Aircel Complaints & Reviews

I am a regular internet user,as I am a student so I used my mobile phone for using internet mostly by using the gprs service provided by the network I am using.I am an aircel user.
As few weeks ago aircel provided 3g service in our state,so I decided to use it,so for activating 3g on my phone I send "start 3g" to 121 after asking the customer care of aircel,
so after sending the sms 3g hd been activated on my number,br...

I have purchased one prepaid mobile connection bearing number [protected] on 2nd September 2011 from the Aircel Gallery, Mira road by paying Rs.249/- and later paid Rs.1001/- on the same day for data connection for one year. I am holding the receipts issued by the gallery. Immediately after three days, the facility has been disconnected and when I approached the Gallery from where I have purchased the connection, they have shown their helplessness...

hi,
I have recharged to my dad's number for Rs:258/- .
they took money from my ccount but still my dad didn,t got the money,
i want money back to my account....

I had Rs48 or Rs45 rs in my account balance in my phone.nd the aircel people unnecessaerily activated my caller tune without even asking for it.Now my account balance has come to Rs8 after this.I just want my balance back that was deducted unnecesarily....

RESPECTED SIR

I AM A CUSTOMER OF AIRCEL, WHO WANTS TO PORT OUT DUE TO PERSONAL REASON. I AM PROVIDED WITH WRONG UPC EVERYTIME I TRIED TO PORT OUT. MY PORT CODE STARTS WITH DL INSTEAD OF NORMAL DK. MORE OVER MY INFO ALSO IS NOT UPDATED IN THEIR SYSTEM, AS PER CUST CARE.

PLEASE HELP ME TO PORT OUT.


REGDS,...

I have complained many times about Pocket internet in aircel customer care but there is no response regarding the resolution for internet. I did recharge of rs.98 net pack in my mobil number serious is 97101 *****.. Its an service provider demo card number to retailer.. This aircel has very very slow and poor internet ever in 2g.. If i open google website in vodafone it opens in 5seconds but aircel takes nearly 2 to 3mins to open the page...

Dear sir,
Here is my aircel recharging detail
Date :[protected]
Transaction Numbers : RJR[protected] for Rs.125/- and RJR[protected] for Rs.98/-
Mob No: [protected]
Recharge Amount: Rs.125.0 and Rs.98 respectively
I recharge my aircel no. [protected] on 27th march and 29th march respectively using mobile recharge through Aircel dealer, i got a message through DD etopup that your mobile...

I use Aircel mobile number [protected] to surf internet. But whenever I use the GPRS service Aircel use to deduct an unnecessary amount from my account. When I checked for the description of charges I get a response that I downloaded a game on my mobile phone hence the charges has been deducted. I asked for the details so Aircel customer care shared a link with me where I could see that a link was sent as "Free Push" to my mobile...

I've applied for Aircel 3G dongle 505 plan and got the connection by[protected]. My aircel 3G number is [protected]. I've used 1.2 GB for first month and payed the bill by Jan month end and i got the bill as Rs.423. Even-though the aircel dealer informed me that Rs.1600 which was paid as Dongle cost will be refunded every month as Rs.400. So that i would get Rs.100 as bill amount for first four months, but I've paid Rs.423....

i dnt want any marketing or any caller ringtone calls just stop it or else i have to stop using aircel card have to switch on to sum other card.....

Dear Sir,

Last week i have recharged my aircel mobile through ICICI internet banking.The amount value Rs68:00 has debited in my account but the recharge values are not added in my Mobile no.

For your referecnce below that details are mentioned .

Transaction Status-Success

AIRCEL Transaction ID-TN[protected]

Transaction Date & Time-21-Mar-2012 11:41:21
br...

This is govinda from rambhuvan wada kumbharjua goa aircel customer using aircel from last 3 years. Starting 3 years aircel was good providing download speed about 28 to 32 kbps. But since 2012 year started aircel has decrese downloading speed and providing only 4 to 5 kbps only in between it becomes zero kbps also which just not enough a 6MB song takes about 30 minutes to get download.Please aircel please increase downloading speed i request....

Dear sir,
We have been beneficiaries for the last four years with your unparalleled service that you are rendering to humanity for years. All our family members are using Aircel only.But on the contrary to our credibility in you, you have deducted 30rs from my account for the last two months for using
Aircel music connect though we actually don't enjoy the fruit of this music connect.I have had enough of trying...

Here is my aircel recharging detail
Date : [protected]
Transaction ID: [protected]
Mob No: [protected]
Recharge Amount: 25.0
I recharge my aircel no. [protected] on 22nd march, 2012 using mobikwik.com, i got a message that your mobile No. has been recharge with 25 and you have got 0.0 rupees, it was shocking that i always use to recharge my mobile...

Very worst service from aircel customer care center. I call for how to deactivating the sim. But they told "just broke the sim". Is this the only way to deactive the sim.. This is my 23rd complaints to them all call are closed but nothing happend from their side. I think they only need sim prices what a very worst service. I have totall 12 cug sim on aircel and going to port to idea... Aircel really waste service.....

When a cell phone is stolen and the user wants to ban it from using any network,he must have access to the IMEI no of the device.The owner must report their local operator with the IMEI no,to block the device.The network provider has a shared database known as EIR(Equipment Identity Register).The network provider then puts your IMEI serial no. in that database. To communicate this IMEI no. to Central Equipment Identity Register(CEIR). CEIR...

Hey, what happening there at aircel. There is a call from aircel customer care and tell an offer for aircel postpaid. And then they come and collect my id proof and give number but that sim is in "SIM REG FAILED" this is 3rd time fro me still there is no action. Worst service.....

My numbers were disconnected in Jan 2012 after my interaction with the Area Sales Manager they were reactivated and again they were disconnected in the month of Feb 2012 without any intimation, I filed a complaint with customer care and nodal officer, they were reactivated in about 4 days time. Once again today at around 7pm they are deactivated. Why is Aircel playing these games ??? Is it because I pointed out the deficiency in the sales...

To start with, its a displeasure being with any mobile service providers. Everybody fleeces and takes the customers for a ride. People are cheated. Excess charges, rude behaviour, improper solution, sticking to their point and not ready to listen to customers' woes are a few among many issues I have faced with Aircel.

This February, I had requested to activate 3g. I called the customer care to confirm and was informed...

Dear sir

My sim is Blocked and any solution sim unblocked your adviced. please tell me.


my number [protected]

thanks and best regards

Ruchi gupta...