Aircel Complaints & Reviews

Hi bro.. I am also facing the same complaint with Aircel now. Even after recharging Internet of Rs97/-, my account balance is deducted without any pre information when I browse Internet. Till now I have that problem. When I called the customer care they are not agreeing with me also one of the Customer care executive cut my call. I tried again and one of the executive asked me to call tonight. I don't know whether I will be having balance that time. You are correct they are really fraud people. Even if the problem solves who will give our lost money. The customer service is really bad.
What can I say I'am going to take some other connections and get rid of this fraud service provider.
I will comment you when I call the customer care tonight and will tell you what they said.

Dear Customer,

We regret the inconvenience caused to you. Please share with us your 10 digit Aircel number with an alternate contact number for us to be able to get in touch with you at [protected]@aircel.co.in.We shall get back to you with assistance on the same.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team

Dear Customer,

We regret the inconvenience caused to you. Please share with us your 10 digit Aircel number with an alternate contact number for us to be able to get in touch with you at [protected]@aircel.co.in.We shall get back to you with assistance on the same.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team

Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. We shall get back to you on the same shortly. You can also write to us at [protected]@aircel.co.in for any further clarifications.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team

Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. We shall get back to you on the same shortly. You can also write to us at [protected]@aircel.co.in for any further clarifications.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team

Dear Customer

We hope you have been provide with a satisfactory resolution from our team.Pls get back to us at [protected]@aircel.co.in for any further concern.


Thanks
Aircel Customer Service Team

Aircel — Sim Card Locking

I have lost my mobile in bus,can u kindly lock my sim,my number is [protected]

Dear Customer,

This is to inform you that your concern listed 10 Jan 2011 has been noted and we will be happy to help you. In order to get to the take it further we need to more details about the concern. We have sent you a private message with our email ID. Please respond to the mail with your contact details (Full name, address, Last recharge amount).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards,
Aircel Customer Service Team

Dear Customer,

Please visit your nearest Aircel Store with your ID proof stating the name and the address provided by you at the time of purchase of your Aircel SIM card along with an FIR copy of the lost SIM in order to get your SIM blocked and for an immediate replacement of the same.Please provide an alternate number as well at [protected]@aircel.co.in.We shall get back to you with assistance on the same.

Regards
Aircel Customer Service Team

Dear Customer

We hope you have been provide with a satisfactory resolution from our team.Pls get back to us at [protected]@aircel.co.in for any further concern.


Thanks
Aircel Customer Service Team

Hi, hello mam/sir how r u, k i lost my mobile phone on June5 so that u have to block my Sim card in-coming & out-going call please do the job as soon as possible. My number is [protected].

Hi, hello mam/sir, i lost my mobile phone on 2 days ago so that u have to block my Sim card please do the job as soon as possible. My number is ;[protected].

plz convey ur reply to my id; jenitha.[protected]@gmail.com

Today I lost my mobile and so i want to block my sim card for my no. [protected].

please block my sim and contact me at [protected] .

2 week li lost my mobile and so i want to block my sim card for my no.[protected] please block my sim and contact me at [protected]

hai madam/sir im here to saying you that i had lost my smartphone including a purse during travelling so please lock my aircel number please my number is [protected]

hy sirmadam i lost my mobile before 1 day please lock my aircel sim number:[protected] convey the information to mail :[protected]@gmail.com

hi my device got stolen.Please lock the sim.My number is :[protected].contact me @ [protected].
Mail me -mad.[protected]@gmail.com

Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. We shall get back to you on the same shortly. You can also write to us at [protected]@aircel.co.in for any further clarifications.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team

Dear Sir,
Am using Aircel mobile no for past 8 months. its a prepaid mobile no.past two month they are taken a chargers unnecessary. so Plz Send Past two month Call History to my e mail id.

My Email Id_ranjith.[protected]@gmail.com.

Thankingyou...

Have you tried calling the customer care for this ?

Aircel — call history

i want to know my call history from 1st june to 1st augest...
could u please help me by sending it my e mail???

Sir
My mobile was missed in last month.my cell number is [protected] ( air cell )
I want call history from 01/09/2010 to 30/11/2010.


Thanks
C.ARUMUGAM

Sir
My mobile was missed in last 6 month.my cell number is [protected] ( air cell )
I want call history from 01/01/2010 to 28/6/2010.

sir
my airtell sim using but the id prof is another prof how to change the id

My number is +91 [protected]. I shall be thanful if I can get last 6 months call history for my prepaid aircel mobile for payment.

Dear Customer,

Your request has been noted and forwarded to the concerned. We shall get back to you for the same. You can get back to us at [protected]@aircel.co.in for assistance of any other kind related to our services.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team

sir i need my aircel number call history my number is [protected]

i want 1 month call history

"Dear Customer

To get your call details, please visit your nearest Aircel Store with Valid ID Proof and an application for the call details.

Please do get back to us at [protected]@aircel.co.in for any further assistance

Regards
Aircel Customer Service Team"

sir i need my aircel prepaid mobile last 3 months call history, my number [protected] - send to this mail id - [protected]@yahoo.com

ir i need my aircel prepaid mobile last 1 months call history, my number [protected] - send to this mail id [protected]@yahoo.in

Hello sir Am Narsingh. My AIRCEL no. is [protected]. From Andhra Pradesh. I need my call History of Last month and sms statuse. please send the details to my email id: [protected]@yahoo.com

HI Sir, I need 2 weeks call history of my pre paid aircel sim : [protected]. kindly help me
My mail id gautham.[protected]@gmail.com

1 need my last 3 months call history my no is [protected]. my mail id is vighnesh.[protected]@gmail.com

i need last 3 months call history my no is [protected].

