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Aircel Complaints & Reviews

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Last updated Apr 15, 2024
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122002

Aircel reviews & complaints page 343

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P
Paramesh161
from Namakkal, Tamil Nadu
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cancellation error

Address:Chennai, Tamil Nadu

I have given my two postpaid numbers [protected], [protected] or Cancellation in Chennai Anna nagar shan't I colony office.They asked me to pay out standing bill and running bill up paid everything he said ok sir I can go I asked him for no due sheet or cancellation sheet.. He told the printer is repair I can't give your payment bill too. I was a very loyal customer of aircel for 8 years.. I trusted him, still I asked proof he told sir this...
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Address:Hyderabad, Andhra Pradesh

Dear Sir, Kindly note that my friend is getting harassment and vulgar messages from the No. [protected] of Andhra Pradesh. The person is linking me with my friend in a very unsocial way. Kindly take proper action against this number. Regards. Ashish...
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Address:Darjeeling, West Bengal

Sir,
my mobile number all ready busy done by the customer care executive.I don't know why do this.when I calling customer care then not connect my call.
I have a one complain that is, my Aircel network not available at my place.I all ready talked to customer care about this matter but they are no take my complain.
I will do close my aircel sim for this problem, so plz solve my problem.

my mobile...
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T
T.mukherjee
from Kolkata, West Bengal
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frequent balance deduction

Address:Kolkata, West Bengal

My aircel number is [protected] and I have many complains against Aircel services .Till date my total balance deduction is Rs 30/. Most time I get a message stating thank-you for using aircel service, recently I got this type of message on 14/4/2015and got a balance deduction of Rs5 . On asking customer care are saying it is due to hungama pack through WAP which is a straight false thing. Again on 15/04/2015 I got balance deduction of Rs25...
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Aravind Surya
from Mumbai, Maharashtra
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Subscription Of Pocket Store

Address:Bangalore, Karnataka

I just got the message from your side that Rs 25 has been deducted for subscribing Aircel Pocket Store. I didn't touched anything like that. Even I am not interested in all those stuffs. Why you people trouble Unnecessarily like this to the customers. Please credit back the amount and cancel the app. Please do ASAP. My mob no is [protected]...
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R
Rajeshjeevan
from Kanchipuram, Tamil Nadu
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3G notwork problem

Dear sir, I all ready send 4 times sms request for 198 toll free no, regarding 3g activation Request. Till not yet take any action in your side. Many time i try to connect with 198 Toll free no all so not proper answer. So what i will do i dont know? So kindly give perierity basis for customer. My mobile no [protected]...
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Ti Amo Ma Ragazza
from Salem, Tamil Nadu
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Customer Support and Services.

Address:Bangalore, Karnataka

I am writing from Bangalore and My ph number is [protected]. This is insane. Aircel customer Advisers speak very reckless and irresponsible. The most hating customer support and I am not at all satisfied. The Aircel gonna face a huge lose because of this. Please try to learn some things from other customer support like Apple. If this is not fix I am gonna leave this Aircel and port to some other. There are many and many more network providers...
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S
Samit ghosh
from Kolkata, West Bengal
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Pack subscribed without doing anything

Address:Kolkata, West Bengal

2015, on14th april morning at 8.46 am, i got a massage "thank you for subscribing to full song download pack u have been charged for 4 for 1 day " . after that i called customer care ms rituporna her name, told me that i subscribe that that pack at 6.03 am and money will not be refund .but at that moment i slept and no one using my phone so how could it possible. so i need help. my phone number is: [protected] from where balance is deducted...
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S
Saravanan. Ags
from Gurgaon, Haryana
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balance wrongly dedected

Address:Pudukkottai, Tamil Nadu

Dear sir, I'm a MNP port in customer. I had recharged rs.255 on 16-mar-2015 (7:50 pm) for 3G internet. Yesterday 13-apr-2014, (5:00pm) i lost Rs. 823 due to internet. Yesterday was last day of my data plan. But i never got any sms or notification for my data expiry date. But, I have 780mb bal. for internet. I am very disappointed for this behaviour without any notification how you can do this. So i want my money back Name:...
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Abhimunya Sardar
from Shillong, Meghalaya
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reducing money at base.

