[Resolved] Aircel — not yet recharge | |||
Hi i have recharged my mobile no [protected] from aircel app and it shows transaction successful and recharge not done so how can i get my money back. I have recharged on 14 october and till now there is no amount in my account.. Please help me out. Reply me as soon as possible. Very urgent Mobile no:[protected] Name: saran nithish Time of recharge - around 12.00 Was this information helpful? | |||
Nov 26, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Oct 17, 2017 Aircel Customer Care's response Dear Saran Nithish, We regret the inconvenience caused. We are forwarding your concern to our team. Meanwhile, kindly share the following details with us for better assistance: Recharge Denomination (done on the number): Transaction ID: Warm Regards, Aircel Social Media Team Verified Support Oct 24, 2017 Aircel Customer Care's response Dear Saran Nithish, As per our team, we request you kindly share the following details with us to proceed further on the issue: Recharge Amount : Date of recharge : Mode of recharge : Warm Regards, Aircel Social Media Team | |||
 4 Comments | |||
Comments
My aircel no is [protected] ...miss this no ...plz kindly give a same no...my all bank transaction have this no...so plz provide the same no sir/mam...lst mnth i lost my moble ...plz favour me...
Aircel Customer Care's response, Oct 18, 2017
Verified Support
Dear Sindhuja Dharmaraj,
Thanks for reaching out to us. We request you to visit your nearest Aircel store along with the following documents to get a new SIM for the same number:
1. POA (Proof of address)
2. POI (Proof of Identity)
3. 2 Passport size photographs
Warm Regards,
Aircel Social Media Team
Thanks for reaching out to us. We request you to visit your nearest Aircel store along with the following documents to get a new SIM for the same number:
1. POA (Proof of address)
2. POI (Proof of Identity)
3. 2 Passport size photographs
Warm Regards,
Aircel Social Media Team
I am trying to send SMS for no portability from my Aircel No. ( [protected] ) but its no working & message sending is getting failed.
Regards,
Hemant Gawas
Regards,
Hemant Gawas
Aircel Customer Care's response, Oct 18, 2017
Verified Support
Dear Hemant Pwr,
As per our system checking, we would like to inform you that your concerned Aircel number (8898930274) is found inactive that's why you are not able to send PORT SMS. Please visit your nearby Aircel store for further assistance in this regard along with the following documents :
Concerned Aircel number:
Proof of address:
Proof of identity:
We are always at your service, in case you still face any issue then please let us know.
Warm Regards,
Aircel Social Media Team
As per our system checking, we would like to inform you that your concerned Aircel number (8898930274) is found inactive that's why you are not able to send PORT SMS. Please visit your nearby Aircel store for further assistance in this regard along with the following documents :
Concerned Aircel number:
Proof of address:
Proof of identity:
We are always at your service, in case you still face any issue then please let us know.
Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Oct 18, 2017
Verified Support
Dear Hemant Pwr,
Apologies for a miscommunication. We are trying to listen to all our customers simultaneously, and this time it led to an error.
As per our system check, we would like to inform you that your number has been PORTED OUT from Aircel on 18/10/2017.
Warm Regards,
Aircel Social Media Team
Apologies for a miscommunication. We are trying to listen to all our customers simultaneously, and this time it led to an error.
As per our system check, we would like to inform you that your number has been PORTED OUT from Aircel on 18/10/2017.
Warm Regards,
Aircel Social Media Team
Dear Sir/ Madam,
I'm not getting UPC code for my Aircel number([protected]) after sending MNP request.
Please do needful
Regards,
Dhanaprasath J
I'm not getting UPC code for my Aircel number([protected]) after sending MNP request.
Please do needful
Regards,
Dhanaprasath J
Aircel Customer Care's response, Oct 18, 2017
Verified Support
Dear J Dhana Prasath,
We would like to inform you that the MNP request for your number (8428005284) is under process and the same will be completed by 21/10/2017.
Warm Regards,
Aircel Social Media Team
We would like to inform you that the MNP request for your number (8428005284) is under process and the same will be completed by 21/10/2017.
Warm Regards,
Aircel Social Media Team
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Please accept our sincere apologies for the problem you have faced. We are forwarding your concern to our team. Meanwhile, kindly share the following details with us for further proceedings:
Any message received upon deduction:
Warm Regards,
Aircel Social Media Team
We would like to inform you that we have checked your account details and have found that the STV 9 was activated in your account after due consent from you. However as a onetime service gesture waiver of Rs.9 is being effected in your account, it will reflect within 24 working hours.
We are always at your service, in case you still face any issue then please let us know.
Warm Regards,
Aircel Social Media Team