Aircel Complaints & Reviews

Sridhar S Ilager
karnataka institute of medical sciences, hubli

Sub: Mobile Number Portability problem from airtel to aircel

On 24/4/2012 i got the unique porting code from airtel. i wanted to get it ported to aircel as there was cheaper Internet packs available in aircel compared to airtel. i submitted the porting code to aircel company in hubli bt till today i have not got the connection to aircel. since 1 month my Sim is dead. after 5 days of applying to aircel, airtel company failed the registration of the Sim. i waited for 1 week bt i dint get the connection. so, i approached aircel office and asked about the problem. but they asked me to verify it in the airtel office as i had not got the message regarding disconnection before failing the registration of the Sim. when i approached the airtel office, they told that the Sim had been ported out from airtel company. but the aircel is telling that they have not received any intimation regarding the porting out from airtel. aircel took 1 week time saying that they will fix the the problem through their head office but now neither the airtel nor the aircel are listening to my problem and they are blaming each other for problem i am facing.
my unique porting code from airtel is AX231198

so kindly solve my problem as soon as possible as i am not in contact with any of my friends since 1 month due to this problem.
thanking you,
yours faithfully, sridhar s ilager.

Greetings,

I have paid my bill Rs.1200 through aircel online and payment channel is billdesk, but it is not reflecting in my account. I received an SMS from ICICI stating 1200 has been paid through aircel billdesk and when i checked with Aircel customer care they denied the same. Need update how to proceed.

Name : Anand J
PH:no : [protected].

Regards,
Anand J

Aircel Mobile
Location: Behrampur, West Bengal, India

May 23, 2012
Disturbed By Aircel Mobile No
sir,
Someone named Subhrakanti Dey ([protected]) calling me and using vulgarly and threatening words to my daughter as well as me at any point of time, rigorously.
When I pick up the phone then he starts vulgarity with me. It is keeping in huge instability in my like and disturbing my professional life too.
He calls any time of day / night and just trigger all lot of foul and vulgar words .I am right in a huge trouble.
Please help me by any means and take me out of this unwanted problem making an appropriate action against him as soon as possible.
My contact number is [protected]. my e-mail id is [protected]@gmail.com

I recharged Aircel Smart PI for Rs. 198 twice (Total Rs. 398) on 22 May 2012 for my Aircel No. [protected] using internet banking. The above amounts was deducted from my account but the recharges were not successful. I do not know why this happened. I also do not know whether I can get back the amount?

Hi,

I have been facing many issues with my Aircel Number as follows
1. My parents and friends from other state are not able to call me as it says "check the number you have dial" Number does not exist.
2. I have been charged 10 rupees every 2 days for powerplay which i have not subscribed on my mobile.
3. I have been charged 7 rupees every 7 days for dosti pack which i have not subscribed on my mobile.

Thanks You.

i am user of aircel.my mob no. is [protected].i want my no's upc code.i sent email to naodal officer,appellate officer(ERN[protected]TTQYR) but did not get any response from there.before this time once i have allready received my other no's([protected]) upc code by email.i sent whole details of my no yet i did not get upc code.about 10 days has been past but i did not get my upc code.

I had submitted application for MNP from Reliance to Aircel more than 2 weeks back. Nothing has happened. I am not sure why Aircel is not willing to help me - they will get my business after MNP is complete. When TRAI guidelines say that the transfer needs to happen within 1 week - why are they just not porting my number. I have waited for 16 days already. And there is no way to complain against these guys..

Hi!

I have been an Aircel Customer from past 3 months in Rajasthan. On early saturday morning i was charged with 2 packs ( One i don't know and another unlimited game zone pack). They said that i clicked on it when i was online when I remember that i never did such thing. They charged me as a whole Rs. 20. In the morning @ 8:30 i asked the support executive to deactivate the same and she said that she has generated a request number for the same. (1-[protected]). But it was neither deactivated that day nor the next day and still today they are deducting my balance @ Rs. 3 per day.

Please help me regarding the same.

Thanks & Regards,
Nilesh Choudhary

i had activated my pocket internet pack in my aircel mobile with RS14/- yesterday thats became deactivate today,which is a unlimited pack for 3 days,and i recharged RS30/- today and thats became zero without any activation and call ,i want satisfactory answer soon.

plz sir can i get the call details of mobile nos of Aircel prepaid service (outgoing calls as well as incoming)[protected] it wuld be my pleasur i[censored] plz send me the details on my e-mail id its a request from me to u sir.

thanks and regards
Kailash Khadka

aircel new 3g offer ..... i think this offer is cheating bcz they provide 3g speed not getting to me (aircel provide speed 3.2 mb/s after 100mb they will exousting speed to 128 kb/sec) but every time aircel speed is 8 or 15 kb/sec 3g speed less than 2g .... not a gud respnce to there c-care they not solving complnts......

hello Sir,

i am facing a lot of problem to using aircel, its network priority is too poor i am not able to proper connect to any one, i am also registered the complaints on customer care but every time it shows your complaints is registered and their are not any progress in it

i want to block my aircel number [protected].becuse there are some probleam . i was lost my number

Date Narration Cheque/Ref. No. Value Date Withdrawal Deposit Closing Balance
17 May 2012 MHDF[protected]-AIRCELMOBILEBILLDESK [protected] 17 May 2012 108.00

Till now this recharge is not done in my number [protected] amount 108rs.

Regard
Ashok parjapti
[protected]

My mobile No is [protected]. I have today recd a message that states "thanks for subscribing Aircel FriendZone at rs30/-"

The fact is I have not subscribed for any of Aircel:s stupid and unwanted services. They keep on sending messages and deduct my prepaid balance.

Please stop them from harassing and pestering me. I am a retired person and a pensioner.

DEAR SIR/ MADAM,

My aircel Number is [protected]. My number was not working in last week from still now.
i dont know why my number not working. i had contact customer care they told id proof is wrong. then i can handed over the correct id proof on 10.05.2012 , but they are not take any action. still now my number was not working.


Pls do the needful.

my alternative no is : [protected] ,[protected]


Regards
Ramu

mobile no [protected],[protected],[protected],[protected],[protected],[protected]

with reference to above numbers I like ti draw your attention, I have not activated any GPRS sms but you'll have charged for it without our knowledge for these mobil no [protected],[protected],[protected].And for the last six months I didnt receive any bill ,I got bill only this month.so kindly deactivate and don't send any sms to all these mobile numbers.
And because can't change all these numbers to prepaid,am changing these numbers to another network shortly.This is for your information.
Thanking you,

From
V.Karthikeyan,
Manjunatha Tools,
Erode-11

on the night of 12 May,2012 10:05 PM , i had received a message "1. we have received your reqest n it will be processed shortly" "2. thank you 4 Aircel music connect at Rs 30 ". Even i had not requested for that service, i have not messaged to aircel for this service, i have not attended any call of AIRCEL after 8 PM on that night. And Again at 10:51 PM on that night, i got message "thank you for subscribing to Aircel dialer tunes. U havebeen charged Rs 7/7 days ". Even i have not messaged or attended the aircels call on 10:51 PM on 12 May2012. ON the very next day, i contacted aircel customers care at 198 for this complaint 3 times, but after attending the call , they disconnect it after listening my grievance and do not REFUND my money even on my request to disable those services & re-imburse my money RS 37 deducted on that day, and many more like this 3 or 4 times during past 3 or 4 months previously. So take necessary action to resolve my grievance at your earliest & refund of total Rs 37.

--
With regards,
__________________________________________
Dhirendra Rajput
Dist. Informatics Associate
National Informatics Centre, SIDHI
Ministry of Communications & Information Technology,
Ph.:[protected] Mobile: [protected], [protected]
e-mail:dhirendra.[protected]@nic.in , mailto:[protected]@rediffmail.com
__________________________________________

Hi , This is Rahul !
Today i got a call from customer care on my no. [protected] (ported into aircel), a girl told me about some pack and put down the phone. And after some time she activated that pack without asking me which had sms+gprs and deducted my balance Rs.40/-.
But i already have sms+gprs so y would i need one more and i did't even ask her to activate..
And now cust.care executives are not picking my call.kindly look into the matter Asap. Thanks!

Sir my name is swapnil pramod sonune, my email id is [protected]@gmail.com
I have a prepaid number of aircel and I wanted to know my call details of incoming n outgoing calls with durationso that I can know about deductions of my balance... My number is [protected].. the card is from maharashtra,Nagpur district...