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Aircel Complaints & Reviews

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Last updated Apr 15, 2024
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+91 97 3819 9010
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196

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Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II
Gurgaon
Gurgaon District
Haryana
India
122002

Aircel reviews & complaints page 341

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G
Gaurav_Sharma
from Delhi, Delhi
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Recharge not show in my account

Address:New Delhi, Delhi

I have recharged my Phone with 2g Internet Pack. But "Internet MB's" didn't show in my account. I called the aircel customer service but they told "Server is Down call us back after 4 hours. When I called the customer service after 4 hours they told me there is no MB's shows in my account. I said can I talk with your supervisor they said hold and they put me on hold for 20 mins and after that same Agent said I got 7 days validity from my...
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S
Sivamaddy
from Chennai, Tamil Nadu
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improper response from customer care

Address:Chennai, Tamil Nadu

Dear Sir/Madam, I have received msg from Aircel by saying get A2A @10p by recharging rs45. I have called the customer care for verifying it. She said if you received that you can. After spoke to that lady I have recharged. Then I spoken with my family thru this no. However my balance got deducted huge instead of new recharge. I have called customer care to file a complaint but she cut my call. Again I tried reached customer care and call...
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V
vel Raj
from Chennai, Tamil Nadu
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My Balance Deducted

Address:Chennai, Tamil Nadu

I have recharged 204 Rs for my mobile on 19/04/2015([protected]). As per plan i got 1 gb data balance, 104rs Talktime and 104 sms.Till now i have more 800mb balance in my account but they deduct money from my main account and They replied as per plan money deducted ....
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S
singh94
from Gurgaon, Haryana
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Amout deduccted from my account.

Address:Faridabad, Haryana

I have recharge my number [protected] yestrday with Rs.150/-.Now in my account only Rs.6/- is showing in balance. Why you making customers frustated.Should i change my number or what i will do.Please mark customer care number also beacuse at 121 you IVR is not asking to tranfer call to customer care executive.Review my issue and arrange a refund in my account. Regards, Priyanka...
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Àishu
from Chennai, Tamil Nadu
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Recharge unsuccessful

Address:Coimbatore, Tamil Nadu

I had been recharged for Rs.175 yesterday. But I just got a message like this "Your request to recharge 175INR cannot be processed at this time. Your transaction id is TNR150..." Please help me with the same. I had recharged for an emergency. When will you process my request?...
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G
Gowtham Sridhar
from Nagercoil, Tamil Nadu
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CUG

Address:Chennai, Tamil Nadu

I bought paired sim[protected] and [protected]) and asked with cug plan in aircel store, Hosur.my unbilled amount found high.I contacted customer care and also aircel store several times.They told that the unbilled amount includes the cost for the cug activated calls and it would be deduced at the time of bill pay .Now only I am informed that cug was not activated. Now I am not ready to pay my bills....
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B
Benremoz
from Chennai, Tamil Nadu
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Bill payment

Address:Chennai, Tamil Nadu

I want to file a complaint where, whenever I pay the bill, the line isn't gets activated within their time limit, I'm really fed up with aircel customer service. Today afternoon I paid my bill saying it gets activated in half an hour, but still my line hasn't activated. Didn't even get good response from customer care when I called them. I can provide all my billing information, but I need my line to be activated within few mins, it's not...
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R
Rincy Thoijam
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failure to send text messages

Address:Imphal East, Manipur

I'm having a tough time here because i cannot send messages. i dont know why. i hv active sms plans and main balance too. but everytime i try to send a message the notification "messages not sent" comes out. and to add salt to my wounds, the sms packs jst expires after the validity is over without a single sms being sent successfuly....
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Address:New Delhi, Delhi

networknot catch in akbar road, new delhi. and network problem ki vajah se net internet nahi chal raha hai. Hamar plan me milne wala 750 MB ka free internet 30/04/2015 ko laps na kare. Kyoki netwark problem se ham internet use nahi kar pay. Isme hamara kya galti hai. please hamar 750 MB me se balance MB ko 31/05/2015 tak badaya jaye. Akbar road, new delhi ka network sahi kare....
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A
ashishya
from Chennai, Tamil Nadu
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com

Address:New Delhi, Delhi

yesterday i had call on aircel customer care on 198. and asked him about 3g plan they replied me you have to done rs 52 recharge and you got 400mb 3g data but now i got 2g still they are telling that 3g is not available on 110044 delhi pin code. before the recharge they didnt tell me kindly reslove it asap...
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P.SIVARAM SHANMUGAM
from Delhi, Delhi
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Simcard missed

