Aircel Complaints & Reviews

I have recharged my mob no [protected] for Rs200/- through net banking (SBI) on 27 May 14 at 1247 hrs. Amt of Rs 200/- have deducted as sucessfull recharged, but amt have not been credited to my aforsaid mob no till date. Recharge/ amt deducted ref No MSBI[protected]IGU7966752 and transfered to[protected]. In this regard my complain no1-[protected] was registered and subsiquently Air cel co has intimated that service has been processed sucessfull on 29 May 14, but amt have not been credited to my aforsaid mob no. Pl take necessary action towards credited the amt at the earliest.

What is the hell of this...My account balance is deducted from my main account balance without any intimation about that..Are you beggar?Now i'm in critical situation, what i do?..i'm using this network from 2 years.every time i'm having any one problem in this Aircel network..very stupid network..You should refund Rs.48 into my main account within today, otherwise i will take severe action for this.mind it.. My Number: [protected]

Please find below are my mails.please respond Dear Mr. Royston Antony, I am Writing this mail with last hope that you will do the justice. Please read below the trail mails and do the needful. After i am totally dissatisfied with the service i have raised the issue to next level to chennai appellate seeking for justice. But there is no proper response and lack of customer handling skills from the appellate assistants asked them to transfer my call to higher authority who can handling this situation on straight he refused to connect the call disconnected. Finally i have called him on the appellate number to reach him some lady picked up the call and said Mr. prakash Appellate head is not here and your is landed here by mistake still i asked her repeatedly to transfer my call to head of appelate she said please hold on will check. She connected the call and said same has been informed to Mr. Prakash and he will call me in 15 to 20 min on 26/05/14 but no one turned up. Then again today (28/05/14) i have called the appellate number on the web [protected] but Mr. Ezhil has picked up the call and again i have narrated the whole story after listening to every thing same my line on hold and got connected back and said in 15 to 20 min he will call u back waited waited waited now the time is 12.41am no response.. My question is 1) why the hell you guys have appellate Chennai email id and contact numbers on the web if you could not help on the customers issues and complaints. Now i would request the higher authority to kindly look into this issue is still unresolved for more than a month and please take necessary action against 1 ) The customer care executive who has misguided me and very rude to me 2 ) Take a necessary action against Chennai appellate Mr. Prakash who is not even responded to this issue so far.. Please forward these mails to your Higher authority who can do the justice or kindly requested a call back on action taken against them with proper evidence. Regards, Sathish. [protected] Forwarded conversation Subject: Reference Number: [protected] [protected]---- From: Chn - Appellate (E) <appellate.[protected]@aircel.co.in> Date: Fri, May 23, 2014 at 8:26 PM To: [protected]@gmail.com ‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏‏�...⇄ Mr. Sathish, Greeting from Aircel! With reference to your trail mail, we regret for the inconvenience caused in this regard. We tried to reach you but same was unsuccessful. As per feedback received from respective department, RC 64 benefits are all local calls @ 35 p/ minute hence same charges as the tariff and we didn’t found any extra charges more than 35p / minute. Your Appellate Docket number 1-[protected] Thanking you and assuring you of our best services at all times. For any other clarifications, please feel free to call our Customer Service Centre at [protected] or mail us at [protected]@aircel.co.in or [protected]@aircel.co.in. Warm Regards, Ashok Kumar For Aircel Cellular Limited Appellate Cell Note: Please be informed that the working hours for Appellate cell is from Monday to Friday between 10:00 am to 6:00 pm [protected] Original Message[protected] From: [protected]@gmail.com Received: 5/19/2014 3:22 PM To: RoTN - Appellate (E); RoTN - Care (E) Subject: Fwd: customer service Still there is no update on this... keep me posted, Else will take this issue to next level... [protected] Forwarded message[protected] From: "Chn - TalkToAircel (E)" <[protected]@aircel.co.in> Date: May 9, 2014 12:54 PM Subject: customer service To: <[protected]@gmail.com> Cc: Dear Sir, Thank you for writing to Aircel ! With reference to your appended mail, as per our telephonic conversation we would like to inform you that regarding your concern for the given number, we escalated to respective team and our executive will get in touch with you within 3-4 working days for further clarification. Your service request number: 1-[protected] It is our privilege to have you as our valued customer and we look forward to a long and fruitful association with you. Thanking you and assuring you of our best services at all times Warm Regards, Benazir AIRCEL Customer Service Delivery PS: In case, you require any further assistance, please > Call our customer care [protected] available only from your local Aircel mobile. > Mail us at [protected]@aircel.co.in (or) [protected]@aircel.co.in [protected] Original Message[protected] From: [protected]@gmail.com Received: 5/7/2014 2:32 PM To: Chn - TalkToAircel (E) Subject: Re: Horrible customer service DO YOU READ MAILS ARE ITS A AUTOMATED REPLY MESSAGE FROM YOUR SERVER. I HAVE CLEARLY MENTIONED IN MY EARLIER MAIL DONT SEND ME MAILS . CALL BACK ON THE ACTION TAKEN. HOPE YOU CAN READ MY MAIL NOW IN BOLD LETTERS. ONCE AGAIN DONT SEND YOUR REPLY VIA MAIL. CALL BACK.. On May 5, 2014 6:22 PM, "Chn - TalkToAircel (E)" <[protected]@aircel.co.in> wrote: Dear Sir, Thank you for writing to Aircel ! With reference to your appended mail, we would like to inform you that we have taken note of your concern regarding call charges and forwarded to respective team, the status will be updated within 48 working hours. Your service request number: 1-[protected] It is our privilege to have you as our valued customer and we look forward to a long and fruitful association with you. Thanking you and assuring you of our best services at all times Warm Regards, Benazir AIRCEL Customer Service Delivery PS: In case, you require any further assistance, please > Call our customer care [protected] available only from your local Aircel mobile. > Mail us at [protected]@aircel.co.in (or) [protected]@aircel.co.in [protected] Original Message[protected] From: [protected]@gmail.com Received: 5/3/2014 12:54 PM To: Chn - TalkToAircel (E) Subject: Re: Horrible customer service Dear Mr. Kathiravan, Appreciated for the reply.. I dont need mails Kindly arrange me for call back regarding the action taken on this issue from the authority who is responsible for this ! Regards, Sathish. [protected]. On May 2, 2014 7:00 PM, "Chn - TalkToAircel (E)" <[protected]@aircel.co.in> wrote: Dear Subscriber, Thank You for writing to Aircel! With reference to the appended mail regarding the services extended by our Customer Care officials. We deeply regret for not meeting your expectations in this moment of need. We would request you to view this incident as an exception to our set standards of services. As a service provider it is our unchanging effort to build a better relationship with you. We would like to inform you that we have initiated necessary corrective action and assure you of better services in future. We also would like to inform you that your issue has been forwarded to our billing team requesting call recordings to check in order to check and do the needful. Once the feedback is received, we will revert back you with the same within 24 hours. Your service request number: 1-[protected] Thanking you and assuring you of our best services always. Warm Regards, Kathiravan AIRCEL Customer Service Delivery PS: In case you require any further assistance, please - Call our customer care number [protected] available only from your local Aircel mobile. - Mail us at [protected]@aircel.co.in (or) [protected]@aircel.co.in [protected] Original Message[protected] From: [protected]@gmail.com Received: 5/1/2014 7:34 AM To: ABS.[protected]@aircel.co.in; Chn - TalkToAircel (E) Subject: Horrible customer service Dear Sir / Madam, To whomever it may concern I am writing this mail with lots of frustration ... I demand an proper explanation and penalty for the concern staffs.. Issue no 1. On 290414 I have called the customer care to check on the rate cutter of Rs.64. Benifits all local calls at 30paisa per min first one of your customer care executive picked up the call and said pack got expired and need to actived by yourself then line got disconnected, Once again I have called the customer immediately to check whats the alternative option to activate the pack once again I have asked the executive to check that 30paisa for all local calls benifets are still there or expired. He checked it again and said pack benifts got expired to activate the same pls dial *121*64#.. I have done the same. When I made a outgoing today I have realised that some thing was wrong.. Issue 2. I have called your customer to chk whats really wrong hope Ms. Saranya had attented my issue and said Rs.64 benifits are now stopped and benifits all revised I have explained the whole situation listening to all my issues and simply said yes sir there are so many staffs are working here and some one had guided you the wrong information. I said so mistake is happened on your side she said yes sir but dont we cant help you I have asked for the refund she replied immediately we cant do anything so what happened sir anything else she asked I said transfer my call to higher official who can help me on this issue she rudely replied why Ive already said we cant help you on this issue sorry sir I have insisted her again to transfer my call to higher authority again she said hold on and put my call on hold for 30 minutes and call got cut... you can check my call history for reference. Again I have called your customer care to make a compliant againt the female who made me frustrated again other female picked up I said transfer my call to highter authority she asked again what is the issue let me solve this again I have narrated the whole story she said I will tranfer your call now she again put my call on hold then no sound call got disconnected .. from then I have tried your customer care heavy traffic and heavy traffic and didnt connected to customer care.. Then I have tried calling up from landline got connected once some other female picked up my call, again asked her to tranfer my call to higher authority she again asked me whats the issue and which number do u have a problem and with out proper reason your call will not be transfered so I have told my mob number [protected] she said this number is not belong to aircel I replied I ve been using this number for almost six months and this is been transfered via.mobile portability from docomo.. listening to all she said will be transfering the call and she replied after placing my call on hold for 3 min higher authority is busy with some other customer so he cant attend your call so call us after 2 hours I said I will hold my line pls connect she rudely said he busy he cant answer call so call us later once again I told her I will wait for an hour also but connect my call to higher authority same way she put my call on hold for long time and call got disconnect I was never frustated in my life like this before.. 