1 need my last 1 months call history my no is [protected]. my mail id is [protected]@rediffmail.com

i just wanted to know my call history of my aircel prepaid number [protected]. please send the call history on this e-mail id - [protected]@rediffmail.com

I wanted to complete call history of my aircel prepaid number [protected].
please send the call history on this e-mail id : [protected]@ymail.com

I wanted to My last 6 month call & mag history of my Aircel no, [protected]. Please i need this history. My Email id - [protected]@gmail.com

Hello Aircel CT service team, I need to have the call history of my aircel prepaid no. [protected] deliver at my mail ID- [protected]@gmail.com
Thanks

In Addition to the above request, Please provide the call history of last 6 months.
Thanks.

i just wanted to know my call history of my aircel prepaid number [protected]. please send the call history on this e-mail id - [protected]@gmail.com.
Sir Please provide the my Call History Is a Urgent.

Dear Sir,

I need aircel Prepaid call history and sms details for my sister mobile number. how can i get u

please send me my call history for the 6 months thanks

Is it possible to get the call history for aircel prepaid number? please answer me.

i need my one month call histry number is [protected]

Dear Aircel,

I would like to get my call histories for my number for official purpose on a monthly basis to my email address. Please assist me with the procedures to do so. Thank you in advance.

Aircel is completely Scam dont ever decide to take Aircel SIM. they will some songs in your number without your notice and charge you more than 70 rs like i had been charged. i agreed to continue the dialer tune which i selected on 8th March 2013 and they charged me 30 rs rest i was having more than 40 rs balance. after i checked the balance on 9th March early morning it showing 0.00. i dont know for what they have charged me the complete amount. i havent activated any other service except dialer tune. when i called customer care they said we have charged only 30 rs. when i asked where is my rest amount which should me in my account they said to call after wards. my number is [protected]. if i am wrong then i wold like to get the complete logs for last 2 days i.e 8 and 9 with amount. in my email address [protected]@gmail.com

1 need my last 6 months call history my no is [protected]. my mail id is [protected]@gmail.com, thank u

i just wanted to know my call history of my aircel prepaid number [protected]. please send the call history on this e-mail id - ramkrishna.[protected]@gmail.com on dt:-30/05/2013 to 31/05/2013 only. this no is free to aircel to aircel bihar west champaran.
i cant go to the nearest Aircel Store because i am working in the ship.
kindly do the needful

Dear Sir,
sir i need my aircel prepaid mobile last 2 months call history, my number [protected] - send to this mail id - [protected]@gmail.com

i just wanted to know my call history of my aircel prepaid number [protected]. please send the call history on this e-mail id [protected]@gmail.com on date:-1/04/2013 to 30/05/2013 only.
i cant go to the nearest Aircel Store because i am working in the ship.
kindly do the needful.. thank you sir in advance

Sir i need a Complete information About this Number Call history and MSG History of [protected]

Dear Sir,
Am using Aircel mobile number. its a prepaid mobile no.past one month they are taken a chargers unnecessary. so Plz Send Past two month Call History to my e mail id. mobile number: [protected]

My Email Id: [protected]@gmail.com.

Thankingyou...

sir/madam

i want know my calling history of my prepaid mobile number [protected], pls send to my mail id rajs.[protected]@gmail.com

Hi This is Jayakumar my Aircel Prepaid No. is [protected]. I need the last 3 months history of call details. I will pay the payment if any thing addition into. Mail ID [protected]@gmail.com

I will be more than thank full to you pl. do the needful.

Thanks & regards
JAYAKUMAR

sir i want a my brother phone no call detail of currents month [protected]

hi sir, i want the complete call history details of my aircel prepaid no [protected] plz mail the call deatails for the past two months to my e mail id [protected]@gmail.com

sir
To sent my mobile no [protected] call history in my mail id

Please send me the call history for the Month of Feb 2014 ( 1-frb to 28-Feb).
Mobile no : - [protected]
My mail id is [protected]@gmail.com

Please send me the call history for the Month of Feb 2014 ( 1-frb to 28-Feb).
Mobile no : - [protected]
My mail id is [protected]@jcssglobal.com

sir my aircel no [protected] pls ugant my total call history's

my no : [protected] i want my call history for last month my email id is [protected]@gmail.com

hii I want last four month call details of my aircel number i.e [protected] on my registered email id.

I need call history of my cell ( URGENT ), cell number is [protected](AIRCEL prepaid) of last three ( 3 ) months to my mail Id [protected]@gmail.com

call history for the no [protected]

pls tell my aicel number [protected] call history for the past 2 months

Hi Sir,

I want the complete call history details of my aircel prepaid no [protected]
Please mail the call details for the past three months to my email id: [protected]@gmail.com

please mail me my call history of [protected] on [protected]@gmail.com

Hello sir
myself Abhishek Singh kindly requested to you that please send my call history of my Aircel prepaid number [protected]
Its very urgent .Please mail the call detail of past two months to my email id; [protected]@gmail.com

Sir,
I want my call records of the months april, may and june of my number. Please send me details in my email id.
Mob. No. - [protected]
Circle- West Bengal
Email id - [protected]@gmail.com

Thank you

i need a call history ([protected])of last 15 days .kindly send a call history through below mail id Allied.[protected]@gmail.com
phone number :[protected]

Hi,

Can you let me know how can i get Call History Detail of Pre Paid Connection.

Had tried Several Times but not be able to find the correct way.

Dear sir/ madam,

i just want to know my call history [protected] for last 15 days.

last week detail date (25/10/2014 to 01/11/2014)

PLEASE PROVIDE ME THE CALL HISTORY OF LAST 15 Days i.e. Up to[protected].52PM.

Sir/Madam, I want a call history of my number past 3 months... my number is [protected] and sent me on a my mail [protected]@gmail.com

I want the complete call history of month of February to my email id : [protected]@gmail.com...
try as soon as possible its urgent.

I want the complete call history of this Aircel number [protected] of February 2015 on my email id : [protected]@gmail.com please try as soon as possible.

i want to knowmy call history its very important

Sir Please find my detail my mobile number is[protected]

june 25. 2015 to july 05.2015

HI I NEED TO KWON CALL HISTORY DETAILS OF [protected] ( AIRCEL) LAST 6 MONTHS...
PLEASE PROVIDE ME CALL HISTORY IN DETAILS...koushik.[protected]@gmail.com...it is very urgent

Aircel — 3G is not working

I have activate 3g in my mobile number:-[protected]. And then am recharge 3g net pack in this number. but 3g is not working. please solve my problem.

Aircel — access control restricted

I don't know what Happened suddenly I got a message that your access control has been restricted please do me the favor to recover that

Balence cut

DEAR SAN, Please tell me that my money is often cut Qi. If you do not return my money I have always locked SIM will Kerr. Please call me - [protected]

Dear ajay786,

Our team tried your number, but it was not reachable. Kindly share any alternate number so that we can update you.

Warm Regards,
Aircel Social Care Team

Dear Customer(sourav1994),

We regret for the inconvenience caused. Please share the following details so that our team can look into your issue:

Alternate No.:
Location (including nearest landmark where issue is witnessed):
Duration of issue (problem since when):
Are you using GPRS on Handset or System:
E/G/H Signal available on the handset – yes or no:
Are you able to connect using the dialer – yes or no (Laptop / system):
Error message encountered if any while trying to browse / download:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in

Refund my balance

Dear sir I Navin My no [protected]. Rs 50 Deducted from my acc balance. plz refund my balance as soon as posible. thanks Navin

Dear Customer(Sonu Navin),

We apologize for the inconvenience caused. Please share the following details so that our team can look into your issue:

Date & Time of deduction:
Any message received upon deduction:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Care Team

Dear Customer(Sonu Navin),

We regret the inconvenience caused to you. We would like to inform you that as checked your account detail no balance deduction found so we request you to please share deduction date so that we can check exactly.

Warm Regards,
Aircel Social Care Team

Non receiving of recharge amount of Rs. 69

I've recharged my account ([protected]) on 28.05.13 by Rs. 69. But I've not received any amount of talk time. Please help.

Sushmita Mondal
M- [protected]
Other M- [protected]

To block aircel sim card

I have lost my phone So please kindly block my sim card no. Is [protected] Thank you

sms history log

i want to get my sms history.. as i have a much important number in that log.. kindly sent me that at [protected]@rediffmail.com as soon as possible it is really important

to deactivate model shop service

My no [protected].I have to deactivate model shop service which was automatically activated.

wanna incoming and outgoing call details of my number

I want my call details of my mob no [protected] for the last two months as i required it for the billing purpose. So please send it to my email id [protected]@gmail.com.

Regarding deduction of money

Actully i have done recharge of 135 at early morning after few hour company will deduct total balance(promo bal. 147). i have already complained much time to costumer care

Dear Shivangi Pavya,

We apologize for the inconvenience caused. Please share the following information to confirm your identity:

Alternate No:
Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):
Date of Birth:
Complete Address:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Dear Customer(Then venkee),


Thanks for sharing your concern with us. To deactivate any VAS service, you can just type STOP and send it to 155223 OR you can call on our toll-free number 155223.


Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Media Team

Dear Customer(kaushikkp007),

We would request you to visit your nearest Aircel store with the following documents to get the details for the same.

POI (Proof of identity)
POA (Proof of address)

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Dear Shivangi Pavya,

We would like to inform you that please share your account detail like last recharge amount date or recharge mode for security purpose so that we can take a needful action at earliest.

Warm Regards,
Aircel Social Media Team

Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. We shall get back to you on the same shortly. You can also write to us at [protected]@aircel.co.in for any further clarifications.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team

Dear Customer,

We regret the inconvenience caused to you. Please share with us your 10 digit Aircel number with an alternate contact number for us to be able to get in touch with you at [protected]@aircel.co.in.We shall get back to you with assistance on the same.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team

Hi,
My Name is Lalit Narayan Raiguru. I got the UPC code in may Airtel mobile on 6th of March 2013, and applied MNP to Aircel on 7th March 2013. but till today[protected] i have no infomation regarding the same. I have suubmitted the same documents to Aircel retailer whatever i given to Airtel. I asked to Aircel retailer, he said they dont know. Airtel also disconnect all my packages (GPRS).

UPC- AO334774
Expire date[protected]
Mobile number - [protected]

Kindly help me.

i want puk code of sim no [protected]

if you want your PUK than call aircell cc and verify with 3 things name address of the sim owner and last recharge than you are able to have PUK

sir meri sim locked ho gayi h.... mere no. h [protected].. plz sir send me puk code....& my id is mala.[protected]@gmail,com or ye sim surendra chandel ke name pr hplzzzzz sir

Dear Customer,

We wish to help you. Kindly Call 121 from another Aircel number or call [protected], verify your contact details and get the PUK code immediateley.

Regards
Aircel Customer Service Team

send my puk number [protected]
my ID is pandugadu.[protected]@gmail.com

sir my aircel sim was blocked please send me pik code my aircel no:[protected] sim no:[protected] send to my email pls my email id:[protected]@gmail.com

Dear Customer

We hope you have been provide with a satisfactory resolution from our team.Pls get back to us at [protected]@aircel.co.in for any further concern.


Thanks
Aircel Customer Service Team

Dear Customer,

We regret the inconvenience caused to you. Please share with us your 10 digit Aircel number with an alternate contact number for us to be able to get in touch with you at [protected]@aircel.co.in.We shall get back to you with assistance on the same.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team

Sir,
My Mobile PUK Code Number Lock.Pleace PUK Code Number.Sir.
[protected]

Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. We shall get back to you on the same shortly. You can also write to us at [protected]@aircel.co.in for any further clarifications.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team

dear sir,
plz send PUk no. my E-mail ID is [protected]@gmail.com . my no. is [protected]

puk code
my aircel sim is blocked and it is not working. i want puk code of my sim card. the sim card no. is 32K[protected]

My aircel was blocked today morning by mistake.I need my correct PUK code.my no is [protected]
Please help me..
Please send PUK code on [protected] or on my mail id [protected]@gmail.com

I am using Aircel No:[protected] from yesterday it is locked. .By mistake i put puk code wrongly 3 times and I need right PUK number to unlock it.so open kindly send the PUK number to my mail [protected]@gmail.com.com as i want same no and those all contact.
Post yo

[protected]

sir my aircel sim was blocked please send me PUK code my aircel no:[protected] sim no:[protected] send to my email pls my email id: n.[protected]@yahoo.com

Hi,

Thanks for writing in to us. We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned department. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

You can also get in touch with us at https://twitter.com/Aircel or you can write to [protected]@aircel.co.in

Warm regards,

Team Aircel India

please give me a puk code

give me a puk code

send me pukcode to this no[protected]

send pukcode [protected]

send me pukcode to this no [protected]

dear sir my sim was locked and asking for puk code ...my mobile no:[protected]. pls send puk code to my gmail.id..
[protected]@gmail.com or another no: [protected].

my sim got blocked. my mobile no is [protected]. the sim no is[protected]. kindly send me the puk code at [protected]@yahoo.co.in.

Dear Sir My Father's aircel number want PUK code,
Contact Number [protected]
Sim Number[protected]
Name Abdul Muqeet
Adress Umer colony lal bazar srinagar jammu and kashmir.
Email [protected]@gmail.com
Best Regards
Ghulam Rasool Sheikh

my aircel was blocked afternoon by mistake.i need my correct puk code my no is [protected] and sim no[protected]. please send puk code on [protected]@yahoo.com or [protected] urgent plzzz

My aircle sim card([protected]) was blocked, I need the PUK code to access, so please send the PUK code to my email([protected]@outlook.com).

MY PUK IS BLOCK I WNAT MY PUK CODE
MOBILE NO [protected]
SIM NO[protected]

hey my mobile num is [protected] send puk code my alternate number is [protected]

My sim is blocked. need PUK code. Mobile number [protected]. Number on the sim card[protected]

[protected]

my aircel number is blocked contact no. is [protected], sim no. is
[protected] plz send PUK code. plz sent to my email, my email id is [protected]@gmail.com

mobile no.-[protected]

sir i want my puk code of [protected] and my sim no is[protected].
send it to [protected]or at [protected]@gmail.com

my aircel sim is blocked .please send PUK number its very argent. my aircel number is [protected].
and sim no is[protected].

Array

My aircel no s block and my no is [protected] please send me the code as soon as possible

[protected] is block show puk code

My Aircel no. [protected] is blocked by PUK CODE. I want to unlock it .

good, my sim card also locked, no.[protected], my mail id is [protected]@gmail.com, please send me my puk no, plz

phone number [protected]

my sim lock

My sim is blocked. need PUK code. Mobile number [protected] Number on the sim card number[protected]

Dear Customer(Ranjan perek),

We apologize for the inconvenience caused. Please share the following information to confirm your identity:


Alternate No:
Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):
Date of Birth:
Complete Address:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Care Team

Dear Customer(Ranjan perek),

Thanks for writing to us. We would request you to visit the nearest Aircel store with the following documents:

Proof of Identity:
Proof of Address:

Warm Regards,
Aircel Social Care Team

disconnected my network

dear aircel i request u to please restart my sim card network so that i c'nt do outgoing calls/incoming calls my onther alternate number is [protected] please send informations on this number thanking u sir.

Full Call history of month july and august

Sir My aircel no is [protected] theft few month ago...now sim is in use... I want full call history details of month july and august... Plz sent me on this email [protected]@gmail.com Thanks

network coverage problem

mere village mai aircel kaa network nai aata hai, bahut baar complain kiye but kuch nai huwa, plz help, address-village-sakriman, post-chandpura, p.s-piyar(hatha o.p) dist-muzaffarpur, pin code-848125

Why my sim card not activated

Why my sim card ([protected]) not activated. 12 days past but no responce

Rs.60/- wrongly recharged

I mobile NO.[protected] i recharged Rs.60/- but bymistake recharged to mobile no.[protected] this number INACTIVE number. ID.APP.[protected] Dt.19.08.2014. please recharge reverse to my mobile No.[protected]. Thank you sir.

wanted to know the owner of the number

sir, please sent me the detail of this number [protected]

amount loss

loss amount of 12 rupee

Rude behavior

Today I received the call Aircel her name was zareen number [protected].she was offering me a tariff pack which I refuced to buy then she said that (Aircel ka number Faltu le rakha hai apne)she was very rude.

Dear Sajan Snehi,

We would request you to visit your nearest Aircel store with the following documents to get the details for the same.

POI (Proof of identity)
POA (Proof of address)

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Dear Synshai Jana,

We regret that we won't be able to help you in this regard.

Thanks and Regards
Aircel Social Media Team
Email us at [protected]@aircel.co.in

Dear Customer(shiva srivastava),

We apologize for the inconvenience caused. Please share the following details so that our team can look into your issue:

Aircel No.:
Date and Time of call:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Media Team

Dear Kalyan Sundar Das,

We'd like to inform you that your SIM has already been activated from our end.

Warm Regards,
Aircel Social Media Team

i wants to complain against aircel cust care.
i have called them more than 100 times to deactivate my services but all in vain.
-> they keep on deducting my balance
-> i asked for refund and they are not giving me refund as well.

Dear Customer,

We regret the inconvenience caused to you. Please share with us your 10 digit Aircel number with an alternate contact number for us to be able to get in touch with you at [protected]@aircel.co.in.We shall get back to you with assistance on the same.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team

Dear Sir/Madam,

I am Solaiappan using Aircel number ([protected]) for past 7 years. I have given the request to activate the International Roaming will all the documents on[protected] in Tambaram Aircel cell city. They said it will activate with in 72 hours, I informed them that i am leaving on[protected] to Bangladesh, so i have request them to activate before[protected] evening and they also agreed. When i reached Bangladesh on 8th evening service is not activated and i am unable to contact the person who came to pick up.

I have straggled for about 2 hour in airport and i have find the person.I have called them from hotel and informed about activation, the said they will activate with in 2 hours, but not activated. Then i have waited for hole day and next morning[protected] i have checked still not activated. I have they called 4, 5 times for Bangladesh and they have finally activated at night 10 o'clock.

Please take a necessary action on them to avoid such a problem at-least for other customer.

Regards

Solai.

Hi once a sales executive came to our office for sale of Aircel Postpaid & prepaid sim cards, i also purchased a prepaid sim card and he took photos on spot and charged Rs.50 for photos, next he asked me to pay him 40 rs. on account of FRC which i did, for 3 weeks my no. wasnt working, then i called him several times and then my number got activated.
i noticed he had not done any FRC on my no. which i had to do myself, and next he gave me a defective sim card which i had to change with pains on aircel center. for which they again charged me Rs.50..
i had trouble activating 3g on it.
yesterday i did 693 recharge from online and payment got dedeucted by 3g wasnt recharged.. i tried to call customer care of aircel which is the worst in the history of any cell phone providers...
they gave no response.. all i could hear was " sir, ur money cant be refunded and ur recharge is unsuccessful." i told them to transfer my call to their senior on which they have black listed me and i am unable to call customer care now. in my area 3g is served by aircel but its like 2g on bsnl.. irritatingly slow

now i went to a recharge shop and i did 997 10 gb recharge which gets disconnected after every two mins..
i am using aaircel sim [protected] in my micromax dongle.. and my alternate no. is [protected]..
i have tried calling customer care but i am barred from customer care.. . i have used airtel for 2 years in jammu and kashmir in the same dongle...and no one compares to its service.
my feed back for aircel is a thrid rate company where they employ dunce people with 0 IQ and an intelligence level of a 2nd grade student..
even while posting this complaint i had to reconnect 6 times..
my suggestion to a common man is to go for anything other than aircel.. worst worst worst

Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. We shall get back to you on the same shortly. You can also write to us at [protected]@aircel.co.in for any further clarifications.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team

Dear Customer,

We regret the inconvenience caused to you. Please share with us your 10 digit Aircel number with an alternate contact number for us to be able to get in touch with you at [protected]@aircel.co.in.We shall get back to you with assistance on the same.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team

Dear All,

I am holding Air cel Mob [protected]. (Kerala)
I am rally fed up with one incident caused on couple of days back.
I puchaced one recharge coupen for 198 Rs, with the below with offers
Aircel to air cel free
Other @ 50 ps
Free talk time of Rs 100
But after recharge i didn't get these offers.When i contacted your coustermer care they tell that this offer is no longer applicable.

OK i have below questions.

Then why you clear the stock of these recharge coupens?
This is really cheating......... and not excepting from such a big firm like you.

I am feeling bad to continue with your servise thius is really patetic.

I need an anser by return.I need my money back.
i have one altenative connetion of yours too
No[protected].


I am puuting the recharge coupenSerial # [protected] for your ref.

Kindly revert ASAP other wise i will put up this to consumer court.

Thanks & Regards,
Shanoj.

"does your coupon say that the offer is valid?? I think the best way to manage this is you could just visit your nearest Aircel store and speak to the nodal officer to get this sorted out. I am sure there are third party people watching these offers all the time in the consumer interest so there is minimal chance of such companies to dupe consumers and knowing AIrcels reputation I really don’t think they would have do something like this…

"

Dear sir,
I have recharged for pocket internet on 28th march for an offer of 2 months for Rs.97
on 31st march accidently i subscribed again to pocket internet(DIALLING *122#-I thought it will just fetch information ) which I called their customer care representative ASAP.with in one minute.the CC was not at all emphathic and was not at all catering to the needs of the customer
after all if i have availed PI on 28th how can i get it recharged further again,
In short i lost 97 rupees and more over the 2 months offer
i recently migrated from airtel and now feels the service of airtel is far more better than yours

You wont be shocked if you loss your customer rapport thanks to the efforts...

I dont expect an action but this is just to inform you AIRCEL YOU LOST MY VOTE

forgot to say my number is [protected]

I have activated 14 rs, 3 day unlimited internet gprs and when the days is complete i did not received deactivation msg or any information and even not informed me about the completion and now when i check my prepaid account my account is empty they fool me

Aircel is a [censored] all company
does not provide customer support
Complaints are just noted down
not action taken against them
my recharges are getting get just in 2 mins and no reason they have for that
i feel like spitting on aircel services

Aircel — Recharge

hi i am love last day i did a recharge on my no.[protected] .after fue mints i got a msg your recharge not successful on your mob.transaction ID 68408140 date[protected] at09:13AM.
in evening i meat my dealer and he was totaly deniy this not my transation ID .i want to know who is the owner of this ID

I did recharge on last month 200rs. by aircel. my mobile no is [protected]. but that one kept in my spl. account. now i am in roaming. but spl. account not detected. i lost 144 rs. what can i do.

Dear Customer,

We wish to help you. Kindly visit teh nearest Aircel store. Our team will clarify your concern and help resolving it at the earliest.

Regards
Aircel Customer Service Team.

now i am in delhi.what i tell to aircel store people. pl change balance from spl. account to main account.

This is my reliance mobile no [protected]. two days before they are activate caller tune. i didn't activate any caller tune. pl return back my activate charges.

I had recharged my aircel number [protected] from beam recharge on dated 26/05/2011. But they have not credited the balance yet. I asked the dealer about the problem. He said that it is because of portability. But i am harassed with their poor service.

aircel
Hello Mam/ Sir,
This is in reference to the payment done for the Prepaid Mobile Recharge for my number -[protected] on 28/05/2011 of 222.00 Rs. But till noe netiher the recharge is done nor I received any message. Here is the Payment details:

[protected]
Payment Details
Payment Id [protected]

Amount (Rs) INR 222.00
Date of Payment 28/05/2011
Debit Account 006
Payment Status Success
Payment Remarks 0711


Payee Name : PREPAID MOBILE RECHARGE

Address:EURONET WORLDWIDE INDIA PVT LTD
WEST QUADRANT, II FLOOR,
City : MUMBAI
Zip Code : 400051

Consumer Details
[protected]

This is the first time I tried Aircel and experienced the worst service I have ever seen.Your customer care people are completely knowledgeless and "very" rude.I attemped 6 times and they put me on hold and I was disconnected.Reason I called was I rechargedfrom your website "https://epayment.aircel.com/online-recharge/".It gave me several topup options including Rs68.I opted for 68 and paid through my bank card.I recevd 2 SMSs,one for processing and other with recharge of Rs.0 successfull.Transactionid is "UER[protected]".I got different responses from your customer care.1:We cannot see any recharge.2:(Most ridiculous)We see the recharge but we do not have option for recharge of Rs.68(what???it's your own site which gave me option for Rs.68.I did not enter the amount myself)3:We see the recharge but go and check your bank as amount may not have been deducted(I clearly see Rs.68 deducted from my bank account).I don'tknow what king of system you have there but I need either my money to be refunded or my balance updated with Rs.68.Please take the action ASAP.

I bought an Aircel recharge (top up) of Rs. ten and the talk time on this recharge is Rs. seven, however you only get a talktime for Rs. six, this is daylight robbery and the company needs to be taken to task.
My recharge coupon number is [protected]

Dear Customer,

We regret the inconvenience caused to you. Kindly share your Aircel number along with the registered name and contact details with us at [protected]@aircel.co.in for us to escalate your concern for a resolution.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team

Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. We shall get back to you on the same shortly. You can also write to us at [protected]@aircel.co.in for any further clarifications.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team

Since last month i have recharging my account with minimum denomination of Rs. 50.00. And i talk for about 15-20 minutes and next morning I dont understand how come my money goes out of my account and i m using Nokia 1110i the cell which dopes not have any internet facilities or neither there is any ringtone of any other additional service activated on my cell number. This has happened for last 15 times i think so. Do you guys really think it is feasible for any one to get a recharge of Rs 50.00 or Rs.100.00 every morning. Please help me out.

Vishal Sud
[protected]

Sir I bought 70rs recharge card, but it has been damaged due to scratching . Serial number is [protected]pls get voucher number . Send this mail ID : rj.[protected]@gmail.com

dear sir
I am uttam kumar sahu, I had recharge Rs.69 on Mob No:[protected] on 14/10/2013 via rechargegetitnow and I have got 69 Rs after 5 hours my all account balance has been deducted so please help us...

i recharged my mobile([protected]) on 25 november for Rs 135 in online through net banking the amount debited from my account but recharge is not successful.i cal the customer care the said it will be refunded within 5 days but it is not.

i have recharged my aircel no [protected] with 697 from www.mobikwik.com, recharge is successful from there but i hve yet not get the balance

About five to six days back I had recharged my phone with Aircel 2G internet pack worth Rs 98. While this lasts me more than 20 days usually, to my utter surprise, this time the recharge didnt last me even one week. I must mention here that apart from visiting my facebook page, occasionally checking my email and google search, I do not download any heavy files with this connection. Except downloading one song, even after which my data usage didnt exceed 1GB, I found that since yesterday, while surfing the internet, an amount is being deducted from my main phone balance. When I tried contacting the Aircel Customer Care services to ask them about the reason behind this, I had a harrowing time. Firstly, the customer care executives wont take the calls. Secondly, when they eventually did take the call, they wouldnt even listen to my complain properly and each time, I found the call disconnected. I must also mention that this is not the first time that Aircel has failed to solve our problems. Its Customer Care Service is one of the worst and there is no way that we as customers can lodge our complaints or find some answer to the difficulties we face from time to time with the service. I am completely disappointed with the service and want actions against this company.

sir
i recharge my phone no [protected] today morning in 50 rupees.
i don't subscribe any thing but cut my balance for 40 rupess.
i want to back my money.

I had recharged my data plan of Rs 128. I got the message "207:Txn No. KOR[protected] to recharge MRP 128 is successful. TT=0 INR". But when I am using mobile data. It is costing me. I dont understand why so. And if this is not a valid recharge then why its showing "successful" and if it is successful why You r charging me? Where is my money ?

"Dear Sir/Mam

As per our system records, your concern has been duly addressed. Hope the resolution offered meets

your satisfaction levels too.

We would like to thank you again for reaching us at Social Care.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social Care Team

Email us @[protected]@aircel.co.in

i brought new sim of aircel but there is no money in my account till now..

my aircel internet is not fully charge i have recharge 2-3 time but not recharge i used 2g delhi and ncr i have recharge 98 1gb validity 21 days plzzz recharge i loss my money plzzz help

our recharge of 98 has not been credited into my aircel no. although money deduction has been done. either refund our money or rechrge our account. waiting for your response.

I have recharged my prepaid mobile for Rs.199/- instead of 198/- for pocket internet. However, the recharge was made for some other package unknown to me. the details of the reference no. and confirmations are :

Txn No.[protected] .
Recharge MRP 199 is successful.
TT=0 INR,
New balance 0.01 INR
P.F. 177.11 INR
Service Tax 21.89 INR.

I need to reverse my transaction through HDFC online banking or a recharge of Rs 199.

OR

Please recharge to my number 198 PIplan

Hi Arun32,

We are sorry for the experience you had. Please share your concern with your complaint number and contact details at [protected]@aircel.co.in to help you.

I am done an easy reacharge of 55 top up on my no [protected] but I didn't get any balance till now.

Honourable agent Mene Aircel m Aaj subah call kiya Aur customer care executive se poocha k mekko kewal what's app ka pack krwana h kinne ka hoga toh sir ne 26 rs ka Bataya Aur m kafi khush hua Aur Jisme unhone kaha k 100 mb data milega facebook and what's app ke liye 28 din ki validity ke sath toh Mene retailer se 26 rs ka recharge krwaya but Woh stv ka ho gy and Mene customer care p call kiya toh Woh Bol rh h k 26 m toh stv ka he hota hai.. .toh mekko Gussa aaya but m samajhta hoon k Woh v pareshan rehte hain Mene apne gusse p control krte hue badi he tehzib se unse baat ki. ..
But Woh mera call beech m he kaat diya Uske Baad mera call disconnect kr rh h ab m Aapse request krta hoon k please mekko justice dein. ..Kyonki aapke khud he apne customer kharab kr rh hain.. .please and Ese fake agents ko mt rkha krein. .

recharge successful but validity and net balance not updated
I recharged 47 for net balance. Recharge successful but data balance or data validity not updated. If this data balance and validity is not updated till today end. My remaining data bal will be cleared.

Here my que is why I will be sufferer. Update my bal and validity as soon as possible.
recharge date[protected] time 9:45 pm

rohit kumar
[protected]

I want to complain regarding balance deducted automatically by AIRCEL.

Whenever i recharge with Rs 111 after 2-3 days Rs98 gets deducted. In the first instance i got the money credited back but now i am facing the same problem. The balance was deducted on 15th June 2010 and after complaining 4-5 times still the customer care department has not solved my problem.

The Service request number given by them are as follows,
1-[protected]
1-[protected]
1-[protected]

The message received by me when balance was deducted was as follows,

" Your account has been successfully recharged Amount Rs -98
Account balance Rs 25.98"

My mobile number is [protected].

I hope that my complaint get resolved through this forum.

first ask why the balance was deducted means any VAS/GPRS etc services are activated on your number if not than ask how long time will take to resolve the problem. finally you can call your aircel nodal office for solution. Nodal officers number can be found on trai website or from google with search key "list of CC NO AA AIRCEL"

hope it solved by doing that

Did you follow up with the customer service as to why it hasn’t got resolved so far?

Am Vamshi Krishna Thotempudi having a prepaid aircel connection with the mobile number +91-[protected].
Aircel has deducted my balance by rs.10/- without my knowledge and confirmation for a service called LKD.
There is no proper response from the Aircel when i asked about the details and unsubscription process of LKD service.

Sir
i am talking with an aircel number that is [protected]. the last call duration 2 min 7 sec.but the last call cost 96 rupess 50 paise. the time is 6:54:38:pm.my number is [protected].

Dear Customer,

We have listed your complaint. We are checking with the concerned department and will get back to you soon.

Dear Customer,

We have listed your complaint. We are checking with the concerned department and will get back to you soon. Kindly let us if you have any other concerns, we would be happy to help you.

Aircel Customer Service Team

Aircel — DEDUCTION OF CHARGES WITHOUT TAKING SERVICE BY CONSUMER

WHY AIRCEL IS DEDUCTING MONEY WITHOUT BEING SERVICE TAKEN BY CONSUMER MOBILE NO.[protected]

Dear customer,

We regret the inconvenience. We wish to resolve your issue at the earliest . Request you to share your registered contact details( name & address) for this number. Please do write to us at [protected]@aircel.co.in.

Regards
Aircel Customer Service Team.

Sir,
I have aircel connection No. [protected]. Today i receive a message from 543219 that i have sucessfully subscribed to Aircel Music connect service at Rs 30 for 100 mins. I did not subcribed any type of service. They deduct my balance of 30/- without subscribing any service which is a big harashment of a customer. I think Aircel is the worst service provider in India. They are doing these types of act very frequently. If we want to talk to customer care, it will take atleast half an hour. For searching of customer executive is a big headache. from my side i want my money back. Thanking you. Ranjeet Kumar Jha.

Dear Customer,

We are really sorry for the inconvenience. This is to inform that we have noted your complaint dated 12th April 2011 and our team is on the task to resolve it at the earliest.We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Aircel Customer Service Team.

Aircel — deduction of the unused 3g service bill.

information i want to submit - i have asked to stop the 3g service for my mobile(no.[protected]) on 24th april 2011(stop sms to 121) and i have recived an acknowledgement and a message stating that the 3g service for my mobile no.is deactivated from 24th april 2011 from aircel. but the bill generated from 26th april 2011 to 25th may 2011 includes an amount of around 850 rs for 3g service alone. to note , i have not used internet facility also in my mobile for the bill date.

complaint is -1) to deduce the 850 rs amount for 3g service which was deactivated for my cellphone.
2) not to discontinue the outgoing service in my mobile phone until this issue is solved.

i have already filed the same complaint to sathish- customer care in kilpauk branch on 24th april
to hemanth- customer care in kilpauk branch may 1st week.
and many times to the customer care by calling thro [protected].
and i have voice recorded all the calls for referrence.

kindly do the favour for ur valuable customer (8.5 years)and prevent him from discontinuing aircel service.

thanking u.
dr.ashok kumar

Dear Customer,

We regret the inconvenience caused. Kindly share your registered name and contact details for the mentioned Aircel number with us at [protected]@aircel.co.in for us to escalate your concern.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team

Aircel — Subscribing Services and deducting charges without user consent.

A service (Aircel Friendz) has been activated without taking may permission and corresponding charge (rs 30) was deducted from my pre-paid account.

Dear Customer,

We are sorry for the inconvenience. Kindly share with us your Aircel mobile number and the contact details for the same. We wish to help you on this.

Regards
Aircel Customer Service Team

Dear Customer,

Kindly write to us [protected]@aircel.co.in.

Regards
Aircel Customer Service Team

When ever i recharge my mobile([protected]),my mobile balance will automatically reduced . so many times i complain to customer care but the result is negligible. then i try to port (MNP) my number so they doesn't provide me portability code.
so i want all the balance which is reduced from my account.

Dear Customer,

We regret the inconvenience, Kindly mail us your registered details ( name, address ) along with your Aircel number so we could help you in a better way . Do mail us at [protected]@aircel.co.in .

Regards
Aircel Customer Service Team

my mobile no. is [protected] of AIRCEL

i have a working BIS(blackberry internet services) over this no.

now the aircel is deducting my balance now and then by sending me the message cost: xxx rs. and data usage: xxx kbs.

i dont know wht they are deducting balance on there own and even when i am just USING THE COSTLIEST PLAN of the BIS..

everytime i get my phone recharged, after sometime they start deducting my balance.....

and MOREOVER when there is ZERO bal. in my account they send messages for cost: 0 rs. and data usage: xxx kbs.

Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. We shall get back to you on the same shortly. You can also write to us at [protected]@aircel.co.in for any further clarifications.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team