Aircel Complaints & Reviews

when talking to customer care person there is no response in good manner .plz change my ID Proof immediately. i want to change network also sir.plz send feedback sir.

Hi,

We regret the inconvenience caused.
Please help us with your Aircel Mobile number so that we can forward your details to the concerned department and get your issue resolved. 
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

You can also get in touch with us at https://twitter.com/Aircel


Thanks! 
Team Aircel India

my aircel no. [protected] has harrased me a lot. i have recharged a 2g internet plan worth Rs.98/- on 7th march 2013 with the validity of 30 days. it ran very well till 12th march (5days). after that, it's speed get reduced to 1kb/s . i contacted with customer care. they talked very rudely when i mentioned my problem. as well as they didn't solved my problem. again i contacted bt the call has been disconnected without hearing the problem.and now my internet has gone .. it is not working .. again i tried. bt now call is not responded by operator. . they have bocked my call to them. i m very harrased by this problem. i don't how to get my money value back from them.
please please please help me to get rid of it...!! i will be soo grateful to u.. :(

Hi,

Thanks for writing in to us. We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned department. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.


You can also get in touch with us at https://twitter.com/Aircel

Warm regards,  
Thanks! 
Team Aircel India 

Aircel — offers

hello sir my mobile number is [protected] iam using aircel for last 3 years but they have not providing any special offers, but they provides special offers only for new customers i think they are just concentrating only on the new customers

Hi,

Thanks for writing in to us. We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned circle. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.


You can also get in touch with us at https://twitter.com/Aircel

Warm regards,  
Thanks! 
Team Aircel India

Hi,

Please help us with your alternative number so that we can connect with you and resolve for the same.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

You can also get in touch with us at https://twitter.com/Aircel


Thanks! 
Team Aircel India

Aircel — taking more call charge for landline

I am a aircel customer, my number is [protected] this operator takes 1.99 rupees/min.while it take 1.50 rupees/min for std calls for both landline & mobile. but its customercare says for localla landline it takes 1 rupee/min so i had compalain many times regarding it but its never takes action.

i am student of engg. i am making the friend . please contet me .

Hi,

Thanks for writing in to us. We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned circle. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.


You can also get in touch with us at https://twitter.com/Aircel

Warm regards,  
Thanks! 
Team Aircel India 

Hi,

We regret the inconvenience caused.
Please help us with your Aircel Mobile number so that we can forward your details to the concerned department and get your issue resolved. 
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

You can also get in touch with us at https://twitter.com/Aircel


Thanks! 
Team Aircel India

Hi,

We regret the inconvenience caused.
Please help us with your Aircel Mobile number so that we can forward your details to the concerned department and get your issue resolved. 
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

You can also get in touch with us at https://twitter.com/Aircel


Thanks! 
Team Aircel India

Hi,

Thanks for writing in to us. We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned circle. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.


You can also get in touch with us at https://twitter.com/Aircel

Warm regards,  
Thanks! 
Team Aircel India 

My number is barred from 10 days.so please do the needful as soon as possible because it's very important for me.

thanks Aircel. The problem has been resolved.

Hi,

Please provide us with your alternate number so that we can forward the same and resolve for the same.

At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

You can also get in touch with us at https://twitter.com/Aircel


Thanks! 
Team Aircel India

Sir, I have lost my AIRCEL sim.
Number is [protected].
Please block it.

block my number

Hello sir I have lost my mobile kindly i request u to block my number PH no:[protected]

Hi,

Thanks for writing in to us. We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned circle. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.


You can also get in touch with us at https://twitter.com/Aircel

Warm regards,  
Thanks! 
Team Aircel India

Hi,

Thanks for writing in to us. We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned circle. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.


You can also get in touch with us at https://twitter.com/Aircel

Warm regards,  
Thanks! 
Team Aircel India

Hi,

The mentioned Number is invalid, Request you to please provide us Vaild Aircel Mobile number so that we can forward your details to the concerned department and get your issue resolved.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

You can also get in touch with us at https://twitter.com/Aircel


Thanks!
Team Aircel India

Hi,

We regret the inconvenience caused.
Please help us with your Aircel Mobile number so that we can forward your details to the concerned department and get your issue resolved. 
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

You can also get in touch with us at https://twitter.com/Aircel


Thanks! 
Team Aircel India

Hi,

Thanks for writing in to us. We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned circle. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

You can also get in touch with us at https://twitter.com/Aircel


Thanks! 
Team Aircel India 

Hi,

Hope your issue has been addressed by our Member Relation Executive. Please let us know in case you have further queries.

