Aircel Complaints & Reviews

Dear sir, my mobile [protected] aircel (mah circle) unfortunately my mobile is recharged by rs 4 which gives onnet calls @ 5p/min & 50 sms free it looks very attractive but the thing is that operator hide the conditions daily 1min of call charge @ 1rs. But today i have recharged stv 22 local calls 1p/2sec but still it charged me 1min @ rs1. I Dont want my recharge money back i just want stop that 4rs plan, even c.care not giving proper...

Dear,sir/ madam
main aircel ka numbar use karta hu par last month muje call ayi ki aap caller tune activate karva lo maine batya ki main student hu par company employ ne apne aap caller tune activate kar di aab katva raha hu to cut nahi kar rahe main costumer care main call kar k dukhi ho rakha hu mare 70 rs waist ho gaye par mari caller tune deactivate nahi kar rahe so please deactivate karva do please
my aircel number :-[protected]br...

Im using 5gb plan in Aircel 3G datacard. SIM number is [protected]. They have promised 7.2mbps upto 5gb then 144kbps after 5gb. I havenlt yet completed my 5gb data and suddenly from 16th of this month my speed is reduces to 144kbps. I have complained many time calling to 121 and 198. They just say the repeated answers that they have filed the complaint and it will resolved in next 72hrs. It has been 11 days since my problem but still i haven't...

These day AIRCEL is busy in deducting the amount from their customers mobile accounts, may be in loss thats why. The services of AIRCEL are third class and rediculas these days. An d after deduction of amount they don't answer to the client just like a perfact thief.


My Mobile No . [protected] and on 25th Oct. i found that AIRCEL deduct 28 Rupees without any notification, when i called them the customer care executive...

Dear Sir/Ma'am,

This is to inform that, AIRCEL has deducted Rs. 399/- in a very unrealistic manner following is the detailed mail which I have written to AIRCEL on October 23rd '2012.

After not listening from them at their given duration, I have reminded the concern again to the Customer Care and Appellate officer on the following email id's. But still have not received any response from them.br...

महोदय,
मैंने अपने मोबाइल नंबर [protected] जिसका Porting Code number TE383517 है, को दिनांक 08/10/2012 को TATA DOCOMO से AIRCEL में MNP करने के लिए दिया था परन्तु अभी तक न तो मेरे मोबाइल नंबर का MNP हुआ और न ही मुझे कोई सन्देश...

Dear Sir/Madam I have done an online Top Up recharge of Rs.30 on[protected], My aircel number [protected] through
https://epayment.aircel.com/online-recharge/

The balance has not been yet credited to my number
REF NUMBER-> IGD5457677
TRANSACTION ID -> MSBI[protected]

Kindly solve this issue...

Hi,

I have a pathetic days with Aircel Ltd. I activated my 3G service on August 22 however I haven't received any setting for my Iphone hand set after trying for long time, I got bored and asked the customer care to disconnect my 3G service, however I received a bill for the usage of 3G service. I haven't used even a KB. Atlast the customer care is convinced and agree to waive Rs.100 from my bil.

In...

My phone a Sony Ericcson Xperia Arc S Lt18i , a blue coloured set bearing Imei No. [protected] was stolen on 21st august 2012 at bangalore railway station.. My aircel no was [protected],
I request you to block the no and also track the phone down using IMEI no.

My name : M.Keerthinarayay
Address: No. 285, 5th cross,6th main, SIddharthanagar,Mysore-570011
Contact no [protected]
Email id- [protected]@gmail.com...

Hello,

REQUEST TO CONSIDER THIS HIGH PRIORITY:

I am writing with frustration about the Poor Service provided by Aircel. Not just poor service due to inability of Aircel Employees to understand any issue but also Consumer exploitation to the highest level.

My Number:[protected]

Let me describe the problem.

I am using postpaid service from Aircel. On 22nd Sep 20102,...

