Aircel Complaints & Reviews

i am very upset with the services of aircel.. they have deducting 10 rupees automatically for 3 time from my mobile account.. and I had many complains to aircel customer care but I don't get any result, please help me, my number is [protected] . so i want it back

We had requested for MNP from Aircel to Airtel and it was rejected by Aircel for reasons known only to them. We again raised a new request for MNP & now the status for the past 15 days is "MNP Process Pending". The Porting code is valid only for 15 days. It is more than 25 days since we opted for MNP. Aircel is not cancelling the porting request or allowing us to migrate to Airtel. We have contacted everyone in Aircel from their Customer Care to Showroom. Their email support to nodal officers. No one seems to be ethical. One of their so called managers visited our office, asking us not to migrate to Airtel as we've been with Aircel for over 10 years. His name is Santosh Kumar (Service Experience -MNP-CSD) - [protected]. We promised him that we will retain our other numbers with Aircel provided he help us migrate to Airtel. But he did not seem to care. His only intention was to visit customers and update his report that he has visited so many clients a day. We've tried to contact him on many occasions in the past 20 days. There is no answer or support from his end. I guess he is working for Aircel's competitors to spoil Aircel's reputation (only if it has any). Pathetic Officer. Now, we've applied for transferring all our Mobile numbers to Airtel barring a few. There is no support or response from Aircel. I really wonder if Aircel has any Nodal officer or Appellate Authority. If they really do, I hope they take time to resolve this issue at the earliest. Contact Email: [protected]@celexsa.com One of the numbers to be Ported: [protected] You can track all the other numbers using the above number. FYI: We have paid the bills + unbilled amount + estimated charges for the next 20 days in advance.

dear sir i requested to you the deduct of money without my information, i activated do not disturb services but your company already activated songs and other services ...etc. without my request, and talking to your custmer support excutive do not refund money. i faced the problum before some times. so that in future your not activated any services without my request. an early responce will be highly appreaceted. thanks jitendra kumar savita 590-i/47/02 indrapuri colony near sgpgims lucknow.pin 226014

I have recharged for avoiding roaming but still I am losing my balance.AirceL doesn't allow to select Aircel network, even if Aircel network is available in that region. Its allow to join either IDEA or Vodafone network. I am in Bangalore now. Aircel tower is fully available but its not at all listing while I try to select the network as manual. Everyday they are advertising we are largest network in India then why your network not available in Karnadaka. My best advice to Chinnakannan Sivasankaran... just close your Aircel network and beg from the public people. You can be a millionaire.

Dear sir, 2/9, 12/9, 17/9 and now 22/9 total 5+5+5+5=20 rs deduction on my aircel number-[protected].i complaint many time customar care executive always said that, i download a contain from hungama.but god promised my phone was not gprs eneble so how can i download? please help me other wise i deactiveted my sim...

Today i had 139.63 rs in my main balance but aircel automaticaly subscibed me for girl model pack and deducted 50rs from my balance. Now i am completely frustrated with aircel servive. Pleas stop this automatic subscriptions and continuous deductions. Kindly give me the reversal of 50rs to my main account as soon as possible. Complaint Mobile number- [protected]

After my previous complaint. (Reference ID: 1-[protected]). This is the response I got from Aircel: As per system customer has recharged with 2G and 3G Pocket Internet Packs-997 (Benefit's:-UL 3G/2G (10GB Hi-Speed), Validity 30 days) on 16-Sep-2014 06:14 (Not Rs. 1000/-). As per Minsat customer has already got the 2G & 3G Pocket Internet Packs-997 benefit's after the recharged, So no isuee found, Customer is not eligible for further benefit. Are you kidding me? The android app that was used to perform the recharge does not even an option to do a recharge of Rs. 997. The android app is called Sendly. I have used this app before! Never had any issues! SCREW YOU AIRCEL! THIS IS NOT OVER!

I am from kolathur(chennai), Now am using aircel 3G datacard, my data card number is [protected]. I didn't get data download load speed not more than 50 kbps, even though am using 3G network. I have this network speed issue for past 4 days. I called Aircel customer care, but i didn't get proper response from them. Please resolve my network speed issue. Thanks, Bhaskaran

To, General manager of Aircel I am vinayak vijay padwal from mumbai my contact number is [protected] I reacharged 100 rs in my account as on 08/09/2014 but second day 77 rs cutted in my account . After this matter I call to your customer care number he said that balance will refund within 3 days but not received till date . second time balance cutted as on 17/09/2014 Rs 77 But your gallery person said that your balnce cutted agains for Internt pack but i I am not activated any internet pack so why my balance cutted in my account pls replay me fast Another i will escalate to CEO & I will go to Consumer court vinayak padwal [protected]

