Aircel Complaints & Reviews

Please deactivate a service called"Sparsh" activated on my no. that is[protected].
Every 7th day my bal. is deducted for this service which was activated by mistake by Aircel.
Now i have no idea how to deactivatethis, because neither customer care nor complaint desk recieving my call.
so plz deactivate ....(;~<...

Hi,

I'm an aircel customer and i'm using aircel 3G unlimited plan of rupees 1275/- for the past four months and it was satisfactory. Unfortunately, for this month i recharged with the same plan but the speed is reduced to about 128 kbps or below with download of 0.12 kbps and upload of 1.11 kbps approximately. I still have 10 GB data usage after which it will reduce to 128 kbps as mentioned but its already...

dear sirmadam
my complaint for a gues who are working in aircel ltd .south Delhi head office mohancoprative estate .name off this gues are rahul ([protected],[protected])he is giving me a postpaid plan of 249rs and committed to i m use in this plan 98 pi but when i m call customer care he says that in this plan not active the pi of 98 rs in this plan and my advance rs250 which r giving before connection is not show in this plan. so...

Dear sir i am anjaneyulu ravulakollu online air cell recharge done to mobile no [protected] instead of [protected] through paytm on 12/10/2012 at 20:15 to 21:15 then recharge unsuccessful but money deducted from my account HDFC netbanking.Now i did not get money to my hdfc account or paytm account please process my request and get it back.

ORDER DETAILS:
Merchant Site URL : http://www.rechargemarket.com
Order Number:...

sir ,
15 days back ihave purchased new aircel sim free of cost.the number is [protected].with the sim ihave got the offer of recharge with rs60 n get rs 70 TT..call rates were 2ps/sec to all networks.it was written on the pack that i[censored] recharge with rs 45 u will be charged 1ps/2sec to other networks.but the worst thing is that after recharging with rs 45 iam charging the same 2ps/ sec what is this company should not deceive their...

I had taken A connection (Mobile No [protected]) from aircel requesting for plan 149. A field boy collected document and assure that they will send me detail when his office will in role my request.
I got my connection activated. but when my first bill came I found they made plan 799. I requested Aircell to correct the bill and send me again. it was 16-july 2012. they replied as below"
Your request number is 1-[protected]....

It has been more 1.5 months that I am trying to Port to aircel, but it has still not been processed.
Even after so complaints and calls my number is not ported yet. I have even contacted Appellate Authority.
I believe if a company cant provide PRE-SALES services, how can anyone expect POST-SALES services....

Aircel online Recharge not top up my Account of [protected], but Amount debited

The following comments from Aircel:


Thank you. Your payment has been successfully received with the following details. A Recharge will be initiated on your Aircel Number and you will

receive a SMS confirmation shortly.
Note: Next recharge on the same number can be initiated after 2 minutes.
In...

Aircel is the worst mobile service provider I have ever used
Worst network, Worst customer care
I am using postpaid number [protected] (Kerala circle)

1. I subscribed to GPRS pack and was told that its free to use even in roaming
But I was charged rupees 2200 for using GPRS in roaming, even my credit limit was 1500


2.They barred my number, I paid the bill and was told that number...

hii i buy a new mobile sim of aircel 3g....i m from batala in punjab...it is a 3g network city ...my mobile num is [protected]..
i activated the plan of rs 697/- with the promising speed of 7.2 mbps....but the speed is hardly comes 20-25kbps....it is worst...
i paid for high speed in 3g network area....in a high price but what i got...
a cheat by the company...after customer care executive was very rude....when i complained...

Yesterday thats 5 Oct 2012, i did recharge of 50rs on my no. [protected] using aircel.com through billdesk gateway. 50rs was deducted from my netbanking sbi acc, but recharge failed. Its been over 24hrs, money isnt credited back to my acc.

BillDesk TransactionID: MSBI[protected]
Recharge Ref. No: AP[protected]
Mobile No: [protected]
Transaction Amount : 50rs
State: Andhra Pradesh , Hyd...

I have an AIRCEL prepaid connection [protected] since january 2012. i am registeredon dnd from january 2012, but from last few months unwanted messages from DD-655315, DD-655515, DD-651001, DD-655514, DD-653131, DD-AIRCEL etc have been pouring. 20-25 messages pours in daily which is very very irritating. Moreover, i called to customer care but they denied that "i am registered user of dnd". As i check status on 1909, the reply from...

Dear Sir

I have paid my post paid Aircel bill amount of Rs 311 on 08 Sep 2012.
Form my bank account the amount was deducted but Aircel has not accounted the amount, but instead they have barred my out going.
After paying the amount by cash at Aircel centre the connection was restored.
I am unable to retrieve the paid amount and no body takes the owner ship.
My Mobile no is [protected].
Pls...

I recharged pocket internet at Aircel Websitehttp://www.aircel.com/AircelWar/appmanager/aircel/mumbai?_nfpb=true&_pageLabel=P46000286731345179963321 - for Rs.

98 on Sept28th cell no.[protected]

Here I am providing the transaction details from my recharge:
28 Sept 2012 7:12pm MUR[protected] 98.00

after that i got sms from aircel Dear customer your recharge transaction was not...

sir
iam using aircel 3G internet cannot connect to the internet to 3g its very high network problem...

sir,
I have purchased aircel sim due to the internet speed service is gud but after some days of starting sim they charged unwantedly for chat and dial service and othe voice chat services but i had not activated.When i called custcare excutives many times they tought rudely.
when i recharge then they charge i deactivated many times to call custcare executive but they did not deactivated yet.
...

Hello sir/madam
I use aircel operator as for internet surfing & downloading from two year ago.But on[protected] google produced a message that.......
Maryada,

Someone recently tried to use an application to sign in to your Google Account, [protected]@gmail.com. We prevented the sign-in attempt in case this was a hijacker trying to access your account. Please review the details of the sign-in attempt:
br...

Sir, after getting lot of frustration i am rising this complaint. i am using Aircel SIM card (no. [protected]) to universal 3G dongle from last 8 months for internet purpose. usually i use to recharge by Rs 98/- for unlimited 2G. from last 5-6 days my internet is getting very very slow speed, upload and download speed is seem to zero.
Hence call 2-3 times to customer technical complaint section and they provide 2 complaint number 1-[protected]...

MY NUM:[protected]
ALTERNATE NUM:[protected]

I HAVE ALREADY COMPLAINED ABOUT THE PROBLEM

NOW GPRS IS CONNECTING QUICKLY BUT STILL 1 KB/S SPEED

STILL ITS UNUSABLE

AGAIN I WASTED MY 14 RS

PLS RESOLVE MY PROBLEM

I TESTED ON MY FRIENDS PHONE AND MINE STILL ITS NOT WORKING


BUT WORKING FINE IN NEARBY TOWNS TOWER

PLS...

Dear Customer Care,

I would like to share my disappointment over your so called response related to my complaint number 1-[protected]. I'm narrating my complaint again in the following email.

1. My Recent Bill states that the Broadband Usage cost over Rs. 1000+ but I'm sure that I haven't activated any service from my end, as I was at Bangalore in August 2012.

2. I raised my first...