Hi Team,

This is another complaint i have about not being able to call [protected], I've been told it will be resolved in 72 working hours and also they will put it on high priority , when I ask them what does high priority mean they answer within 72 hours....so that means its not high priority its a standard SLA. The person i spoke to named Tushar said i will receive a complain number for the same to which i didn't...

Dear sirs,
Please arrange to deactivate a mobile quiz game sms service activated on this date of 17th October, 2012 unauthorized in mobile number [protected] provided by Aircel with immediate effect. Rs. 30 has been already charged and realized unauthorized with it. No request was sent to activate this unnecessary sms game knowingly even unknowingly. This is the third request to you in hope till this date. My earlier requests were resolved...

Hi,

I am Sitaram, I am using the Aircel prepaid number [protected], i had received a message that my validation has failed and contact customer care. When contacted them i came to know like i had to submit address proof and Id proof even having submitted as i had bought this to the shop vendor when i had being bought this SIM card. my outgoing facility had got barred on 17/10/2012. I had submitted the required documents at...

Aircel customer service is one of the worst. The agents are rude and impolite. They cannot speak in English at all and have no idea about their services. Specially when we call from abroad we expect prompt service as we pay a lot to call international. When aircell has a booth in the international airport and expects international customers - they must get better service reps....

I purchase an iPhone 3gs from aircel and got a postpaid number [protected] with this phone and deposited rs 3000 as an advance rent for 6 months as per company's policy.
after that i receive a bill of rs. 408 including rs. 371(service tax) and remaining amount is for two days rent.
i ignored it and pay the amount.
after one month i again receive the complete bill(including monthly rent) and aircel barred my outgoing...

DEAR SIR/MADAM,
MY SELF TUSHAR S.JOSHI MY MOBILE NO.[protected],TODAY MY SERVICE BAR BY AIRCEL AT 8:00 AM AFTER CONTCT CUSTOMER CARE-AIRCEL-121-THEY TOLD THAT MY CREDIT LIMIT EXCEED THAT THE SERVICE WAS BARED & INFORM ME TO DEPOSIT RS.214.

AFTER DEPOSITING THE AMOUNT RS.1000/- -AIRCEL ACKN.-R[protected]-DT.[protected]:15-ONLINE BY NET BANKING., I INFORMED TO CUUSTOMER CARE AIRCEL-121 AT 9:21 AM & THEY INFORM...

I am using aircel 3G broadband with 10 GB data plan past 4 months
i am not getting speed which aircel company add given in media
7.2 Mbps speed but i am getting 0.38Mbps downloading and 1Mbps
Uploading speed near my home and surrounding, i already informed this issue
to aircel but still now there no response, i cant tolerate this,,
please.....please...please.. do needful action

Thank Youbr...

this is Souvik, handset-Sony xperia mini pro sk17i, Mobile number
[protected];guwahati, Assam. I recently got a new Aircel 3G connection, did FRC
worth 117rs n got 1gb data.sim got activated yesterday.smsed PI to 121 n got
GPRS setings, saved em.callled 121 to activate 3G.customer care said 3G's
activated.tried surfing, cell showed 'H' symbol but no page or website got
loaded.called customer...

dear sir/madum mera aircel mobile no.[protected] jo ki maine abhi 15 deno pahele liya tha abhimaine us par net dwara Rs30 ka richarge 4.20pm par kiya tha jo kisi bhi bina sarvice activation ke kat liya gaya costomer care maire baat nahi sun raha h kyoki main roming me houn isleye hi maine rechage kiya tha kyoki mere is no par jo net suvidha free thi kai bar cc se baat karne par abhe tak active nahi h jab tak chalu ki jayegi tabtak time...

I am NITHIN.P
my mobile no. is [protected]
on 5th of this month i.e on 5/oct/2012 activated 37rp internet by ussd process...
i hv been charged 5times for single activation on the same day i.e i got charged 185rps.
visited aircel store stil my problem has not been solved....
pls kindly solve my problem as soon as possible...
if this has been not solved i am ready to lodge a complaint in consumer court...br...