Aircel Complaints & Reviews

I am Aircel customer in karnataka from past 6 months or more and i have been using RC37 unlimited data pack from 16th last month after my pack is auto-renewed, they shouldn't charge me for data usage. instead they are wiping my balance for 2 times for about 73 RS... i was made convinced that i didn't used internet at first time but on next time when i called them for same reason ..the customer care representative connection was...

I recharged my Aircell number [protected] for 133 rs through easy recharge in[protected]. i got text stating successful and amount got deducted from my account. whereas 3G service is working only though the money that i have got in my account for calling and not working through the 3G 133 offer. I called up CS - they informed me that 3G is active but they do not know reason why its not accessable by me and informed me to call 198 - for...

Respected sir, I would like to draw or attention to the fact that some unknown caller is disturbing me continuously. He calls at midnight and clams to be a customer representative. It's harassing me.
I would be thankful if you kindly look in to the matter and appropriate measure as early as possible.
The no from which I received the call is [protected] and last he called at around 1.50 am on 16th march 2014.
br...

My mobile number is [protected]. i had activated the BBD plan but now I am unable to deactivate it. I tried sending the message "StopBBD" to 121. There is only a reply "203" every time with no results. Even the plan got renewed after sending the messege. And also the dedicated blackberry support number 1255 is not working. Please pay serious attention to this problem....

I am a prepaid customer with no [protected].I m truly agitated o[censored]nwanted plans being activated every now and then.Last time some shayaari and music packs were activated.And today some video talkies pack got activated.I tried calling customer care but no proper response.Please deactivate all plans except net pack immediately. And in future see to dat no plans are activated without the confirmation from customers....

Hi,

I am GOPIKAMACHI S currently using aircel network, i'm not satisfaction about aircel, i try to mnp with airtel but aircel not release my no to mnp, i tried three time, kindly take the action about my complaints,

MY No [protected].

Thanks and regards
Gopikamachi S...

Dear sir,
I am your prepared customer I am a available business man I have to make important calls for business .
kindly fix the problem of my out going calls .
I used to be an airtel customer because of there poor service i quit from there .
I went to there corporate store to pay the dues no one is responding .
So kindly i request you to activate my service .thank you

If you have any question...

Hi, I use an Aircel number for which I pay thousands of rupees every month as part of my monthly billing. But from last 6-8 months, I am keep getting numerous calls saying they are from Aircel and behaving very rudely and abusing over the phone for not making a payment of Rs.153/-. Although i pay the bills on time, just to get rid of this issue i made a payment on Aircel portal of that Rs.153/-, but nothing changed. Till date and just before...

I recharged Rs.26/- for sms pack . Amount deduction from my account but not activate my service. I call the customer care and they said the problem will be solved about 24 hours mean 3 days' . But they not backed my amount. aircel gave me a ref. No.1-[protected] problem solving date within 08.08.2014. But not gave me balance back ....

Hello sir, my mob. [protected] (aircel mah) i have recharged frc 34 on jan 14 1st week which gives benefit 100mb data/mnth and onnet free calls for 3months i have got dis benefit till feb 14 but on dis month benefit must be credited till 3 or 4 date but still i have got it. I don't have any problem with aircel my all family member using it. But dis time they disappoint me and the cust. Care exe. knowledge is not updated. So its request to...

We (myself and my wife) have been using aircel postpaid connection ([protected]) since two years.

Irrespective of my usage, we always pay extra amount. Due to that reason, we decided to change it to prepaid service. For that, we paid the amount which was not even billed. The customer care (tambaram branch) officials told me it will get activated within five working days. But, when I enquired yesterday, they told me that the...

sir This is anurag rai from U.P.(east).sir i have recharged aircel mobile no [protected] i recharged with Rs.198 to get unlimited internet, but when i started using pocket internet, browsing/surfing was very slow, I can't any acess any site, download was very poor, this is pure cheating and looting by them in the name of free unlimited internet. .So regarding this i have called aircel costumer care number 198 so many times.but they are not...

1. Incomplete info : i have decided to change my plan from speak 250 to some other plan and i called aircel customer care on 3rd March. one Madam suggested me with 499 plan and she didnt inform about the new plan charges added 30rs as per TROY rule. Just confirm this by auditing her call. and i have called today (5th march) and spoke to mohammad and he explained my plan and he told i will not be charged for called tune song selection....

Hi,
It really very worst and horrified experience with AirCel customer care. I did recharge of 447 (data plan [protected]) on 1st March 2014 in night. But since then I'm being charged for data usage and my pre-paid balance is getting deducted. Till now almost 80 Rs has been deducted so far. So, I stopped using data.
I tried to call customer care (121 & 198) at least 30 TIMES in last two days, always get "we...

sir i am karthikayan, my aircel mobile number is [protected] sir i am using aircel simcard last three years aircel customet care inform to produce the personal datails submit for voter id and rationcard and photo to the customer care office. i am submitting my voter id and photo and ration card zerox in villupuuram aircel customer care three weeks ago but till not activate my mobile incomming and outgoing call please help me because...

I have aircel dongle of 499 plan.The speed of the net access through dongle is so slow that evn google page takes hell lot of time to open.I pay monthly Rs500+ (including tax) to get such kind o[censored]sage??? And the area where I stay is also not in outskirkts...Its IT hub(bangalore) I would like you to look into the matter ASAP in atleast a weeks time from now, else i am gonna disconnect it. And not just me..one day you will even find many...

I did not activate any Dialer Tunes and shocked to know yesterday that there was a dialer tone. Some people say it may be an attempt to cheat and Aicel will deduct Rs. 30/- monthly without your knowledge. I don’t want any Dialer Tunes – so please remove it immediately and reimburse the money deducted illegally without my consent. They also must pay a compensation of Rs. 3000/-, minimum....

Aircel pocekt store was automatically activated in my mobile no: [protected] Please do deactivate immediately. I have tried the customer care number 198. But it will not connect to the customer service person, it just gives the recorded voice....

Hi All, I took aircel sim last month and my number is [protected] on the first day i reacharged with RS 447 3G Internet pack which is valid for 3 months. When i am recharging for talk time its deducting from main balance nearly today they deducted RS 70/- . Where in a 2 weeks they deducted more than 150/-. When i am calling Aircel customer care its automatically disconnecting the call. I want the money back today i recharged with RS 100/-...

Video Talkies service activated without request and Rs. 100 has been charged.

On 26th February 2013 at 1.17 PM, received an SMS saying been charged Rs.100 for Video Talkies.

No such service was requested or activated any time. I need a detailed explanation on how this happened. Kindly look into this and do the needful in refunding the wrongly deducted amount at the earliest, thanks!

Also deactivate...