I am completely frustrated with the aircel service. They are continuously deducting balance without any reason and customer care executives always say that you have downloaded content but i had never accessed you provided any link. After resolving my problem on 19th sep they again deducted 10rs on 20th sep. I agree that you are giving cheap call rates, data packs but it doesn't mean that you will earn profit by cheating your customers. Kindly stop these deductios without any reason n b honest to your customer n make yourself better. Kindly refund me unnecessary deductions. Num- [protected] Thank you

I m completely frustrated with the aircel service. They are continuously deducting balance without any reason and customer care executives always say that you have downloaded content. After resolving my problem on 19th sep they again deducted 10rs on 20th sep. I agree that you are giving cheap call rates, data packs but it doesn't mean that you will earn profit by cheating your customers. Kindly stop these deductios without any reason n b honest to your customer n make yourself better. Kindly refund me unnecessary deductions. Num- [protected] Thank you

Hi My Aircel number. 1)Complaint On 04.09.2014 I have main balance suddenly amount deduced Rs.50 i'm not subscribed to anything. Later i call your customer service they said amount will be refund within 48 hours. Not yet amount was refunded. Please Refund my amount as soon as possible. Complaint number:1-[protected], 1-[protected] 2) Second Complaint: I recharged my aircel number for Rs.453 on 23rd Sep 2014. And I have main balance of Rs. 355 suddenly full amount deduced. i'm not subscribed to your VAS services. Later I contacted your 198 customer call they said you are . But i'm not activate this so please refund my account Rs355. Note: I'm Customer of aircel since 6 years. So please response to this mail as soon as possible. And refund my deduced amount. complaint no: 1-[protected] And i'm aircel past 6 years. For the past one month i lost Rs.405 plus from aircel. Cheating Network, Worst Network, Poor Network...etc = AIRCEL Note: If this process continues i will put bad review in all websites about AIRCEL.

I purchased a sim card of aircel company whose number was [protected] on 18thof Sept 2014. It got activated on 20th of September. After the activation of the Sim I recharged it with an amount of Rs.50 and also activated an Internet pack. Then when I accessed the Internet my main balance was deducted now when I called the customer service they told me that the pack you activated was 2g pack and 3 g is active on your number but i didnt activated 3G on my number.So kindly look into the matter and also the customer service is very rude to customers they always lie and when we complaint about it they disconnect the call and barr the number So please kindly look into the matter that will be your most kindness Yours Sincerely Tariq Ahmad Zargar Ph no. [protected]

Hi, I have 3 connection on my name and [protected] this number using by my father. We got 3 months free internet subscription from buying products from snapdeal and after 3 months period over on 12-Sep but they not intimate us and my father used internet on 13 & 14 Sep- 14 around 20 to 25 MB which i know through data usage software but on 14-Sep they deducted whole balance of Rs 87.10 deducted and make ZERO. Same way on 14-Sep he recharged with 150 Rs and on 15-sep they mistakenly used internet of around Approx Max 40 Mb and in night around 9.30 got massage and deducted 129.20 Rs from main balance. Please resolve issue. I call on 198 but they unable to help they can't even give me proper answer.

I got an message from Aircel saying my complaint will be resolved by 18-September-2014, but till date no action has been taken. The reference number of the previous complaint is 1-[protected]. Link to my previous complaint: http://www.consumercomplaints.in/aircel-recharged-for-talktime-rs-1000-and-got-d...⇄

Dear sir, last 30 days i am faceing big big big problem.my aircel number-[protected], name-ujjwal nandi. I am useing a chaina black and white mobile.but last 30 days always cut my balance rs.5.when i call customers care they told me, i am download a content from hungama.com.but on god sir i am not any thing download.how to download sir because i am useing a non gprs eneble handset???sir this is a big problem always cut my balance. also cut my balance rs.5 at 8:01 pm date 17/09/14. dear aircel plz do something other wise deactiveted my sim.i can't rechargeing my aircel number because always cut my balance.plz do something aircel?????????? after balance cut send me a sms from aircel 'thank u for useing aircel service'.

Dear Sir/Madam, My name is Ravi Kumar Nemiwal. I have port my number reliance to aircel before 6 month ago. From that day i'm facing problem regarding network. I have missed many important calls. I working in jaipur and i think there should not be issue regarding in jaipur city. I have complaint to customer care many time but my issue not resolved. Kindly requested to you please resolve my problem regarding network. My number is [protected]. Regards !! Ravi Kumar Nemiwal

Hi I have not asked the for any of the value added services from my mobile. But an unpredictable sum of money is being deducted without any solid reason, once.twice or even thrice a week, from my mobile. so i request you to take necessary steps regarding my COMPLAINT and refund the money deducted from my mobile unnecessarily. THANKING YOU.

respected sir/madam, iwant my call history due to marrage of my elder sister .. plz send me call history from june 2013 to december2013 ... plz, my sim ws lost in december 2013 i lost all cantacts.. plz send details to [protected]@gmail.com

My name: Ravi My request in trace this no: [protected] This mobile number was calling into bad words and bad sms. Please sir take necassay action against him this no Address blow sent my email id: [protected]@gmail, com Please my request sir.