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Aircel Complaints & Reviews

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Last updated Apr 15, 2024
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Aircel reviews & complaints page 399

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Address:Chennai, Tamil Nadu

Iam a customer of aircel in last 4years, i ever faced this much problems on aircel. nowadays * no network coverage * call rates is high * a2a calls are not connected * worst customer care * not attended the customer calls and not response their complaints * very very poor network i ever used this before. try to understand customer needs and customer satisfaction. try to solve the customer problems. also reduce the call rates and...
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isathish2k8
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Postpaid service : Data speed too slow

Address:Chennai, Tamil Nadu

I have recently brought aircel Post paid connection number [protected] in Chennai circle, when I took this connection they are listed some plans and I have selected this plan CLUB299 including 3G 500MB after unlimited 2g Plan up to 128kbps.but unfortunately I have been getting speed of 4-10kbps, When I tried to reached customer care they are argued me for this plan 2G speed up to 64 kbps.When I contact sales Executive, he promised me to getting...
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Manish Kumar Goyal
from Noida, Uttar Pradesh
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Worst services and network

Address:New Delhi, Delhi

I have experienced worst network and worst services from Aircel. Will not recommend anyone to use Aircel. I am using it for last 3-4 months. No proper network coverage even not a good customer care. I called to deactivate my Data pack and they say it can not be done in this billing cycle, it will be done only inn ext billing cycle. And you know my billing cycle starts from today only. So never go for Aircel and never suggest someone to...
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Narendran Perumal
from Salem, Tamil Nadu
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dis connection of i/g and o/g services

Address:Salem, Tamil Nadu

There is no proper tower for the no:[protected] for the post paid connection and the o/g and i/g have been barred before the due date and no service is there eventhough it is in national roaming tariff .No break ups for bills and for 4 days they have charged 600/- and if we ask for bill break ups they donot provide it.My bill date is 20/05/2014 and they have barred o/g services, o.k that is fine because the credit limit could have been exceeded...
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syed.muzammil
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

POOR SIGNAL STRENGTH.

sir/mam... i am Syed Abdul Muzammil from hanamkonda, warangal, AP. I was recharged with 3d data plan of Rs.128. with 15 days validity, but from the date of recharge till today i am unable to use 3g/2g data due to weak signal strength. Already i have lost my 4 days of validity. 11 days remaining... i hv already contacted customer care but there is no change in network... and there is no response from cc... kindly look into this matter and...
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Mamta24
from Delhi, Delhi
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Auto activation of value added services

Address:Ludhiana, Punjab

I am using Aircel pre-paid sim with number [protected]. Various value added schemes are being automatically activated on my phone. I have deactivated them number of times, but they are being reactivated without my permission. Whenever i reacharge my phone, All the money is being used in these services and nothing is left for my use. Recently my balance of Rs. 50 is wasted in this. Kindly see into the matter....
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karthickk
from Hyderabad, Telangana
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my call log history

Address:Chennai, Tamil Nadu

Dear Sir, I have accidently deleted my call log history of[protected] its very important to be... so please, send me my call log history to my mail di or my number please sir... my contact number : [protected] my mail id : b.[protected]@gmail.com...
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Ankur Sharma111
from Delhi, Delhi
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Bill charged even after disconnecting the number

Respected Sir/Madam I had a aircel dongle with number [protected].I went to aircel franchise office in Bathinda regarding payment of my dues on 12-august-2013.I was told by the customer care executive to pay a bill of 450 rupees.I paid the bill and the receipt was given to me stating that "payment recieved and disconnection request".I got a email now on 14-may-2014 to pay 697 rupees.There was no usage of the dongle after 12-august-2013.I...
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S
smill
from Chennai, Tamil Nadu
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not give me refund

Sir i have recharged my aircel number [protected] with 77 Rs. on 13 may 2014 from paytm site. according of paytm site my recharge was successful & my IBL a/c has been debited with 77 Rs. but not done my recharge on my number. i am sending paytm receipt of 77 Rs. please find attachment kindly solve my probblem...
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i9866421616
from Mahbubnagar, Telangana
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aircel appellete authority not responding

Address:Hyderabad, Andhra Pradesh

Sir My name is sreenivasulu n, my mobile numbe is [protected]. I lodge a complaint in aircel customer care, they givenreply but i not satisfy thatreply thats why i try to lodge a complaint to aircel appellate authority by on 198 but i not able to connect that, after waiting of long time it saying that number is not in use. I try to contact the aircel appellate authority through mobile which one is given in aircel web site that is [protected]...
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MujtabaAli
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misuse of the position, by an employee in Aircel company

Address:Hyderabad, Andhra Pradesh

Respected Sir,

One of your employee named MOHAMMED MATEENUDDIN BAIG have troubled the customers by putting various activation of packages
(APRC 53, APROAM 25, CRICKET VOICE PACK, LIVE AARTI, AIRCEL LIMITLESS MUSIC, JOBS)
without our knowledge upon my number([protected]) and my friends number([protected]) on[protected] between 07:50pm to 08:10pm.

