Aircel Complaints & Reviews

Hi,

We regret for the inconvenience caused.
Please help us with your Aircel Mobile number so that we can forward your details to the concerned department and get your

issue resolved.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at

the earliest.

You can also get in touch with us at www.twitter.com/@Aircel


Thanks!
Team Aircel India

Aircel — refund account balance

sir, my number is [protected]. on this number automatic deduct balance rs 50. i have no sceme active on this number . pls refund my balance.

Hi,
We are sorry for the inconvenience caused.
We have forwarded your issue to the concerned circle and will get back to you shortly.
For further queries please follow us via Twitter @Aircel.

Thanks
Aircel Team

sir, my number is [protected]. on this number automatic deduct balance rs 50. i have no sceme active on this number . pls refund my balance.

Hi Dhillon,

We regret for the inconvenience caused.

Hope your issue has been resolved by our Member Relation Executive.
Please let us know in case you have further queries.You can also get in touch with us via our Twitter handle @Aircel
Warm regards,  
Thanks! 
Team Aircel India

sir, my number is [protected]. on this number automatic deduct balance rs 50. i have no sceme active on this number . pls refund my balance.

sir, my number is [protected]. on this number automatic deduct balance rs 10. i have no sceme active on this number . pls refund my balance.

Hi,
Thanks for writing in to us. We apologize for the inconvenience caused to you. This is to inform you, we have forwarded your complaint to the concerned circle. We will get back to you shortly. At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of.
For further queries please follow us via Twitter @Aircel.

Thanks
Aircel Team

Hi,
Thanks for writing in to us. We apologize for the inconvenience caused to you. This is to inform you, we have taken your feedback and will get back to you shortly.
For further queries please follow us via Twitter @Aircel.

Thanks
Aircel Team

Hi,
We are sorry for the inconvenience caused. Please share your Aircel mobile number with us in order to help you better.
For further queries please follow us via Twitter @Aircel.

Thanks
Aircel Team

"Hey,
Did you change your plan or anything?
"

Aircel — bonus value

I have a postpaid connection for which i have been credited with a "bonus value" of Rs.25 for the past two years.but from the last month this value is not being provided in my bill.so, i request you to give me a explanation regarding the bonus value cancellation.
my cell number is :[protected]

You should try and get in touch with customer care in your area as they can give you the exact details regarding the bonus value, I am sure there is an explanation. Try this link, http://www.aircel.com/FooterLinks/customer_care_tn.asp

Hi,

Thanks for writing in to us. We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned circle. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
You can also get in touch with us via our Twitter handle @Aircel_India.

Warm regards,
Thanks!
Team Aircel India

We regret for the inconvenience caused.

Hope your issue has been resolved by our Member Relation Executive.
Please let us know in case you have further queries.You can also get in touch with us via our Twitter handle @Aircel
Warm regards,  
Thanks! 
Team Aircel India

Recharge Value Zero.
Hi,

I am using mobile number [protected] in Aircel karnataka circle. I have
done an online topup recharge of Rs.135 expecting a talktime of Rs.
150 but to my dismay, i got a sms saying" TXN no.[protected]
recharge MRP 135 is sussessfull. TT=0 INR..."

My money got deducted from credit card without any talktime given to
me. I felt cheated that instead of giving me Rs 150 talktime you have
given me zero ( 0) talk time and looted my Rs. 135.

I have written mails to care.[protected]@aircel.co.in but no response as well as tried reaching customer care multiple times and unable to contact customer care.

Please clarify.


Abdul Majeed

Hi,

We regret for the inconvenience caused.
Please help us with your Aircel Mobile number so that we can forward your details to the concerned department and get your issue resolved.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

You can also get in touch with us at www.twitter.com/Aircel_India


Thanks!
Team Aircel India

Hi,

Thanks for writing in to us. We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned circle. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
You can also get in touch with us via our Twitter handle @Aircel_India.

Warm regards,
Thanks!
Team Aircel India

Hi,

We regret for the inconvenience caused.
Please help us with your Aircel Mobile number so that we can forward your details to the concerned department and get your issue resolved.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

You can also get in touch with us at www.twitter.com/Aircel_India


Thanks!
Team Aircel India

I mean aircel 3g modem is not activated yet... no. [protected]

Hi,

Thanks for writing in to us. We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned circle. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
You can also get in touch with us via our Twitter handle @Aircel_India.

