Aircel Complaints & Reviews

Hello sir/madam
I use aircel operator as for internet surfing & downloading from two year ago.But on[protected] google produced a message that.......
Maryada,

Someone recently tried to use an application to sign in to your Google Account, [protected]@gmail.com. We prevented the sign-in attempt in case this was a hijacker trying to access your account. Please review the details of the sign-in attempt:

Saturday, September 29, 2012 8:06:36 AM GMT
IP Address: 101.222.67.67
Location: India
If you do not recognize this sign-in attempt, someone else might be trying to access your account. You should sign in to your account and reset your password immediately. Find out how at http://support.google.com/accounts?p=reset_pw

If this was you, and you want to give this application access to your account, complete the troubleshooting steps listed at http://support.google.com/mail?p=client_login

Sincerely,
The Google Accounts Team
********************************************************************************...⇄
The address of company after checking the IP address on the interne is........
IP Location: India, Haryana, Gurgaon

Resolve Host: 101.222.67.67
Owner: Aircel Gprs Customer South
Address: Aircel Limited, Fifth Floor, Building No. 10 A, Dlf Cyber City Gurgaon-122001
Country: India
Phone: +[protected]
Website: www.aircel.co.in

Current IP Range: 101.222.0.0 - 101.222.255.255

ASN: AS55831
IP Blacklist Check: Not Listed in Blacklist

Web Browser/s on this IP: Unknown
OS on this IP: Unknown

Additional Information from whois://whois.arin.net:43
________________________________________

inetnum: 101.222.0.0 - 101.222.255.255
netname: AIRCEL-IN
descr: Aircel GPRS Customer South
country: IN
admin-c: VS175-AP
tech-c: VS175-AP
status: ASSIGNED NON-PORTABLE
remarks: vikas.[protected]@aircel.co.in
notify: vikas.[protected]@aircel.co.in
mnt-by: MAINT-AIRCEL-IN
mnt-lower: MAINT-AIRCEL-IN
mnt-routes: MAINT-AIRCEL-IN
mnt-irt: IRT-AIRCEL-IN
changed: vikas.[protected]@aircel.co.in 20120309
source: APNIC

route: 101.222.64.0/20
descr: Route object for 101.222.64.0/20
origin: AS55831
mnt-by: MAINT-AIRCEL-IN
changed: manish.[protected]@aircel.co.in 20110928
source: APNIC

person: Vikas Saxena
address: Aircel Limited ,Fifth Floor ,Building No. 10 A,DLF Cyber City Gurgaon-122001
country: IN
phone: +[protected]
fax-no: +[protected]
e-mail: vikas.[protected]@aircel.co.in
nic-hdl: VS175-AP
remarks: vikas.[protected]@aircel.co.in
notify: vikas.[protected]@aircel.co.in
abuse-mailbox: vikas.[protected]@aircel.co.in
mnt-by: MAINT-AIRCEL-IN
changed: vikas.[protected]@aircel.co.in 20110309
source: APNIC

Tuesday 2 October 2012, 00:29:55




Please provide me justice me & punish that person who had hacked my email id.thais is my primary id please.


Regards&thankx
Maryada purushottam
[protected]
delhi

Sir, after getting lot of frustration i am rising this complaint. i am using Aircel SIM card (no. [protected]) to universal 3G dongle from last 8 months for internet purpose. usually i use to recharge by Rs 98/- for unlimited 2G. from last 5-6 days my internet is getting very very slow speed, upload and download speed is seem to zero.
Hence call 2-3 times to customer technical complaint section and they provide 2 complaint number 1-[protected] on 29-sept 2012 and 1-[protected] on 30 -sept 2012 respectively. but stil I am not getting any response from them.
Kindly look on this issue and get resolve ASAP.

Thanks!
Asif Ikbal
contact [protected]

MY NUM:[protected]
ALTERNATE NUM:[protected]

I HAVE ALREADY COMPLAINED ABOUT THE PROBLEM

NOW GPRS IS CONNECTING QUICKLY BUT STILL 1 KB/S SPEED

STILL ITS UNUSABLE

AGAIN I WASTED MY 14 RS

PLS RESOLVE MY PROBLEM

I TESTED ON MY FRIENDS PHONE AND MINE STILL ITS NOT WORKING


BUT WORKING FINE IN NEARBY TOWNS TOWER

PLS RESOLVE


NOT EVEN ABLE TO OPEN A WAP SITE
PLS PLS PLS RESOLVE THE ISSUE

THANKS

Dear Customer Care,

I would like to share my disappointment over your so called response related to my complaint number 1-[protected]. I'm narrating my complaint again in the following email.

1. My Recent Bill states that the Broadband Usage cost over Rs. 1000+ but I'm sure that I haven't activated any service from my end, as I was at Bangalore in August 2012.

