Aircel Complaints & Reviews

Hi on 24/5/2015 I activated Rs. 2 Internet pack which have 10MB data for 1 day. After activating I was surfing on the google & wikia only. No download happened. I suddenly saw aircel deducted Rs. 10 for no reason. I instantly called 198. They are told me that i have download or visited paid site. There was no other service was activated. Being unsatisfied i visited local aircel store. They told me complained is filed, within 72 hrs you will get refund. After passing more than 4 days i called aircel customer care again & they again gave me same excuse. I didn't download anything, neither activated any service, nor visited any paid site, simple google & wikia, while doing all this my MB limit wasn't crossed. So why they cut my balance & constantly denying to refund & giving me lame excuses. I have been using aircel more than 4 years. Now i'm extremely fed up with their service. Cheaters!

Dear Sir/Madam,


I draw your kind attention that Your Plan benefit Rs 175.00 fully deducted by mistake from your side (mobile no [protected]). Bihar care had no answer regarding this issue only comments to write us to "feedback received from our Network team, your location is far from our site & a new site is required to resolve your issue. Currently no new site is planned at your location ".

I know there are major mistak from your side. First of all you deduct the balance from my mobile and lastly commented this type of language. If you have not resolve the same we take legal action against them.

Thanking you,

Shyama Das

Mobile no [protected]

My mobile number is [protected] . Many times my balance deducted first Rs 25 and after that Rs 48 and after complaining to customer care they always replied it is deducted due to downloading but I have already 3g internet pack of 1 month of Rs 155 .. They can't resolve my problem and the worst thing is that I am unable to call customer care from my sim... And when I call with another sim they respond and tell nothing about balance deduction but only say due to downloading.

Pls deactivate that A2A RC2 pack which is taking my balance 2rs everyday...i dont want that service. Deactivate that service In my aircel no.[protected] this service is getting renewed every time and my money more then rs.100 i guess is deducted by company. The service is this " Your lcl A2A RC2 pack has been renewed. Enjoy lcl A2A call at 10p/m for 7 Days.1st 60sec at 2p/sec " . I want to stop the renewal of this service as soon as possible.

I have lost ma sim card before 4 months and i have closed by calling in aircel help line and i have paid amnt of rs 808 before 3 months without any used of sim card and now again and again u ppl sending the bill i have already closec it so y u r sending d bill plz do d necessary otherwise I will register a complaint in consumrable court...

Dear Sir, My name is Sudhanshu Kumar Choudhary. My Aircel No [protected]. sir yesterday 9:48 pm my mobile balance to cut 10 Rs. Automatic. & my no. to not call to customer care. Please help me quick.

my name is sanjit singh and my contact no is [protected], They are deducting money without any message within 5 days 2 times they have deducted 15+15=30. what we need to do for it, i am trying from five days from last five days but i am not able to contact them because Line is coming busy anytime . please provide me solution for it. thanking u.

I bought a sim on 4-5th of may 2015 from Bangalore. then before i could activate the sim i had to leave for Delhi. on 7th of may 2015 i tried to activate the sim card. i wasn't able to connect to 59059 or 059059 as i was on roaming. i was told that i will get activated in 24 hours. My sim card has not been activated even after continuous calls to the customer care. i even told them that i am unable to connect to 59059 for verification.i know without verification my number wont get activated. customer care executives asked me to visit Service Center from where i bought the sim. due to my non availability in Bangalore i made my friend visit the same in Bangalore. but even after the multiple visits it has not been activated even after providing the verification documents again. Aircel number for which assistance is required is [protected]. sim card no is[protected]-06042 kindly resolve my problem that i am facing. its important for me to get the number activated. its an urgent situation which needs your attention. i hope necessary steps will be taken from your side towards it. in case of failure i might have to seek legal help for the metal harassment faced by me during the process and also for the damages that i have suffered. ***please contact me on this number [protected].

Dear Sir, This is regarding the balance deduction problem that I m facing since I took aircel connection. My mobile number is [protected].I got the sim I m having horrible experience.Rs 30+3 has been deducted from my account . I m trying to call up the customer care the line is busy. No response at all. not getting a solution. PLEASE HELP ME. Regards, Balaram