Warm regards,
Thanks!
Team Aircel India

Hi,

This is to inform you, our customer care team tried calling you on the number provided by you unfortunately there was no response from your end. Please help us with your alternate number so that we can forward the same to the concerned circle and get your issue resolved.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
You can also get in touch with us via our Twitter handle @Aircel

Warm regards,
Thanks!
Team Aircel India

HI,

Checked details and found that partial activation has been done and now you have to dial 59059 for the activation of the SIM card and to complete the activation process. Tried to contact you to inform the same, but did not get any response on your alt#.
Please let us know in case you have further queries.You can also get in touch with us via our Twitter handle @Aircel
Warm regards,  
Thanks! 
Team Aircel India

my aircel 3g sim no.[protected] used in iball dongle but its speed is very very slow. I have recharched with 198. transaction ID is KOR[protected] dt.17.03.13. Speed should have been 3.6mbps as per your tariff rate but i am getting 0-5kbps.customer care 198 does not response. In this circumstances what should I do? Should I switch over to another service provider? please advise me.

Hi,

We regret for the inconvenience caused.
Please help us with your Aircel Mobile number so that we can forward your details to the concerned department and get your issue resolved.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

You can also get in touch with us at www.twitter.com/Aircel_India


Thanks!
Team Aircel India

Hi,

Thanks for writing in to us. We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned circle. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
You can also get in touch with us via our Twitter handle @Aircel_India.

Warm regards,
Thanks!
Team Aircel India

Hi,

Hope your query has been resolved by our customer care team. Please let us know in case you have further queries.
You can also get in touch with us via our Twitter handle @Aircel_India.
Warm regards,
Thanks!
Team Aircel India

Hi,

Thanks for writing in to us. We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned circle. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
You can also get in touch with us via our Twitter handle @Aircel_India.

Warm regards,
Thanks!
Team Aircel India

sir
this sim card was taken by lilam meena. plz forward the puk code immiedetly.

The Mobile Store/Aircel — Regarding pending Mobile connection

I had purchased a mobile phone (Moto W388) from "The Mobile Store Ltd", City Centre, Salt Lake, Kolkata on 19/11/2008. I had received the phone in good condition. A free prepaid mobile phone sim card was also given to me (under an offer) along with the mobile set. The sim is of "Aircel". I had submitted required documents (photo identity card, photograph and application form)asloo while the purchase.I also paid an additional Rs 249 towards the recharge of the same sim. However till date the connection has not materialized and is lying dead. I have visited the store 4 times after this and each time my name and contact details were noted down with a false promise to get back to me. However no one ever called me or bothered to answer my queries. The authorities have shrugged off the matter by telling that Aircel is not responding. I have neither received any application rejection letter nor any communication from Aircel/The Mobile store so far.
I want a complete refund of the amount paid by me towards recharging (Rs 249/-) the dead connection along with a compensation for all the hassles that I had to face and the free mobile connection which I have due.

Aircel — unsubscribe pocket store from

My no. [protected]..Please unsubscribe pocket store.Iam feeling terrible for choosing aircel.My money is getting wasted.

Aircel unsubscribe services — Unsubscribe Aircel pocket stores

Dear Sir,
Aicel have been charged Rs 5 daily for subscription of Pocket store. I have not been uses this services on my Mobile No [protected] than also they have charged Rs 5 daily form my main account bal.
Please unsubscribe this service from my mobile No [protected]
Thanks

Hi,

Thanks for writing in to us. We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned circle. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at

the earliest.
You can also get in touch with us via our Twitter handle @Aircel_India.

Warm regards,
Thanks!
Team Aircel India

We regret for the inconvenience caused.

Hope your issue has been resolved by our Member Relation Executive.Pocket store service already deactivated.
Please let us know in case you have further queries.You can also get in touch with us via our Twitter handle @Aircel_India.
Warm regards,  
Thanks! 
Team Aircel India

my mobile no [protected] i also had a problem on pocket store please unsubsribe this sir

please deactivate pocket store on my no [protected] .it was automatically activated on my phone

Aircel Pocket Store was automatically activated in my mobile no: [protected].. Please do deactivate it immediately. Everyday my balance has been cut by Rs.5. I have tried the customer care number 198. But it will only connect me with the recorded voice.

Pleasr deactivate aircel pocket store as it was automaticaly activated

on my mobile no [protected]

Aircel Pocket store automaticaly activated in my mobile. Plz deactive this service.mymobile no [protected]

Please deactivate pocket story on my no [protected] it was automatically activated on my phone 121 costamer care not respose

Please Deactivate/Unsubscribe PocketStore for my No: [protected]. Tried to Contact Customer care but of no use.

please deactivate all store service on my no [protected]

please deactivate model shop service on my no-[protected]

Please deactivate model shop service in my no [protected].it was automatically activated in my mobile.

Never buy aircel. They automatically charged me for store 99 subscription which I never did.
I have unsubcribed now. Either refund my money or I will escalate your such Spamming to media and all social pages.
No. - [protected]

Please unsubscribe me from air el pocket store that has been automatically subscribe with RS25 DEDUCTED ..PLZ Return my bal ace back to my number [protected]No one is responding ... 198 121 air el service is going worst

Dear Sir / Madam,

Aircel Pocket store automatically activated / Subscribed in my mobile. So kindly deactivate / Unsubscribe this service in my mobile. My Mobile no is [protected]. So kindly take the action immediately in this regards.

Thanks & Regards

Packiyaraj.S

Aircel pocket Store was automatically activated in my mobile no: [protected], and its been repeatedly being activated for few weeks now. Though i tried all the customer care contact no. Could not reach any executive .
i tried all the no.s they provided such as121, 198, 155223.. Every time it says i do not have any VAS activated against my no. and still Rs.25 is being deduced from my card at a regular interval of 7days ..
Please help.

Automatic activation of Aircel pocket store to mobile no : [protected] for few week, with deduction of Rs.25 every 7 days
though tried to contact executive there is no result, tried all customer care numbers such as121, 198, 155223 and every time i get the reply as that i do not have any VAS activated against my number though they keep deducing money ar regular interval .
Please resolve the situation

Please unsubscribe me from air el pocket store that has been automatically subscribe with RS25 DEDUCTED ..PLZ Return my bal ace back to my number [protected]

Please unsubscribe me from air el pocket store that has been automatically subscribe with RS25 DEDUCTED ..PLZ Return my bal ace back to my number [protected]

Aircel pocket store was automatically activated in my mobile no: [protected]. Please do deactivate immediately. I have tried the customer care number 198. But it will not connect to the customer service person, it just gives the recorded voice.

Please deactivate pocket store from my no [protected]

Aircel not only activates it automatically, but also kind enough to auto-renew even if you sms STOP to 155223
You will receive the message 'you are subscribed to Store 25' after 'you send message to 155223 and receive message back that you have not subscribed to any VAS'
I have been repeatedly enjoying to see this happens 'I unsubscribe - they send autorenewal message', ...

Fooling customers to loot them is OK, but what about one regulator called TRAI in India, which has developed this system to sms to 155223 for deactivation of VAS

Kindly stop this game...which is an ultimate waste of time...

http://bitly.com/zawheel...

[censored] Suckzzz...

U have my number registered as per Ur crafty creative fraudelent little cheap trick campaign...plz ensure [protected] is unsubscribed w immediate effect...i wish to not avail f any services [censored]rs...not in the immediate future @least...

No deducting 5rs. etc...bull crapo!!!


ThaNx & Peace


Vinith

My no :[protected] please deactivated the Aircel pocket store as it was automatically activated


Thanks&regards

Divya

Dear vnth9n,

Kindly share your correct Aircel number so that we may assist you in best possible manner.

Warm Regards
Aircel Social Care Team

Aircel pocekt store was automatically activated in my mobile no: [protected]... Please do deactivate immediately. I have tried the customer care number 198. But it will not connect to the customer service person, it just gives the recorded voice.sorry if another time it will automatically activate any service i surely change the network

Dear sjabuthahir,

We would like to inform you that the VAS service had been deactivated.

Regards,
Aircel Social Care Team

Please deactivate pocket store from [protected] also, , , thanks.

My no [protected] to my no it had been activated to Aircel pocket plzzzz deactive dis service.

Dear Abdul Shoaib,

Thanks for sharing your concern with us. To deactivate any VAS service, you can just type STOP and send it to 155223 OR you can call on our toll free number 155223.

Warm Regards,
Aircel Social Care Team

deactivate aircel pocket internet on No.[protected] do it immediately otherwise i will change the netwrok

Hi nithin naidu,

We regret for the inconvenience caused.

This is to inform you that a balance of Rs.10 has been debited from your account for the value added service Videotalkies has been activated through WAP mode on your account. Kindly ignore any chargeable links while browsing and also keep the pop up blocker as off in the handset settings to avoid such activations. Suggest you to change the homepage to anything else than the Aircel wap portal.Kindly note that Rs 10 has been credited to your account on 27th Oct '15 as one time good will gesture.

Regards,
Aircel

My no. [protected]. Please unsubscribe pocket store.Iam feeling terrible for choosing aircel.My money is getting wasted.

Please deactivate my aircel pocket store and my numbers is [protected]

Aircel Pocket Store was autimatically activated to my no:[protected]. Rs 99 was also deducted from the main balance. Please deactivate this subscription and refund the balance amount immediately.