1. Now I demand an apology and refund 2. Irresponsible irrespective customer care executive who ever attended my call need to be highly penalised neither suspended.. 3. Hight authority who is responsible for this needs to take this call. If I am not satisfied with the call taken then I will need to take this issue to the next level.. Regards, Sathish. [protected]. This e-mail message and its attachments are for the sole use of the intended recipients. It may contain proprietary, confidential, privileged information or other information subject to legal restrictions. If you are not the intended recipient of this message, please do not read, copy, use or disclose this message or its attachments. Please notify the sender immediately and destroy all copies of this message and any attachments. WARNING: This e-mail message including attachment(s), if any, is believed to be free of any virus. However, it is the responsibility of the recipient to ensure for absence of viruses. Aircel shall not be held responsible nor does it accept any liability for any damage arising in any way from its use. This e-mail message and its attachments are for the sole use of the intended recipients. It may contain proprietary, confidential, privileged information or other information subject to legal restrictions. If you are not the intended recipient of this message, please do not read, copy, use or disclose this message or its attachments. Please notify the sender immediately and destroy all copies of this message and any attachments. WARNING: This e-mail message including attachment(s), if any, is believed to be free of any virus. However, it is the responsibility of the recipient to ensure for absence of viruses. Aircel shall not be held responsible nor does it accept any liability for any damage arising in any way from its use. This e-mail message and its attachments are for the sole use of the intended recipients. It may contain proprietary, confidential, privileged information or other information subject to legal restrictions. If you are not the intended recipient of this message, please do not read, copy, use or disclose this message or its attachments. Please notify the sender immediately and destroy all copies of this message and any attachments. WARNING: This e-mail message including attachment(s), if any, is believed to be free of any virus. However, it is the responsibility of the recipient to ensure for absence of viruses. Aircel shall not be held responsible nor does it accept any liability for any damage arising in any way from its use. This e-mail message and its attachments are for the sole use of the intended recipients. It may contain proprietary, confidential, privileged information or other information subject to legal restrictions. If you are not the intended recipient of this message, please do not read, copy, use or disclose this message or its attachments. Please notify the sender immediately and destroy all copies of this message and any attachments. WARNING: This e-mail message including attachment(s), if any, is believed to be free of any virus. However, it is the responsibility of the recipient to ensure for absence of viruses. Aircel shall not be held responsible nor does it accept any liability for any damage arising in any way from its use. [protected] From: sathish kumar <[protected]@gmail.com> Date: Sat, May 24, 2014 at 12:30 PM To: [protected]@aircel.co.in, Care.[protected]@aircel.co.in, appellate.[protected]@aircel.co.in, [protected]@aircel.co.in DEAR MR.ASHOK KUMAR, I AM WRITING THIS MAIL WITH FULL OF ANGUISH... FIRST OF ALL YOU HAVE FAILED STATING THAT YOU ARE UNSUCCESSFUL TO REACH ME.. WHAT AN PATHETIC REPLY.. DO ANY ONE HAVE GOOD READING SKILLS PLS ASK THEM TO READ MY MAILS AND EXPLAIN THE SAME TO YOU SO THAT YOU WILL NOT MAKE ME TO GET IRRITATED BY SENDING SUCH IREVELENT REPLY. YOU PLEASE DONT THINK YOURSELF AND REPLY FOR SOME THINK THAT YOU DREAM.. READ MY MAILS SO THAT YOU WILL COME TO KNOW WHATS WAS THE ISSUE I HAVE RAISED AND WHAT THE HELL YOU REPLYING ME ABOUT.. 1000 TIMES I HAVE TOLD YOU GUYS NOT TO REPLY VIA MAIL... ASKED TO CALL BACK REAGARDING THIS.!! THIS CLEARLY SHOWS THAT THIS ISSUE HAS NOT BEEN LIGHTED TO ANY OF YOUR HIGHER OFFICIALS AND NO ONE LEAST BOTHERED TO CARE ABOUT.. I HAVE NEVER SEEN SUCH A WORST SERVICE AND A MANAGEMENT LEAST BOTHERED ABOUT THE CUSTOMER COMPLAINT.. THIS ISSUE HAS BEEN UNSOLVED ALMOST A MONTH AND STILL THERE IS NO RESPONSIBLE REPLY FROM AIRCEL AND TEAM.. HOPE THIS IS MY LAST MAIL AND IF DIDNT GET ANY CALL BACK FROM HIGHER AUTHORITY BEFORE 260514 REAGARDING ISSUE THEN I WILL TAKE THIS FURTHER ... REGARDS, SATHISH.

