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Aircel Complaints & Reviews

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Last updated Apr 15, 2024
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Aircel reviews & complaints page 398

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G
GKN KARTHICK
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bill payment waiver - am not used for GPRS (Internet)

Address:Chennai, Tamil Nadu

Dear sir,

My mobile number :[protected]

I have use this number for last 10 years, still now one problem raised last month April 2014, bill for GPRS INTERNET ACTIVE so you paid that only for 1104.00. Every month my bill amount for maintain Rs.600/- to Rs.700/-
then am not used for gprs so kindly waver to bill amount of Rs.1104/- for official mail to send to aircel corporate mail id but still now no response...
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H
Himanshu G
from Delhi, Delhi
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Very Very Poor Network

Address:New Delhi, Delhi

Dear Sir, My Aircel No. [protected].I have switched over from my Reliance 3gPostpaid Connection to AIRCEL due to daily sms pack in aircel Delhi recently But I found the AIRCEL network is very very very poor in Delhi and I felt I made a blunder mistake by changing my number from Airtel to AIRCEL Since I am residing at Rajokari in new Delhi neither Aircel network available inside at my home nor outside .I am not able to send any sms and...
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G
gaddam.gita
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund

Address:Hyderabad, Andhra Pradesh

Hi to one and all my mobile no. [protected], i was send a amount to pay my bill around 1000 which is not my bill amount, and without my knowledge disconnected the outgoing when i contacted they said to pay then only outgoing calls will get activated, and after request the itemised statement after 3 weeks i received after calling n number of times. bill no.[protected] & when i contacted customer care they looked my bill details and said...
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M
Mike Eva
from Chennai, Tamil Nadu
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ACTIVATION OF UNWANTED SERVICES AND DEDUCTING MONEY

Address:Chennai, Tamil Nadu

I am using Aircel pre-paid sim with number [protected]. Various value added schemes are being automatically activated on my phone. I have tried to deactivate them number of times, but i cant. Whenever i reacharge my phone, All the money is being used in these services and nothing is left for my use. Recently my balance of Rs. 50 is wasted in this. when i call the customer care they ask me call another no do it as the recorded voice says but...
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P
Prashant_Shrivastav
from Delhi, Delhi
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Cheating by Aircel Staff Mr. Anudeep Mob/No. 8285376360

Address:New Delhi, Delhi

मेरे साथ धोखा हुआ..!! मैं 17 मई 2014 को एयरसेल कम्पनी का 2 सिम कार्ड ख़रीदा, और उसका रु 80/- भुगतान भी कर दिया, लेकिन एयरसेल का स्टाफ ने मेरे न. को एक्टिवेट नहीं कराया, एक सप्ताह तक आग्रह...
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T
trvijayalaxmi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Disconnected sim services

Address:Hyderabad, Andhra Pradesh

Sir/Madam, I tr vijayalaxmi recently migrated from idea net work to Aircel as idea network signal is very low in my locality, and hoping that Aircel will give more service to me, but sir since last Wednesday, 21, st may 2014 my SIM is disconnected, when I enquired the customer car center they registered my complaint and said that within 24 hours will be solved but so far neither communicated nor solved my problem. I also went to Aircel office...
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S
sjm.sonu82
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Using My Vodafone No. as alternate by a number of Aircel customers

Address:Hooghly, West Bengal

Dear Team, Good Morning. It’s a bit anxious situation for me, as I’m receiving SMS from DD-AIRCEL mentioning that to some numbers limited services have been activated and I have to contact 59059 to activate full services to these numbers. Now as far I remember, I’ve never opted for these Aircel Connections. My understanding is, my Vodafone no. has been set as an alternate number for these connections & that has been confirmed...
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I
i9866421616
from Mahbubnagar, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

aircel not giving winners list

Address:Hyderabad, Andhra Pradesh

Dear Sir/ MadamAircel launches a Scheme i.e recharge online from aircel.com and send a message to 56060 and win extra talk time, movie tickets, Ipod and Smart phone. That information on IVR menu of 1516 up to 22 march 2014. As per the menu customer press 5 to know the winners. I try to know the list of winners till 22 march 2014 it said that this scheme just started and winners not yet declared. But after 22 arch 2014 they changed...
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H
hemantmehra
from Chandigarh, Chandigarh
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deducting balance without permission and activating unwanted services

Address:Jaipur, Rajasthan

1 dial n chat service was activated in april automatically i complaint and amount was reversed but on may that same service renewed but amount didnt refunded to me. and again when i call to 198 to complain they didnt talked properly n that same day on 7th of may2014 bcz i complaint so they started to make me irritate by sending such company massages they sent me 17 text massages in 47 mins and about 10 massages within 2 mins 2 again some...
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swagata sarbadhikary
from Kolkata, West Bengal
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complaint not taken by customer care

