Aircel Complaints & Reviews

Dear Aircel, My Name is Zakir and My Aircel no is [protected], on 29 June 2015, 10:00 AM, A lady from customer care has called, said something and disconnected the call. later i have received a message of Rs 35 has been charged for Music Connect. straight after that i have called 198 and deactivated that service and got a message of deactivation. but until now i didn't received my Rs 35. while deactivating i was told that i will be getting refund within 48 hours. i have waited for 48 hours but i didn't get any refund. i called again to 198 on 01 July 2015 but again they said i have to wait again until evening. it's a week now which i have not got any refund of Rs 35. This is not acceptable and totally unfair. i am asking my own money from you for being charged for nothing. Please refund my Rs 35 as soon as possible. Hope you understand. Thank you in Advance.

sir mera no. [protected] mene *121# option me jaker inter net recharge kiya tha jisme co. ne 31 ke recharge pr 31 dine ke liye 125mb data batya tha bad me mere no.se 31 rupaye debit katne ke bad ye seva me mo pr msg aaya or seva uplabdh nhi hue bad me 4 june 2015 ko 198 pr complain karane pr unhone bataya ki aapki complain darj kr li gae he or 6 june 2015 ko bina bataye complain close kr di he

MY MOBILE NO [protected] .WHERE I DID CHARGED 50RS AND I GOT 43 RS AND IT GOT DEBITED AND BECAME 0 WITHOUT ANY CONFIRMATION AND I DID NOT ASK FOR ANY SERVICES THEN ALSO I GOT IT AND BALANCE GONE CHECK AND LET ME KNOW.i RECHARGE MY MOBILE AND BALANCE BECAME 0 IN 2 DAYS .JUNE 30 AND AFTER TWO DAYS BALANCE 0 CHECK AND REVERT MY BALANCE

My mob no is: [protected] On 28th June 2015 i realized that my account got deducted with rs 45/-. They have activated some service and callertune without my permission .To resolve the problem i tried to contact customer care number. After a long time try finally the call got connected. I got an assurance that the problem is going to be resolved and i will get back my money. But that did not happened. After this incident again i tried to contact the customer care again and failed several times. Its really a very bad service from them. It is not the first time. Relay bad kind of service from Aircel odisha. They are just deducting my money for anything. This started from 28th of june. If i have not activated any service, then why the money got deducted from my account. To total money deduction is 15 rs and 30 for caller tune. I have not activated any caller tune. Again the day before yesterday rs 7 is got deducted as part of government job alert. I mean this is ridiculous . Total deduction till now is : RS 15+ RS 30 + RS 7 = 52. I have received just Rs 15. Please refund rest RS 37 to my number.

I would like to inform you that customer care operator was disconnect my mobile number service [protected], dated 3/7/2015 due to this disconnect the number financial dealing loss starting . i am also calling before 3 to 4 days regarding this matter to the customer care, and aircel mobile store. so kindly solve this problem .

I took a new aircel sim on 28 June 2015 from ganesh nagar (near laxminagar), Delhi by paying Rs 100.The retailer told me that i will get rs 69 balance and 69 mb internet after activation.the sim got activate on 2 July.But after the activation I did not receive any balance or data.When i went to the retailer he told that he had already recharged the balance on 28th (the day I bought the sim) and also showed me the message of successful recharge.Now when i call customer care, my call is not connected saying all the executives are busy.Please help me.I am scared that if this is the situation just when I bought the sim, what would happen further.Its very disappointing. My aircel number is [protected].The sim is on the name of Simpi kumary.Please fund my balance and data on this number.My contact number is [protected].Kindly resolve my problem as soon as possible. Thank you

Sir i have recharged my phone no [protected] with top off of rupees 28 to get 125mb 3g data but insted of giving me the balance they have increased my call rate from 30p perminute to 40paisa perminute. . . Sir the costumer care not helping at all please help me. . Sir if possible please reduce my call rate to 30 paisa which was initially and refund my balance

MY aircel no is [protected] .My bal is deducted on 28 June 2015 of 95Rs. On the same day I given a complaint. They Told that my a/c will refund by 95Rs in 48hours. But, I didn't get it till 5th June 2015. And now if i call to customer care they cut my call without giving me proper information.
it feels to me that they had put my no. in no reply zone.

