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Aircel Complaints & Reviews

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Last updated Apr 15, 2024
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+91 97 3819 9010
1419
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+91 12 4476 5000
788
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359
196

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Gurgaon
Gurgaon District
Haryana
India
122002

Aircel reviews & complaints page 401

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S
Saikrishna Tanguturu
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Harassment even after paying the final settlement

Address:Chennai, Tamil Nadu

Dear Sir, I have disconnected my mobile connection with Aircel([protected]) on 15/07/13 and paid my final settlement amount too in the same month billing cycle date. After that I stopped using the number too. Even after my disconnection they are going on generating bills for every month. If I mail to there billing team regarding why they are generating bills even after my disconnection, I didn't received any response from that company. And...
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Address:Bangalore, Karnataka

Aircel is one of the most fraud companies I have ever came across. Never gives service after taking money from you. Their own IVR will not recognize your no. and keeps telling " This is not a valid Aircel no." Most recent incident being, I recharged with Rs 255 to get 2B 3G data for 30 days. Got nothing. Even after raising several requests, nothing happened, its being 3 weeks now. Government should take some action to resolve...
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D
Debanik Das
from Mumbai, Maharashtra
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showing me net balance but while i connect net charging from main balance

Address:Kolkata, West Bengal

sir my phone number is [protected], Aircel.when I am checking my 3g net balance by pressing *122*011# it is showing my 3g combo data pack is 250 mb valid up to 12/05/2014.and when i am checking my 2g net balance by pressing *400# it is showing that my 2g net balance is 500 mb.but when i am connecting both 2g and 3g aircel is charging me from my main balance. NB- i have not recharged for the net balances shown.it is shown automatically....
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H
hmnth1
from Delhi, Delhi
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Deducting balance without any information

Address:Hyderabad, Andhra Pradesh

I ported from Vodafone to aircel last month. Aircel gave me some offers also. But now they are deducting my balance once a week. They are doing it in a way that If i have 20 rupees balance they will cut 15 rupees and if i call customer care they will tell you subscribed to some service. If i have 10 rupees in my balance they will cut 5 rupees and told the same thing when i call customer care. They provide me number to deactivate...
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V
vimal
from Chennai, Tamil Nadu
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Incoming and outgoing barred

Address:Karur, Tamil Nadu

Hi Aircel,

My Mobile Number is [removed], I have been using this number since 2007.
I have lost my mobile on March 27, 2014. So I called customer support and asked them to block my Number and they did. Please refer my Complaint Reference Number (1-[protected]).

I got back my number from one of your Service Center's by provide an ID Proof and a Passport photograph on
15-April-2014. They asked...
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V
VijayakumarSTup
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Outgoing barred with Bill Generation

Address:Chennai, Tamil Nadu

Hi, This is S.Vijayakumar. I have a 3G datacard from Aircel with the number : [protected].I am currently in 999 datacard plan and my billing cycle is 15th to 14th. Last month, within a few days after the Bill was generated, my datacard's outgoing was barred and I was unable to connect to the Internet. I went to the Aircel office in OMR and they activated the datacard's outgoing service. After few hours, again the outgoing was barred...
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M
Mrutunjay
from Pune, Maharashtra
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Wrong Mobile Connection

Address:Khordha, Odisha

Dear Team, I do not have any Aircel connection with my name but every month am getting SMS "Dear Subscriber, we are please to activate limited services on your Aircel connection[protected]. Please call 59059 using Aricel number to enjoy full service. Kindly check as something is going wrong with this number[protected]...
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Address:Kolkata, West Bengal

Being my number [protected] as on 15th April 2014, 10 pm, my Main balance INR 13 and Promo Main balance 83, and suddenly I show zeros balance in both my main n promo balance, and even I Can't able browse Internet when I have 150 MB free data.

When I have call and explaining about the issue agent disconnected and has blocked my number...
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S
sudarshanbhattar
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rs.90 charged on my no.9874634098

Address:Kolkata, West Bengal

I have submitted a complaint whereby Rs.90 has been charged on my no.[protected] the complaint no. is 1-[protected] please note that this complaint has been closed without confirming me it was lodged through your online site portal, when the charge were deducted i received a message "Thanks for using Aircel Service", however i havent used any such service these messages came while i was browsing.