2. I raised my first request to activate 3G on 12th - Sept - 2012 with 128 Plan. Due to your false promise (will be activated within 48 Hrs.) I cancelled that request too.

3. My Calls were barred due to exceeded credit limit on 21st Sept 2012. I called your customer care and informed about that, one of your agent said that "Due to some technical issue most of the customers are experienced, Bills generated wrongly and SMS sent by mistake. Please ignore it, your call will be activated within 30 Mins." KINDLY RECALL YOUR CALL RECORDINGS

4. If you (Aircel) denies the point #3, how come I got the unbilled amount Rs. 440 (Approx) on my SMS request to 121 on 17th Sept 2012, 10:32 PM? and over 2 days it crossed Rs. 1800?

5. I'm denying the recent Bill with the broadband charges upto 12th Sept, I will take responsibility for the Broadband charges after 12th Sept, as I raised the request for 128 Plan and based on that assumption, I used it from 12th Sept 2012.

If Aircel Fails to address the above issues, I assure that I'll port my numbers to some other provider by paying the remaining money, It's not a matter for me. But at the same time, I'll get this issue to consumer forum.

Note: I was already ported from Airtel to Aircel due to their false promises and unauthorized service activation. Kindly don't copy the same.

Best Regards
Shankar

sir i am a user of aircel prepaid mobile phone no [protected] the company keeps on activating various services and charging money from my balance without any request from my side.around 14th sept it activated a ringtone on my mobile which caused me great embarrasment in my official position as an administrator.i had to make repeated requests to take it off.now they have activated something called video talkies 5 and charged me 20 rs.kindly direct the company to deactivate all additional services on my phone and stop calling me all day with various promotions.i just need a phone connection.thats all. thanks Dr amrit pal kaur from Mohali

I have an AIRCEL prepaid connection bearing No. [protected]. It has been noticed that numerous unwanted messages from DD-655315, DD-655515, DD-651001, DD-655514, DD-653131, DD-AIRCEL etc have been pouring in since few months ago. 20-25 messages pours in daily which is very very irritating. Moreover, the company has activated the CALLER TUNE without any knowledge of the customer. Please help.

Dear sir,
With due respect i beg to state that i am Bisheswar munda from rourkela odisha and i am consumer of aircel communication. So please help me sir aircel customer care very often subscribe service without my permission and cut off 10 rupees. So take a action against aircell telecommunication. So kindly inform me at this number [protected].

Thanking you

I am using Aircel mobile service operator's SIM card.
I am unable to deliver messages on[protected].
I did complain to customer care & they told me that there is government guidelines & you can't send/receive messages.
But they refuse to tell more details about it while the other operator has no such restriction.
I want to know the proper reason.
What should I do?

i call to costumer care. he said to me 125rs talk time on 110rs recharge. but after recharge i not get it. When i call to Costumer Care and i said that i want to talk your manager but he not able to provide me this service.i was on call 35 min . and second time i Watt 27 min .
pl help me .
1 calling time - 10:30
2 calling time - 11:10
my mobile no - [protected]
Amresh Kumar

Dear Sir / Madam,

I just got a massage from Aircel to my number, saying that "Your subscription is renewed & rs10 has been deduct from your account". How can they renew any subscription automatically? actually I don't know when the subscription was start First time? I noticed after few days later, & leave the matter due to the small amount (Rs10). But this time I don't allow this. I already cancelled the subscription through customar care..

..NOW I WANT GET THE RENEWAL AMOUNT BACK TO MY MAIN ACCOUNT..


Waiting for your prompt reply.


Thanks & regards
Tushar Kanti Bera

Dear Sir,
Mai Ek Retailer Hu. Mere shop Ka Naam Hai- Uday studio & Photocopy Centre And mera Add- alignj Atarra Chungi Chauki shastri Nagar Banda (U.P.) Mera Etop No- [protected] Hai. sir Maine[protected] ko [protected] per Rs.30 Ka Etop Karne Ke Baad Mere current Balance Rs-893 Tha. Phir Maine Uske Baad Koi Transation Nahi Kiya. Phir[protected] Rs-11 Kiya To Mere Recharge Failed Ho Gya Aur error Msg Low Balance Bata Raha Tha Tab Maine apna Current Bal check Kiya To Rs-1 Bata Raha Tha. Please Meri Jankaari Check Karke Mera Balance refund Kar degea.

