[Resolved] Aircel — not able to send port message to 1900 aircel | |||
Aircel is not allowing to send port message to 1900.. They are blocking the messages... My mobile number [protected] Whenever i'm trying to send text message of port to 1900 it fails... I have contacted the customer care also they said it will be done within 24 hrs but its already more than 48 hrs... Please look into the matter and solve it asap Was this information helpful? | |||
Feb 19, 2018 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Jan 15, 2018 Aircel Customer Care's response Dear Deepankur, Apologies! We are forwarding your concern to our team. Meanwhile, kindly share the following information with us for further proceedings: The format of sending the Port Out message: The screenshot of the error received after sending the PORT Out message: Warm Regards, Aircel Social Media Team Verified Support Jan 18, 2018 Aircel Customer Care's response Dear Deepankur, We regret the inconvenience that may have been caused to you regarding the matter addressed to us. The issue has been resolved, now you can generate your UPC code. If you still face any issue then please once change the handset and try. Warm Regards, Aircel Social Media Team | |||
 3 Comments | |||
Comments
I hv activated rs3 internet pack on 1jan.after that it is getting auro renewed since the last 8 days. Tried many ussd code but no help.could not contact customer care. please deactivate it immediatly and urgent. And refund the amount from 2jan till today.
Aircel Customer Care's response, Jan 17, 2018
Verified Support
Aircel Customer Care's response, Jan 25, 2018
Verified Support
Dear Ankitadasriya,
We hope your issue has been resolved now. Let us know if there is anything else we can help you with.
Warm Regards,
Aircel Social Media Team
We hope your issue has been resolved now. Let us know if there is anything else we can help you with.
Warm Regards,
Aircel Social Media Team
Sir,
I am trying to sending port msg from no. [protected] but not sending from my no.
Ian trying to sending msg from 15 days.
I sending and it's show msg is not sending but if I am sending msg to my friend the msg is successfully sending.
Resolve as soon as possible.
I am trying to sending port msg from no. [protected] but not sending from my no.
Ian trying to sending msg from 15 days.
I sending and it's show msg is not sending but if I am sending msg to my friend the msg is successfully sending.
Resolve as soon as possible.
Aircel Customer Care's response, Jan 17, 2018
Verified Support
Dear Customer (Jitendra Chandolia),
We are sorry for the problem you've had with us. We are forwarding your concern to our team. Meanwhile, kindly share the following details with us so that we may assist you better:
The format of sending the Port Out message:
The screenshot of the error received after sending the PORT Out message:
Warm Regards,
Aircel Social Media Team
We are sorry for the problem you've had with us. We are forwarding your concern to our team. Meanwhile, kindly share the following details with us so that we may assist you better:
The format of sending the Port Out message:
The screenshot of the error received after sending the PORT Out message:
Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Jan 25, 2018
Verified Support
Dear Customer (Jitendra Chandolia),
We regret the inconvenience that may have been caused to you regarding the matter addressed to us. The issue has been resolved, now you can generate your UPC code. If you still face any issue then please once change the handset and try.
Warm Regards,
Aircel Social Media Team
We regret the inconvenience that may have been caused to you regarding the matter addressed to us. The issue has been resolved, now you can generate your UPC code. If you still face any issue then please once change the handset and try.
Warm Regards,
Aircel Social Media Team
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Regards,
Aircel Social Media Team
We hope your issue has been resolved now. Let us know if there is anything else we can help you with.
Warm Regards,
Aircel Social Media Team