Dear sir,
My name is pankaj kumar verma. My aircel no. Is [protected]. I bought this no on dt 23-05-14 from santacruz...After 2 days, aircel representative had told me after document verification that my no. Will activate in next 2 hours on dt 27-05-14. But my no. Is not activated till now. I am continuously trying to register my complaint on aircel complaint no. 198.. But it shows busy alltime. I became very frustated by aircel poor service.Plz rectify my problem as soon as possible...I ve registered my complaint to aircel customer care online, but they have not respond me till now.Plz help me

Dear sir,

My mobile number :[protected]

I have use this number for last 10 years, still now one problem raised last month April 2014, bill for GPRS INTERNET ACTIVE so you paid that only for 1104.00. Every month my bill amount for maintain Rs.600/- to Rs.700/-
then am not used for gprs so kindly waver to bill amount of Rs.1104/- for official mail to send to aircel corporate mail id but still now no response of my bill amount. mail send date : 10.5.2014, 12.05.2014, 14.05.2014, 19.05.2014, 23.05.2014, 26.05.2014, 27.05.2014. totaly - 10 to 11 mails send but should not correct reply.
I am asking that what download and usage please notify. Then am propreitor of G.K.N. CONSTRUCTION, Old No.106/1, New No.64, Patel Road, Perambur, Chennai - 11. Aircel cug connection for used 9 aircel numbers.

Any way now asking the perambur aircel centre asking that present period of 26.04.2014 to 26.05.2014 also gprs usage bill generated. one thing am not use the GPRS why should your side payment genrated. please tell me then detail for downloads and usage.

my outgoing call connection also deactivated am business man your company service is not so good so if you could not reply. my mobile connections for change to others...

Thanking you

ER.K.KARTHICK,
CHENNAI CIVIL ENGINEERS ASSOCIATION
Treasurer.
No.1B/9, Railway station Road,
Opp.S1 Police Station,
Alandur,
Chennai - 600 016.

Dear Sir, My Aircel No. [protected].I have switched over from my Reliance 3gPostpaid Connection to AIRCEL due to daily sms pack in aircel Delhi recently But I found the AIRCEL network is very very very poor in Delhi and I felt I made a blunder mistake by changing my number from Airtel to AIRCEL Since I am residing at Rajokari in new Delhi neither Aircel network available inside at my home nor outside .I am not able to send any sms and not able to call due to your network coverage issue.now the situation is really embarrassing Even though I have made complaint against which I am facing there was no any constructive remedial action from the Service provider So it is really pathetic whereas I have been enjoying seamless Network connectivity from our Service providers viz Airtel Idea Reliance TATA Indcom etc across the country. Please resolve this issue earlier otherwise I have to move immediate in another service provider.

