Aircel Complaints & Reviews

Hello Dears, A special recharge of 199 was done for [protected] where we get 1GB data and 99 rupees talktime.It is available for Chennai location. Now prior to the recharge I was having 144MB data. After the recharge was done I browsed for a few minutes and suddenly 331 rupees from main balance was deducted for using 32MB of data. I already have a data balance but instead from my data balance my main balance was deducted. Customer care representatives aren't agreeing to lodge a complaint. They hung up the call on my face. I want a resolution as soon as possible. Thank You Regards, Suvasis

Everytime I call someone I get offers which I hate. This is unwanted and ive contacted customer care but they didn't do anything. This is the only part I hate about aircel. I ave enough balance so I don't need to know about offers. I'm not at all happy with this. My phone no is [protected]

irespected siR/Mam I recharged aircel no [protected] on 16/04/2015 with an amount of 240 But in main balance no amount was transferred rather they sent a msg as- 207 Txn no BHR[protected] TT 0 INR P.F 213.6 INR SERVICE TAX 26.4 INR please resolve the issue and transfer my Money to Main balance thanks

Yesterday when I recharged of Rs 20.Suddenly was balance has been deducted and without any prior information. And when I trying to reach Customer care through out the whole day it was not reachable. Just a month age I purchase Aircel sim and I think Aircel service is not good so I need to change it soon if I will not get any help and my money is not refunded.

I have given my two postpaid numbers [protected], [protected] or Cancellation in Chennai Anna nagar shan't I colony office.They asked me to pay out standing bill and running bill up paid everything he said ok sir I can go I asked him for no due sheet or cancellation sheet.. He told the printer is repair I can't give your payment bill too. I was a very loyal customer of aircel for 8 years.. I trusted him, still I asked proof he told sir this is the requisite number of your cancellation[protected]. I was not disturbed later I thought everything was over then next month a bill came for same number I called customer service explained everything gave the requisite number they apologised and said ignore the bill.. Now I got advocate notice for not paying bill.. I went again to the anna nagar office they told sir go directly to Spencer customer care dont go pachaiapaps customer care. I travelled from my hostel near poonamalee to Spencer plaza a long drive they asked why I came here I should talk to Anna nagar office only.I got fed up.. If I ask about requisite number and why my phone number was not cancelled they say they don't have the records of 2013 only 2014 is present.. Now I'm faced with legal issues.. For a poorly run company and a mistake of a employee of not cancelling my phone number.

Dear Sir, Kindly note that my friend is getting harassment and vulgar messages from the No. [protected] of Andhra Pradesh. The person is linking me with my friend in a very unsocial way. Kindly take proper action against this number. Regards. Ashish

Sir,
my mobile number all ready busy done by the customer care executive.I don't know why do this.when I calling customer care then not connect my call.
I have a one complain that is, my Aircel network not available at my place.I all ready talked to customer care about this matter but they are no take my complain.
I will do close my aircel sim for this problem, so plz solve my problem.

my mobile number-[protected]

My aircel number is [protected] and I have many complains against Aircel services .Till date my total balance deduction is Rs 30/. Most time I get a message stating thank-you for using aircel service, recently I got this type of message on 14/4/2015and got a balance deduction of Rs5 . On asking customer care are saying it is due to hungama pack through WAP which is a straight false thing. Again on 15/04/2015 I got balance deduction of Rs25 without my conent and notification msg. Previously i got 25 Rs balance deduction stating downloading from wap which is a straight false thing. with no response from customer executive of aircel. Really I'm fed-off from all these please help me getting my problem solved and getting my balance(deducted)back. Previously also I gave complain on aircel and as soon as the balance was refunded they again deducted the balance. Please solve it as soon as possible.Thank you. T.Mukherjee

I just got the message from your side that Rs 25 has been deducted for subscribing Aircel Pocket Store. I didn't touched anything like that. Even I am not interested in all those stuffs. Why you people trouble Unnecessarily like this to the customers. Please credit back the amount and cancel the app. Please do ASAP. My mob no is [protected]

Dear sir, I all ready send 4 times sms request for 198 toll free no, regarding 3g activation Request. Till not yet take any action in your side. Many time i try to connect with 198 Toll free no all so not proper answer. So what i will do i dont know? So kindly give perierity basis for customer. My mobile no [protected]

I am writing from Bangalore and My ph number is [protected]. This is insane. Aircel customer Advisers speak very reckless and irresponsible. The most hating customer support and I am not at all satisfied. The Aircel gonna face a huge lose because of this. Please try to learn some things from other customer support like Apple. If this is not fix I am gonna leave this Aircel and port to some other. There are many and many more network providers in the market. I need answer for this. Whats wrong with your customer support?