Address:Tiruchirappalli, Tamil Nadu

Respected sir,
i was handled a mobile with AIRCEL PREPAID simcard of NO:[protected].
Before one year i was missed my mobile with sim . at the time no one ready to help to receive the sim number again from aircel. because am in rural area. and my son was appointed in BHEL bhopal.
now my son transferred to TRICHY BHEL., With him, i went to trichy contonment branch AIRCEL office . the service girl told that the sim was...
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P
Pari1208
from Gurgaon, Haryana
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Deduction of credit from cell

Address:New Delhi, Delhi

i had around 850 rs balance in my cell, and my data pack expired on 20th and the amount of money deducted from my cell for data usage for a day was around 400-500, while i had hardly browsed net on that day i talked to customer care, but all in vain kindly resolve my issue my no is [protected]...
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R
rasani
from Asansol, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Received unwanted message

Address:Burdwan, West Bengal

Hello,
I recieved a messege from 59061 stating "Thank You for your request to subscribe to Item Girls. To complete your subscription please click on http://202.148.207.245:9093/API/CCG?refId=[protected]"
Please take necessory step against this and stop this kind of messeges to customers
Rashmi
Aircel no: [protected]...
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M
muhul
from Chennai, Tamil Nadu
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no proper signal. from the past tree days v dont hav signal

Address:Chennai, Tamil Nadu

respected sir/mam v people, don't have proper signal from the past three days.its too difficult for us..v many our relatives here using aircell service..but it is very poor now a days...v r very much irritated with this service..v plan to use some other services actuallly..from the past on week v hav n, t make a call to any one, and also receive any call..i coultn.t make a call to aircell customer care also. plz kindly take immediate...
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V
Vshnu Tej
from Vijayawada, Andhra Pradesh
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Deactivation KTKRC2DPP6

Hello Sir, Currently i am in AP. KTKRC2DPP6, this pack is getting auto renewed everyday ... please do stop this service My number: [protected]. I tried to deactivate it by following your steps but i am unable to do it. as it was showing you are not subscribed to any, but daily this pack is auto-renewing. Please do concern about my complaint. Regards Vishnu...
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H
hulkdhoom
from Chennai, Tamil Nadu
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no action against my request

Address:Chennai, Tamil Nadu

i sent an mail to appellate.[protected]@aircel.co.in and still no proper response from aircel...they are not responding properly...i want a new sim to be delivered to my home my present number to contact is [protected]...my aircel number is [protected]... i need an agent to deliver my sim to home place at my home pallavaram within today..my appelate dock number ERN[protected]NQB4Q1...
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P
Pappu Bansal
from Mumbai, Maharashtra
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Most frequently outgoing / incoming problem

Address:Kamrup Metropolitan, Assam

Dear sir,
I am an aircel prepaid customer bearing sim no. [protected] in my name
Mrs. Purnima banachal, in the assam circle.
That sir from last three four days i am greatly facing with the
Connection that is both outgoing / incoming does not work. I complaint
With the customer care and after repeated request i am still facing
The same trouble. From the customer care side i was told : there mightbr...
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R
rrgrajarajan
from Delhi, Delhi
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Benefit not received

Address:Chennai, Tamil Nadu

Dear Nodal officer, I am Raja, My Aircel mobile no:[protected].I got message for Aircel on 18-April-2015From:DK[protected]Extra, Extra, Extra!!Recharge with RC30 and get Rs 50 Talk time.Offer valid only for today.[protected]I recharge 30Rs but only i got normal talktime23.70Rs only.Then i called Cuscare on 19-April-2015 evening but they told sir you wait 48hrs remaining balance will be credit.I wait and after call on 21-April-2015 and...
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W
Wasi Ulla
from Bengaluru, Karnataka
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Balance deduction everytime

Address:Bangalore, Karnataka

Hi, I am a customer of Aircel from past 5 years, They have been deducting my balance very often for no reason. Last night they deducted 75rs for no apparent reason whenever I try to call customer service, either the call gets dropped or if it connected agents hung up on me. When I go to Aircel service center Koramangala they ask me to call Customer service. Please help me get my balance back. Thank you Wasi...
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V
vijid89
from Angamali, Kerala
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sim activation issue

Address:Bangalore, Karnataka

Dear sir/madam My name is vijay, I purchased new aircel sim([protected]) with 450 internet plan (discounted for 350 rupee) I bought on 17 April till now there is no network and aircel executive named sayed([protected]) who sold me, is not picking call, so I went to main aircel head office in kormangla they communicated with executive and assured me of activating the sim but still no network and no responce from the executive r kormangla...
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