Address:Kolkata, West Bengal

Sir I am Abhimunya Sardar. I am a customer of aircel telecom company in kolkata circle. My complin is not only for me but also for every aircel users. The complain is reducting main balance at base tarrif on every national holiday. Is there any rules for for These? If there is any rule why other Telcom Company Reducing balance at promotional tarrif plan. I think aircel company doing wrong with there customers. so please focus on these matter...
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V
vishnu.s.s.k
from Chennai, Tamil Nadu
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3g not activate

Address:Madurai, Tamil Nadu

Sir my name is vishnu..i m recharged 3g internet offer.but my number not activate 3g service.i ask customer care but he said already your number 3g activated.after this call disconnected ill send one number.after 24 hr activated 3g service.but nit yet...
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S
Spandan23
from Bhubaneshwar, Odisha
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Auto Activation of Package

Address:Khordha, Odisha

Hi My name is Spandan Singh & my aircel phone number is [protected]. Yesterday i.e on 13/04/2015, I was charged Rs 35.0/- for aircel masti mail with autoactivation after 7days which i never asked for. I tried the VAS service deactivation number it says no vas activated and the message says auto renewal after 7 days without any hint of deactivation.when i tried contacting the aircel customer care, this time I found myself in a loop of press...
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Santosh Kumar Mohanty
from Kolkata, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SERVICE OFFERED BY SMS IS NOT PROVIDED

Address:Jagatsinghpur, Odisha

Dear sir/madam, I am Sri R N Saha using the Aircel number [protected] for about 1 year.On dt 12.04.2015 at 4:30 pm I had recived a offer from the service provider via SMS stating that on recharge of Rs 36 (special voucher) I will get all local and std calls at 25p/min FOR 90 DAYS.So I have recharged with Rs 36 on dt 12.04.2015 at 5:50 pm. On the same Day at 06:54 pm a SMS came stating that my special tarif voucher is activated, But it...
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Address:New Delhi, Delhi

I have already 7 Connections of Aircel. But 1 Mobile balance deducted wrongly on dated 8.04.15 and i asked about it, they told me Automatic Magic plus value Added Service Activate then Deactivate first & refund automatically in your mobile & same followed by me. But I call to customer executive 9.4.15 they told me Refund balance after 48 Hours concerned. After 48 Hours Balance not received then call your customer care to call back...
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M
Mala santosh
from Kolkata, West Bengal
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Deduction from balance

Address:Patna, Bihar

hi. Sir everyday Rs1 is deducting from my balance sfter the renewal of BH121LOC1 Which i never subscribe . When i contected customer executive she gave me the code *121*0010# And when itried to diactivate this service with this code all the time this code is showing its failure and again when iam trying to contact customer care they are not entertaining me.It is a request with u to take the action and stop the deduction...
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Hi My name is Pankaj Singh & my aircel phone number is [protected], I am sending you this mail to inform you about the incident which took place today. Today i.e on 12/04/2015, I was charged Rs 25.0/- for aircel next gentv which i never asked for, when i tried contacting the aircel customer care after a long and tiring ivr, the pathetic representative just disconnected my call and did not listen to my complain at all(pathetic IVR and...
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Address:Ajmer, Rajasthan

balance deducted wrongly Sir, in the march company deducted approx 126 rs from mobile number [protected] and when i asked about it, they told me to call back as having technical problem... when i called again after that time.. customer care blocked and after some time i tried to call from other number [protected] for this complain again they blocked this number too from customer care. (i did not call more than a time in a day) they told...
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dharmvirkumar44
from Shillong, Meghalaya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Auto subscriptio to VAS

Address:East Khasi Hills, Meghalaya

Sir My name is dharmvir kumar, i am a customer of aircel mobile service provider.I have provided aircel Number [protected]. I use this number in mibile with internet connectio, whenever i go on online inernet connection i get a messege 'Thanks for using Aircel Service' and subscribed aircel service and charge rupees100. So i request you please solve this problem at earliest. Thanking you....
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Avinash Naikodi
from Mumbai, Maharashtra
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Pathetic customer service.

Address:Mumbai City, Maharashtra

Pathetic customer service I've ever seen... Will never recommend any one to use the services... I guess Aircel doesn't have enough skilled management team who selects an appropriate contact centre. People working in aircel contact center don't even have knowledge of their own products and services.. Every time I call within a minute the place on a long hold and when asked for manager they are never ever available. They should change the...
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S
Sharath kondi
from Delhi, Delhi
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my rate cutter does not works

Address:Warangal, Andhra Pradesh

my phone no is [protected] I have made an online recharge of rs99 for main balance and i have made another ratecutter recharge of rs34 but my rate cutter is not getting activated. when i contacted the customer care they said iam in double talktime zone. they added it without any request of mine. when i asked to deactivate it and activate my rate cutter they said certain procedure for deactivating. when I tried it, it results in displaying...
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