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Aircel Complaints & Reviews

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Last updated Apr 15, 2024
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Haryana
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122002

Aircel reviews & complaints page 345

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K
kanika19f
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Wrong deduction on balance

sir, i am using aircel no. [protected] on 3rd Apr, 2015 i got a message from DD-AIRCEL saying "Thank you for using Aircel Service " and then my balance is reduced from 41 to 36. Rs.5 was reduced without any reason from my account.I tried to call 198 but it always says customer care executive is busy please call after some time. When i call 198 from other number than customer care executive gave very irresponsible reply that sir we...
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A
Angayar Kanni
from Hyderabad, Telangana
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unlock

Address:Chennai, Tamil Nadu

I bought D-Link DWP-157 datacard today.I inserted aircel 3G sim.while installing the window asked for user naMe aNd password.I gave some other number buT tHe siM card locKed.I want to unlock the sim ANd also i need user naMe and pAssword pRovideD by u -INternet seRVicE proVIder...
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N
Ntsh55
from Mumbai, Maharashtra
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Recharge and Net Problem.

Address:Mumbai City, Maharashtra

DEAR AIRCEL, Y r u making it IRRITATING FRUSTRATING to me!!! Since 1 2mnths m facing WORST NET!! n nw yesterdae i rechargd RC24 100mb fr 30daes lyk evrytym dis tym on my first attempt it replied CONNECTION TIME OUT again i tried it shwd THIS CARD IS USED i checkd my Net bal it was stil 2mb..i calld ua Aircel complaint number 198 as usual AGENTS ARE BUSY this recording i gt in short calls are neva returnd aftr smtym i gt 7rs bal on...
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R
Rafat Ansari
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non co operation from customer care

Address:Thane, Maharashtra

I had recharged with rs.40/- last night n recieved msg for the same i had rs.50 balance but in morning i had zero balance i am trying since morning to fix my problem but every time customer care executive saying non update of system or unavailability of information...
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P
pratyaysana
from Kolkata, West Bengal
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unnecessary balance reduction

Address:Kolkata, West Bengal

sir, my name pratyay sana and i am using aircel no. [protected]. on 6th apr, 2015 at 4.29 pm i got a message from DD-AIRCEL saying "Thank you for using Aircel Service " and then my balance is reduced from 48.25 to 38.35. Rs. 10 was reduced without any reason from my account. so if you be kind enough to return that Rs 10/- and make sure that this does not happen again i will be really grateful. FYI.. a few months ago Rs. 30 was reduced from...
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6
614
from Chennai, Tamil Nadu
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Balance deduction for unknown service

Dear sir/madam, My aircel number.On 06/04/2015 at 6:02 pm, I got Sms that you have successfully subscribed the value pack.now you can download 5 free content daily from http://203.7122.58.93/VREP SL35 for 4 days.Then they deduct my bal.please help...
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M
Mythilisrinivasan Srini
from Chennai, Tamil Nadu
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illegalegal charges and cheating the deposit amt by aircell

Address:Chennai, Tamil Nadu

[protected] i paid RsRs.Rs300 at the time of receiving the sim to the sales exec for the plan 198 and after a month the bill excess with vas without my request and indicating the deposit amnt 0 so i disconnect the line with several complaint to customer care after that many torturing call from unknown person says that they call from aircel and finally they speak from delhi court is that true?...
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R
Rapaj Beshra
from Gurgaon, Haryana
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Bad 3G connection, always gets disconnected, my no.- 8759697240

Address:Bardhaman, West Bengal

Sir, whenever I connect my Laptop to Internet through Aircel sim, it gets disconnected everytime I pause online activity. It stays connected till data is transfer and it stops it automatically gets disconnected. This is really disgusting! Sometimes 3G signal also gets lost. That time I have to connect through 2G service, and again automatically gets connected to 3G. But the main problem is that it also gets disconnected after sometime.. I...
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R
Rapaj Beshra
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rs. 5 is often deducted from Main Balance on my no.- 8759697240

Address:Chandrapur, Maharashtra

Sir, after every 5 to 7 days, aircel deducts Rs. 5 from my Main Balance. When I call Customer Care & tell them about this - their answer is always that I have activated this/that product. I didn't activate any product. And then they ask me whether I want the refund back? How irritating! I have to always call them to get the refund! Aircel stop this way of collecting money! If this continues further I will be bound to throw this no. away....
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T
tn_karthik007
from Kulittalai, Tamil Nadu
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GPRS related

Address:Chennai, Tamil Nadu

I have activated Aircel 3G GPRS pack, but I am experiencing only 2G speed. I have made necessary checks on my mobile, but still speed remains same. Also next to network symbol in my mobile it shows 'E' it denotes that the mobile has 2G speed, if it has 3G speed it will denotes 'H'. Even i could not raise complaint with customer care, I tried to raise complaint with 198 and i am getting the response as 'all the executives are busy' and call...
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Address:Warangal, Andhra Pradesh