I recharged my account with 67 rs on dated[protected] and received 1000 MB. But 1000 MB data consumed upto[protected]:00PM whereas i surfing only few websites. now i want to know what is the maximum data transfer rate in mobile with 2G network and how much time required to consume 1000 MB if i used regularly internet. i recharged with 67 Rs. on dated[protected]:28 PM and received 1000 MB. the above said data consumed upto[protected] at 10:00PM. total time 26 hours i.e. 26*60*60= 93600 Seconds(If i used regular) total data received 1000 MB =1000*1000 KB =1000000 Kilo Byte =8000000 Kilo Bit as per customer care the approx speed is 30 Kbps (Kilo bit per Second) total time required to consumed the above said data i.e =8000000/30=266666 seconds. so please look in to the matter . thanks [protected] sunder lal yadav

my balance is getting reduced without any reason.on 24th may my balnce was 80rs and on 26th my balance came to 51 and today my balance is 18 rs. i did not made any call after 24th may . and on the other hand my data connection was off. so this is not gonna be the reason for the reduction of my pre paid balance. plz see what is the problem and i want refund for this!!! otherwise i will complaint to RTI. my phone number is [protected] and my email address is [protected]@gmail.com

Hello sir/madam I have recharged aircel night pack plan of rs44 on my aircel no [protected]. I got a message saying that thanks for recharging night pack for rs 44. So, after downloading only 7mb my net got disconnected. I again try to connect but for some region it doesn't work.. So I checked my balance and it was 0... I have 111 rs before recharging... I want my money back as I have not used the net and also for deducting the remaining balance to 0... Pls sir/madam help me...

Hello Team, It seems like the repeated issue for me.. i have recharged my Tamil Nadu aircel Number:[protected] today with the recharge of RC 109..=Full talktime+109 MB of 2G/3G Data+109 SMS Free for 30 Days. I have done this recharge jus 10 mins Back. But still main balance shows 0.45. And some p.f shows 97.00.. Can you please tell me whats happening and why is still repeative issue .. I demand an explanation and i want my 2 recharge amout to be credited back to my Number. My Tamil Nadu Aircel Number is 91-[protected]. Please send me ur reply ASAP. Txn no:TNR[protected], Recharge MRP 109.TT=0, New balance=0.60, P.F=97 regards, Rajesh V

Hello, Aircel continuously deducted my balance without any reason. +91 [protected] (Aircel) is my number. I have tried to contact AIRCEL customer care executive but they are not responding me. Thanks, Pratap Thanks, Pratap

sir, i have been credited Rs 10 in my A/C on 23/5/2015. But again on 24/5/2015 rs 5 has been deducted from my account. and my balance gets deducted every alternative day. sir, can you please kindly give reasons why these unwanted Vas services gets activated on my number without my permission???? can u please stop these unwanted Vas service and stop these unwanted mental harassment? n kindly ensure me that no such unwanted Vas service gets activated on my account???? Moreover why do am i replied automatically that "the centre is facing heavy traffic" when i try to call 198 and speak to a customer care executive from my number???? but i can get through when using another aircel number. please try to solve this problem as soon as possible thanking you Suman [protected] is my mobile number from which balance is deducted each alternative day

Hi, This is not the first time this problem happened. Last time also i had put a complaint regarding the same, but later i had let it go. I have been keeping track of my data since then. I have recharged with 148 rs 30 days net pack on 11th of may 2015, today(22nd may 2015), i had above 100 mb data left, i have last check at around 8:45 AM and at around 9 am i have downloaded one 16 mb file and after that it is showing by 100 mb data is gone on the top rs 200 got deducted from my main balance. when i asked the customer care they told me that my 100 mb got over at 7 am which is absurd as i have not downloaded anything other then that 16mb file and i was just using whats app. Now how is it possible? I don't know what to say, this will be my last complaint to you. Thank you Thank you

" Dear yvt, All the services has been deactivated of your number, also Rs 15 has been credited to your account, requesting you to please Activate DND on your number. ! Report Spam " W.r.to my earlier complaint " Aircel - Aircel again deducted my balance..." I received the above reply but still the 15 ₹ balance haven't yet refunded to my account... For my Aircel number [protected]...

dear sir /madam...i am using aircel. An amount of rs. 30 was deducted unexpectedlyfor dial and chat service... on calling customer care there is bad response and misbehave words by customer executive. Initially they told that they can't do anything and if i will argue they will load my account my 30 rs within 24 hours.. again on calling after one day they are not giving amount and proper response to the call.thank u

MY aircel postpaid no.- [protected] i have taken plan of Rs 149 and instead of that they have make the plan of Rs 249 they cheated me and they also submitted wrong address and i became upset of it and disconnect it. I paid all bill according to Rs 149 plan. Security deposit by check Rs 250 should be refund after the company's balance was adjusted with security and balance amount should be refunded. Harinder Singh contact no.- [protected] Please help me and contact me soon.

I have received threatening call from Aircel Call center for unpiad bill which i never used. They call me saying they are calling from Consumar court and putting case on me for cheating. Actually these company cheat us and trying to threatan Indian people. Please help us.