while recharge from online two time it failed to recharge and amount is also deducted... after failure i hadn't recive my money back to my account... details of it is listed below... kindly help me please ... 1. Name: Number: DD-Etopup Content: Your request to recharge 193 INR cannot be processed at this time. Transaction number is BHR[protected]. Time: 7/3/2015 2:01:21 AM 2. Name: Number: DD-Etopup Content: Your request to recharge 193 INR cannot be processed at this time. Transaction number is BHR[protected]. Time: 7/3/2015 2:01:21 AM Name: Number: DD-AIRCEL Content: Dear Customer, your recharge transaction was not successful. Amount deducted if any will be credited back to your account within 5 working days by bank. Time: 7/3/2015 2:05:06 AM

my aircel balance ( has been deducted and remains zero on 05/07/2015. I comunicate to customer care but no remeadial step is not taken in this regard . So i request you to take necessary arrangement to return my balance as early as possible. My mob no-[protected]

Hello, The company is giving nothing but wants everything, the Internet plans rate increases for no reason, neither they are giving good service fot network nor value for money, the price for 3g net plans increased but the speed is same as of idea 2g (30-50 kbps) They change the scheme for no reason nd they will know it very soon.. Only using the sim for chip 3g net..bt now its going to be useless. Before they give 300mb 3g data for 5day but now only 200mb..

Dear aircel, pocket store was activated on my no [protected] without my consent and rs 5 has been deducted.this is nt the first time i am facing this problem.last month tiny tv was activated automatically and i was charged heavily.plz improve ur service, deactivate pocket store from my no asap and refund my rs 5 balance otherwise i am taking legal action through TRAI.

This is to certify that aircel had decucted rs.65 from my account on the 3rd of july. After the incident i had called its customer care and asked one of its representatives to refund the balance to which they had assured me that within 48 hours the balance would be credited to my account. since then i have been trying to get in touch with the customer care but it always say their lines are busy and even the deducted balance hasn't yet been refunded. my request number was [protected] and my aircel number is [protected].

My no.[protected] I spoke lot time to your executive, but the are making only fool to customers. They are not taking any response, if aircel can not able to provide 3G service then never promise to customers. If he can then do it needfully.

Hello Aircel team... I had been charged ₹99+₹99 for (unknownly) activated some of the wap service for two times one on 2nd july and another one on 4th July 2015. I had noticed now (4th july) only. The above details are provided by customer care while i had asked about the deduction. They refused to refund my money and even not responding to my words and they suddenly disconnected the conversation. Now i am helpless. Customer care also no answer how to use it. My mobile number [protected]. I am requesting to give my money back.

Hello team, I had recharged rs 251 on 4 july 2015 and had got currency of rs 180. Later aircel deducted 148 providing internet pack on 5 july. When called up customer care she is not ready to refund the amount.She say like its a mistake from my side ... what nonsense. U people will be waiting for the customer to recharge for a high amount and once they recharge you guys deduct the money in some or the other way. This is not the first time happened to me. I am experiencing a worst service from aircel.

Hello Aircel team... I had been charged ₹99+₹99 for (unknownly) activated some of the wap service for two times one on 30th june and another one on 2nd July 2015. I had noticed now (4th july) only. The above details are provided by customer care while i had asked about the deduction. They refused to refund my money and even not responding to my words and they suddenly disconnected the conversation. Now i am helpless and afraid of recharge the high amount talktime (eg.₹300, ₹500 etc). Please refund my money... My mobile no. [protected] Name. Mohamed Rafi

Sir, I paid my post paid bill on 01.07.2015 for the mumber [protected] but today at 4.50pm i received a call from a number [protected]. A female staff asked me to pay my outstanding bill, I told that i was paid on mentioned date. Then she ask me about receipt number of bill that i paid. Is it my work to hold the bill always in my hands? Problem is at there end that no updation even its all computerised. Already i delayed to pay because of no res ponce from customer care. Again they doing same thing to hurt the customer. Msg i received after paid my bill amount 1272.00 is... Info: PUR/AIRCEL CELLULAR LIMITE/CHENNAI/AIRCEL CELLULAR LIMITED I am totally disappointed due to postpaid. Kindly help me to change my plan from postpaid to prepaid. Regards G.Thiyagarajan [protected]

Madam/Sir, I want to know the address of Aircel store nearby my location to purchase one Aircel Micro Sim. And is there any online purchasing method available to purchase a Aircel Micro Sim. My Address: City-Jamshedpur State-Jharkhand PIN-831001

Dear sir/madam yesterday my balance was rs 24.00. But today my balance is rs 14.00 But No download done from my phone. May I complain your customer care.But we no get any type help from your. so please do the needful & please back my balance amount regards [protected]