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Aircel Complaints & Reviews

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Updated: Aug 8, 2025
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Aircel reviews & complaints page 179

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A
ABBAS SHEIKH
Dec 23, 2016
Resolved
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Resolved

On 22nd december, suddenly i got sms in my phone no. [protected] is that,

"dear customer, you have violated the guidelines of trai (Govt) by sending promotional communication hence your number will be suspended within 24 hours."
Then automatically my no. Is not working yet. Please resolved this problem.
I do not makes any promotional communication by this no. So please resolved this problem.
Feb 5, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Dec 24, 2016
Aircel Customer Care's response
Dear ABBAS SHEIKH

We are forwarding your concern to the team. Please allow us some time to get back to you.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Verified Support
Jan 05, 2017
Aircel Customer Care's response
Dear ABBAS SHEIKH

We would like to inform you that as per your query we have gone through the status of your number and found that the number [protected] was suspended on date 22nd Dec’16 under (Tele-Marketing violation) and it’s not possible to resume the services of this number again.

Thanks and Regards
Aircel Social Media Team

Aircel — Mohd saleem

A new Aircel tower installation in wanpora pulwama jammu & Kashmir
Because weak signal
Aircel Customer Care's response, Dec 26, 2016
Verified Support
Dear Mirsaleem,

We would like to inform you that, the government has focused on safety aspects in the wake of concerns raised by citizens about hazardous radiation.

We regret to inform you that, at present we are not doing any tower installation.

Kindly feel free to write to us at [email protected] for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Sir/madam my sim no is [protected] Which is puk lock and sim card no is[protected] Plz help me for unlock my sim
Aircel Customer Care's response, Dec 27, 2016
Verified Support
Dear Hirak Jyoti Sarkar,

Thanks for reaching out to us. Please share the following information to confirm your identity:

Alternate No:

Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):

Date of Birth:

Complete Address:

You can also visit nearest Aircel store for the same.

Kindly feel free to write to us at [email protected] for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
My balance is deducted and I want more data.so how do I deactivate this data pack.
Aircel Customer Care's response, Dec 27, 2016
Verified Support
Dear Bhojaraj Sahoo,

We would like to inform you please share your exact concern with us so that our team can hep you for the same.

Kindly feel free to write to us at [email protected] for any further assistance on this matter.
Thanks and Regards

Aircel Social Media Team
My aircel number [protected] is not working while i recharge it Dec 19, 2016
please solve it.
my contact number is [protected].
Aircel Customer Care's response, Dec 27, 2016
Verified Support
Dear manoj tiwary,

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Kindly feel free to write to us at [email protected] for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team
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    R
    rathore mohini 09
    from Gurgaon, Haryana
    Dec 23, 2016
    Resolved
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    Resolved

    Address: New Delhi, Delhi, 110055

    Dear sir,
    i am Mohini two days back i brought sim. now when I try to activate my no through dialling the provided number 59059, it shows mobile network unavailable. my sim number is[protected]& mobile number is [protected] . so please activate my new number.

    Regards,
    Mohini
    Feb 1, 2017
    Complaint marked as Resolved 
    Aircel customer support has been notified about the posted complaint.
    Dec 23, 2016
    Updated by rathore mohini 09
    Dear Sir /Madam,

    This is to inform you that my number [protected] is missing. I would kindly request you to block this prepaid sim card of mine to prevent misuse. Please take necessary action immediately. Awating to hear from you.

    Thanking you,

    Your's Sincerely,
    Verified Support
    Dec 24, 2016
    Aircel Customer Care's response
    Dear Rathore mohini 09,

    We are forwarding your concern to the team. Please allow us some time to get back to you.

    Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

    Thanks and Regards
    Aircel Social Media Team
    Verified Support
    Dec 24, 2016
    Aircel Customer Care's response
    Dear Rathore mohini 09,

    Thanks for reaching out to us. Please share the following information to confirm your identity:

    Alternate No:
    Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):
    Date of Birth:
    Complete Address:

    Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

    Thanks and Regards
    Aircel Social Media Team
    Verified Support
    Dec 27, 2016
    Aircel Customer Care's response
    Dear Rathore mohini,

    We regret for the inconvenienced caused to you.

    We would like to inform you that as per our record the services of your Aircel number [protected] have already been activated at our end please check and confirm.

    Warm Regards,
    Aircel Social Media Team
    Dear Sir,

    Thank you for your quick response.

    Kindly find the required detail :-

    Alternate No: [protected]
    Last recharge amount(Prepaid)/Last bill payment amount(Postpaid): not recharge yet
    Date of Birth: 15/01/1991
    Complete Address: Village Rajpur, Post Dharamshalla, Dist - Gaya, state - Bihar

    Regards,
    Mohini
    Aircel Customer Care's response, Dec 24, 2016
    Verified Support
    Dear Neha singh09,

    Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

    Kindly feel free to write to us at [email protected] for any further assistance on this matter.

    Thanks and Regards
    Aircel Social Media Team
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      N
      Niks@6692
      Dec 23, 2016
      Resolved
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      Resolved

      Nikhil Jadhav here,
      My Aircel number is [protected] from Maharashtra.
      I have activate 59 rs pocket internet on 25 th November with validity of 28 days, till 12 December pack is over, some days after I got msg that your PI 59 rs pack will auto renewal in 3 days, to deactivate sms STOP to 59301, so I had done SMS immediately to 59301 but then reply comes no offer exist..
      So again I had call to customer care, they told that dial *121*59301#, I have called this code also, but nothing happened.
      Now after ending validity I got msg auto renewal fail because insufficient balance.
      I don't want to auto renewal that, now when I do recharge it will deduct those charges, even after I following guidelines from aircel.
      So, I want to take action on these kind of things and Aircel to deactivate my auto renewal pack.
      In between i have activate 47 rs PI pack which could not be affect.
      Thank u!
      Feb 13, 2017
      Complaint marked as Resolved 
      Aircel customer support has been notified about the posted complaint.
      Verified Support
      Dec 23, 2016
      Aircel Customer Care's response
      Dear Customer([protected]@6692 ),

      Thanks for reaching out to us. Please share the following information to confirm your identity:

      Alternate No:
      Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):
      Date of Birth:
      Complete Address:

      Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

      Thanks and Regards
      Aircel Social Media Team
      Verified Support
      Dec 28, 2016
      Aircel Customer Care's response
      Dear Jeet Sahoo,

      We have checked your account details and found that your number has already been barred under SIM lost. Further, we request you to visit the below mentioned link to check list of Aircel stores available in Tamil Nadu circle:

      http://bit.ly/2iCSay9

      Thanks and Regards
      Aircel Social Media Team
      Verified Support
      Jan 12, 2017
      Aircel Customer Care's response
      Dear Customer([protected]@6692 ),

      We would like to inform you that the auto renewal of Rs 59/- pocket internet pack has been deactivated from number.

      Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

      Thanks and Regards
      Aircel Social Media Team

      Aircel — Aircel tower department

      I have need aircel tower in wanpora pulwama jammu & Kashmir
      Plz accept my request
      Aircel Customer Care's response, Dec 26, 2016
      Verified Support
      Dear Mirsaleem,

      We would like to inform you that, the government has focused on safety aspects in the wake of concerns raised by citizens about hazardous radiation.

      We regret to inform you that, at present we are not doing any tower installation.

      Kindly feel free to write to us at [email protected] for any further assistance on this matter.

      Thanks and Regards
      Aircel Social Media Team
      Jeet Sahoo
      Alternate Contact : [protected]
      Address : VIT University, Katpadi, Vellore-632014, Tamil Nadu
      Aircel Number Lost : [protected]
      Circle : Tamil Nadu
      Please provide me the contact of service centre in Vellore in addition..And the address too..
      Aircel Customer Care's response, Dec 28, 2016
      Verified Support
      Dear Jeet Sahoo,

      Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

      Kindly feel free to write to us at [email protected] for any further assistance on this matter.

      Thanks and Regards

      Aircel Social Media Team
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        R
        ranjit sutradhar
        Dec 22, 2016
        Resolved
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        Resolved

        Address: Bangalore, Karnataka, 560046
        Website: [email protected]

        Hi myself Ranjit sutradhar and my Mobil no [protected]. Just now I switch on my mobile a got a msg like that" Thanks for subscribing to limitless music at Rs 30 for 15 days validity. You will be renewed after 15 days. I don't know really what happening.. Simply they are sending a msg and immediate deduct the amount.. What is this?

        I just request to deactivate the limitless music immediately and get back the deducted amount in main balance...

        Thanks and Regards
        Ranjit
        [protected]
        Jan 27, 2017
        Complaint marked as Resolved 
        Aircel customer support has been notified about the posted complaint.
        Verified Support
        Dec 23, 2016
        Aircel Customer Care's response
        Dear Ranjit sutradhar,

        We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:

        Date & Time of deduction:

        Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this
        matter.

        Thanks and Regards
        Aircel Social Media Team
        Verified Support
        Dec 27, 2016
        Aircel Customer Care's response
        Dear Ranjit sutradhar,

        We have verified your account details and found that an amount of Rs.30/- has been deducted towards the usage of various services activated through WAP using internet from your handset. Being a valued customer, we have refunded this amount as a goodwill gesture to your Aircel number and these packs are already deactivated. Request you to take care in future while accessing internet and avoid using/downloading chargeable links/services.

        Warm Regards,
        Aircel Social Media Team
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          V
          vijay sao
          from Mumbai, Maharashtra
          Dec 22, 2016
          Resolved
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          Resolved

          Address: Mumbai City, Maharashtra

          Sir my balance is credited in promo balance. i recharge from free recharge app of Rs.135( as full talk time).
          I request you for transfer the promo balance to the main account .
          My aircel number [protected].
          The Message details which recieved after recharge is given below:
          207:TXN No.
          MUR[protected]
          looking forward for positive response.
          Jan 22, 2017
          Complaint marked as Resolved 
          Aircel customer support has been notified about the posted complaint.
          Verified Support
          Dec 22, 2016
          Aircel Customer Care's response
          Dear Vijay sao,

          We would like to inform you that PF balance (promo balance) can not be transferred to main balance. Also, PF balance can be used same as the main balance for voice, SMS and internet but, you can not use PF balance to activate any service.

          Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

          Thanks and Regards
          Aircel Social Media Team
          I recharge amount 103 for net pack 3g validity 28 days but after two days net pack finish i used only 70 MB, i have proof snapshot

          Full talk time recharge of rs. 135 get credited in the promo balance - Comment #2622696 - Image #0
          Full talk time recharge of rs. 135 get credited in the promo balance - Comment #2622696 - Image #1
          Aircel Customer Care's response, Dec 23, 2016
          Verified Support
          Dear Vmandip,

          We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

          Aircel No.:
          Date of offer message received:
          Recharge Denomination (done on the number):
          Recharge Date:
          Mode of recharge:
          Transaction ID:

          Kindly feel free to write to us at [email protected] for any further assistance on this
          matter.

          Thanks and Regards
          Aircel Social Media Team
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            J
            jaiswalrules
            from Delhi, Delhi
            Dec 22, 2016
            Resolved
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            Resolved

            Address: New Delhi, Delhi, 110062
            Website: Aircel

            Hi My Number is [protected] and my name is Rahul Kumar actually i am facing many times this problem that unncessary offers auto activated in my number which is not permit by me, again i facing this problem actually 2 days ago i have received a call from aircel/francise the voice of a boy he just said greetings me from aircel and jst confirm my number i said yes its my number and i have disconnect my call, enough !! behalf of that conversation the cce of aircel had activated a scheme in my phone which is daily deduct my 2 rs from my aircel balance and i never expect this from aircel site i jst want to say please remove this service otherwise i will remove your number from my cell phone and i will port it to any other network...
            +1 photos
            Jan 24, 2017
            Complaint marked as Resolved 
            Aircel customer support has been notified about the posted complaint.
            Verified Support
            Dec 23, 2016
            Aircel Customer Care's response
            Dear Jaiswalrules,

            Thanks for reaching out to us. We request you to dial *121*02# to deactivate Rs. 2/- pack.

            Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

            Thanks and Regards
            Aircel Social Media Team
            My aircel no. Outgoing calls are deactive, please active fast...
            Aircel Customer Care's response, Dec 26, 2016
            Verified Support
            Dear Irfan Tak,

            We are forwarding your issue to the team. Meanwhile please share the below mentioned detail:

            Aircel No.:

            Kindly feel free to write to us at [email protected] for any further assistance on this matter.

            Thanks and Regards
            Aircel Social Media Team
            I want the complete call history details of my aircel prepaid no [protected]
            Please mail the call details for the past two months to my email id: akash.[protected]@gmail.com
            Aircel Customer Care's response, Dec 26, 2016
            Verified Support
            Dear Customer(akashrcks ),

            We would request you to visit your nearest Aircel store with the following documents to get the details for the same.

            POI (Proof of identity)
            POA (Proof of address)

            Kindly feel free to write to us at [email protected] for any further assistance on this matter.