You can also get in touch with us at https://twitter.com/Aircel


Thanks!
Team Aircel India

Dear Sir,
I am a customer of aircel for more than six years holding mobile No.[protected]. My Relationship number is[protected] . During the first week of May 2012 I travelled to Australia for 22 days. Therefore I requested Mr.Abhiram ([protected]), my aircel relationship manager to activate international roaming on my mobile which was actually activated on 7th May 2012. The details of the call charges were sent by Abhiram which I am reproducing herebelow:
Roaming Rates in Australia(Rs/min): Calls within Australia :90, To India or other Countries:285, Incoming:125, SMS outgoing :15, SMS Incoming Free, GPRS (on available network):5.50 per 10KB.For aircel Postpaid customers.
Though I activated roaming except for few SMS I have actually not made any outgoing calls or received any incoming calls as there was no need as I was staying in my sister’s residence in Australia I returned to India on 27th May 2012. On my return, I was shocked to see my bill for the period 26.04.2012 to 25.05.2012 for an whiffing amount of Rs.15715/- (Rupees Fifteen thousand seven hundred and fifteen only) . I immediately contacted my relationship manager and expressed my grievance over the excessive billing who assured me that he will look in to the issue and get back to me after a week’s time. Time was running and once he said that there was a possibility of accidental activation of the voicemail box which could be one of the reason for such a huge bill and also he assured that he will see to it that he will waive the outgoing call charges also after taking up the same with higher-ups. This would also amount to unfair trade practices as the rates prescribed no where states about the activation of voicemail box . In any event the same cannot be done wihtint my written consent. Whenever I called Mr.Abhiram for a feed back he assured me that he will get back to me within a day or two.In the meanwhile he also advised me to make a payment of Rs.1, 500/- until he resolves the issue of excessive billing .Accordingly I made a payment of sum of Rs.1, 500/- (Rupess One thousand five hundred only) towards the above bill.
I was awaiting a revised bill from aircel but only to face another hefty bill for the period 26.05.2012 to 25.06.2012 for a sum of Rs.24, 903/- (Rupees14215 towards previous bill and Rs.10687.93 towards present Bill ). Immediately I contacted Mr.Abhiram, my relationship manager only to be told by another colleague that he Is on leave and joining duty by 09.07.2012.
I am really aggrieved by the manner in which Aircel is treating its customers. Inspite of escalating the issue one and half months back it remains unresolved till date. Except for sending the bills mechanically no effective steps have been taken to find out the reason behind excessive billing . It is now for aircel to come forward to redress my grievance within a week of the receipt of this mail failing which I ll be left with no option but to take this issue in Public to get to work out my remedy. It is also your duty to ensure uninterrupted services to my mobile until the issued is resolved.Hope you will act fast.
Regards
A.Balaji

Dear Sir,
I am a customer of aircel for more than six years holding mobile No.[protected]. My Relationship number is[protected] . During the first week of May 2012 I travelled to Australia for 22 days. Therefore I requested Mr.Abhiram ([protected]), my aircel relationship manager to activate international roaming on my mobile which was actually activated on 7th May 2012. The details of the call charges were sent by Abhiram which I am reproducing herebelow:
Roaming Rates in Australia(Rs/min): Calls within Australia :90, To India or other Countries:285, Incoming:125, SMS outgoing :15, SMS Incoming Free, GPRS (on available network):5.50 per 10KB.For aircel Postpaid customers.
Though I activated roaming except for few SMS I have actually not made any outgoing calls or received any incoming calls as there was no need as I was staying in my sister’s residence in Australia I returned to India on 27th May 2012. On my return, I was shocked to see my bill for the period 26.04.2012 to 25.05.2012 for an whiffing amount of Rs.15715/- (Rupees Fifteen thousand seven hundred and fifteen only) . I immediately contacted my relationship manager and expressed my grievance over the excessive billing who assured me that he will look in to the issue and get back to me after a week’s time. Time was running and once he said that there was a possibility of accidental activation of the voicemail box which could be one of the reason for such a huge bill and also he assured that he will see to it that he will waive the outgoing call charges also after taking up the same with higher-ups. This would also amount to unfair trade practices as the rates prescribed no where states about the activation of voicemail box . In any event the same cannot be done wihtint my written consent. Whenever I called Mr.Abhiram for a feed back he assured me that he will get back to me within a day or two.In the meanwhile he also advised me to make a payment of Rs.1, 500/- until he resolves the issue of excessive billing .Accordingly I made a payment of sum of Rs.1, 500/- (Rupess One thousand five hundred only) towards the above bill.
I was awaiting a revised bill from aircel but only to face another hefty bill for the period 26.05.2012 to 25.06.2012 for a sum of Rs.24, 903/- (Rupees14215 towards previous bill and Rs.10687.93 towards present Bill ). Immediately I contacted Mr.Abhiram, my relationship manager only to be told by another colleague that he Is on leave and joining duty by 09.07.2012.
I am really aggrieved by the manner in which Aircel is treating its customers. Inspite of escalating the issue one and half months back it remains unresolved till date. Except for sending the bills mechanically no effective steps have been taken to find out the reason behind excessive billing . It is now for aircel to come forward to redress my grievance within a week of the receipt of this mail failing which I ll be left with no option but to take this issue in Public to get to work out my remedy. It is also your duty to ensure uninterrupted services to my mobile until the issued is resolved.Hope you will act fast.
Regards
A.Balaji

I have a voice plan connection of 199 rupees with Aircel company. There are no additional plans or services attached to it. However from the past two months the bills are amounting to 1450 and 2010 Rs respectively. we are not sent any kind of communication and do not get any answers from the call center as well. Customers are duped

Hi,

Thanks for writing in to us. We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned circle. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.