They really are not...
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S
sauravchaturvedy
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lost of my aircel sim card

Address:Munger, Bihar

Sir recently i have bought a new aircel prepaid having misdn no -[protected]. i lost this sim card, this sim is on my document name- saurav suman s/o- jitendra narayan chaturvedy Dob-22/12/1992 ADD- bari dariyapur munger road jamalpur, 811214, bihar sir i request you to kindely block this number to make the miss use of this sim . my alternate no is [protected] and my email id is [protected]@gmail.com...
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S
Subhodeep Sarkar
from Rajula, Gujarat
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billing

Address:Tumkur, Karnataka

While browsing the internet, Rs 50 was deducted from my balance and the reason given by customer service representatives was that it was due to using WAP services.But, since i had not opened any WAP enabled webpage, that is not possible.Also, nothing was downloaded for which i should be charged.This has happened previously, too.Kindly resolve this issue as soon as possible.Thank you....
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A
arumugaraja
from Tirunelveli, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

avoid advertisement incoming calls

sir, my name V.MAHARAJA ARUMUGAM, S/O, T.VELU THEVAR, saraswathi amman govil street, puthukudi,
srivaikundam.thoothukudi distict, TAMILNADU.
my aircel mobile no;+91-[protected].your advertsement[protected]calls are calling one more time per 1day.
so i am distrabed my works are spoilling. please avoid advertisement incomming calls.

Thanking you,
[protected]....
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M
M.Chowdhury
from Mangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rs 198 Balance deducted without any intimation / approval from the customer

Address:Burdwan, West Bengal

This is regarding my Aircel no: [protected]. On 3rd April (6 days ago) suddenly I was shocked to see that Rs.198 was deducted from my balance without any prior intimation. I use Rs61 power top-up and my call rate is only 32p/min. Thus it was not deducted for call. I use a basic Nokia 2G handset where I do not have Internet access facility, so no question o[censored]sing Internet also. I was very surprised why the amount was deducted and...
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S
skmuraalikal
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

aircel post paid service

Address:Chennai, Tamil Nadu

I am murali and I already held the number [protected]. Its postpaid connection. Since it is postpaid connection, they were charged in excess every month. If I enquire they always says that u used some WAN services.Out of frustation, I gave complaint and request to change it into prepaid. They havenot changed it as early. After I raised some complaint in this forum, they made it changed. During the interaction with the tambaram branch aircel...
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S
skmuraalikal
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unnecessary customer care calls

Address:Chennai, Tamil Nadu

I am Murali and my number is [protected]. I got this number recently. My service provider is Aircel. As a token of this, they are freely disturbing me throughout the day as they like. Nearly I am getting minimum of five calls from the aircel customer care number. Its very disgusting to take these calls.Please somehow stop in getting the calls....
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N
Narendrachaudhary076
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheat with my Aircel postpaid connection

Address:Gurgaon, Haryana

I have give postpaid connection security money Rs.250/ and Documents on 05/04/14 to Aircel executive HITESH RUSTAGI (Post Paid Channel Partener with AIRCEL Limited, SURAJ ENTERPRISES wz 35, RAJ NAGAR PART-II, PALAM COLONY, NEW DELHI- 77) . he was saying that i will send a sms for choice the new mob. no. and after that you will select a mob. no.and after that I will send your new mob. no. for the aircel company for activation.after that you...
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E
elamaranr
from Gurgaon, Haryana
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Fraudulent deduction of balance and rogue customer care

Address:Chennai, Tamil Nadu

Hi, A few days back, after I'm done checking some Google results, I received a message from Aircel that 20 INR has been deducted from my account for activating a VAS service called Video talkies. When I tried to contact the customer care, I was not connected at all. In about 3 days post this incident, another 15INR was deducted from my account for the same reason. I came to know that by sending a message to 155223 with the word Stop will...
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A
anurag2
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Aircel 3G Speed Far Less than promised

Address:Lucknow, Uttar Pradesh

Dear Sir/Mam I am using 3G (749 rs plan) internet service in my Laptop through Modem but before 15 days I am not getting usefull speed. I complained in customer care helpline 198 and 121 but they give us bad response. Right now my problem is as usual. so i request you to solve my this problem ASAP. My 3G sim no. is [protected]. Thanks and Regards: Anurag rai(U.p East Lucknow) [protected]...
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A
Abhishek Kaswan
from Bathinda, Punjab
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Balance deducted without any reason.

Address:Bikaner, Rajasthan

My main balance is deducted without any reason when I called customer care they said you received a URL message & you have downloaded something .but I am damn sure I don't receive any kind of message. When I asked them to return money they refused. You can check my details but It often happen with me that my money is deducted for no reason and the Customer Care executive always gives the same excuse. I am not a fool that I 'll download...
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A
anuragvns1995
from Gurgaon, Haryana
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Misbehavior by the customer executive

Address:Varanasi, Uttar Pradesh

Dear sir,


Today i am called to aircel customer care executive at 9:28 am from
My aircel no. [protected] for complaint against my deducted balance. When one of
The executive receive my call i asked him my question on balance deducted but
He unable to give any response and on asking his name immediately, your
Executives abused me and cut the call.

Please take strict action against...
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