            Thanks and Regards
            Aircel Social Media Team
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              K
              krishna9199
              from Pune, Maharashtra
              Dec 21, 2016
              Resolved
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              Resolved

              Address: 410014

              I have sent the request to port on 20/12/2016 many times but getting no reply from aircel.
              I sent 'my number' to 1900 many times but not getting any UPC in reply.
              Also as I am in roaming it's charging me Rs 3.45 for each sms i'm sending.
              I have spent much of my balance for getting a code but not getting any response.
              Please reply as soon as possible.
              Dec 23, 2016
              Complaint marked as Resolved 
              received 3rd day after sending request once again..
              Aircel customer support has been notified about the posted complaint.
              Dec 21, 2016
              Updated by krishna9199
              i have sent PORT 'my number' many times..
              Verified Support
              Dec 21, 2016
              Aircel Customer Care's response
              Dear krishna9199,

              We are forwarding your issue to the team. Meanwhile please share the below mentioned details:

              Aircel No.:
              Alternate No.:

              Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this
              matter.
              Dec 21, 2016
              Updated by krishna9199
              Aircel No.:[protected]
              Alternate No.: [protected]
              Verified Support
              Dec 22, 2016
              Aircel Customer Care's response
              Dear krishna9199,

              We are forwarding your concern to the team. Please allow us some time to get back to you.

              Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

              Thanks and Regards
              Aircel Social Media Team
              Verified Support
              Dec 27, 2016
              Aircel Customer Care's response
              Dear Customer (krishna9199),

              As per our concern team now issue has been resolved & send SMS again to 1909 for the same.

              Warm Regards,
              Aircel Social Media Team
              Verified Support
              Jan 11, 2017
              Aircel Customer Care's response
              Dear Bash12,

              We have checked your account and found that value added service was active –Bollywood service was renewed on 7th Dec’16 and the same got activated through WAP mode on 18th Nov’16 for which Rs.35 got debited. The service was already deactivated on 11th Dec’16 and we would not be able to process any waiver for the service as the same got activated based on your consent.

              We suggest you to ignore the chargeable links to avoid further charges towards VAS services in future while browsing and also keep the pop up blocker as off in the handset settings to avoid such activation. Suggest to change the homepage to anything else than the Aircel WAP portal.

              Thanking you and assuring you of our best services.
              Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

              Thanks and Regards
              Aircel Social Media Team
              I m not getting proper network before 4 days on my mobile. I am call to costumer care also, he said i am transfering my senior.I have another Aircel sim card when aircel network is not available there is covering vodafone & tata docomo.I need the same network on my number [protected].So what can i do plz help me.
              krishna9199's [Complaint's author] reply, Dec 21, 2016
              Dude, If you want to get your complain solved then raise a complain and kindly don't comment on others complain. It doesn't makes any sense. Yes, If you have the same complain as mine then follow it to find the answer If the Aircel customer care reply to it.
              Aircel Customer Care's response, Dec 21, 2016
              Verified Support
              Dear Reble Biswajeet Panda,

              We regret the inconvenience you have faced. Kindly share the following information in order to assist you better:

              Signal Bars:
              Alternate No.:
              Complete address:
              Landmark:
              Specific location(indoor/outdoors):

              Kindly feel free to write to us at [email protected] for any further assistance on this matter.

              Thanks and Regards
              Aircel Social Media Team
              Aircel Customer Care's response, Dec 30, 2016
              Verified Support
              Dear Reble Biswajeet Panda,

              We hope that our team got in touch with you and shared all the requisite information.

              Thanks and Regards
              Aircel Social Media Team
              Dear Sir,
              I have lost my mobile along with the AIRCEL sim card. Please block the below mentioned number. Please do this as soon as possible.

              Mob- [protected]
              Aircel Customer Care's response, Dec 21, 2016
              Verified Support
              Dear Customer(Sagar64162147),

              Thanks for reaching out to us. Please share the following information to confirm your identity:

              Alternate No:
              Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):
              Date of Birth:
              Complete Address:

              Kindly feel free to write to us at [email protected] for any further assistance on this matter.

              Thanks and Regards
              Aircel Social Media Team
              I am a customer of Aircel pre-paid and Mobile Number is [protected] using since, last 1 and half year but the sim card not working now (Show Emergency Call)
              please activated the same as early as possible.

              Thankig you!
              Mayur Sah
              Aircel Customer Care's response, Dec 21, 2016
              Verified Support
              Dear MayurSah145,

              We would like to inform you that the number is disconnected due to zero monthly uses. We request you to visit your nearest Aircel store with the following documents to get the details for the same.

              POI (Proof of identity)
              POA (Proof of address)

              Kindly feel free to write to us at [email protected] for any further assistance on this matter.

              Thanks and Regards
              Aircel Social Media Team
              On my mobile no [protected] aircel has deducted rs 70 even though i dint subscribed for any services. When i asked them to deactivate the service n refund back the amount they r not ready to do so.
              Aircel Customer Care's response, Dec 23, 2016
              Verified Support
              Dear Bash12,

              We are forwarding your issue to the team. Meanwhile please share the below mentioned details:

              Date & Time of deduction:
              Any message received upon deduction:

              Kindly feel free to write to us at [email protected] for any further assistance on this matter.

              Thanks and Regards
              Aircel Social Media Team
              Sir
              I had purchased a aircel sim. Even though the network is there i am unable to make or receive calls. Therefore i am unable to call 59059 to activate the sim. Please help
              The number is [protected]
              Aircel Customer Care's response, Dec 23, 2016
              Verified Support
              Dear Naveen anil

              We are forwarding your issue to the team. Meanwhile please share the below mentioned details:

              Alternate No.:

              Kindly feel free to write to us at [email protected] for any further assistance on this matter.

              Thanks and Regards
              Aircel Social Media Team
              Aircel Customer Care's response, Dec 30, 2016
              Verified Support
              Dear Naveen anil

              We have checked your account details and found that you need to select the language. Hence, we request you to dial 123 to select the preferred language, posting the language you will get the plan benefits.

              Thanks and Regards
              Aircel Social Media Team
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                D
                ddhhrruuvv
                from Meerut, Uttar Pradesh
                Dec 21, 2016
                Resolved
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                Resolved

                Address: Ghaziabad, Uttar Pradesh, 201014

                Deactivate my prepaid number
                dheeraj rawat
                685-G nayay khand 1st indirapuram,
                ghaziabad,
                201014
                Dear Sir /Madam,

                This is to inform you that my mobile with number [protected] is missing. I would kindly request you to block this prepaid sim card of mine to prevent misuse. Please take necessary action immediately. Awating to hear from you.

