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Aircel Complaints & Reviews

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Last updated Apr 15, 2024
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Aircel reviews & complaints page 383

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S
sukumar xee
from Hyderabad, Telangana
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Balance not credited after successful recharge

Address:Guntur, Andhra Pradesh

My mobile no is [protected], I have recharged with RS 149 on[protected] AND I GOT MESSAGE TXN no APR[protected] to recharge MRP149 is successful. TT=0 INR, but after sucessfull recharge i am supposed to get Rs 180 talktime i called customer care for 4 times for credit of balance they told that there was a technical problem on that day and balance will be credited with in 12 hrs but balance was not credited till now i.e upto[protected]....
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A
Angu Nathan
from Ernakulam, Kerala
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Unlock Aircel Prepaid Sim

Address:Chennai, Tamil Nadu

Hello Sir/Madam ! I am using Aircel prepaid number [protected] for for one and half years.I am enjoying all your Gsm services fine.But Unfortunately i put some kind of Pin like Mobile Pin or PUK code wrongly and my number locked temporarily .Now i can't use my number . I request you to kindly give me the solution for retrieve my number for using your services. I can't get solution from customer care numbers. My Alternative contact number...
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Address:Hyderabad, Andhra Pradesh

Recentely, i recharged with aircel prepaid .
On 1at august, all of sudden around rs 155 was deducted from my balnce eventhough, i am not activating service.When called customercare for clarification, they informed that some service activated, eventhogh we don't request any service.
They assured me that my wmoney will be credited back.But not yet credited back.

Samething happened, when i again recharged with...
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M
monika nayyar
from Delhi, Delhi
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Regarding Mobile Signal

Address:New Delhi, Delhi

While working on my phone signal is being gone. Always shows Data Roaming. But I checked twice about data settings there is no selection of data roaming. and always and everytime my mobile signal gone. I cannot operate my internet pack on my cell. Please do something in this regard....
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M
Madurai Tamilan
from Chennai, Tamil Nadu
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Take my main balance Continously

Address:Madurai, Tamil Nadu

Hi My Aircel number 9942XXXX34. 1)This Month Complaint On 30.08.2014 I have main balance of Rs. 298 suddenly amount deduced to Rs.198 i'm not subscribed to anything. Later i call your customer service they said amount will be refund within 48 hours. Not yet amount was refunded. Please Refund my amount as soon as possible. Complaint number: 1-[protected] 2) Last Month Complaint: I recharged my aircel number [protected]...
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R
rambang
from Mumbai, Maharashtra
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Wrongly Balance Of Rs. 25 Deducted

Address:Mumbai City, Maharashtra

Dear sir as on 29/08/2014 there was wrongly deducted Rs. 25 and for deduction i couldn't get any SMS/ Phone.After that i called Customer care no. 198 and there executive told me that amount will be refunded within 24 hrs.but still i didn't get any balance....
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R
Rana Dheer
from Hyderabad, Telangana
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aircel 449 special recharge cheating

Address:Nellore, Andhra Pradesh

I recharged for 449 topup online Which gives 350 talktime 3GB 3G data .with in 1hour i lost my 3g data balance and talktime ...as i was busy with personal work and this isnt the First time so i didnt care about it for 4days and then i called customer care they refunded the talktime but not 3g balance and from then i cudnt able to connect to customer care and when i called from my friends number it connected and they said it was technical...
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S
Selvam_k07
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Unable to get UPC

Address:Kanchipuram, Tamil Nadu

Hi Sir, I need to switch to Airtel from Aircel. SMS service for my number is barred by Aircel, so i cant send PORT sms to 1900. I spoke to customer care but no proper response.I visited some aircel store but they are also redirecting me to so me other Aircel office saying that its a distribution office or its only for postpaid. Please solve my issue. My Number is [protected]....
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S
Seawaysnitin
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deducting balance by activation of fake schemes.

