Claimed

Aircel Complaints & Reviews

2.8
Last updated Apr 15, 2024
Complaints 10591
Resolved
5247
Unresolved
5344
Quick Links
Statistics
Share
Contacts

File a complaint to Aircel

Having problems with Aircel?

File a complaint and get it resolved by Aircel customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Aircel
Customer Service Contacts

Aircel Phone Numbers

Phone
+91 97 3819 9010
1419
634
+91 12 4476 5000
788
367
+91 88 9204 1111
359
196

View more phone numbers

Fax
+91 12 4429 0524
+91 11 2699 0095
+91 22 4260 6070

View more phone numbers

View all Aircel contacts

Aircel Website

Aircel Head Office Address

Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II
Gurgaon
Gurgaon District
Haryana
India
122002

Aircel reviews & complaints page 437

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Arya Shastri
Report
Copy

Refund of Advance Rental

Address:Ernakulam, Kerala

On May 2012 I paid Advance rental of Rs. 5604/- towards Aircel India Ltd for the Post-pay connection.

2 months back I got a call from Aircel informing that they are closing the service in Kerala and the rest month’s amount would be refunded back to me. I accepted their offer and asked to forward the closing request. Also they informed the cheque would be mailed to my residential address.

Till date I have...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Ankur Dhar
from Delhi, Delhi
Report
Copy

Aircel internet connection problem and customer care

Address:Jammu, Jammu and Kashmir

Dear Sir
I am a regular customer of aircel for the past 5 years. I have brought aircel prepaid sim only because of internet packs. I was recharging 98 rs. Pack of pocket internet. It was giving me unlimited download at a speed of 10 to 15 kbs but now from this month they are only giving 2gb download at a speed of 10 to 15 kbs and after that a speed of 3 to 5 kbs(in sms they tell speed would be 16 kbs) which is nothing absolutely in...
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy
P
pritam224466
from Mumbai, Maharashtra
Report
Copy

auto deactivated of connection

Address:Howrah, West Bengal

Dear sir, i mr. Pritam Das,My mobile no is [protected],I have been port out from airtel postpaid to aircel prepaid on 7th nov 2012.After port out,my connection was running in aircel..
But after 30days its shows no network in aircel on 11th dec..Then I vave call to customer support of aircel(198).They told me to visit nearest aircel store,I have visit to aircel store at bagbazar kolkata 700003.They told me to resubmit that document again.Then...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Y
yavanika
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

to refund of money

Address:Coimbatore, Tamil Nadu

an amount of 62rupees have beem deducted from my account.. i had made complaint in the consumer care many times...and they had accepted that its their fault and promised me tat this situation ll not continue but still i have the problem of balance deduction form aircel service..i had even spoke to senior executive officer mr.David but my money has not been refunded.....i not seen a worst service like this.. please help me to get my money...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gauravdutta
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

balance deduction

Address:New Delhi, Delhi

sir,
my complaint is about my mobile service provider aircel india .
firstly, they activate value added services and deduct my balance without my information
secondly, custumer care executive don't give any correct information and they don't registered
complaint against money refundable,complaint against executive rude behaviour,call
...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chandan Singh
from Delhi, Delhi
Report
Copy

Caller tune activated without any reason

Address:Delhi

Hi,

I want to complain about Aircel. They send unwanted messages and irritates you by calling throughout whole day. They activate any services they want to on your phone without your wish. Then, they send SMS, our balance is low please recharge immediately.!!!

I want my Rs 30 back. I never asked for any dialer tune. Also, missed call services was activated on my phone number that too without my will.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sud1569
from Bengaluru, Karnataka
Report
Copy

No Network and Recharge issue

Address:Dakshina Kannada, Karnataka

Since 3 days my phone is dead due to no Network near my resident.I am really worried how to recharge because here in manglore Aircel has stopped their service. I have been using Aircel Connection since 5 years and all in sudden if there is no network no balance means , you can imagine how frustrating it is.

Please do the needful

Thanks and Regards,
Sudeer
Phone:[protected]
email:[protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Amit Dutta ..
from Kolkata, West Bengal
Report
Copy

Pack not provided

Address:Jharkhand

I have made a online recharge of Rs 158 from aircel site for minute pack as shown in their website but it was false they just provide me balance
and cheat me in this way as recharged it for 30000 seconds pack,
link 'http://www.aircel.com/AircelWar/appmanager/aircel/bihar?_nfpb=true&_pageLabel=P3000353851264150199997"...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kuldeep Kumawat
from Jaipur, Rajasthan
Report
Copy

No Response

Address:Jaipur, Rajasthan

Sir Mere Mobile Pe Ek Sevice Active hai to me use close karvan chahta hu but company use band hi nahi kar rahi or RS.2 per day charge kar rahi hai 15 day se mene 198 pe call kiya to wha se bhi 15 din se ek hi baat bol rahe hai ki system update ho raha hai aap 1 hour bad call karo so please help me.