                Thanking you,

                Your's Sincerely,
                dheeraj rawat
                Feb 1, 2017
                Complaint marked as Resolved 
                Aircel customer support has been notified about the posted complaint.
                Verified Support
                Dec 21, 2016
                Aircel Customer Care's response
                Dear Customer(ddhhrruuvv),

                Thanks for reaching out to us. Please share the following information to confirm your identity:

                Alternate No:
                Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):
                Date of Birth:
                Complete Address:

                Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

                Thanks and Regards
                Aircel Social Media Team
                Verified Support
                Dec 30, 2016
                Aircel Customer Care's response
                Dear Customer(ddhhrruuvv),

                We would like to inform you that the services of your Aircel number barred as per your request under SIM lost.

                Thanks and Regards
                Aircel Social Media Team
                I'm unable to place my incoming and outgoing call and I'm not receiving any messages on my number and it's saying temporarily out of order also so please help me with this what shall I do if it's deactivated or blocked
                Aircel Customer Care's response, Dec 21, 2016
                Verified Support
                Dear Zain5555,

                We are forwarding your issue to the team. Meanwhile please share the below mentioned details:

                Aircel No.:

                Kindly feel free to write to us at [email protected] for any further assistance on this matter.

                Thanks and Regards
                Aircel Social Media Team
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                  N
                  Naseer Khan2
                  Dec 21, 2016
                  Resolved
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                  Resolved

                  Address: 500045

                  Hi,
                  This is my number [protected], Before changed Mobile Operator From Aircel to Airtel Operator.

                  Now my number deactivated by Airtel on 11\12\16, As per the Airtel they said my number sent back to Aircel - Donar operator

                  Could you please assist me to get back my numbe either Aircel Prepaid or Postpaid service

                  Kindly assist me on the same
                  Feb 2, 2017
                  Complaint marked as Resolved 
                  Aircel customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 21, 2016
                  Aircel Customer Care's response
                  Dear Naseer Khan2,

                  We would like to inform you that please share the exact Aircel number to assist you in the best possible manner.

                  Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

                  Thanks and Regards
                  Aircel Social Media Team
                  Sir i am facing problem in receiving the UPC port from aircel co. I have sent many messessage but they dont send the code
                  Here my aircel no. [protected].
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                    M
                    muthurajrsk
                    from Chennai, Tamil Nadu
                    Dec 20, 2016
                    Resolved
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                    Resolved

                    Address: Chennai, Tamil Nadu, 600042
                    Website: aircel customer

                    Dear sir

                    I have using aircel postpaid connection in past 1years and 4mnths. i was start my connection with MNP 347 plan. its have 1.5GB 3G unlimited 2G and 800 local minutes and its continued upto sep 2016. oct 1st onwards internet usage was revised from 1.5GB to 1GB without any information. and i called to customer care asked about this they strictly told plan was changed here after ur using this plan only... this is first mistake without given any information plan was changed

                    My work fully based on internet so i asked to them any other plan suggest me with above 1gb internet connection
                    their also suggested one plan combo 399 and explained about this its have 1gb 3g and 750 calls 2g unlimited i[censored] want more then 1gb 3g data u need to pay every 50kb for 4paisa above one gb

                    But now am getting 1gb 3g only and 600 local minutes(explaind 750 calls) if i connect 2g data after closed my 3g limit its also consider to paymant list(but their was explained 2g unlimited)

                    my previous plan 347 is better then is 399 plan . now i have paid 50rupee extra from my previous plan and getting low benefits which were get in previous plan
                    totally disppointed this activity again i informed to customer care not response
                    Feb 14, 2017
                    Complaint marked as Resolved 
                    Aircel customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 21, 2016
                    Aircel Customer Care's response
                    Dear Muthurajrsk,

                    We are forwarding your concern to the team. Please allow us some time to get back to you.

                    Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

                    Thanks and Regards
                    Aircel Social Media Team
                    Verified Support
                    Dec 30, 2016
                    Aircel Customer Care's response
                    Dear Muthurajrsk,

                    We would like to inform you that as per the extensive bench mark, plan was migrated and we don't have 349 plan in our system.

                    Thanks and Regards
                    Aircel Social Media Team
                    Verified Support
                    Jan 12, 2017
                    Aircel Customer Care's response
                    Dear Kuldeep Kaswan,

                    We request you to first call on 59059 for tele-verification and then call on 123 for service activation.Let us know for any further assistance.

                    Thanks and Regards
                    Aircel Social Media Team
                    I an Atul pandey s/o Lakshmi Shanker Pandey,
                    I am using Aircel and when i recharge with 249 rs All over India free recharge they stopped my service .
                    Now i can not call to any number.
                    They had do fraud with me.
                    And now i cannot use my aircel number,
                    I am facing so much problem . Please help me

                    Wrong plan activated - Comment #2621561 - Image #0
                    Aircel Customer Care's response, Dec 21, 2016
                    Verified Support
                    Dear Atul2106,

                    We are forwarding your issue to the team. Meanwhile please share the below mentioned details:

                    Aircel No.:
                    Alternate No.:

                    Kindly feel free to write to us at [email protected] for any further assistance on this matter.

                    Thanks and Regards
                    Aircel Social Media Team
                    Sir,
                    I deactivate my Rs-4 rupees SMS pack but it automatic renewed why I facing problems am a student plzzz sir deactivate my SMS pack tomorrow I call 198 customer care and she dial *121*401# for deactivate but I try it in 2 days but it auto renewed my Aircel no is - [protected]
                    Aircel Customer Care's response, Dec 21, 2016
                    Verified Support
                    Dear Customer(loveankit ),

                    Thanks for reaching out to us. Please share the following information to confirm your identity:

                    Alternate No:
                    Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):
                    Date of Birth:
                    Complete Address:

                    Kindly feel free to write to us at [email protected] for any further assistance on this matter.

                    Thanks and Regards
                    Aircel Social Media Team
                    Aircel Customer Care's response, Dec 30, 2016
                    Verified Support
                    Dear Customer(loveankit),

                    We would like to inform you that (BH121SMS4) SMS pack has been deactivated on your number.

                    Thanks and Regards
                    Aircel Social Media Team
                    I bought sim 5 days before my number is [protected] but not registered please help me
                    Aircel Customer Care's response, Dec 22, 2016
                    Verified Support
                    Dear Kuldeep Kaswan,

                    We are forwarding your issue to the team. Meanwhile please share the below mentioned details:

                    Aircel No.:
                    Alternate No.:

                    Kindly feel free to write to us at [email protected] for any further assistance on this matter.

                    Thanks and Regards
                    Aircel Social Media Team
                    Aircel Customer Care's response, Dec 22, 2016
                    Verified Support
                    Dear Kuldeep Kaswan,

                    We are forwarding your issue to the team. Meanwhile please share the below mentioned details:

                    Sim No.:
                    Alternate No.:

                    Kindly feel free to write to us at [email protected] for any further assistance on this matter.