Address:Mumbai City, Maharashtra

Hi, I am Nitin From mumbai.my no is [protected].from last 3 weeks whenever i recharged my account, my balance gets deducted by activating any fake schemes(e.g dazzling queen..Don't know wTF is this). till now around 100rs is deducted from my account.Also from last 3 week I am not able to contact customer support because whenever i call CC the call gets disconnects.today when i called CC, luckily CC answers my phone but when i inquired they...
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I
Ishmeet Kalsi
from Bengaluru, Karnataka
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recharge amount deducted but recharge not done

Address:Bangalore, Karnataka

i did i recharge from aircel website around 10:02 dated 31st august. the amount was deducted from my bank account but the amount was not used for recharge. i called customer care two times but they said the records are not updated on my account and disconnected the call. i am trying to call them after that but the ivr says all customer care are busy from 11 am in the morning.i have tried calling them like 10 times same message comes. Tell...
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A
Amit876
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unable to login my account on aircel website

Address:Jaipur, Rajasthan

I am unable to login my account on aircel. My no is -[protected] (postpaid). I am entering the correct mob. No and password but it shows wrong no and password.when i click on forget password with new password it also shows incorrect mob no and password. Please resolve this problem. Thanks...
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Dinesh Kumar S
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Main account money wrongly deducted

Address:Chennai, Tamil Nadu

This is to inform you I have recharged 2g data plan on 23rd Aug with Rs.155 for 150MB (28 days validity) & 150rs talk time free. By the time outstanding main balance was around 182 rs.

On Monday 25th Aug morning when I checked my main balance it shows Rs11.80 without any reason they have deducted my money around 170rs and I verified my data usage its still have 150 MB in my account.

I approached aircel office...
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Y
Yashashvi Pal Singh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unnecessary cutting my balance

Address:Jaipur, Rajasthan

my mobile no. is [protected] .tthey added caller tune service worthing rs 30 to my mobile unnecessarily i was not known about all this on the day when they activated .on next day when i got informed from my friends about caller tune, at the same time i contact company customer care to deactivate and return me my balance.they deactivated the service but my balance was not refund, and when i contacted for not refunding, they excused me saying...
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A
Aprajita Gupta
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

3g pack not activated

Address:Mysore, Karnataka

I had got 1477/- internet pack done on 13aug; but the browsing speed is between 2g and 3g and when I try to see my data balance, it shows 0.0mb. I have called customer care 5-6 times after asking for solution. The reply I get is we cannot tell you the reason as there is some technical issue. P.S : I realised I have wasted my money and will not suggest anyone to opt for their services....
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R
Rizwan Ahmed Khan
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unwanted Messages & calls

Address:Bangalore, Karnataka

Hello Aircel team, I'm getting unwanted calls & your default message to cal back the person. So would you please have a check & block this number or else suggest me if it OK to give the police complaint again the number is [protected] So please have check & revert back to me with the solution Looking forward to hear from you Rizwan...
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G
gdutt
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Repeated automatic deduction of one-time VAS charges

Address:Kolkata, West Bengal

This is the 4th or 5th time it happened. I have reported all the earlier cases to AIRCEL customer care over e-mail and every time they get back saying the amounts have been deducted from my Aircel account for some value added service through customer enduse method. I noticed this whenever I recharge with a top up of denomination 150 and above, unwanted balance deductions keeps happening to my account. I will not tolerate this kind of business....
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S
sajin1412
from Nagercoil, Tamil Nadu
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Aircel does not give 1GB internet

Address:Kanyakumari, Tamil Nadu

Sir, I am the one of the aircel customer. My aircel number is [protected]. I have bought a mobile from snapdeal. The snapdeal.com gave me a 3G internet offer. That is 1 GB internet for next 3 months. I got 1st month 1gb internet offer only. But second month 1gb internet balance is not added to my account. my contact number is [protected], [protected]...
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D
dhananjayt99
from Mumbai, Maharashtra
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Rate cutter pack activated but not getting benefits

Address:Mumbai City, Maharashtra

Dear sir, I would like to bring it to your Notice that I am not getting benefits of Rate cutter pack of Rs. 33/-. And the unfortunate thing is that customer care(121) is not even responding to any calls. Please help me out. Thanking you. Amol Ghorpade [protected]...
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P
prakasja
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

charges for value added services

Address:Kolkata, West Bengal

Hi this is jai prakash ray, My mobile No. is [protected], i am getting charged for miss call alert services every one or two months and when i try to speak to customer services they say i have activated that. it happens when i have recharged my account and not using the money, if i use it its fine but if i do not they will definetally charge the amount. i have got two no.s with aircel and it happens with both of them but on the other no.([protected])...
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Deenadayalan Sekar
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile Number portability not completed

Address:Chennai, Tamil Nadu

I have requested for mobile number portability of my vodafone number [protected] on 20th August 2014 at Shop No-24, No:66, YES YES Arcade, Secretariat Colony, Ambattur, Chennai-600 053. on the same day at 7 pm i got a call from the aircel care ambattur from the person with whome i registered for portability stating that he missed the porting code and asked for it, so messaged him that. when i went for porting at the customer care it took...
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