[Resolved]  Aircel — not able to send message for porting

Hi, i am trying to send the 'port' message to aircel for generating the upc code but i am not able to send the message and it shows error. Please try to resolve the problem. I have even recharged my phone with a sms pack but to no avail. I am trying this from the last 4 months. It's kind of frustrating with aircel, they should shut down. Terrible network. Help me send the port message as soon as possible.
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Mar 15, 2018
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Feb 07, 2018
Aircel Customer Care's response
Dear Customer (bparthajit01),

Apologies! We are forwarding your concern to our team. Meanwhile, kindly share the following details with us for further proceedings:

The format of sending the Port Out message:
Screenshot of the error message received:

Warm Regards,
Aircel Social Media Team
Verified Support
Feb 12, 2018
Aircel Customer Care's response
Dear Customer (bparthajit01 ),

We would like to inform you that your issue is resolved, now you can generate your UPC.

Warm Regards,
Aircel Social Media Team
Complaint comments 

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Last 5 days im on emergency call only. My number is:-[protected]
Please resolve this aur give me solutions on that.

Aircel Customer Care's response, Feb 7, 2018
Verified Support
Dear Moiez,

We would like to inform you that Aircel has discontinued its services from midnight 31st of January 2018 in Maharashtra-Excluding Mumbai.

Warm Regards,
Aircel Social Media Team
moiez shaikh's reply, Feb 16, 2018
Hi Sir,

I am trying to change from AIRCEL to Vodafone as there is no network of aircel at my place. AIRCEL guys please send me UPC. I want UPC code

Thanks, moiz
Sir,
I got a new sim and I paid 100 rs for that and got 70 rupees promo balance for that. But I don't know how to check this balance. Can you kindly tell me how can I check my promo balance?
Aircel Customer Care's response, Feb 7, 2018
Verified Support
Dear Adamya,

Apologies for the inconvenience caused to you. Kindly share your concerned Aircel number with us in order to assist you in a better way.

Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Feb 15, 2018
Verified Support
Dear Adamya,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Warm Regards
Aircel Social Media Team
Hello sir i am trying to 10 days i send 10+ port message to 1900 but i dont get any response from your side please provide me the unique port code at my place the single of aircel is very poor so i am turn into jio.
I am requesting you please provide me port coad
Thank you!
Aircel Customer Care's response, Feb 7, 2018
Verified Support
Dear Customer (Amazing & Shocking People of the world ),

Apologies for the inconvenience caused to you. Kindly share your concerned Aircel number with us for better assistance.

Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Feb 15, 2018
Verified Support
Dear Customer (Amazing & Shocking People of the world),

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Warm Regards
Aircel Social Media Team
Hii

I have sent porting code request but not getting porting code.
My no is-[protected]
Aircel Customer Care's response, Feb 7, 2018
Verified Support
Dear Ruanj,

We would like to inform you that Aircel has discontinued its services from midnight 31st of January 2018 in Maharashtra-Excluding Mumbai. We would request you to visit any nearby Aircel store for better assistance.

Warm Regards,
Aircel Social Media Team
I m aircel user
I m not able to send Port msg to 1900.

Plz provide my UPC code

My Aircel no. Is [protected]

Thank you..
Aircel Customer Care's response, Feb 7, 2018
Verified Support
Dear Bhanu,

Apologies! We are forwarding your concern to our team. Meanwhile, kindly share the following information with us for further proceedings:

The format of sending the Port Out message:
Screenshot of the error message received:

Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Feb 12, 2018
Verified Support
Dear Bhanu,

We would like to inform you that your issue is resolved, now you can generate your UPC.

Warm Regards,
Aircel Social Media Team
I just want to see the details because i have an daubt related to my relationship when ever i call this number always busy please give me details to prove that I'm not wrong
Aircel Customer Care's response, Feb 7, 2018
Verified Support
Dear Pargat,

Thanks for reaching out to us. We request you to visit your nearest Aircel store along with the following documents for further assistance in this regard:

1. POA (Proof of address)
2. POI (Proof of Identity)

Warm Regards,
Aircel Social Media Team

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