Aircel Complaints & Reviews

My complaint is Net speed slow so many time i call customer service but still now no response so kindly solve my problem.my contact mobile no[protected].

Dear & Ms.

please kindly update what im faceing problam with aircel poket inter net.about this im raissing the complet. see becose Aircel is pakka 420 & usseless & "0"+ compeny. do you know y? simply detecting corence but ther is no perpor network totaly network "000"? always it ill come unebalt conecet this connection. then way should lonching peodecet in morket..... please consumer's cheque it give a lincess na. do you know 1 mail accsess it will take 1 houre or cont opensee this is tje service compeny na..see many peoples pedaf with this AIRCEL connection so please cancel it this lisence they are selling duflicat prodect

Regards & Thanks
Aircel coustomer

Dear sir
I have Aircel prepaid mobile connection which number is [protected] and last 20 days Network connection is not continued so i want to do mobile number portability but network is not running so i cannot send sms for mobile number portability code. and when i went to their aircel customer care office in rajkot they told me that in 3 to 5 days you will received your MNP code but till now i have no received my MNP code and After i called them when i called to aircel from other mobile they told me that they are trying to solve the problem and after few days, connection will be received., but actually passed 20 to 25 days and i have no network so i request to them that generate MNP code from them computer system but they were not give me my mobile number portability number so i request to you please help me and please contact me if any query my mobile number is [protected].

thanks
Manoj Bhakhar
Rajkot

mob no. [protected] My balance got automatically got deducted. Pocket internet rs 54 service is active on my sim. I was having rs. 9.xx balance yesterday. In morning i saw it was just rs.0.09 . When i called customer care at 198 they told i have been charged for gprs use. Infact i have PI 54 service activated then how can i be charged for using gprs ? I think Aircel and customer care representatives are bunch of liars. I called at customer care 3 times. First time they told that he is not able to give any information on balance deduction and told me to call after 1 hour. When i called second time they told my problem will be solved after few minutes and i will get a message after 15 min. But i didnt got any message nor my problem was solved. I again called after 1 and half hour . They told me my balance was cut due to gprs use. I told him my pocket internet service is active. Then he told me he cannot do anything with that . I want my 9 Rs refunded.

no signal when used in datacard

sir, i have bought a aircel sim in gorakhpur, east uttar pradeshj having no.[protected]. problem is that it works fine in mobile having full signal. but when used in datacard for net access with 2g plan, there is no signal. datacard working fine with my other relaince and bsnl sim. i complt several times with c/care but they told that it would be resolved in 2-3 days, but never resolved.

kishan kumar
gorakhpur

Amount of Rs 27/- is deducted from mobile no [protected], on 7/2/2013, without using any 3G service or any power play services, and this is the second time happening in a month, when contacted to customer care executives they refused it and disconnected my call.

No responsibly from customer care for a complaint. I have given a complaint regarding my balance cut no one has responded for that. when i have called those people they have given me a reference no[protected] for my complaint, when i have called them back after 4 days. They have sot responding for me. My Name is Nareshbabu.domala Ph.no:-[protected]........

SIR,

I HAVE SUMBIT A APPLICATION TO BSNL FOR PORT MY SIM FROM AIRCEL TO BSNL ON 01.02.2013 AND THE CUSTOMER CARE OF BSNL IS CALLING ME ON 02.02.2013 FOR TELEFERIFICATION AND ASSURED ME THAT AFTER 4 DAYS YOUR BSNL SIM WILL BE ACTIVATED BUT TILL DATED THE SAME CANNOT BE ACTIVATED.

KINDLY ADVISE

Sir,
Today/yesterday I got a mssg from Aircel regarding to processing of some request.I ignored and deleted this mssg.
Then got the following mssg->
You talk-time has been transferred to [protected].You have been charged Rs.2 for the transaction."
:o
Then I tried to call the above said no. but No .
Then tried to call but No responce.
costumer care :> :> an impossible thing for aircel costumer.
My bal. was transferred to an unknown no. and I couldn't do anything.
Plz help and GIVE my Rs. 27 BACK!!!

"Iss dharti par bade-bade raja aye maharara aye, daulat jinke haatho ki mail thi, vo sab khali haath chale gye;Lekin tum aircel tum !! sab kuch apne saath hi le jaoge .....!!"

"Galat tarike se kamaya hua paisa kabhi barkat nhi lata"

"Uttam manushya sammaan ki ichha karte h.Madhyam manushya sammaan aur dhan dono ki ichha karte h AUR Nikrisht manushya keval dhan ki ichha karte h."

"Na talwar ki dhaar se na goliyo ki bauchhar se Banda darta h toh sirf Aircel k atyachar se."

Refund my money.... :(

Dear Sir,

I (K Ravi Varma) from Bhimavaram, at Andhrapradesh State, i use mobile number[protected] Aircel network since December 2010, but 20 days back stopped mobile signals without intimation, i suffering in my in coming and out going calls, i asking bhimavaram Aircel Distributor, that person telling the Aircel network running heavy lasses stopped the network services, so, request to you sir please provide port out unique no.in the mobile no is[protected], my alternative mobile no.[protected], please inform that unique no.

thanking you sir.

yours sincerely
K Ravi Varma,
Mob.No.[protected]

I have purchased Philips Handset from Aircel COCO (Maninagar) after 20 days there are fault in H/s that Speaker & Mike was not working properly in H/s. I have complaint at Philips Customer care but reply got that there are no any Philips Service Center in Gujarat state & we can not provide any kind of services so pls Visit Aircel COCO where you had purchased H/s when i go at COCO they had told me that we will try for resolve this problem but till date my problem is not resolve & after 4 months this issue is still presist.
I have not any alt. H/s to use my both sim & my both numbers are not is use!