                    Thanks and Regards
                    Aircel Social Media Team
                    My no [protected]
                    I was getting msg of 399 recharge wth unlimited calling n 1gb per day for 84days but when i recharge it online it show me only data for 28 days wth no calling service. Now i m calling customer care but they r telling u have to get rechare by retailer. But it was not mentioned in the msg. Whose fault its is i think its a fraud. So kindly help me...
                    Aircel Customer Care's response, Sep 11, 2017
                    Verified Support
                    Hi Customer (hamdan hashmi),

                    We are forwarding your issue to the team. Meanwhile, kindly share the following details so that our team can look into your issue:

                    Recharge date:
                    Mode of Recharge:
                    Screenshot of offer message:
                    Transaction ID:

                    Warm Regards,
                    Aircel Social Media Team
                    Aircel Customer Care's response, Sep 12, 2017
                    Verified Support
                    Hi Customer (hamdan hashmi),

                    We would like to inform you that as per our record you have received the complete benefit of 1GB/Per day 3G data & UL L+S call for 84 days on recharge of Rs.399/-.

                    Warm Regards,
                    Aircel Social Media Team
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                      aritrachakra
                      from Krishnanagar, West Bengal
                      Dec 20, 2016
                      Resolved
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                      Resolved

                      I have moved to Aircel from BSNL through MNP recently. after receiving the sim, I have completed the verification. The retailer done the first recharge of FRC 4 and a topup of Rs 50. I am able to make outgoing calls. but my incoming call facility is blocked, the cutomer care replied that FRC is not done. but i can see that the outgoing call tariff is decreased due to that FRC. Can you please look into this ASAP and do the needful. my aircel number is [protected].
                      Jan 27, 2017
                      Complaint marked as Resolved 
                      Aircel customer support has been notified about the posted complaint.
                      Dec 15, 2016
                      Deepk amit's response
                      My no. Is not responding pl.help me.my no.shown as emergency call
                      Dec 15, 2016
                      Deepk amit's response
                      Pl.my no.not incoming and outgoing pl.slove
                      Verified Support
                      Dec 21, 2016
                      Aircel Customer Care's response
                      Dear Aritrachakra

                      We apologize for the inconvenience caused. Please share the following details so that our team can look into your issue:

                      Signal Bars:
                      Current Balance:
                      All Numbers or specific Number(Sample Number):
                      Problem Faced Indoor/Outdoor:
                      Specific Location with Landmark:
                      Handset brand and model:
                      Duration of issue:
                      Able to send Call on the sample from different number

                      Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

                      Thanks and Regards
                      Aircel Social Media Team
                      Verified Support
                      Dec 27, 2016
                      Aircel Customer Care's response
                      Dear Aritrachakra,

                      We hope our concern team got in touch with you & shared all the requisite information with you.

                      Warm Regards,
                      Aircel Social Media Team
                      My no. Is not responding pl. Help me my emergency call shown
                      Aircel Customer Care's response, Dec 21, 2016
                      Verified Support
                      Dear Deepk amit,

                      We regret the inconvenience you have faced. Kindly share the following information in order to assist you better:

                      Aircel No.:
                      Signal Bars:
                      Alternate No.:
                      Complete address:
                      Landmark:
                      Specific location(indoor/outdoors):

                      Kindly feel free to write to us at [email protected] for any further assistance on this matter.

                      Thanks and Regards
                      Aircel Social Media Team
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                        V
                        VinoK
                        Dec 20, 2016
                        Resolved
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                        Resolved

                        Website: www.aircel.com/AircelWar/appmanager/aircel/tn?_nfpb=true&_pageLabel=P83200163251421400588620

                        I have recently travelled to US. I recharged around 500 Rs to make roaming outgoing calls to India. The Aircel website proudly displays we can use the AT&T network here. But, there is absolutely no network here and the prepaid balance is stuck in my account for so many months. I am not sure if it will work or if the SIM is expired now. Horrible customer service!! I raised a complaint on the Aircel FB page. They are of no help and saying some hidden terms and conditions never revealed before that it will work only with Sprint SIM and so on.
                        Jan 20, 2017
                        Complaint marked as Resolved 
                        Aircel customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 20, 2016
                        Aircel Customer Care's response
                        Dear Customer(VinoK),

                        We are forwarding your issue to the team. Meanwhile please share the below mentioned details:

                        Aircel No.:
                        Alternate No.:
                        Current Roaming location:

                        Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

                        Thanks and Regards
                        Aircel Social Media Team
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                          pd verma
                          from Delhi, Delhi
                          Dec 19, 2016
                          Resolved
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                          Resolved

                          Address: Gautam Buddh Nagar, Uttar Pradesh

                          NDAIRPI2 balanced deduction 2 rupees per day is getting deducted from my balanced under NDAIRPI2.i did not activated my no.[protected] and checked under 155223 and found i"m not subscribed any pack and able to deactivated by sending STOP to 155223. i will many try customer care but does not contact with...sr plz i request to you, this problem solve immediately.My Mob. No.- [protected]
                          Jan 21, 2017
                          Complaint marked as Resolved 
                          Aircel customer support has been notified about the posted complaint.
                          Dec 14, 2016
                          Renjis Imanuvel's response
                          My aircel number call histry [protected]
                          [protected]@gmail.com &[protected] send mepls
                          Verified Support
                          Dec 20, 2016
                          Aircel Customer Care's response
                          Dear Pd verma,

                          Thanks for reaching out to us. We request you to dial *121*0200# to deactivate NDAIRPI2 pack.

                          Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

                          Thanks and Regards
                          Aircel Social Media Team
                          Verified Support
                          Dec 20, 2016
                          Aircel Customer Care's response
                          Dear Renjis Imanuvel,

                          We would request you to visit your nearest Aircel store with the following documents to get the details for the same.

                          POI (Proof of identity)
                          POA (Proof of address)

                          Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

                          Thanks and Regards
                          Aircel Social Media Team
                          My number [protected] call histry send my email...[protected]@outlook.com &[protected] send me pls
                          Aircel Customer Care's response, Dec 20, 2016
                          Verified Support
                          Dear Renjis Imanuvel,

                          We would request you to visit your nearest Aircel store with the following documents to get the details for the same.

                          POI (Proof of identity)
                          POA (Proof of address)

                          Kindly feel free to write to us at [email protected] for any further assistance on this matter.

                          Thanks and Regards
                          Aircel Social Media Team
                          From 12/12/2016, the network is complete down, on 13/12/2016, the signals are shown but no outgoing or incoming calls.
                          Aircel Customer Care's response, Dec 20, 2016
                          Verified Support
                          Dear Likitha Reddy Narra,

                          We regret the inconvenience you have faced. Kindly share the following information in order to assist you better:

                          Aircel No.:
                          Signal Bars:
                          Alternate No.:
                          Complete address:
                          Landmark:
                          Specific location(indoor/outdoors):

                          Kindly feel free to write to us at [email protected] for any further assistance on this matter.

