Aircel Complaints & Reviews

Dear sir,
I am an aircel prepaid customer bearing sim no. [protected] in my name
Mrs. Purnima banachal, in the assam circle.
That sir from last three four days i am greatly facing with the
Connection that is both outgoing / incoming does not work. I complaint
With the customer care and after repeated request i am still facing
The same trouble. From the customer care side i was told : there might
Be handset problem etc. I changed my handset too and did all other
Necessary activities to make it ok. But till now none of your customer
Care etc. Has been trying to solve my problem. I am social worker and i
Place a request to you to solve my problem at the earliest.
Thanking you,
Mrs. Purnima banachal

Dear Nodal officer, I am Raja, My Aircel mobile no:[protected].I got message for Aircel on 18-April-2015From:DK[protected]Extra, Extra, Extra!!Recharge with RC30 and get Rs 50 Talk time.Offer valid only for today.[protected]I recharge 30Rs but only i got normal talktime23.70Rs only.Then i called Cuscare on 19-April-2015 evening but they told sir you wait 48hrs remaining balance will be credit.I wait and after call on 21-April-2015 and call again cuscare but they told to me that is your side offer i can't check and that person disconnect my call and next time i call cuscare one person attend and give one SR no.[protected], but i checked status for that SR for Help to 121 that SR is closed but i try again in cuscare call not connected.You check my no.[protected] with 18-April-15 to 21-April-15 call history with audio.Kindly give me proper responce me or call and inform me.

Hi, I am a customer of Aircel from past 5 years, They have been deducting my balance very often for no reason. Last night they deducted 75rs for no apparent reason whenever I try to call customer service, either the call gets dropped or if it connected agents hung up on me. When I go to Aircel service center Koramangala they ask me to call Customer service. Please help me get my balance back. Thank you Wasi

Dear sir/madam My name is vijay, I purchased new aircel sim([protected]) with 450 internet plan (discounted for 350 rupee) I bought on 17 April till now there is no network and aircel executive named sayed([protected]) who sold me, is not picking call, so I went to main aircel head office in kormangla they communicated with executive and assured me of activating the sim but still no network and no responce from the executive r kormangla office & they r not ready to take complaint and escalate it, Still awaiting positive response, Kindly reply soon on the issue, I am very much disappointed by the service.

my no. is [protected]. as message received from aircel I had registered another aircel no. [protected] for getting free service / calls for 180 days. But the service was discontinued saying no balance in my account. Then what about my free service to another aircel no. for 180 days? M PHANI VARDHAN

my name dr brajesh anad using [protected] aircel number. My balance was keep on deducting by activating unwanted services. Such as TINNY TV .If i am going for help customer care service executives doesnt talking properly. They disconnecting call without hearing my problem completely. My aircel mobile no.[protected] Deduction Balance 99+49. ** Please return my deduction money .Quickly. Today I got this kind msg without any information /consent ""Thank You for your request to subscribe to TINY TV. To complete your subscription please click on http://202.148.207.245:9093/API/CCG?refId=[protected]"

My name Indrajit Saha using [protected] aircel number. My balance was keep on deducting by activating unwanted services. If i am going for help customer care service executives doesnt talking properly. They disconnecting call without hearing my problem completely. They blocking every aircel number from which i am contacting. My aircel mobile no. [protected] Deduction Balance .5 + 5 =10 Deduction Date and Time. 14 April & 18 April. 2015. ** Please return my deduction money .Quickly

Once in a morning last week I got up to see two VAS services were activated on my number, within one hour I started getting continuous messages of confirmations stating that some service has been activated, before I was just deleting those, but I saw the messages were not stopping, I noted some of the services which were activated. Dating Tips Honeymoon Destination Shayari Pack Kissing Tips Beauty Tips NDTV Bollywood Still many more...which I deleted. I called the CC nearly 9 in the morning and asked about this, they said that those services were activated through Internet and money cannot be refunded. I do browse Internet through my phone, but I never use stupid VAS services, they are crap. For refund, I read somewhere that TRAI has ordered that money can be refunded within 24 hours of activation, but there is no "yes" from aircel. The CC says that SMS Stop to 155223 to deactivate, but still some craps are left activated, which are active, but says none are active. Okay, suppose I activated a damn VAS service through somewhere, then before cutting my balance why don't Aircel ask for a confirmation. Thats my money, if someone tells Aircel that I bought something and they should pay from my pocket, can't they ask us just once if we did or not? I think these are just play to "steal" money from consumers, after all we only suffer. My number is [protected], Karnataka.

Yestarday I bought a recharge coupon of rs19 (3000 local or std seconds), when I dialled *124* 16 digit # it shows connection prblm or invald MMI code.then I dialed 123 & the rest prcess, computer sys invald code, after all ths, I contacted coustomer care and tell the prblm, they said call back after 2 hrs. Rchrg cpn no. ([protected]). Mobile no.- [protected], email id- subrat.[protected]@gmail.com

i am manan bajpai from kanpur and user of aircel (up east ) no is [protected]. i am activate a service from *121# rc 5 in which they told me that 15 local or std min given to me but after activating the service no benefit given to my no and i have complain to customer care same day date is 19/04/2015 and they said our server is updating we can not help you. after that i complain at 20/04/2015 two times for registering the complain for my issue they said your validity for the benefit is expire we do nothing. please resolve my problem as soon as possible

SIR I AM USING AIRCEL NUMBER MORE THAN 3 YEARS. MY NEIGHBOUR GAVE THAT NUMBER TO ME. NOW HE SHIFTED. I DON KNOW HIS ADDRESS. NOW I WANT TO CHANGE THE ADDRESS PROOF OF THIS NO WITH MY ID AND ADDRESS PROOF. WHEN I CONTACT NEAREST AIRCEL BRANCH THEY TOLD ME TO BRING OLD ADDRESS PROOF. I DONT HAVE THAT PROOF BUT I NEED THIS NUMBER. WHAT SHOULD I DO?

I am sudheer and my number is [protected]. Today I received a SMS with an URL link. I clicked that and without taking any conformation from me, Rs .30 of my balance was deducted. I gave complaint to the customer care executive but he didn't respond well. I request to refund my money.I hope to resolve my problem as quickly as possible.

This is the third time my balance was deducted 120rs this time, I have lost over 300 rupees a message comes thank you for using aircel services and balance gets deducted even with don't activate any. On top of that when I call or message 155223 it says you dont have any vas service activated. Plz refund my balance and give an explanation for this

Hello sir, My name is sahil verma . today i lost my mobile phn having sim card of aircle number [protected]. Details of sim card ID card name-vimal verma add. B/21 jhilmil colony delhi 110095 Thanking you sahil verma

sir, my mobile no iz [protected].and u have stared started the cricket pack on my number.unfortunatelly i didnt request for any service.and i also call customercare more thann 10 time but still the service is active on my number.so please deactivcate the service on my number.[protected].

On 16 april 2015 a sms come from aircel recharge 65 and get 80 talktime ..i recharged bt dont get any money..recharge was successful..then i called 198 customer care said me..in next 8 hour you got your money..bt not get any money in 8 hours..then i return call 198 again told me you will get your money in next 24 hour..bt dnt get any money.. Till today i called many times bt dont get my money..and after all u aircel blocked my call.. What is this...what is reason behind it... Thnks

I am Y.Roopesh... I recently ported my number to AIRCEL. My aircel number is [protected]. When i dail *121# or *122#.. It is replying me as SERVICE UNAVAILABLE... After contacting customer care with their suggesstion i replaced my sim for 175/-... Even after replacing new sim, i am facing the same problem... If this continues i have no other choice but to port my number to other better network... Thank you

Hi, I had taken a 3g internet plan and wanted to renew it after I have used it completely. Without information, I was deducted by 130Rs for 13 mb extra usage.As soon as the data pack got over, my internet should have got disconnected or I should have been asked if I wanted to continue to use the internet .But aircel did not do it.I get 1.5 gb for 198Rs but now I have paid 130 for 13 mb. It is highly unethical to use such deceptive practices to take extra money. If I recharge earlier, I would have lost the validity period for which I have paid. I have been a customer for 9 years now and because of this I am thinking of changing to another service provider . My number is [protected]. I want to know if the money can be refunded to my account .I think this is an issue faced by a lot of people and I hope someone from Aircel customer care would read this and make sure that the customer is asked if he wants to use data at such a high rate of 10Rs for 1 mb or not. For a few minutes, I have lost 130Rs. This is very bad, Kindly request people in aircel to learn that customer satisfaction is key and not to use such cheap practices to earn some extra money.You are going to lose a lot more than what you have gained .I am writing this so that others become aware of these practices and also I want to check if there would be any change .I do not want to keep losing money like this every month.If there is no change, I will be moving to another service provider Regards S.Sriganesh

Aircel pocekt store was automatically activated in my mobile no: [protected] Please do deactivate immediately. I have tried the customer care number 198. But it will not connect to the customer service person, it just gives the recorded voice Bikash Thakur kolkata

My Number is [protected] m not getting proper network of Aircel so that every Aircel user of My Area is not getting proper network so that issue is not taking any action by Aircel support team My Address Where m facing this concern: At:Goregaon-Raigad District Tal:Mangaon Maharashtra 402103