Aircel Complaints & Reviews

Hi, this is pramod nagaram, Aircel is still calling about their plans to subscribe, but currently i am in Vodafone network . the number ported 1 month back but still i am receiving the calls from aircel. i raised many complaints through the mail but they are not responding properly. every time i want to discuss about the issue they are raising new bug but they are not following the current chain of mails . it looks like i am raising the complaint newly every time, simply they are saying that number's did not found in their data base to remove . so what i did is i tryied to subscribe, since my network is Vodafone so it got failed to subscribe the plan and got a message from Aircel saying that subscription failed (this is the proof that aircel is calling ). Please do the needful this is irritating.

Hi Mam/ sir, My mobile no [protected]. this no already active net offer..now also net balance available for my account...today now recharge 20 rs. u r get it that money ...i want my money immediate .. im call costumer but no service i want my money

I have recharge with 148/- offer that 1.5 gb 2G Hi speed internet and rest normal unlimited 2g for 28 days. but Hi speed 2G not support . complain #1-[protected] but not response or no one call me. Prasenjit Chakrabory [protected]

Dear sir I biranchi Narayan sahu my aircel no [protected]. I request to plz refund my balance which deducted on date 04/06/2015 by VAS service. I was calling costomer care that day bu my no had blocked. plz tell me what to do. plz advise me & process imediatly Thanks biranchi Narayan sahu

It has been around 5 yrs that I have purchased an Aircel sim(no.[protected]) and was using.I got the sim from a retailer with definite genuine and valid documents and photo.But after using around 5 yrs. suddenly aircel has deactivated my sim without showing any reason a week ago.while enquired about the reason at aircel customer care(from another aircel sim of someone), I am informed that they find my documents invalid and I have to take new sim after submitting fresh documents and Rs.30.aircel discovered my docs invalid after long 5 yrs!This is ridiculous and inappropriate activity on the part of aircel.Why should I pay Rs.30 and re-submit docs when I had submitted genuine documents at the first time and was kept accepted by aircel all these years?I would urge to immediate reactivation of my existing sim otherwise aircel should compensate my business losses due to inappropriate deactivation of my connection by them. my sim no.[protected] pkt.date 04/10

Dear sir My No.[protected] and My 528 MB Data is deduct in 03.06.2015 at 8.25 pm.and the incoming massage is "Dear customer you consumed 60% of your high speed quota for MRP 198 to enjoy continuous high speed data please recharge with PI pack." at 8.23 Pm.

I am from District Karimganj, Assam .I had taken Aircel easy recharge sim (no [protected])on 26th of April 2015, but till this sim is not activated, i am calling to frenchisee regular but the technician are not giving response .i had lodged a complain before.I think Aircel is not ready for giving service.

sir, im sundhar. im using aircel with this no. since 2000 . last 6 r 7 month . im send the msg its replyed service not available. cmpny tlg me you r use a marketting msg, ., but im not using any other mrktg msge, pls clear my pbm. the text message pbm issue is very tension with 7 month for me. pls help me sir.. thanking you

I had already complained twice for network as it is not available inhouse. Both the times, aircel representative said that it will be solved in 3 days, but no action has been taken yet. And now they are not responding even to my call. Using aircel is like a hell. I daily miss a lot o[censored]rgent calls and cant even change my number. Please respond and solve it. Name: Akash Goyal Mob: [protected] Address: WA-31, Gurudwara Road, Shakarpur, laxminagar, Delhi-92

Sir On 24th May nyt around 12 oclock Deduction of 16 rs Made From My Account no [protected](mobile), executive told me that deduction made against net usage, bt at that time i had net balance in account I have launched my complaint for refund But till now i Had'nt Receive refund' So pls Make Action n Make refund prince sharma [protected]

Aircel ka retailer na bola mera ko new sim main tera ko har month 17 ka recharge par aircel to aircel unlimited free 1 year tak lakin ab is skim.ko bnd kar diya lakin ab iska bahra main retailer sahi jawab da raha ha our nahi aircel compny plz [censored]ion my mobile no. [protected]

Mobile connection no- [protected] Dear Sir, I am subscriber of above mentioned mobile connection. Aircel has deducted two times Rs 30/- each on account of value added subscription which were never subscribed by me. I have called at 198 on 31st May, June 03 and June 04 to the Company. on 31ST May I was informed that there is technical problem and advised to call at 155223 and money will be refunded within 24 hours and we have done the same but no refund received. I have noticed again on 02/06/2015 that balance has been deducted again. I called the company they again told there is technical problem and advised to call in morning. I called twice today in the morning but persons in their office were not ready to listen me and refused to give credit. they have refused to give proof of my subscription application and to check telephonic conversation on 31/05/2015. This is the case of harassment of customer. Please look into the matter and direct the concerned office to give credit the balance so deducted and warn them for future mistake. Best regards, Sandeep Kumar Gupta Alternate Mob- [protected]

Before this many times my balance got deducted & today again it happened in the morning I have received message thanks for using Aircel services. And once again I received a message thank you for subscribing Aircel services. I tried calling the customer care but my calls were unanswered & disconnected... Today also me balance if around 10 ₹ got deducted by automatically activating such stupid services... I just want my balance to be refunded & I don't want this to happen again... Please consider my request for the same... My Aircel number is [protected]...

Hello sir/madam, As I mentioned in the subject I got a msg from u as net pack recharge of rs.49 but its coming call rate pack.. I ve attached the snapshot of message dat i ve got.please verify this & confirm contact number:[protected]

Hi Team, I am soumyranjan Pradhan, social worker of Odisha .I took postpaid in the month of Jan 2015 and next week after getting the service I informed to the customer care to disconnect the service and move to Prepaid. So, they asked me to deposit the amount Rs.- 200/- and 34 /- in the customer care office Satya nagar bhubaneswar.I deposited those amount there only. Few days after they disconnected my services. Even before going to Satya nagar office I sent one mail to Appellate authority of Aircel. But did not get proper answer from them. Now the month is June 2nd 2015.. So far my number is inactive. They are forcing me to deposite Rs.700/- and Putting pressure on me and giving mental tension. My questions is if they could not provide proper service to customer then why should care the customer to service provider. I need one proper investigation and culprit should get punished soon.. I lost amount around 1 lakh rupees during this period. Request you to send out mail([protected]@gmail.com, [protected]@gmail.com) and call([protected]) if you need any more information. Regards, Soumya

I am just trying to figure out the problem of aircel with me.Last time Rs.5 balance had been deducted.customers care told me it's related with internet and now today Rs.20 has been deducted for dialer tone just after a day when I recharged my account. I asked the Cust Care before recharging my account that is there any VAS activated on my no. or not.They answered me negative about that. so, I recharged my account and now again same problem. When I called customer care today with two different no., they disconnected my call 3 times. I know if there is any VAS Service activated then within 24 hours the balance is refundable. I want my balance back urgently. Please help me please.

DEAR SIR, I RECEIVED YOUR MAIL YOU TOLD THAT SUMBIT THE DOCUMENT. SIR I SUMBITED THE DOCUMENT( ID & ADDRESS PROOF AND PHOTO) TO THE MANAGER PONDICHERRY AIRCEL OFFICE (NEAR RAJIVGANDHI SATCHU) ON 28.05.2015 BUT THEY NOT GIVEN DOCUMENT RECEIVED PROOF. TODAY 03.06.2015 I CALLED THE CUSTOMER CARE PEOPLE TOLD WE NOT RECEIVED THE MAIL FROM PONDICHERRY AIRCEL OFFICET THEY TOLD YOU GO TO CONTACT THE AIRCEL OFFICE. HOW MANY TIMES I WILL GO TO THE OFFICE AND FOLLOWUP SO CONSIDER MY REQUSTING . MY AIRCEL MOB NO.[protected] [protected]. WITH REGARDS T.SRIRAMAJAYAM

A balance of Rs 30/ deducded from main a/c yesterday(02/06/2015) by activating value added service queen dazzing without my consent.I have already contact Aircel customer care but they give no response about balance refund.Please look into the matter so that they refund the balance. My No [protected]

my no is-[protected]. i have recharged with Rs 69/- txn no-ORR[protected] ON 31.05.2015.on next morning when i see my balance it was Rs 25/- WHY THIS NUISANCE OF DEDUCTION BALANCE AT NIGHT. YOU HAD DONE IT WHY YOU ARE NOT GIVING DETAIL SMS OF THIS DEDUCTION. Your night shift people are involved in this work of eating balance.REVERSE IT QUICKLY otherwise we will close all AIRCEL CONNECTIONS in our offices, house, colleague circles, friends. MIND IT.

I generally recharge with RC455 3G data plan. This month i did the same on 08/05/15 for my # [protected] and with in 2 weeks my net completely slowed down. I cant even open Google page. I called customer care and they say i utilized my data. Where as i have used only 1.7GB of data out of 4.5GB for 3 months. Attaching the screenshot of data usage.