                          Thanks and Regards
                          Aircel Social Media Team
                          Hi, i am from hyderabad .Today morning i was happy about aircel signals that were restored and i could make calls.but since from an hour it seems to be my signals are full but i am unable to make outgoing calls.

                          Please try to address the issue as early as u can.Its a big hazzle for all users .
                          Aircel Customer Care's response, Dec 20, 2016
                          Verified Support
                          Dear Customer(wizard 19 ),

                          We regret the inconvenience you have faced. Kindly share the following information in order to assist you better:

                          Aircel No.:
                          Signal Bars:
                          Alternate No.:
                          Complete address:
                          Landmark:
                          Specific location(indoor/outdoors):

                          Kindly feel free to write to us at [email protected] for any further assistance on this matter.

                          Thanks and Regards
                          Aircel Social Media Team
                          Earlier this evening I had full signal and was trying to make a call but when this happened the calls got cut...so I restarted the phone and found it was not showing any signal further so I tested using other sims and the slot is working fine sort my issue out
                          Aircel Customer Care's response, Dec 20, 2016
                          Verified Support
                          Dear Sidhu Anand Vasantada,

                          We regret the inconvenience you have faced. Kindly share the following information in order to assist you better:

                          Aircel No.:
                          Signal Bars:
                          Alternate No.:
                          Complete address:
                          Landmark:
                          Specific location(indoor/outdoors):

                          Kindly feel free to write to us at [email protected] for any further assistance on this matter.

                          Thanks and Regards
                          Aircel Social Media Team
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                            brijesh753
                            Dec 19, 2016
                            Resolved
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                            Resolved

                            Address: 110086
                            Website: www.aircel.com

                            Dear roughtten aircel,
                            I am brijesh yadav m'y aircel no. Is [protected] company never send my monthly bill this bill submitt in m'y office and paid by them i am unable to accès my bill from mails because of some reason. Also aircel putsup à penalty on late. I tells aircel Very much With docket no.s .aircel always promise me that next month surely recieved bill now my all services stopped. Why i go any outlet im not servent of aircel .plz tell me thé sol. Now théy threatenning me With some liées also. Plz aircel stop this nonsense otherwise i took u in court.
                            Jan 29, 2017
                            Complaint marked as Resolved 
                            Aircel customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 19, 2016
                            Aircel Customer Care's response
                            Dear brijesh753,

                            We are forwarding your issue to the team. Meanwhile please share the below mentioned detail:

                            Complete Address:

                            Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

                            Thanks and Regards
                            Aircel Social Media Team
                            Verified Support
                            Dec 27, 2016
                            Aircel Customer Care's response
                            Dear Customer (brijesh753),

                            We are regretted inconvenienced caused to you.

                            We would like to inform you that we have tried to reach you however, the number was not contactable.

                            Further, we request you to share your alternate number and a convenient time for the call back so that we can assist you accordingly.

                            Warm Regards,
                            Aircel Social Media Team
                            [protected] is my mobile number and it gets locked by puk. And i need a help to unlock the sim by puk. So please try me out to sort out with this issue. Plzzzzzzzzzzz
                            Aircel Customer Care's response, Dec 20, 2016
                            Verified Support
                            Dear MOHD SHUKUR,

                            Thanks for reaching out to us. Please share the following information to confirm your identity:

                            Alternate No:
                            Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):
                            Date of Birth:
                            Complete Address:

                            Kindly feel free to write to us at [email protected] for any further assistance on this matter.

                            Thanks and Regards
                            Aircel Social Media Team
                            Im frm kukatpally frm 7pm yesturday im unable to switch calls and all other networks are working properly its so hard to receive any important calls
                            Aircel Customer Care's response, Dec 20, 2016
                            Verified Support
                            Dear Velapuri santosh rao,

                            We regret the inconvenience you have faced. Kindly share the following information in order to assist you better:

                            Aircel No.:
                            Signal Bars:
                            Alternate No.:
                            Complete address:
                            Landmark:
                            Specific location(indoor/outdoors):

                            Kindly feel free to write to us at [email protected] for any further assistance on this matter.

                            Thanks and Regards
                            Aircel Social Media Team
                            Past three hours I am not getting network in my mobile phone is good problem is with aircel pls do something so that I can get network
                            Aircel Customer Care's response, Dec 20, 2016
                            Verified Support
                            Dear Santosh4528,

                            We regret the inconvenience you have faced. Kindly share the following information in order to assist you better:

                            Aircel No.:
                            Signal Bars:
                            Alternate No.:
                            Complete address:
                            Landmark:
                            Specific location(indoor/outdoors):

                            Kindly feel free to write to us at [email protected] for any further assistance on this matter.

                            Thanks and Regards
                            Aircel Social Media Team
                            I'm Nagaraju.my aircel sim was not working...I'm facing this problem from last five hours...please let me know that what was the problem to my sim...its very urgent...please let me know as soon as possible...
                            Aircel Customer Care's response, Dec 20, 2016
                            Verified Support
                            Dear Nagaraju guptha,

                            We regret the inconvenience you have faced. Kindly share the following information in order to assist you better:

                            Aircel No.:
                            Signal Bars:
                            Alternate No.:
                            Complete address:
                            Landmark:
                            Specific location(indoor/outdoors):

                            Kindly feel free to write to us at [email protected] for any further assistance on this matter.

                            Thanks and Regards
                            Aircel Social Media Team
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                              S
                              Satheesh Guna
                              Dec 19, 2016
                              Resolved
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                              Resolved

                              Address: 608306
                              Website: www.consumercomplaints.in/new_complaint

                              Dear sir,
                              I am Satheeshkumar Gunasekaran . On 17.12.16 I had recharged Rs.749/- on my aircel mobile no [protected] then my special balance goes to Rs. 749/- and it shows that the validity of this special balance is 3 months. Sir I do not want to this special balance. Kindly transfer this special balance in my main account balance. Because i do not know any step to transfer this promo balance into main account balance. I will be always

                              thankfull to you.

                              Satheeshkumar Gunasekaran

                              Mobile no: +91 [protected]
                              +2 photos
                              Jan 30, 2017
                              Complaint marked as Resolved 
                              Aircel customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 20, 2016
                              Aircel Customer Care's response
                              Dear Satheesh Guna,

                              We would like to inform you that PF balance (promo balance) can not be transferred to main balance. Also, PF balance can be used same as the main balance for voice, SMS and internet but, you can not use PF balance to activate any service.