Sir, i am a customer of Aircel prepaid service. My no. is [protected]. Today i found that my a/c has been debited by ₹.5/-.i called customer care. There were all ladies members. They told that missed call alert is activated, though i have not requested or opted for the same. I requested them repeatedly to stop the service and refund my amount, but they didn't bother about that. This type of behaviour is detrimental to any business. please...
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qursheedkhan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i am not able to change my postpaid to prepaid or another network

Address:Theni, Tamil Nadu

myself i am a aircel postpaid customer (number:[protected]) by last 5 months, but now i decided change my number to aircel prepaid because of heavy bill. but when i had asked about this process with the agency (agency relationship no:1-[protected]) people they told that "there is no way to change from postpaid to prepaid within the same network in aircel ". i asked the same question at madurai aircel headoffice, bypass road, madurai. they...
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S
siniranji
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WITHOUT CONSENT DAILY SMS PACK ACTIVATION AND AUTO RENEWAL

Address:New Delhi, Delhi

This is rather strange and these aircel guys continue to pilferage balance of my prepaid mobile [protected] in the gap of few months, they activate some SMS daily pack or any new pack not listed in their portal and extract balance from my account and when you call their customer care they charge for contacting also. Very strange now a days these poor customer care executives are trained to tell the deactivation methods also. why on the first...
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A
arunk24
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Aircel Postpaid connection not activated / No response.

Address:Chennai, Tamil Nadu

Hi Team, Mobile no : [protected] Name : Dineshkumar.J My cousin was lost his mobile & applied for new Aircel post paid connection on 11-May-14. We are waiting for address verification (for Aircel SIM activation) If we ask for Airtel store, they said "verification guy will come today/tomorrow". But we are waiting for long time for this. Finally "Aircel store rep" said, house was locked (without calling us/come to house). But...
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S
saeedbashir1
from Chennai, Tamil Nadu
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PREPAID DATA PLAN

Address:Mumbai City, Maharashtra

SAEED BASHIR MOBILE NO [protected]. I WOULD LIKE INFORM THAT AIRCEL DATA PLAN OF RS 36/- PRINTED ON THIR CHART UNLIMTED TODAY I ERECHARGED BY *122*36#AS PER AIRCEL CHART I GOT ONLY 250 MB ALSO MANY TIMES CALL AT CUSTOMER CARE NO 198 NO REPLY THEY KEPT ON COPUTER SYSTEM THERE ARE NO EXCUTIVE ATENDACE.PLEASE LOOK INTO THIS MATER.AIRCEL COMPANY ADVERTISE SOMETHING DIFERENT AND GIVING DIFERENT TO CUSTOMER....
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rievances 1)424 sms doesnt work at all.whenever i text it get deducted from mine main balance 2)2gb data left but not working at all 3)tower remamins but still i cant hear sound esp in ursim 4)made online recharge of 133 two time but didntget 25% extra data pack 5)poor customer service then wont accept their mistake 6)recharged with rc59 they promise me to give 5.9 as cashback but they havent given it.moreover they are denying about...
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D
dasis
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to login to my postpaid account

I am a new user to post paid. I tried several time to login thru https://auth.aircel.com/aircel/jsp/LoginSelfcare.jsp but it shows: You have reached this error page due to any of the following reasons : -This page may have moved or is no longer available. Please check the URL that you have accessed. -Server Configuration Error.Please contact System Administrator. what can I do now? [protected]@gmail.com...
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R
RAVIANIL
from Pune, Maharashtra
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Advertisement call & sms distrubance - reg

Sir, I am purchase Aircel SIM, 3 months before. I am already inform customer care for Distrub of Advertisement call & sms. AIRCEL customer care contact is not easy & take more time and not for convient. Please make arrangement customer care complaint contact numbrer easy to contact customer. M.Ravi [protected]...
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V
vinamrathekiller
from Hyderabad, Telangana
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Not activated Rate cutter

Address:Hyderabad, Andhra Pradesh

Dear sir, Yesterday I recharged with rs 29 for rate cutter. Recharge is successful done on retailer mobile but pack is not activated in My mobile and customer care also not giving the correct information for this. Retailer gave me one transaction No. Which is. UER[protected]. Please look into this issue....
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S
sanju201314
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduct amount. From my balance illegally

Address:Kolkata, West Bengal

I recharged rs.110 yesterday. A sms has been arrived that you are activated for kolsms and deducted certain amount. Dnd is activated in mobile. But how they deduct amt. From my balance. Please do needfull and return my bal amount.

Mobile no.- [protected]
Name - sanjay kumar ram

Thank you...
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A
Anselm.Anthony.Thomas
from Basi, Punjab
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WRONG CHARGES AGAINST WAP/ INTERNET USAGE

Address:New Delhi, Delhi

Dear Sir i have been a loyal Aircel customer since long and have been paying all my bills regularly.I called up Aircel customer care to make some changes in my billing schedule as per my usage on my mobile phones ...The representative wrongly communicated me about the New plan which i told him to opt for ...The WAP internet charges were not made aware to me in a proper way they just said yes you can use the internet as per your requirement.I...
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