Thank You!

hi thr,
i hav a worst network situation n i dont know wats the reason for it, n hence i called customer help line n the response i got was even more worst.... the problems i hav with my phone's network is
*no clarity in voice calls
*no in time delivery of messages
*no network strength
*network not consistance
*no internet access
*from 3 days i couldnt open google home page
*i have a activate monthly plan
*very poor customer interaction
*customer care executives will cut the call immediately if they cant handle
*i have even spoke with supervisor and even he did the same by escaping with some solution which is not useful
*i spent 3 day calling them n trying to get my problem solved but in which i failed
*i hav spoken with more than 20 customer care executive
*i have even mentioned that ill complaint to consumer court but they didnt seem to mind it


sorry if i have some silly points in there..... but this is how frustrated i'm... and this is the last hope that i had on my side...
i hope u guys will respond me as soon as possible.... plz kindly consider my case...


thanking you,
KARTHIK N
([protected]@gmail.com,[protected]@hotmail.com)

Dear Sir,
This is to inform you that i am a customer of Aircel since 4 years and my no. is [protected].I had lodged a complaint on[protected] due to "UNNECESSARY BALANCE DEDUCTION AND MISBEHAVED BY AIRCEL CCE".I have explained the whole matter there.I have got the balance deducted as sms balance of Rs 9 returned but its unfortunate to say that the internet balance of Rs. 48 is still not returned to me.As I mentioned in the previous complaint letter that these two balances are deducted at the same time together.I have not used a single byte of internet balance.It has passed more than one month,the sms balance is returned to me but the internet balance is still not refunded.
Therefore,i request you to kindly look into the matter and take necessary steps to get back my internet balance in my account as early as possible .
Thanking you,
Yours Faithfully,
Soudeep Sil

HI

My Aircel number [protected] puk code is blocked .

Sim Number is[protected]..

please send PUK code to [protected] or [protected]@gmail.com

i took aircel postpaid sim from mr.VENU..he given his number mob-[protected].he given acknowledgment receipt also.but after 5 day he started ignore my call.i keep call to smae number ...after 3 month one guy receive call and i scrolled him...after 20 minite he came to my office and try to beat me .....this aircel service...so my question is AIRCEL KEEPING GUNDDAS OR EMPLOYEE....

person name is MR.VENU ..MOBILE NUMBER IS [protected]....I PAID RS-300.00.....I THINK I GIVE TO BAGGER

my no:[protected]
I am a Aircel user for about 5 years
I am techy guy so pls dont give me a silly advice to clear cache or cookie

from[protected]g goes speed in my area is 10-20kbps which was very good

but in 2012 the speed is just 500byte or 1kbps even though I had full network
lol

this problem exist only in my postal area 627809

i[censored] Aircel guys have guts try to visit my place and try it yourself

I want a quick solution

there is no such a problem in my nearby town

all Aircel users in my town is suffering from similar problem

pls fix it

dont advice me to use 3g becoz there is no 3g

In nearby town the speed is good 15kbps

pls fix it

There is definitely some technical fault is here

This is not usual slow speed complaint

Goes is unusable now

few days ago my wife bought a aircel sim from localized dealer in mathura near by GOKUl Bairaj place situated in utter pradesh. Since that day that local dealer is continuously trying to call me and talking vulgar. i want you to please help me and block the kind of dealer forever and take legal action after investigation at your end.
please verify details below to help me out.

MY Aircel no is: [protected]

that dealar no are :[protected] , [protected]

Sir/Madam,
I am the prepaid Customer of Aircel ,my name is Shashank dubey and no. is [protected], i am living in Gwalior Madhya Pradesh.
Yesterday i make STD message to my friend ,number is [protected], and after this 5Rs balance are deduct ,and i already have message card with 15 days validity. After this i complaint on Aircel customer care(complaint no.1-[protected])they tell me there is no unnecessary balance are deduct to your account and you make ISD message.But i did not make any ISD message.
so,please help me to refund my balance.

Hello,


This is just to inform you that my account had been debited with the amount of Rs. 10/- for power play on 12.09.2012 automatically which I didn't subscribed ever and for that I have informed to customer care and he told me that he has raised a complaint to deactivate this PP and also refund your amount to my account even I didn't got the SR no. after that it has been deactivated on 14.09.2012 but the amount has not been credited.

2nd Call to customer care:- On 15.09.2012 @10:13 PM (S. K. Singh) he told me that there is no complaint has been raised and he has created one complaint with the number of 1-[protected] as per customer care but didn't got SMS but still there is no resulution.

3rd Call to the customer care:- And after that again I called to customer care on 20.09.2012 @ 9:45 PM (disconnected from CC side)
After that Prasant Kumar Nayak has picked the call and clearly mentioned that no SR has been created and this will be not resolved It means amount will not be credited to my account.

So kindly take into your consideration and resolve as soon as possible.

Regards,
Shradhanjali

My mobile number-[protected]

hello,my balance was continuosly deducted for VAS like dialer tunes,misscall alert,like services.after so many deactivation request not its was not deactivated ..we are feeling embbarssed as such a reputed company not reponding quickly.I talked to coustmer care many times.They told that service will be deactivatedd, but unfortunately no action taken.I suffrered lots of balance loss for many months.Aircel really making it worse.