Hi to one and all my mobile no. [protected], i was send a amount to pay my bill around 1000 which is not my bill amount, and without my knowledge disconnected the outgoing when i contacted they said to pay then only outgoing calls will get activated, and after request the itemised statement after 3 weeks i received after calling n number of times. bill no.[protected] & when i contacted customer care they looked my bill details and said AIRCEL need to pay the amount of 600 to me and they said they will send to home and now suddenly disconnected my outgoing calls instead of paying the amount of 600in advance this is just graping the amount from the customer, and when i am trying to contact customer service busy since from 2 days, i need my outgoing need to activated, either refund my amount, kindly anyone plz look into this.

I am using Aircel pre-paid sim with number [protected]. Various value added schemes are being automatically activated on my phone. I have tried to deactivate them number of times, but i cant. Whenever i reacharge my phone, All the money is being used in these services and nothing is left for my use. Recently my balance of Rs. 50 is wasted in this. when i call the customer care they ask me call another no do it as the recorded voice says but i cant deactivate it. so we wont be able use the sim bcoz of this issue. pls take care of this issue

मेरे साथ धोखा हुआ..!! मैं 17 मई 2014 को एयरसेल कम्पनी का 2 सिम कार्ड ख़रीदा, और उसका रु 80/- भुगतान भी कर दिया, लेकिन एयरसेल का स्टाफ ने मेरे न. को एक्टिवेट नहीं कराया, एक सप्ताह तक आग्रह करने के बाद शनिवार 24 मई को एक्टिवेट करा दिया लेकिन अब वो रीचार्ज नहीं करा रहा है, अब आप लोगो से मैं ये जानना चाहता हु, ऐसी स्थिति से निपटने के लिए मुझे क्या करना चाहिए, क्युकी ये तो ग्राहक के साथ धोखा है..!! एयरसेल स्टाफ का नाम : अनुदीप और उसका मोबाइल न. [protected] है..!!

Sir/Madam, I tr vijayalaxmi recently migrated from idea net work to Aircel as idea network signal is very low in my locality, and hoping that Aircel will give more service to me, but sir since last Wednesday, 21, st may 2014 my SIM is disconnected, when I enquired the customer car center they registered my complaint and said that within 24 hours will be solved but so far neither communicated nor solved my problem. I also went to Aircel office at sanatnagar, Hyderabad., for clarification they told that TRAI has blocked my SIM and wanted true copies of address proof and ID proof, so I have given them on Friday, 23rd May 2014 my SIM is not activated so far. I wonder how any one can block my SIM even after submitting proper documents and without giving any indication and even after repeted requests how a reputed network like AIRCEL and their customer care who says 24x7 assistance to customer will neglect the customer service, this is really shocking to me. Hope, you will take the issue personally and solve the case or give the case details to the concerned people to solve my case and see that my SIM be activated as soon as possible.

thanking you sir/madam.

with regards
vijayalaxmi
[protected].

alternate number:[protected](Ram Prasad)