Kuldeep Kumawat- [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
bhaskar.bnz
from Delhi, Delhi
Report
Copy

Un Updated website

Address:South West Delhi, Delhi

Just few minutes back I have recharged Rs 40 (As a rate cutter) from aircel online recharge ( https://epayment.aircel.com/online-recharge/) to get all my calls @ 40 paisa /minutes for 30 days. Every month I used to recharge Rs 40 as rate cutter.Aircel web page shows that for Delhi circle the charge is Rs 38 to get the above call rates. There was no option of Rs 38 in rate cutter column.
It is very dismal to see, that website maintained...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sulann
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deactivate Video Talkies

Address:Wokha, Nagaland

My aircel number has been activated Video Talkies without my knowledge and has been charged rs.5. It is also said that it will be renewed after 5 days. I want to deactivate it and also i want my balance back because i did not activate it myself. But it was done automatically. This is very bad. Telecom service will not get much profit with such policy. My number is [protected]. Please do deactivate the so called Video Talkies from my number...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
abhishek.ranjan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not able to unsubscribe from DD-Aircel

Address:Bangalore, Karnataka

Hi, This is Abhishek Ranjan. My prepaid aircel number is [protected].

By mistake I subscribed for cricket score updates through SMS mode. Then instantly I wanted to unsubscribe from this service. For that I contacted customer cares on 121, 198 and [protected] for unsubscribing this service. All of them suggested me different solutions to unsubscribe. I tried all possible ways but still I am getting cricket live score from DD-Aircel...
Helpful
Be the first one to find this review helpful
Found this helpful?
14 Comments
Report
Copy
S
stranger55
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unable to register my aircel no. 9716300125 to view my bill

Address:South Delhi, Delhi

i am facing problem while register in 'My account' to view my bills etc. my aircel no. [protected] and my alternet no. is [protected].my mail id is govind.[protected]@gmail.com.why its happening with aircel?...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
alok tated
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sim barring

Address:Mandsaur, Madhya Pradesh

i am alok jain my lapu sim no. is [protected]. my sim was suddunly blocked on[protected] by the company. my lapu sim was having 500 rs ballance. so all the ballance was also deduct by the company on that date.. so who is the responsible for this ballance deduction. so i request you to please took into the matter and solve my problem as soon as......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jayesh.whaval
from Mumbai, Maharashtra
Report
Copy

Zero network in my Area

Address:Mumbai City, Maharashtra

I want to lodge my complaint against AIRCEL mobile service providers on the subject of Absolutely No Network in my area. When I search available networks in my area, then the name of Aircel does not appears in the list.My phone goes on "Emergency Calls only".

This is going on over last two weeks only in my area; because I have found that network was available in other areas such as Pune where I had been for 2 days....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
sridhar b
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CANCEL SUBSCRIPTION

Address:Andhra Pradesh

DEAR SIR,

I HAVE BEEN CHARGED BY MOBILE SERVICE PROVIDER AIRCEL , STATING A SUBSCRIPTION FOR THE DATING TIPS WHICH I DID NOT EVER ACTIVATED. EVERY MESSAGE FOR THE GETTING UNSUBSCRIBED IS BEING CHARGED RS 3 AND THE MESSAGE STATES THAT THE KEYWORD IS NOT FOUND AND PLEASE TRY OTHER KEYWORDS. I HAVE BEEN CHARGED BOTH WITH THE SUBSCRIPTION AND ALSO BEEN LOSING MONEY FOR UNSUBSCRIBING THROUGH THE MESSAGE. KINDLY HELP....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
murugan9385
from Ramanathapuram, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Simcard blocked by Aircel

Address:Coimbatore, Tamil Nadu

Sir,

This is Murugan from coimbatore. My mobile number is [protected].
I have changed my mobile service provider from Tata docomo-Prepaid from Aircel-Prepaid.
And used nearly 1 month in Aircel-prepaid service.
Now the sim card is blocked by Aircel.
While I am asking them they told that address proof is not been submitted for that number. But I have submitted all the documents what they required.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Akash Sharma
Report
Copy

Unfair deduction of balance

My number [protected] is activated to the pocket store,without my consent n knowledge and have cut about Rs.25 n i want to deactivate it immediately. And the customer care number also does not connect. Deactivate it right now and refund my money....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
Arpit Moonat
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Network Gone

Address:Ratlam, Madhya Pradesh

Dear Respested Sir,
I am Arpit Moonat From Ratlam (M.P.) And My Mobile No Is [protected] Which is from Aircel And on 14 dec 2012 my sim network is not available. and registered a complain on aircel customer care and customer care says your no will start on 15 dec 10:00 Pm but my complaint not solved yet . My Complain No Is [protected] its take from friend mobile.

I want my number on as early as possible.Please Help me...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
senthil1976
from Lalgudi, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

without permission activate the internet

Address:Tiruchirappalli, Tamil Nadu

i have postpaid connection with kaveri communication at trichy by the compel of company i added 2 more no's for my workers in the scheme of 99/- plan without my permission and any information to me one of worker before leaving my company he activate internet facility and using more than 9500/- without any limit crossing intimation from the air cell customer care
that employer without paying me and go out
i only pay the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy