Claimed

Aircel Complaints & Reviews

2.8
Last updated Apr 15, 2024
Complaints 10591
Resolved
5247
Unresolved
5344
Quick Links
Statistics
Share
Contacts

File a complaint to Aircel

Having problems with Aircel?

File a complaint and get it resolved by Aircel customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Aircel
Customer Service Contacts

Aircel Phone Numbers

Phone
+91 97 3819 9010
1419
634
+91 12 4476 5000
788
367
+91 88 9204 1111
359
196

View more phone numbers

Fax
+91 12 4429 0524
+91 11 2699 0095
+91 22 4260 6070

View more phone numbers

View all Aircel contacts

Aircel Website

Aircel Head Office Address

Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II
Gurgaon
Gurgaon District
Haryana
India
122002

Aircel reviews & complaints page 339

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Shraddha gajanan jadhav
from Mumbai, Maharashtra
Report
Copy

balance deduction and unsuccessful recharge

Address:Ahmednagar, Maharashtra

i recharge NET PACK Rs. 47 from Aircel Online store . I got successful messege from my NET BANKING and From my account 47 rs r deducted but recharge was not successful..and when i called customer care [protected] they are not answering they playing many more time there recordings and wasting my time and money and they are costing charges though it is a customer care no.3Rs for per 1minute ...so plz help us THANK YOU.....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
Prabu Deva
Report
Copy

balance deduction & worst response

Address:Chennai, Tamil Nadu

This is prabu deva.g from chennai.my gsm no [protected]... i had been charged frm my main & special balance as data charges though i have valid data balance in my account..this happened many times...and now they charged 20.30rs @7.30 A.m. Today...i have around 150 mb in my account ... Custumer care agents didnt have enough knowledge about the product and services...they are simply managing to answer by their own assumption which is not...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
C
Chris KD
from Chennai, Tamil Nadu
Report
Copy

charged without my Subscription

Address:Chennai, Tamil Nadu

This isn't an new or an issue faced only by myself but happens to most Aircel consumer. I'm residing at Chennai, so had transfered my bumber from Docomo to Aircel expecting a goodgood service. Initially it was good but later it won't bad. Aircel provides great deals on top-up but you will get charged for WAP sites which customers won't subscribe. I Accidently visited a WAP site and closed the next second but immediately got a message from...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
V
Venkat Boori
from Hyderabad, Telangana
Report
Copy

Deduct my balance 50 without my permission

Address:Hyderabad, Andhra Pradesh

My aircel number is [protected]. I was using internet, and got message thank you for your request to subscribing to video takies with in few minutes got message congratulations you have been subscribed to aircel video takies and charged 50 for 15 day. Please receive my request and releasing my money back in my number. Plz help me....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
arun_21
from Mumbai, Maharashtra
Report
Copy

BIG Cheater Aircel Mobile Service

Address:Mumbai City, Maharashtra

4 days back on 29th April 2015, I got a spam call from Aircel offering a service, which I rejected. But after a while i received a message that 21 rupees SMS pack have been successfully subscribed. When I call to aircel customer care they hang up the call or some times say there is huge traffic and all customer care people are busy so try to call after some time. I need my 21 rupees back as i don't want such stupid subscription now and...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
E
engg.saravanan
from Mumbai, Maharashtra
Report
Copy

Customer Mobile amount taken silently

Address:Chennai, Tamil Nadu

Because of following reason: 1. I had 2G data pack re charge Rs148 on 2015/05/01(9.47PM) due to my data pack low display remaining 11Mb available validity date 03/05/15. 2. DT-Aircel sent 100% percentage usage message on 02/05/15 (3.08AM) [Before recharge of 2G-Data pack Rs.148] 3. I had received message deducted Rs.66 for 6MB data for in my main account dated on 02/05/15 ( 6.00 AM) 4. I call to customer care detail of deducted amount...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:Hyderabad, Andhra Pradesh

Unauthorized Balance Deduction - I previously submitted a complaint and I can't find it now. This is ridiculous. How can my complaint be removed without any resolution being provided and to add to it, there have been further unauthorized deductions. Aircel, Stop robbing of customer's money and find a right way to earn through quality customers service and their trust. This is beyond ridiculousness. Aircel has been deducting balance...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sheela Ravi
from Chennai, Tamil Nadu
Report
Copy

postpaid bill payment request of inr 300 can not be processed

Address:New Delhi, Delhi

dear Sir / Madam, my No [protected] This post paid connection bill payment not accepted transaction ID [protected] please rectify this problem my incomming and out going calls restrict plz as soon as possible. thanks rgds M.SATHISH JACOB...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
H
Harkesh Lal Arya
from Lucknow, Uttar Pradesh
Report
Copy

poor communication of mob

Address:Lucknow, Uttar Pradesh

We are having post paid mobile connection No [protected] . Outgoing and incoming communication are very poor and improper connectivity. Several time incoming call not connected and saying mob is switch off. Please rectify the observation and intimate our said mobile....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
adithiya20
from Chennai, Tamil Nadu
Report
Copy

lost the sim

Address:Chennai, Tamil Nadu

good mrg sir, this is balaji from chennai and i lost my cell phone before 2 days back which was stolen and in that i have a aircel sim card number is [protected] and please locate the cell phone with the help of your aircel sim and please clear the complaint as soon as possible...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
niiik
from Agra, Uttar Pradesh
Report
Copy

full talktime not credited in mobile no. 8387952225

Address:Jaipur, Rajasthan

Hi we have recieved message of talktime of rs.280 on recharge of rs.258 by your company. on doing the same recharge online on 29th april, we recieved on rs.226.62 and there was no context related to the remaining amt. after waiting for 24hrs. we contacted you customer operator but he refuses to have any information of the same offer. we than mail you at care.[protected]@aircel.co.in but no action was taken for the same. when today we contacted...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Bhilwara, Rajasthan

. My aircel no. is [protected] I was using Internet, and got message "Thank you for your request to subscribe to Video talkies". Within few minutes got message "Thank you for your request to subscribe Video talkis After few hours, got message, " Congratulations! You have been subscribed to Aircel Video talkis... And charged 75Rs./30 days...i m using aircel since 6 years ago...Dear Sir agr mujhe mera balnce wps nehi mila toh m aircel...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
I
inder.kahllon
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

activation of pack without my permission

Address:Kolkata, West Bengal

Rs 35 was deducted from my balance for activating a pack -DAZZLING QUEENS-without my permission .Two to three months ago i had lodged a complain regarding the same problem to the customer care.They told me that my balance would be refunded within 72hours but my balance was not refunded.Again and again the same pack is getting activated without my permission.If this continues i would be forced to discontinue the use of the sim card .I hope...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
G
graikar
Report
Copy

activate plans

Address:Dharwad, Karnataka

Dear sir/madam Every time I just received customer call, activate plans immediate without my permission and charged. Customer service said you activate plans this is not auto activated. So please, strict action of fraud aircel company....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
zothana707
from Darbhanga, Bihar
Report
Copy

delay on receiving sms

Address:Champhai, Mizoram

Dear sir, I received any kind of inbox often very late from one week. I could not make payment even at online shopping due to not receiving OTP in time. I always received OTP very late that cause I could not make payment. When I received OTP after 20 to 30 minutes and sometimes after three or four hours. My session always expired. And not just that, any kind of my inbox are always delayed. I would kindly request you to solve my problem...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
U
Uma Shankar Singh
Report
Copy

AUTOMATIC DEDUCTION OF MONEY

Address:Bangalore, Karnataka

My mobile no is [protected]. I am sorry to inform you that there are no. of occasion, one or other service have been activated without my knowledge and money have been deducted from my account.On 3rd Apr 15 love ki dispensary, 21st Apr 15 Cricket weekly and 25 Apr 15 Live healthy have been activated. Immediately I got it deactivated. When I asked about refund of money, I was told that it can not be refunded back, it is our policy.Now my question...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
J
jaita karamakar
Report
Copy

balance deduction from main balance

Address:Murshidabad, West Bengal

am jaita karmakar my no. Is [protected] yesterday I was having 10 balance and I only use to call one no only for 2 rs only but today i am having 0rs in main ac balance what is this ur service is very poor when ever i suppose to contact to ur customer care 198 no they dont reply of it they dont recieves the call and the automatic answer machine says they are right now busy and cuts thr call plz refund back my main ac balance as soon as possible.....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
satish30339
from Mumbai, Maharashtra
Report
Copy

WRONGLY DEDUCTED THE AMOUNT FROM MOBILE NO. (7062210860)

Address:Jaipur, Rajasthan

Dear Sir/Madam, With reference to above mentioned mobile no. i have recharged of Rs. 189 for 3G internet for one GB for 30 days and but i could not used the services of 3G i regularly received the 2G speed so about this concern i have lodged the complain through call to customer care executive but still i have not received any response from Aircel side and now the pack is finished. After that i have don't take any action and ignore...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
sendhil velan somasunadaram
from Mumbai, Maharashtra
Report
Copy

Aircel do promotional trail with my number

Address:Coimbatore, Tamil Nadu

i am a old customer for aircel. i hold prepaid connection. Continuous balance deduction for some stupid packs of "Honeymoon, MAsala MAsti, Comedy king, still i dont know what are the packages hell are that, and it is counting every week... am frustrated and made a complain DND before 3 months and again it activated automatically???? why??? simply i will receive a msg of so and so pack has been activated and u have been charged for 50 INR. Yarr,...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
vijay149
from Chennai, Tamil Nadu
Report
Copy

Mobile Number Portability issue with Aircel

Address:Chennai, Tamil Nadu

Dear Sir / Madam, I have applied Mobile Number Portability from Tata Docomo to Aircel on 24.04.2015. I requested for MNP for my no: [protected] Porting ID Porting date TX384773 29.03.2013 TX382144 29.03.2013 My applications are processed against the CEF Nos: 6939624 dated 24.04.2015. It was processed by at Aircel walk-in store, Specener Plaza Chennai. On April 29, 2013 I received an SMS from Aircel saying that, my Mobile...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy