card of account no [protected] ifsc code sbbj0010065. kindly solve my issue or refund my balance

Hi, Recently I got a message that I have subscribed namma namitha services and I have no intention o[censored]sing it neither I did take any efforts to subscribe it.kindly deactivate this service and refund my money. My Aircel no. Is [protected] Thanks, Sonam

Balance deducted and message given that service had been activated for upe3g8. when I complained on Phone no 121 then no adequate response given and told that you have activated it .I asked what phone no I have dialed they did not given any reply .when I told that to register complaint they refugees and cut my phone. after that an other SMS got that your SMS pack have been activated .

My aircel postpaid mobile number is [protected].I had applied for MNP three times for various networks. But these cheaters are cancelling my MNP request every time by lying that my payment is outstanding even though i cleared my bills before generating porting request. Finally i have MNP request on 25 th june 2015. To idea prepaid network. My porting request number is DT573762 validity of code is 08/07/2015. I hav cleared my all bills and hav an excess amount of 115 in my account on 22/06/2015. But upto 05/07/2015 they constantly told me the request in process but today they informed that my request cancelled again due to outstanding amount. But they even told that the unbilled amount as on 06/07/2015 is 16 and my acct has35 rupees e xtra . I continously called them and asked explanation from them nut nothing happened. Finally they blocked my number frim contacting their stupid customer care. I am asking aircel to accept my request to MNP to idea and change the network immediately. Please i beg u guys don't go for aircel. It is the worst network in India in all aspects.

my aircel no;[protected] a/c no 1-[protected] use in 3 years bills not i am get in. but pay on all month add over amount. this month bill not receive in my adders.already extra payment in my account. no response in details bills. no balance in previous month.

Myself Manesh Kumar Contacted Ua customer Care center Before 5days as my balnce of INR 15 was deducted a Female executive picked ma call n she assured me that within 48hrs d amt vl b refunded But afta 48hrs i dinn receive my balnce afta dat again i hav been contacted nd Some o[censored]r executive hav picked the call he was very rude to me n later he had disconnected the call… Afta dat again i contacted ua customer Care center and spoke vth the escalation desk… He said i l surely receive a call from the heigher auhority in 15min but i dinn receive… Here afta from 2days my balnce of INR10+INR10 has been deducted i again called ua center to know abut it but vth out any intimation thy disconnected my call and i again called to the center and spoke vth the escalation desk Mr.Ramesh…I ordered him that i need to speak vth the quality or Team leader he said that thy are not present in the floor and he said thy cnt refund my amt back is this the way ur customer support runs waste service i hav eva seen…My mobile no:[protected]