Dear Sir I have been using Aircel number from 2012. Suddenly when i am on roaming it was deactivated on 25th March 2015 and when i came back to India and checked at the Aircel Office in Warangal. they say that this number is cancelled and with in one week. This is very Important Number and i need the same. The number has Balance of more than 1500 rupees. How can Aircel Deactivate the Number without any intimation and what is the reason...
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D
dineshbaskar
from Gurgaon, Haryana
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Delivery issue in my portability from Airtel

Address:Chennai, Tamil Nadu

This is Dinesh from Chennai and my no is +91-[protected]. I just ported my service from Airtel postpaid to Aircel postpaid, on 4th April 2015 i got a message from Aircel that my service has been activated on the same day at 22:19:00, but its 6th March 2015 there is no signal on my phone saying no network access I complaint the same to the customer care too but its waste of my time very poor poor responses. Now I am in the situation that I...
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R
rajchauhan8681
from Kolkata, West Bengal
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bal deduct and no response customer care

sir, my Aircel no is [protected].on 04 apr 2015 my balance deducted.i call to custmor care only one time call attend and there very bed response, my call also hung up.amd i will try many time but my call not connected on 198.ple help me...
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K
Karanveer Chowdhary
from Kolkata, West Bengal
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damage my aircel topup voucher pin

Address:Kolkata, West Bengal

I bought an aircel recharge voucher of rs 20/. but while scratching for the 16 digit pin it was damaged and the nos are not visible. the serial no of the voucher is [protected]. i m still having the voucher with me. plz help me getting back the voucher....
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M
manis63
from patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

INTERNET DATA PACK

Address:Patna, Bihar

Dear sir/Mam, Yesterday I have recharged Rs. 393/- internet 3G data pack on my cell no. [protected] and amt rs. 393/- debited from saving a/c. But internet data pack not activate on my cell. Many time called customer care executive but not given me solution. Kindly help me regarding this. MANISH KUMAR SINGH...
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G
gs21515
from Bokaro Steel City, Jharkhand
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MY aircel NO is 8804131602 my probleam is the my tarrieff is not work

Address:Bokaro, Jharkhand

MY aircel NO is [protected] my probleam is the my tarrieff is not work I will recharge with Rs 7 the offer is all local &std 10 for 180 days p/m but iwill recharge with this tarieff and charges will apply properly for 2 or 5 daysand the tariff will not work i should complain in coustmer care they will say no recharges and phone will discanneted not connect to coustmar for 10 days when i call to coustmere care the advacgament will here.please...
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V
vinaynsharma
from Kolkata, West Bengal
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Transfer Promo balance into main account balance

Address:Varanasi, Uttar Pradesh

Dear sir, I Paramanand Vishwakarma . Yesterday I had recharged Rs.47/- on my aircel mobile no [protected] then my balance goes to in any Promo Balance of Rs. 55/- . and tit shows that the validity of this promo balance is only 5 Days. Sir I do not want to this promo balance. Kindly transfer this promo balance in my main account balance. Because i do not know any step to transfer this promo balance into main account balance. I...
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S
syed hassan tariq jafri
from Noida, Uttar Pradesh
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Amount of recharge

Address:New Delhi, Delhi

I have number of Aircel mobile i.e.[protected]. On 2nd of April at 5.00 in the evening I recd. an SMS for Rs. 30/- mein Rs. 30/- ka talk time & Rs. 8/- for Tariff. I have paid Rs. 38/- to my nearest shop for rechargin my number Rs. 8/- 4 tariff & Rs. 30/- for talk time. But this company given me only Rs. 23.70 (207 Txn No. DLR[protected]. On complaint at 6, 30PM on 198 He promised me to give me the rest of amount within half...
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L
leelaprasadus
from Hyderabad, Telangana
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unwanted vas activation

Address:Hyderabad, Andhra Pradesh

i have been using aircel net work for the past 8 years. for network concern it is some what good but concerned to mobile inter net it is annoying us with vas activation without our consent while surfing in net even though i have internet balance of nearly 2GB.even today .ie. 03/04/2015 i lost Rs.100/-.while surfing on internet. so please look into this problem and resolve it as possible as early. my name is leela prasad s and my mobile no....
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G
ganga ram gorsiya
from Jodhpur, Rajasthan
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balance loss and activate dailer tune

Address:Barmer, Rajasthan

sir i have a aircel pre paid sim card today mornig a call incoming from aircel compay activate dailer tune without my permison after some time my balance loss my mobile no. [protected] just i call aircel complation cell no 198 but not posstive response by the company and my number add in black list my sim details mobile no. [protected] name of sim holder GANGA RAM ADDRES V/P KASMIR T.SHIV DIST BARMER STATE RAJASTHAN...
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