[Resolved]  Aircel — network problem of aircel in pune

Address:411027
Website:aircel.com

Aircel sim network not available
Aircel no : [protected]
Alternate no : [protected]

Specific location of issue (Indoor/outdoors): both indoor and outdoor, everywhere i experience this issue.

Hello team,
For the above given aircel number, for about past 1 week, i don't get any tower signal. Hence, i could not use my sim, also i am unable to port the number with other network. So, i kindly request you that if you have any solution, please apply it or inform it to me. Also, please give any suggestion to port my number with other mobile network in this case.
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Mar 12, 2018
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Feb 09, 2018
Aircel Customer Care's response
Dear Dhara,

We regret to inform you that the Aircel services have been closed down in Maharashtra and hence we won't be able to assist you in this regard. However, we suggest you send a mail on appellate.[protected]@aircel.co.in to get UPC (Unique Porting Code).

Warm Regards,
Aircel Social Media Team
Complaint comments 

Comments

Aircel Number- [protected]
Email-smita.[protected]@gmail.com
Alternate number- [protected].

My aircel number is not working from last 4 days. Let me know what is the problem. On mobile cross sign with emergency call is displayed. Incoming and outgoing call are not working.
Aircel Customer Care's response, Feb 9, 2018
Verified Support
Dear Smita,

We regret to inform you that the Aircel services have been closed down in Maharashtra and hence we won't be able to assist you in this regard. However, we suggest you send a mail on appellate.mumbai@aircel.co.in to get UPC (Unique Porting Code).

Warm Regards,
Aircel Social Media Team
Hi I am customer of Aircel. my sim card showing registration failed. Ph - [protected] . Please kindly activate it.

Email - [protected]@gmail.com
Aircel Customer Care's response, Feb 9, 2018
Verified Support
Dear Shoaib,

We regret to inform you that your number (7278959650) has been disconnected from our end under Zero Monthly Usage (ZMU) policy. Hence, we are unable to assist you.

Warm Regards,
Aircel Social Media Team
I want to port my number from aircel but am getting an error while sending the message " message not sent, phone number formatted incorrectly ".
Aircel Customer Care's response, Feb 9, 2018
Verified Support
Dear Customer (dragonthrasher1995),

Apologies for the inconvenience caused to you. We would request you to share the following information in order to assist you in a better way.

The format of sending the message:
The screenshot of the error received after sending the PORT message:

Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Feb 17, 2018
Verified Support
Dear Customer (dragonthrasher1995),

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Warm Regards,
Aircel Social Media Team
I did not send port message, my network is gone so plz provide me upc code so I can port to another company pllzzzz
Aircel Customer Care's response, Feb 9, 2018
Verified Support
Dear Ramiz,

Apologies for the inconvenience caused to you. Kindly share the following information in order to assist you better:

Aircel No.:
Signal Bars:
Alternate No.:
Complete address:
Landmark:
The specific location of the issue (indoor/outdoors):

Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Feb 17, 2018
Verified Support
Dear Ramiz,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Warm Regards,
Aircel Social Media Team

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