                              Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

                              Thanks and Regards
                              Aircel Social Media Team
                              Verified Support
                              Dec 20, 2016
                              Aircel Customer Care's response
                              Dear Sawankumarpiwhal,

                              We would like to inform you that your Aircel number has been disconnected under ZMU policy as per TRAI guidelines. We request you to visit your nearest Aircel store along with the following documents for further assistance in this regard:

                              1. POA (Proof of address)
                              2. POI (Proof of Identity)
                              3. 2 Passport size photographs.

                              Thanks and Regards
                              Aircel Social Media Team
                              Dec 26, 2016
                              Updated by Satheesh Guna
                              Dear sir,

                              I am working in Oman muscat, I planning to come to my country after 3 to 4 months back (may be May-2017)

                              Unfortunately i recharged my mobile for special recharge @ rs.749 but this recharge validate 3 months only.

                              Thanks & regards,

                              Satheeshkumar.G
                              Mobile No: +91 [protected]
                              Verified Support
                              Dec 27, 2016
                              Aircel Customer Care's response
                              Dear Neharika Medi,

                              We would like to inform you that number has been disconnected hence no action has been taken on the same.

                              Warm Regards,
                              Aircel Social Media Team
                              Verified Support
                              Dec 30, 2016
                              Aircel Customer Care's response
                              Dear Sravan1234,

                              We have checked your account and there is no issue found. We suggest you to check the SIM by inserting in another handset if the issue is still persisting then visit the nearest Aircel store so that needful can be done.



                              Thanking you and assuring you of our best services.

                              Thanks and Regards
                              Aircel Social Media Team
                              Hell,
                              I have recive a message of Balance deduction of 35rs for Bolloywood beauty. Then i called up Aircel customer care nd ask for the reason but they behaive unprofestional and rude behavior with me and also disconected my call and denied to connect my call with supervisor. I want answer regarding this.

                              Transfer special recharge amount into main account balance - Comment #2620062 - Image #0
                              Aircel Customer Care's response, Dec 20, 2016
                              Verified Support
                              Dear Paul4449,

                              We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:

                              Aircel No.:
                              Date & Time of deduction:

                              Please avoid clicking on any flag or link while browsing, to avoid unwanted deductions in the future.

                              Kindly feel free to write to us at [email protected] for any further assistance on this
                              matter.

                              Thanks and Regards
                              Aircel Social Media Team
                              My aircel sim is not working since last one day. my number is [protected] can u please check what's wrong ??
                              Aircel Customer Care's response, Dec 20, 2016
                              Verified Support
                              Dear Neharika Medi,

                              We regret the inconvenience you have faced. Kindly share the following information in order to assist you better:

                              Signal Bars:
                              Alternate No.:
                              Complete address:
                              Landmark:
                              Specific location(indoor/outdoors):

                              Kindly feel free to write to us at [email protected] for any further assistance on this matter.

                              Thanks and Regards
                              Aircel Social Media Team
                              Weekly once or twice i am facing this problem emergency calls only i do restart and sim remove all things it shows emergency call only mobile not registered
                              Aircel Customer Care's response, Dec 20, 2016
                              Verified Support
                              Dear Muhammad Omar Farooq Ali,

                              We regret the inconvenience you have faced. Kindly share the following information in order to assist you better:

                              Aircel No.:
                              Signal Bars:
                              Alternate No.:
                              Complete address:
                              Landmark:
                              Specific location(indoor/outdoors):

                              Kindly feel free to write to us at [email protected] for any further assistance on this matter.

                              Thanks and Regards
                              Aircel Social Media Team
                              I am customer of Aircel pre-paid network, mobile no:[protected], i am using this sim card since 4 years, but suddenly at present this sim is getting report or mesage as "SIM CARD REGISTRATION FAILED", plse activate it as soon as possible.

                              thanking you
                              Aircel Customer Care's response, Dec 20, 2016
                              Verified Support
                              Dear Sravan1234,

                              We regret the inconvenience you have faced. Kindly share the following information in order to assist you better:

                              Signal Bars:
                              Alternate No.:
                              Complete address:
                              Landmark:
                              Specific location(indoor/outdoors):

                              Kindly feel free to write to us at [email protected] for any further assistance on this matter.

                              Thanks and Regards
                              Aircel Social Media Team
                              I am a customer of Aircel pre-paid and mobile no is [protected] using since last three months but the sim card not working now (sim card registration failed they showing) Please activated the same sim no as early as possible my phone no's or not attending for me
                              thanking you... Pls pls

                              Sawan Kumar
                              [protected]@gmail.com
                              [protected]
                              Aircel Customer Care's response, Dec 20, 2016
                              Verified Support
                              Dear Sawankumarpiwhal,

                              We regret the inconvenience you have faced. Kindly share the following information in order to assist you better:

                              Signal Bars:
                              Complete address:
                              Landmark:
                              Specific location(indoor/outdoors):

                              Kindly feel free to write to us at [email protected] for any further assistance on this matter.

                              Thanks and Regards
                              Aircel Social Media Team
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                                F
                                fitness level
                                from Narayangarh, Haryana
                                Dec 18, 2016
                                Resolved
                                Report
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                                Resolved

                                Address: Solan, Himachal Pradesh, 173212

                                Hai sir this is lokender kashyap...and I actually want call detail of August, September and October.. 2015 details. This is very important for me to get details of these dates so please help me out of this, I will b very thankful to you. Hope u will reply me soon on my problem as soon as possible... I actually need the details soon...
                                Plz forward details to my email id:[protected]@gmail.com
                                Jan 19, 2017
                                Complaint marked as Resolved 
                                Aircel customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 19, 2016
                                Aircel Customer Care's response
                                Dear Customer(fitness level),

                                We would request you to visit your nearest Aircel store with the following documents to get the details for the same.

                                POI (Proof of identity)
                                POA (Proof of address)

                                Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

                                Thanks and Regards
                                Aircel Social Media Team
                                Respected sir
                                This is prasanna from Madurai(Tami Nadu)
                                Form 13/12/2016 morning there is no internet connection i hav changed my network to 2G to 3G there is no connectivity please try to fix the problem soon as possible
                                Aircel Customer Care's response, Dec 20, 2016
                                Verified Support
                                Dear Prasana Cheguevar,

                                We regret the inconvenience you have faced. Kindly share the following information in order to assist you better:

                                Aircel No.:
                                Signal Bars:
                                Alternate No.:
                                Complete address:
                                Landmark:
                                Specific location(indoor/outdoors):

                                Kindly feel free to write to us at [email protected] for any further assistance on this matter.