2015, on14th april morning at 8.46 am, i got a massage "thank you for subscribing to full song download pack u have been charged for 4 for 1 day " . after that i called customer care ms rituporna her name, told me that i subscribe that that pack at 6.03 am and money will not be refund .but at that moment i slept and no one using my phone so how could it possible. so i need help. my phone number is: [protected] from where balance is deducted

Dear sir, I'm a MNP port in customer. I had recharged rs.255 on 16-mar-2015 (7:50 pm) for 3G internet. Yesterday 13-apr-2014, (5:00pm) i lost Rs. 823 due to internet. Yesterday was last day of my data plan. But i never got any sms or notification for my data expiry date. But, I have 780mb bal. for internet. I am very disappointed for this behaviour without any notification how you can do this. So i want my money back Name: Saravanan.G Mob: [protected]

Sir I am Abhimunya Sardar. I am a customer of aircel telecom company in kolkata circle. My complin is not only for me but also for every aircel users. The complain is reducting main balance at base tarrif on every national holiday. Is there any rules for for These? If there is any rule why other Telcom Company Reducing balance at promotional tarrif plan. I think aircel company doing wrong with there customers. so please focus on these matter & solve the problem for all aircel users. Thank you. Abhimunya Sardar

Sir my name is vishnu..i m recharged 3g internet offer.but my number not activate 3g service.i ask customer care but he said already your number 3g activated.after this call disconnected ill send one number.after 24 hr activated 3g service.but nit yet

Hi My name is Spandan Singh & my aircel phone number is [protected]. Yesterday i.e on 13/04/2015, I was charged Rs 35.0/- for aircel masti mail with autoactivation after 7days which i never asked for. I tried the VAS service deactivation number it says no vas activated and the message says auto renewal after 7 days without any hint of deactivation.when i tried contacting the aircel customer care, this time I found myself in a loop of press numbers and # or else representative is not available. This has been happening for few months now.I request you to kindly refund the amount back on my number and take proper responsibility about not going against the will of the customers. Thanking you Yours sincerely Spandan Singh

Dear sir/madam, I am Sri R N Saha using the Aircel number [protected] for about 1 year.On dt 12.04.2015 at 4:30 pm I had recived a offer from the service provider via SMS stating that on recharge of Rs 36 (special voucher) I will get all local and std calls at 25p/min FOR 90 DAYS.So I have recharged with Rs 36 on dt 12.04.2015 at 5:50 pm. On the same Day at 06:54 pm a SMS came stating that my special tarif voucher is activated, But it was only for 30 days instead of 90 days as offered by Aircel .When I try to reach them via their customer service it always been saying that " we are facinf heavy trafic and our executive are not free to listen my problem". I have tried them Exactly 19 times on 13.04.2015.As proof alll the smses are saved in my phone which can be verified at any time. So I request you to kindly look in to the matter .I am looking forward for my solution from your end.

I have already 7 Connections of Aircel. But 1 Mobile balance deducted wrongly on dated 8.04.15 and i asked about it, they told me Automatic Magic plus value Added Service Activate then Deactivate first & refund automatically in your mobile & same followed by me. But I call to customer executive 9.4.15 they told me Refund balance after 48 Hours concerned. After 48 Hours Balance not received then call your customer care to call back as having technical problem... when i called again after that time.. customer care blocked and after some time i tried to call from other number [protected] for this complain again they blocked this number too from customer care. (i did not call more than a time in a day) they told me that after 24 hour balance will be refunded... after some days i called again on dated 12.04.15 from [protected] about this metter, one lady executive attend the call and told After 48 Hours past I have not refund this amount. Please take action as early as possible refund immediately

hi. Sir everyday Rs1 is deducting from my balance sfter the renewal of BH121LOC1 Which i never subscribe . When i contected customer executive she gave me the code *121*0010# And when itried to diactivate this service with this code all the time this code is showing its failure and again when iam trying to contact customer care they are not entertaining me.It is a request with u to take the action and stop the deduction

Hi My name is Pankaj Singh & my aircel phone number is [protected], I am sending you this mail to inform you about the incident which took place today. Today i.e on 12/04/2015, I was charged Rs 25.0/- for aircel next gentv which i never asked for, when i tried contacting the aircel customer care after a long and tiring ivr, the pathetic representative just disconnected my call and did not listen to my complain at all(pathetic IVR and worse customer care service ever is provided by aircel with no quality checks or whatsoever), also i was charged around Rs 300/- few months back for the internet service which i never requested for(that time too my call was disconnected by the bad aircel representative ) I request you to kindly return the amount back on my number and a proper strict action to be taken against the pathetic and disgusting representative who attended my complain in an improper way Thanking you Yours sincerely Pankaj Singh Ph : [protected]