You can also get in touch with us at https://twitter.com/Aircel

Warm regards,  
Team Aircel India

Dear Mohan,

Thanks for writing in to us. We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned department. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.


You can also get in touch with us at https://twitter.com/Aircel


Warm regards,
Thanks!
Team Aircel India
 

Hi,

Hope your issue has been addressed by our Member Relation Executive.

Please let us know in case you have further queries.

You can also get in touch with us at https://twitter.com/Aircel


Warm regards,
Thanks!
Team Aircel India

Im.krishna
Aircel is very worst network.

http://www.consumercomplaints.in/aircel-balance-cannot-refund-c942410?frommail=t...⇄


Its my old link im given complaint to AIRCEL.

AIRCEL service provider does not respond my request.

If they do.like this i will complaint and give bad review to all complaint website's...

My mobile no. [protected]

Hi,

Thanks for writing in to us. We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned circle. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.


You can also get in touch with us at https://twitter.com/Aircel

Warm regards,  
Thanks! 
Team Aircel India

Evry tym i rchrg or hv enuf blnc in my acount, i get a txt "thanks for using aircel service" and my blnc gets reduced about 5rs to 50rs each tym. Wn i cal customer care they say som service s activatd nd i ask dem to cancel it.. im sure i dint use any unwantef service.. nd d nxt day, again tis continues.. nd agn i cal.. nd agn nd agn nd agn.. im nt a kid to do mistakes evry day.. u nvr get a refund too.. wt am i suposd to do.. my no. Is [protected].. kindly do respond..

Regards,
Shobhan.

Yeah what the hell is this??? every time I recharge i too get the same message without any reason. Are you implying us to stop using aircel or what? If it is so kindly say it or give some solution. [protected]

Unhappy customer

Hi,
I am rakesh from Rajasthan, i m currently using aircel but i want to port-in into bsnl, please let me go

Hi S. Mehra,

Thanks for writing in to us. We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned circle. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.


You can also get in touch with us at https://twitter.com/Aircel

Warm regards,  

Team Aircel India

Dear Rakesh,

We regret the inconvenience caused.
Please help us with your Aircel Mobile number so that we can forward your details to the concerned department and get your issue resolved. 
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

You can also get in touch with us at https://twitter.com/Aircel


Thanks! 
Team Aircel India

Dear S.Mehra,

Hope your issue has been addressed by our Member Relation Executive. Please let us know in case you have further queries.

You can also get in touch with us at https://twitter.com/Aircel


Thanks!
Team Aircel India

Dear Sir / Medam,

We are here by to inform you that since last five days i am not getting exact detail of my call history from my cell phone. so i am requesting you pls give me my call detail of last five day ASAP.
My cell phone no is [protected]
on my Email ID [protected]@gmail.com or my another no [protected].

THANKING YOU.

We are here by to inform you that since last five days i am not getting exact detail of my call history from my cell phone. so i am requesting you pls give me my call detail of last five day ASAP.
My cell phone no is [protected].
on my Email ID [protected]@gmail.com or my another no [protected].

please sent me my call history details for last 5month iam apply for my cliam amount. my mob no [protected]
email [protected]@gmail.com

i wanted my aircel prepaid number([protected]) call history last two months my mail id [protected]@yahoo.co.in

hello dear sir/madam, please i just want to know my number [protected] call history of two dates 27/9/13 and 28/9/13, just the received calls details as it is very important for me.its my interview callers number please mail it to me in [protected]@gmail.com or to my number, , please take the action fast, , , , , , , , ,

Call details of month october september
Dear sir
My name is syed Fazil I want the call detail of the month October September of 2013 because I need .it. Please plz send me call details through email
My email I'd : technovision.[protected]@gmail.com
My phone number is .[protected]

Regards
Syed Fazil
[protected]

I WANT MY [protected], [protected] LAST 1 MONTH CALL HISTORE SENT MY EMAIL ID.[protected]@GMAIL.COM PLZ SENT

i wanted my aircel prepaid number([protected] call history last five months my mail id [protected]@yahoo.co.in

please send me my call history details for last 5montht. my mob no [protected]
email [protected]@gmail.com

Please send me m call history (incoming & out going) details for last 20 days. My mobile number [protected]. Email. [protected]@gmail.com

I just wanted to know my call history of my Aircel prepaid number [protected] I want last 3 months(Aug, Sep, Oct) call history.. Please send the call history details on this e-mail id - [protected]@gmail.com

i need some contact numbers which i have missed. i request u to send my one month call history to my mail id [protected]@gmail.com. my mobile no is[protected]

Hi,

Thanks for writing in to us.
This is to inform you, we have forwarded your complaint to the concerned circle. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.


You can also get in touch with us at https://twitter.com/Aircel

Warm regards,  
Thanks! 
Team Aircel India