So I want to ask that for this kind of problem I had purchased H/s ? almost 4 months has gone but no any way to get resolve this issue.

Ankit Parmar
[protected]
[protected]

I am a loyal Aircel customer been using this service for more than 6 years now and my number is - [protected]. In the last couple of weeks I have found around Rs 450(250+100+100) balnce is auto withdrawn from my account. Whenever I tried to contact Aircel customer care they are either cant explain whats happened or telling me system data is not updated.

Even in last couple of days they are not even picking up call!!!. I have tried to email their customer care and these seem to be no response.

Please check and let me know if this issue can be resolved otherwise I really dont have any other option than MNP.

Hoping to get this resolved.

Thanks
Abhijit Pattanaik

Hello,
I am now quiet fed up with the Aircel as they frequenlty keep deducting balance.I currently have a prepaid connection with Aircel with the number [protected].These guyz had deducted my balance everytime i recharge.
I have been there customer from the past two years but never had any sort of problem. Now on the on 28/01/2013 these guyz had deducted 20 Rs from my balance which they accounted to being the activation charge for some kind of 'Namita Pack' of which i never even have heard of, and when speaking to the customer care about it thay said that it was activated bt my side because i had used its wap portal, whereas the truth is that i never even have opened their wap portal. Even after many complains i was never refunded my balance.
After the previous one my balance left was 0. but then on the 31st when i had to recharge my account i called the customre care if there was any such pack active and if they would cut my balance again... The exective said No. He also said that there was no pack currently active.. Then when i got my phone recharged.They instantly cut an amount of 30 Rs from my balance which they acounted nw for 'Shayari Pack' again which hadn't been activated by me. this time when i called the customer care, they agreed to the fact that it was their mistake and the balance would be refunded within 24 hrs because the service was activated by them. But after 24 hrs when i called them they told a different story that the pack was activated by my side and they would not refund the balance.When i tried to reach their supervisor the call everytime gets disconnected.

This is the worst network i have experienced with. I request if you could try and help me out to get back my refund.

Regards,
Vishal Mangwani.
[protected]

Hi Team,

Good Evening!!

It's a general complaint. Actually Aircel shows the add that pocket Internet pack available for Rs.17 with 3 days validity. But if we recharged via mobile by own with that separate codes (*122*3000#) they charge Rs.26 with few number of free messages. My problem is I am the person separately recharge for message, in this situation what is the use of providing the unnecessary messages with Rs. 9 extra. Or else they must show in the add as 26 rs pack, but they didn't show like that. Each and every pocket Internet pack they increase the cost and provide free messages for that. It's ridiculous.

I'm Narendra Singh my cell no is [protected] call details in outgoing or incoming details. I already complaint to the customer care over 10 times in last 15 Days to deactivation of portfolio manager. But no one take it seriously. Each one ask me every time your problem has been solved but problem was not solve. my contact number also barred without any notice & Network problems is always facing.
Plz suggest me,,,

this my mobail number [protected].
please send last month call and sms deatils my e-mail id p.mahi.[protected]@gmail.com

on 31st January i recharged my aircel phone number ([protected]) with 3g pocket internet card of rs 128/- with 30 days of validity. i was able to connect to internet on the 31st and 1st january, but since today morning i am unable to connect to internet from both my phone and 3g data card. i tried calling the customer care but they did not responded even after about 5 minutes. i also tried downloading the net setting by sending PI to 121, but it was unable to recognize my mobile phone (nokia x2-02) .

Dear sir,

The aircel network coverage has been suddenly stopped at my at my home town, which has trobuled me much during my last visit.

And now I'm trying to farward my calls to my other BSNL number it displays the message as "Network Error" and the call divert won't gets activated.

I have contacted cc but could not provide any solution even after repeated calls and long waiting on the call for transferring it to the technical staff.

They just say try it with different mobile and there is no problem with network.

The thing is problem with network but not with the mobile, I have already experimented and my mobile is brand new samsung which works fine, where I can also divert calls with the same mobile using other network sims.

I have tried it with other networks and it worked partially with Airtel and Idea, partially means sometimes gets diverted with Airtel and at times it wont.

I have unnecessarily ported to this network AIRCEL to receive the worst service and coverage.

For further details contact me at [protected]@gmail.com

my aircel 3g dongle is very very slow. it takes too much time to open a page, iam really feeling frustrated,

On 19/01/'13, I was given a new sim by aircel main office in Puducherry for Porting purpose (from Docomo to Aircel )of my cell No;[protected]. I paid Rs20/-(no receipt given) & was told that the new server (Aircel) would take effect after 10 days. After 10 days waiting, nothing happened & on 01/02/'13, I went to Aircel office to enquire.
The attending lady, told me that the new sim(Aircel) was defective & replaced it by another sim. She demanded Rs 25/- for it. I told her money isn't an issue, but why should I pay again for replacing a defective sim which never functioned? She kept quiet.
Today (02/02/'13) at 0958 hrs,she called me (her recorded cell no. is [protected]) and said, my number is active and I'll have to pay Rs25/-. I politely refused by telling her that I'll be lodging a complain about this issue & I would require her name etc.
She got annoyed and rude & blabbered away in Tamil (I regret I am not conversant with the language ) & after completing her annoyance,she hung-up.
Aircel requires customers to call 59059 for verbal verification, which I did. So why should she call?

Kindly advise on this issue. It is an attitude problem I feel & I am not willing to pay Rs25/- for a cause which is not my doing.