Aircel Pocket Store was autimatically activated to my no:[protected]. Rs 99 was also deducted from the main balance. Please deactivate this subscription and refund the balance amount immediately.

Aircel Pocket Store was autimatically activated to my mobile no:[protected]. Rs 99 was also deducted from the main balance. Please deactivate this subscription and refund the balance amount immediately.

Dear sir / madam
Aircel pocket store was activated in my mobile. 57 Rs for 16 days. Please deactivate this. My prepaid mobile number is [protected]

please deactivate the pocket store on my aircel number([protected]). its automataly subscribed and deducted 49rs. Can you recharge the amount which has been deducted. Please sir/madam it was be very gratefull if you can put the deducted amount back. Thank You

Hi Prasant Chhetri,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Aircel — Unnecessary balance deduction, Refund my amount.

Unnecessary balance deduction, Refund my amount without activation deducting the amount. if it further continues i deactivate my account i change to other network my number [protected]

Repeated deduction of talk time balance without I making a single call

I have added all the proof in absolute details along with screen shots at the link: http://gogoodness.com/10-lifes-lessons-to-learn-even-from-aircel-the-most-disgus...⇄

sim card missing

my mobile is missing 13.02.2015

Unnecessary deduction of balance.

Frequently deducting balance from the main balance.Request to refund the deducted balance.

disturb

i want unwanted call for this number, pls give me the full details- [protected]

blocking of sim

whenever activated a net pack, the sim is blocked and can't access the mobile data and even can't call

Balance deduction 1

Aircel custmoer service is the worst customer service . they cant give balance deduction statement [protected]

Dear Customer(rajwaniharshita),

We apologize for the inconvenience caused. Please share the following details so that our team can look into your issue:

Aircel No.:
Alternate No.:
Location (including nearest landmark where issue is witnessed):
Duration of issue (problem since when):
Are you using GPRS on Handset or System:
E/G/H Signal available on the handset – yes or no:
Are you able to connect using the dialer – yes or no (Laptop / system):
Error message encountered if any while trying to browse / download:


Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Media Team

Dear Customer(maheshh12),


We hope that our team got in touch with you and shared all the requisite information.


Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Media Team

Why the hell pocket store service will be activated without clicking anything. Total fraud robbing people money simply. I think its time to port.

Dear Customer(nareshkumar reddy),

We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:

Aircel No.:
Date & Time of deduction:
Amount Deducted:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Media Team

Dear Sir / Madam,

Aircel Pocket store automatically activated / Subscribed in my mobile. So kindly deactivate / Unsubscribe this service in my mobile. My Mobile no is [protected]. So kindly take the action immediately in this regards. customer care no use, Your Immediately Action, I am Other Network Change

Thanks & Regards

Muthupandi.S

Hi,

Thanks for writing in to us. We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned circle. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at

the earliest.
You can also get in touch with us via our Twitter handle @Aircel_India.

Warm regards,
Thanks!
Team Aircel India

We regret for the inconvenience caused.

Hope your issue has been resolved by our Member Relation Executive.
Please let us know in case you have further queries.You can also get in touch with us via our Twitter handle @Aircel_India.
Warm regards,  
Thanks! 
Team Aircel India

Hi,

We regret for the inconvenience caused.
Please help us with your Aircel Mobile number so that we can forward your details to the concerned department and get your

issue resolved.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at

the earliest.

You can also get in touch with us at www.twitter.com/Aircel_India


Thanks!
Team Aircel India

Hi,

Thanks for writing in to us. We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned circle. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at

the earliest.
You can also get in touch with us via our Twitter handle @Aircel_India.

Warm regards,
Thanks!
Team Aircel India

Hi,

We regret for the inconvenience caused.
Please provide us with the alternate number to contact you.
Please let us know in case you have further queries.You can also get in touch with us via our Twitter handle @Aircel
Warm regards,  
Thanks! 
Team Aircel India

Hi,

Thanks for writing in to us. We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned circle. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at

the earliest.
You can also get in touch with us via our Twitter handle @Aircel_India.

Warm regards,
Thanks!
Team Aircel India

Hi,
We regret for the inconvenience caused.This is to inform you if the user had already used his 3G balance, you will get less speed and if you are in 2g location, you will not get 3G speed.Please let us know in case you have further queries.You can also get in touch with us via our Twitter handle @Aircel_India.
Warm regards,  
Thanks! 
Team Aircel India

Hi,

We regret for the inconvenience caused.
Please help us with your Aircel Mobile number so that we can forward your details to the concerned department and get your

issue resolved.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at

the earliest.

You can also get in touch with us at www.twitter.com/Aircel_India


Thanks!
Team Aircel India