Dear Team, Good Morning. It’s a bit anxious situation for me, as I’m receiving SMS from DD-AIRCEL mentioning that to some numbers limited services have been activated and I have to contact 59059 to activate full services to these numbers. Now as far I remember, I’ve never opted for these Aircel Connections. My understanding is, my Vodafone no. has been set as an alternate number for these connections & that has been confirmed by Customer Care Executives too. Limited service has been activated to these numbers, that’s why I got the information regarding the same. But I don’t know for how many numbers, my Vodafone no. has been added as alternate numbers. Already a handful of numbers are there. It’s definitely a concern for me. I have contacted Aircel Customer Care twice for the same, but they couldn’t resolve this. Therefore I request you to kindly intervene and do the needful as it's an illegal move to use my no. withoyut my permission & it's a threat to my privacy too. Relevant Information are as follows: My Vodafone no.-[protected] Aircel Complaint No.- ERN[protected]M2N8V, ERN[protected]KS9BFZ, ERN[protected]CJ31 Aircel Numbers for which I did receive SMS with date & time: Number Date & Time [protected] 16 April 2014 22:41:57 [protected] 17 April 2014 19:50:46 [protected] 19 April 2014 19:00:25 [protected] 19 April 2014 19:03:10 [protected] 22 April 2014 12:13:57 [protected] 22 April 2014 12:18:33 [protected] 24 April 2014 14:15:19 [protected] 24 April 2014 17:54:26 [protected] 25 April 2014 16:00:46 [protected] 25 April 2014 16:09:32 [protected] 25 April 2014 16:21:47 [protected] 26 April 2014 17:21:29 [protected] 28 April 2014 18:01:04 [protected] 28 April 2014 22:18:24 [protected] 28 April 2014 22:21:26 [protected] 28 April 2014 22:27:26 [protected] 28 April 2014 22:30:26 [protected] 29 April 2014 16:15:14 [protected] 29 April 2014 16:24:14 [protected] 29 April 2014 20:39:14 [protected] 29 April 2014 20:44:30 [protected] 29 April 2014 21:37:43 [protected] 05 May 2014 18:30:17 [protected] 08 May 2014 19:54:43 [protected] 10 May 2014 18:15:35 [protected] 10 May 2014 18:21:17 [protected] 10 May 2014 18:27:05 [protected] 10 May 2014 18:30:32 [protected] 14 May 2014 18:54:29 [protected] 14 May 2014 18:57:14 [protected] 14 May 2014 18:57:35 [protected] 14 May 2014 18:57:41 [protected] 14 May 2014 18:58:05 [protected] 14 May 2014 19:00:18 [protected] 14 May 2014 19:00:39 [protected] 14 May 2014 19:03:18 [protected] 14 May 2014 20:33:43 [protected] 14 May 2014 21:33:07 [protected] 15 May 2014 16:15:57 [protected] 15 May 2014 16:16:20 [protected] 15 May 2014 16:16:32 [protected] 15 May 2014 16:21:21 [protected] 15 May 2014 17:27:45 [protected] 15 May 2014 17:27:58 [protected] 15 May 2014 22:48:58 [protected] 15 May 2014 22:57:09 [protected] 17 May 2014 22:57:08 [protected] 19 May 2014 16:21:16 [protected] 19 May 2014 16:36:05 [protected] 19 May 2014 16:36:13 [protected] 20 May 2014 17:12:09 [protected] 20 May 2014 17:15:31 [protected] 21 May 2014 16:32:44 [protected] 22 May 2014 17:46:38 [protected] 22 May 2014 18:07:21 [protected] 22 May 2014 18:29:04 [protected] 23 May 2014 19:31:29 [protected] 23 May 2014 19:47:00 [protected] 23 May 2014 19:47:57 [protected] 23 May 2014 20:55:28 [protected] 23 May 2014 20:55:55 [protected] 23 May 2014 20:58:15 [protected] 23 May 2014 20:58:19 [protected] 24 May 2014 18:46:17 [protected] 24 May 2014 18:46:32 [protected] 24 May 2014 18:52:38 [protected] 24 May 2014 20:38:01 [protected] 26 May 2014 19:15:15

Dear Sir/ MadamAircel launches a Scheme i.e recharge online from aircel.com and send a message to 56060 and win extra talk time, movie tickets, Ipod and Smart phone. That information on IVR menu of 1516 up to 22 march 2014. As per the menu customer press 5 to know the winners. I try to know the list of winners till 22 march 2014 it said that this scheme just started and winners not yet declared. But after 22 arch 2014 they changed the menu of IVR 1516. I try to get the details from customer care executive, i called to 121 and 198 they told that they dont have information. Finally i send a request to Care.[protected]@aircel.co.in. they given a reference number ERN[protected]DTW5QC on 28March 2014 and i send some other requests on the same issue, and I get reference numbers areERN[protected]JQTLNS on 1 st april 2014, ERN[protected]YT7M4 on 09 April 2014, ERN[protected]VLNJNW on 15 April 2014, ERN[protected]X186M on 26 March 2014 and ERN[protected]MFTTLL on 29 April 2014 But I did not get proper information i.e they said that winners all ready declared, and they not ready to give list of winners. As per the IVR menu 1516 only i am asking the list of winners.Please provide the list of winners of lucky draw. Thanking you Sir/Madam Regards, Sreenivasulu Neesu Mobile Number [protected] e mail- i[protected]@gmail.com

1 dial n chat service was activated in april automatically i complaint and amount was reversed but on may that same service renewed but amount didnt refunded to me. and again when i call to 198 to complain they didnt talked properly n that same day on 7th of may2014 bcz i complaint so they started to make me irritate by sending such company massages they sent me 17 text massages in 47 mins and about 10 massages within 2 mins 2 again some service name RAJSTD11 was activated automatically when i complaints they replied i only activated which is false i am an Information Technology Expert MCA, Cyber Crime Investigator (search on google "hemant kumar mehra") or http://in.linkedin.com/in/hemantkumarmehra i am not just a fool so i activated those services by mistake. and again they missbehaved me. totally AIRCEL cheating its customers. -- HEMANT KUMAR MEHRA MOB : [protected]