                                Thanks and Regards
                                Aircel Social Media Team
                                My name is Ramchander. sence fast three years i am using aircel sim. suddenly it's showing sim card registration failed. my mobile No. is [protected]
                                Aircel Customer Care's response, Dec 20, 2016
                                Verified Support
                                Dear Ramchander Merugu,

                                We regret the inconvenience you have faced. Kindly share the following information in order to assist you better:

                                Signal Bars:
                                Alternate No.:
                                Complete address:
                                Landmark:
                                Specific location(indoor/outdoors):

                                Kindly feel free to write to us at [email protected] for any further assistance on this matter.

                                Thanks and Regards
                                Aircel Social Media Team
                                Aircel Customer Care's response, Jan 5, 2017
                                Verified Support
                                Dear Ramchander Merugu,

                                We hope that our team got in touch with you and shared all the requisite information.

                                Thanks and Regards
                                Aircel Social Media Team
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                                  R
                                  ranjit sutradhar
                                  Dec 18, 2016
                                  Resolved
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                                  Resolved

                                  Address: Bangalore, Karnataka, 650049
                                  Website: [email protected]

                                  My name is Ranjit sutradhar. My mob number is [protected]. Just now I received a msg like that Thanks for subscribing to music connect at Rs 30 for 30 days validity. You will be renewed after 30 days.
                                  I don't know what's happening. Without select anything or doing anything how a the service will activate. simply they send a msg and deducted amount from main balance.
                                  So I request pls deactivate the music connect service and return the deducted amount...

                                  Thanks and Regards
                                  Ranjit
                                  [protected]
                                  Feb 1, 2017
                                  Complaint marked as Resolved 
                                  Aircel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 19, 2016
                                  Aircel Customer Care's response
                                  Dear Ranjit sutradhar,

                                  We are forwarding your issue to the team. Meanwhile please share the below mentioned detail:

                                  Date & Time of deduction:

                                  Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

                                  Thanks and Regards
                                  Aircel Social Media Team
                                  Verified Support
                                  Dec 30, 2016
                                  Aircel Customer Care's response
                                  Dear Ranjit sutradhar,

                                  We would like to inform you that Rs.30 has been deducted from your account for activation of VAS service. We have deactivated the service and Rs.30 has been credited in your account as one time goodwill gesture. We request you to take care in future while accessing internet and avoid using/downloading chargeable links/services.

                                  Thanks and Regards
                                  Aircel Social Media Team
                                  Please send me last 3months of my number ([protected]), call, & message history.
                                  Mail me in this email id

                                  1...[protected]@gmail.com

                                  2.. [protected]@gmail.com
                                  Aircel Customer Care's response, Dec 20, 2016
                                  Verified Support
                                  Dear Pushpsvijay Pushpa,

                                  We would request you to visit your nearest Aircel store with the following documents to get the details for the same.

                                  POI (Proof of identity)
                                  POA (Proof of address)

                                  Kindly feel free to write to us at [email protected] for any further assistance on this matter.

                                  Thanks and Regards
                                  Aircel Social Media Team
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                                    R
                                    RSiddharthan
                                    from Raipur, Chhattisgarh
                                    Dec 18, 2016
                                    Resolved
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                                    Resolved

                                    Address: 630001
                                    Website: aircel

                                    My aircel number is
                                    [protected]. For past 10 months, I am not having any dialer tune. But you have taken rs.30/- every month. I can hear ringing sound instead of " Harivarasanam Song " whenever I call from someone's mobile to my number. Active the dialer tune immediately. Otherwise I will discard this number and I will force my friends too. So do it immediately.
                                    Jan 27, 2017
                                    Complaint marked as Resolved 
                                    Aircel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 19, 2016
                                    Aircel Customer Care's response
                                    Dear Ranjit sutradhar,

                                    We are forwarding your issue to the team. Meanwhile please share which songs, music you prefer for dialer tune.

                                    Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

                                    Thanks and Regards
                                    Aircel Social Media Team
                                    Verified Support
                                    Dec 19, 2016
                                    Aircel Customer Care's response
                                    Dear RSiddharthan,

                                    We are forwarding your issue to the team. Meanwhile please share which songs, music you prefer for dialer tune.

                                    Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

                                    Thanks and Regards
                                    Aircel Social Media Team
                                    Verified Support
                                    Dec 27, 2016
                                    Aircel Customer Care's response
                                    Dear RSiddharthan,

                                    We would like to inform you that Dialer tune has been deactivated.

                                    Warm Regards,
                                    Aircel Social Media Team
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                                      Jeet Sahoo
                                      from Ranaghat, West Bengal
                                      Dec 28, 2016
                                      Resolved
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                                      Resolved

                                      Address: 632014

                                      Jeet Sahoo
                                      Aircel Number Lost : [protected]
                                      Circle : Tamil Nadu
                                      Alternate Contact : [protected]
                                      Address : VIT University, Katpadi, Vellore-632014, Tamil Nadu

                                      Please provide me the contact of service centre in Vellore in addition..And the address too..
                                      In addition, kindly block the concerned number at the earliest and issue me a time in January so as I get my new SIM again.
                                      Jan 28, 2017
                                      Complaint marked as Resolved 
                                      Aircel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 28, 2016
                                      Aircel Customer Care's response
                                      Dear Jeet Sahoo,

                                      Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

                                      Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

                                      Thanks and Regards

                                      Aircel Social Media Team
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                                        S
                                        sraj kr
                                        Dec 18, 2016
                                        Resolved
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                                        Address: Dhanbad, Jharkhand, 828127
                                        Website: www.aircel.com

                                        My name is raj. My area location is tapovan colony, near bhuiphore mandir, big bazar, dhanbad, jharkhand. The network of aircel is not available in our location from two years. We have comlain for it many a times but no solution was given to us. Before 2 years there is network but know it was not available. Not a single networks come in our area. There are many users of aircel before but due to unavailability of network the users gradually declines. I not have any aircel no. But my alternet mobile no. Is [protected]. So please place a network of aircel in our area so that we can avail your service..
                                        Feb 12, 2017
                                        Complaint marked as Resolved 
                                        Aircel customer support has been notified about the posted complaint.
                                        Verified Support
                                        Dec 19, 2016
                                        Aircel Customer Care's response
                                        Dear Sraj kr,

                                        We have shared your feedback with our concerned team in order to meet your expectations in future.

                                        Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

                                        Thanks and Regards
                                        Aircel Social Media Team
                                        Verified Support
                                        Jan 11, 2017
                                        Aircel Customer Care's response
                                        Dear Sraj kr,

                                        We request you to please share your area pin code so that we can forward the feedback with our concerned team.

                                        Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

                                        Thanks and Regards
                                        Aircel Social Media Team
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