Aircel Complaints & Reviews

I have taken a new aircel prepaid connection in which i have made first recharge of Rs95 according to plan of aircel in assam it provides Rs 90 talktime and 500 mb 3G/2G data but i only got Rs 90 talktime, did not got 500 mb data Please give the solution and whenever i am trying call to 198/121 it is not responding.It has been since 3 days i have not any respond from aircel.. Please provide the solution as soon as possible ...

I never request anything but always the message is coming like thank you for your request this...after that they are deducting money from my balance. Today also message came(which mentioned in subject) please check and confirm amount not deducted from my account. Please don't send this kind of request and don't deduct the amount. My mobile number [protected]

THERE OCCURS VERY MUCH TECHNICAL FAULTS IN MY AIRCEL NETWORK VIDE SIM NO [protected]. (1) THERE IS ALWAYS SERVER ERROR & DNS PROBLEM AND NO MAIL CAN NOT REACH TO THE SENDEE AND A MESSAGE COMES THAT DELIVERY SYSTEM FAILS. (2) THERE IS NET CONNECTIVITY PROBLEM AND AFTER INSERTING MY BEETEL DONGLE TO MY HCL LAPTOP NET COMES AFTER 10-15 MINUTES. (3) THERE IS ALWAYS PROBLEM OF ADOB FLASHER & PLUG-IN AND YOU TUBE DOES NOT FUNCTION PROPERLY.

Hi, This is harish and the complain number is 1-[protected], In my mobile I have rate cutter, 3g pack and all, today you people took me 100 rupees from my main balance. I got a lot of offer messages a day but don't you know to send a message regarding the charges which you took from my main balance, so I called the customer care regarding the charges but you people are not sure regarding the charges and simply saying I clicked on VAS service and I ask them to cancel the service and refund the money but you people said its not possible to cancel/refund so I request them to transfer the call to supervisor they said ok and disconnected the call I have tried multiple times to reach the supervisor but I couldn't. Aircel customer service is the worst customer care which I had so far. I asked the customer care person what is the procedure to change the network, they gave the steps all of a sudden I appreciate that but don't you know how to retain a customer. I request you to refund my money ASAP. Regards Harish +[protected]

I am a Aircel customer and my phone number is [protected]. i am getting messages that i have subscribed to dial and chat which costs 35/- per month. i have tried to unsubscribe it but didn't find it in any of the vas services. i have lost 70/-of my balance because of that.i am sending a photo of the message which i received this month. kindly respond to my complaint as soon as possible.

I had RC29 and RC13 activated in my number ([protected]). And I was getting the benefit of both. On expiration of RC29, I have recharged again, now RC13 stopped working. I lodged a complain to Aircel Customer Care and they are giving some odd theory- "This is in reference to your e-mail dated 12/05/2015 regarding the call charges concern. We would like to inform you that we have verified your account details and found that your account is already active with RC13 rate cutter pack. However please be informed that your account is also active with RC29 rate cutter pack; hence your local outgoing calls charges are as per this pack." I was already getting the benefit, so this theory doesn't make any sense. Please do the needful to fix this issue at the earliest. Thanks in advance.

Dear Sir, I am Peter from chennai like to file a Complaint against Aircel Company due to, they are activated Sayari pack without any information for which they had deducted Rs.30/. when I called to customer care they accepted and send a complaint number 1-[protected]. After 2 days i received a message stating that the complaint is resolved. But i havnt got the refund. Thanking You., Yours faithfully Shaine Peter +91 [protected]

Hi, For the last few days, I'm getting topup recharges on my cellphone but unfortunately all my balance is getting deducted within a few hours of the recharge. My cellphone no. is [protected]. I got a recharge of Rs.50 on 9th May, Rs.50 on 10th May, Rs.70 on 11th May. Cumulatively, They have stolen away Rs.170 from my account. Furthermore, I got a data recharge worth Rs.129 on 11th May itself, so the balance didn't get deducted for any kind of data usage. So, I request your team to help me get back my money from these money launderers. Regards, D.Mishra

I want to.register a complaint against aircel regarding deduction of balance for the services which I never activated on my mobile . Last week suddenly i found that they activated my caller tune and deducted R.20/- again 2 days later they activated another service of Rs.10/- ans i got an sms " Thank you for subscribing..." My mobile number is [protected]. I called to their customer care service and informed the same but their attitude was not at all friendly, they even do not know how to talk to their customer. They told me that i activated the same but which was false.Also they told if i want to leave the connection i can leave. Very often i faced the same problem i.e deduction of money without my concent. Now i found it disappointing ans further repeatation of it i will be left no other option but choose another connection with remaining the same no.

my sim card verification is done 5-6 hours ago and the costomer care man told that my sim card will be activated within 2 hours but till now my sim is not yet activated please HELP. the new unactivated number is[protected]. please do help me i want to use this sim as soon as possible.