Sir, i am a customer of Aircel prepaid service. My no. is [protected]. Today i found that my a/c has been debited by ₹.5/-.i called customer care. There were all ladies members. They told that missed call alert is activated, though i have not requested or opted for the same. I requested them repeatedly to stop the service and refund my amount, but they didn't bother about that. This type of behaviour is detrimental to any business. please do the needful stated above. Mr.Swagata Sarbadhikary Berhampur, Odisha.

myself i am a aircel postpaid customer (number:[protected]) by last 5 months, but now i decided change my number to aircel prepaid because of heavy bill. but when i had asked about this process with the agency (agency relationship no:1-[protected]) people they told that "there is no way to change from postpaid to prepaid within the same network in aircel ". i asked the same question at madurai aircel headoffice, bypass road, madurai. they also told that "it is impossible to change postpaid to prepaid in aircel." so i decide to change my number to airtel. i gave an application to airtel agency 10 days ago.but today the airtel people said that "your porting request has been rejected by your current operator" . i contact with aircel people, they told that we are not taking any rejection process with your number. so i get an confusion, so how to overcome from this problem? My request is 1) please give an idea to change my number from postpaid to prepaid within aircel or 2)please give an idea to change my number from postpaid to airtel prepaid as soon as possible solve my problem immediately. Thanking you, Yours Sincerely, Dr.J.abdul hameed khan (cell no:[protected]) no.1, Thandupalayam main road, thenkarai periyakulam-625601 theni district. Tamilnadu

This is rather strange and these aircel guys continue to pilferage balance of my prepaid mobile [protected] in the gap of few months, they activate some SMS daily pack or any new pack not listed in their portal and extract balance from my account and when you call their customer care they charge for contacting also. Very strange now a days these poor customer care executives are trained to tell the deactivation methods also. why on the first place these automatic subscriptions take place? Nobody seems to be bothered in India. In these busy days nobody has to time notice these small pilferage of account balance slowly.

Hi Team, Mobile no : [protected] Name : Dineshkumar.J My cousin was lost his mobile & applied for new Aircel post paid connection on 11-May-14. We are waiting for address verification (for Aircel SIM activation) If we ask for Airtel store, they said "verification guy will come today/tomorrow". But we are waiting for long time for this. Finally "Aircel store rep" said, house was locked (without calling us/come to house). But always 3-4 people are available in our house. We have provided 2 numbers, Even we didn't get any call for verification. Please do the needful. Place where we applied postpaid connection: Aircel Store - Mylapore Shop No-9, TNSCB Complex, Pillar Koil Thotatam, 130, Old No-212, Ramakrishna Mutt Rd, Saradapuram, Mylai, Chennai, Tamil Nadu 600004 Regards, Arunkumar [protected]

SAEED BASHIR MOBILE NO [protected]. I WOULD LIKE INFORM THAT AIRCEL DATA PLAN OF RS 36/- PRINTED ON THIR CHART UNLIMTED TODAY I ERECHARGED BY *122*36#AS PER AIRCEL CHART I GOT ONLY 250 MB ALSO MANY TIMES CALL AT CUSTOMER CARE NO 198 NO REPLY THEY KEPT ON COPUTER SYSTEM THERE ARE NO EXCUTIVE ATENDACE.PLEASE LOOK INTO THIS MATER.AIRCEL COMPANY ADVERTISE SOMETHING DIFERENT AND GIVING DIFERENT TO CUSTOMER.

rievances 1)424 sms doesnt work at all.whenever i text it get deducted from mine main balance 2)2gb data left but not working at all 3)tower remamins but still i cant hear sound esp in ursim 4)made online recharge of 133 two time but didntget 25% extra data pack 5)poor customer service then wont accept their mistake 6)recharged with rc59 they promise me to give 5.9 as cashback but they havent given it.moreover they are denying about the fact 7)higher authority doesnt listen to it

I am a new user to post paid. I tried several time to login thru https://auth.aircel.com/aircel/jsp/LoginSelfcare.jsp but it shows: You have reached this error page due to any of the following reasons : -This page may have moved or is no longer available. Please check the URL that you have accessed. -Server Configuration Error.Please contact System Administrator. what can I do now? [protected]@gmail.com