Please investigate about [EMPLOYEE-ID / LOGIN-ID /...
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R333
from Kolkata, West Bengal
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No response and deduction of balance

Address:Kolkata, West Bengal

Before 28th April 2014, I recharged my mobile with Rs.50 and on 28th April when I called My friend, after few seconds my call disconnected and when I saw my balance I was shocked it was Rs.0.00.I called in customer care for help, he picked my call and I told him my problem.He told "you have requested for a game that is why your balance is zero".I did not requested at all, god knows how thats happened, any ways then I asked him "for...
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ashisghosh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Failure to provide solution against 3G speed issue - Ashis Ghosh - +91 80131 83646

Address:Kolkata, West Bengal

I have purchased an Aircel GSM connection (Mobile no. +[protected] on 30 April 2014 in order to use the 3G promo code received with SnapDeal purchase and activated the pack on the same day. However, since then I am getting data transfer speed less than 10 KBPS while I have adequate data balance & validity. This is happening irrespective of my geographic location i.e happening everywhere - I have tested the speed when at home,...
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sureshsathya
from Chennai, Tamil Nadu
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Money deducted without reason.

Address:Thanjavur, Tamil Nadu

Dear Sir, I am suresh from tamilnadu & my mobile number is [protected] which is aircel prepaid conncetion. On 10/05/14 morning (Saturday) i recharged Rs 158 for pocket internet and Rs.120 for topup through aircel online recharge.After connceting to internet my main balance came to zero without talking to anybody and I cannot talk with anybody even aircel customer care(121). While i recharged separately for pocket internet (Rs.158)...
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Himanshu_Pandey
from Kolkata, West Bengal
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Number Disconnected Without any notice and Issue to Other person in a month

Address:New Delhi, Delhi

Dear Concern
I was using an aircel no([protected]) from last 2 years, but 1 month back my number was pulled out of service without any prior notice.When i approach your customer store, I got to know the number is allotted to some other person, with in a month only.Is this the procedure of disconnecting a number without any notice and issuing it to some other within a month is correct??

Himanshu Pandey
[protected]...
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Brojendranath Karmakar
from Mumbai, Maharashtra
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personal number is blocked

Address:Kolkata, West Bengal

I am the owner of [protected] & ICCID:[protected] since three years.i have provided the original documents of mine but aircel messaged me as per TRAI guidlines service to this number will be not valid on using more than 9 connection.but this no is my personal number.so i therefore request aircel to unblock this number....
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J
joy093
from Kolkata, West Bengal
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Telephone

Address:Kolkata, West Bengal

I have recharged my number [protected] with ISD rate cutter Rs 7 yesterday and also recharged my account with Rs 100.When I called to Bangladesh Rs 34 got deducted from my account then I called to customer care executive he told me that the tarrif is not activated yet then again i called after sometime he told me that it is activated.Today again i called to Bangladesh and Rs 45 got deducted from my account and i tried to contact with customer...
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hayatha
from Chennai, Tamil Nadu
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No Coverage for past 1 month in our area

Address:Chennai, Tamil Nadu

Dear Sir / Madam, For the past 1 month or may be more than that, I am facing a network issue with Aircel ([protected]). There is Zero Coverage in my locality (Vepery, Chennai). I have contacted the Customer service to help fix this issue but to no avail. This issue has been brought to their knowledge 2 - 3 times. 10 - 15 people along with me face the same issue. The signal bar on our mobiles are 0. Request you to fix this issue as early...
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ash11884
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheating by showing wrong tariff detail

Address:Varanasi, Uttar Pradesh

Respected sir/madam I had recharge my mobile no. [protected] by online on 9/5/14 through aircel online recharge system. When I check the tariff detail of Rs 33 its shows 15 paise local aircel to aircel and 30 paise aircel to other(local) and 15 paise all local and national sms and after recharge I also get sms detail as shown above but they cheat me by showing wrong detail on net and by sms. after recharge my balance deducted by 20 paise...
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neha1986
from Bengaluru, Karnataka
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Aircel deducted 10 rupees from my balance for no reason

Address:Kolkata, West Bengal

HI, I have aircel connection [protected]. Almost evry second week I get msg from Aircel for "Thnaks for using pocket internet " and they deduct 10 ruppess from my balance, I use celular data pack and have not downloaded anything using pocket internet for which they charge me extra.Once my phone was switched off whn when I switched it on I saw this msg had come, on calling the customer they say I have downloaded some thing from Hungama...
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