I have been an Aircel customer for quite some time now. Recently, I started using your 3G data facilities so that I can use the internet on my cell phone. I have been facing a lot of issues with unnecessary subscriptions being added to me and charges being deducted from my balance. When I contact customer service, I am being told that I might have clicked on an advertisement on some website which automatically subscribed me for these services. Even today, I have been subscribed to "Namma Namitha". I have no intention o[censored]sing this nor am I interested in such subscriptions. I understand that such advertising is important to the company. However, as a customer, I find this irritating. Please understand that a lot of customers use touch phones and might inadvertently touch an ad and that does not necessarily mean that they would like to use that service. The least that Aircel can do as a company is to offer customers an option to say "yes" or "no". I never received such an option to say if I would like to subscribe. I was directly subscribed and I find this very time consuming to call customer care everytime this happens. I have no other issues with my Aircel connection. However, if this continues to hound me, I shall move to a different carrier. I hope that I do not have to take such a step and that as a company with good values and fair practices Aircel shall take notice and ensure that such ads allow customers the option to say "no".

Hello dis is khushboo...badlly frustraTed wid ur Aircel service...calin in customer care frm Mrng...bldy hel ppl cut d call after 2 min..without tranfering to executives...fed wid ur netwrk..ma numb is [protected]...customer care executives promised to giv free net for 4 mnth...aftr 2 mnth..m nt getting dat...i[censored] vl ny solve ma prob asap den vl make complaint against yu...for faulty promise...ius services...sometime go and check airtel service...u vl get to knw whr u r

i recharge 155 in aircel it provide me only 40 rupees that company offer is rupess 60 that the first matter 2nd is 1 recived 1gbdata and i unable to use the data only the data is on my mobile all the data is erase automatically...its is not at first atfirst time when i recive the 1gb data from the company it also erase all the data without using so what can i do.. i can complaine in the customer servise but they block facilities to contact with them i try to contact another number but they also disable the facilities of the coustmer service.. solve my problem for the data pack of 2 time 1gb ...my mobile number is [protected] i want action with that number immediately...

Dear Sir / Madam, Post Paid Mobile Number: +[protected]Chennai Circle) Name: Veeramani S Charges of Rs.700+ has been added to my April-2015 month bill in the name of Value Added Services. I am really not sure how these Value Added services were automatically getting subscribed without my knowledge while browing internet. Since I am not knowingly using any of the features of these value added services, I request you to exclude these charges of Rs.700+ from my April-2105 bill. I do not want to pay this 700+ for using nothing as my actual bill amount comes around only Rs.200+. Please consider and provide an update as soon as possible as my bill payment due date falls on May-13th. If You didnt waived this unnecessary charges this will be my last bill with aircel.

My name is mahesh pakash i am your. S custumer of 5year old but have big pro. My bal is reduce so give detail i use internet but bal reduce is video talking but i stopped this service so pl. The action on any respose of custumer care of yours comany you donot action of this service i have change the company. & give my balance if y

Am Kodeeswaran. this my mobile number: [protected] Every month more than 150 rupees am losing due to automatic deduction from my main balance stating that i have subscribed and activated some services. But i didn't activate like this. Am not getting proper support from Aircel customer care also. Kindly solve this issues as early as possible.otherwise I will change the network and i will inform my family members and friends to change the network too

TO ARICEL CUSTOMER CARE KOLKATA, WEST BENGAL. SIR, MY NAME IS SUKANTA KHAN AND MY PHONE NUMBER IS [protected] SIR LAST 15 DAYS FROM MY ACCOUNT BALANCE IN RS 2 PER DAY CHARGE, I WAS GIVEN A COMPLAIN TO YOUR CUSTOMER CARE BUT STILL NOW THIS PROBLEM IS INSTANT TO MY ACCOUNT. I REQUEST YOU PLEASE REFUND MY ALL THOSE DAYS CHARGE AMOUNT AND SOLVED MY PROBLEM AS EARLY AS POSSIBLE. THANKING YOU. FROM SUKANTA KHAN PLACE - SALAP MOB - [protected]

It's neha from kolkata, whenever I get my no. recharged few amount get deducted from recharged amount nd some hungama pack get activated on it's own.few days ago I used 300 kb data nd the aircel company charged rs. 25 for it. I don't know what kind of data they providing. when I called for the complain, they disconnected by call with Unsolved queries nd they don't call us again nd stop disturbing us. I want to ask my balnc got deducted nd my tym got wasted in calling them and they are getting distrubed. Is this way how aircel deal withs innocent customers. The name of the representative who disconnected my call are sumit dey, kauai, ratan Roy, ravi

Its Neha from kolkata, whnever I recharge my no. few amount get deducted frm my no. and some hungama pack gets activated on its own, few days ago I had used just 300 kb data nd the aircel company charged Rs. 25 for it.when I called customer care they said me their is a system up gradation problem please do call after 2 hrs nd thir this problem continued for 4 days and in between their response was just disgusting. A representative of them disconnected my call in between and other just told me don't distrub us by calling again nd again. my balance got deducted I got harassed by calling them. The name of representatives who disconnected the phn in between are kaushik, sumit dey, Ratan Roy, ravi. I expect a action against them so next tym customers don't get harrased.

R/sir ...this side Sarthak and my aircel number is [protected]. On this number dont know from where vas service get activated and balance get deduct, i am facing this problem from 3months. Whenver i call on 155223, or unsbscribe service..it replys there is no service activated on your number... How it is poccible. Please help me out of this. With thanks Regards Sarthak