[Resolved] Aircel — sms not getting sent to 1900 for upc code generation | |
Since aircel is closing down in maharashtra, need to port out my number. Sms is simply not getting sent to 1900, and i have been mailing to the aircel social media team since last 10 days, yet there seems no response from the team. Also i tried calling the customer care number [protected], people attending the call were trying to avoid by keeping my call on hold for long time. I urgently need a upc code for the number [protected] Was this information helpful? | |
Feb 24, 2018 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Jan 22, 2018 Aircel Customer Care's response Dear Rajat, We would like to inform you that the UPC for your number is FZ799779 which is valid by 10/03/2018. So, we request you to visit any nearby store of your recipient/new operator along with the following documents for further assistance in this regard: 1. POA (Proof of address) 2. POI (Proof of Identity) 3. 2 Passport size photographs 4. UPC received Warm Regards, Aircel Social Media Team | |
 5 Comments | |
Comments
I have recharge aircel best offer i.e 149= ul+ 28 gb 2g, 28 d and what i got, i got aircel to aircel ul call .
They have to clearly told that ul means a to a only i have waisted my money .Please solved my query or returned my money back plzzz
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They have to clearly told that ul means a to a only i have waisted my money .Please solved my query or returned my money back plzzz
Aircel Customer Care's response, Jan 24, 2018
Verified Support
Dear Rahi,
We regret the inconvenience caused. Kindly share the following details in order to look into your issue:
Concerned Aircel No.:
Date of offer message received:
Recharge Denomination (done on the number):
Recharge Date:
Mode of recharge:
Transaction ID:
Warm Regards,
Aircel Social Media Team
We regret the inconvenience caused. Kindly share the following details in order to look into your issue:
Concerned Aircel No.:
Date of offer message received:
Recharge Denomination (done on the number):
Recharge Date:
Mode of recharge:
Transaction ID:
Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Feb 1, 2018
Verified Support
Dear Rahi,
We hope your issue has been resolved now. Let us know if there is anything else we can help you with.
Warm Regards,
Aircel Social Media Team
We hope your issue has been resolved now. Let us know if there is anything else we can help you with.
Warm Regards,
Aircel Social Media Team
I have sent out message for porting out from my aircel sim. but not getting the reply message for porting.
Aircel Customer Care's response, Jan 24, 2018
Verified Support
Aircel Customer Care's response, Feb 1, 2018
Verified Support
Dear Customer (anupkemaye),
We hope your issue has been resolved now. Let us know if there is anything else we can help you with.
Warm Regards,
Aircel Social Media Team
We hope your issue has been resolved now. Let us know if there is anything else we can help you with.
Warm Regards,
Aircel Social Media Team
I try to call on sombody my call not ring and says that (your outgoing is closed.
Aircel Customer Care's response, Jan 24, 2018
Verified Support
Dear Aashu,
We regret the inconvenience you have faced. Kindly share the following information in order to assist you better:
Aircel No.:
Signal Bars:
Alternate No.:
Complete address:
Landmark:
The specific location of the issue (indoor/outdoors):
A sample number on which you were trying to make a call:
Warm Regards,
Aircel Social Media Team
We regret the inconvenience you have faced. Kindly share the following information in order to assist you better:
Aircel No.:
Signal Bars:
Alternate No.:
Complete address:
Landmark:
The specific location of the issue (indoor/outdoors):
A sample number on which you were trying to make a call:
Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Feb 1, 2018
Verified Support
Dear Aashu,
We hope your issue has been resolved now. Let us know if there is anything else we can help you with.
Warm Regards,
Aircel Social Media Team
We hope your issue has been resolved now. Let us know if there is anything else we can help you with.
Warm Regards,
Aircel Social Media Team
I tried sending port request SMS to 1900 in the following format
PORT 93xxxxxxxx.
Each time I was charged for sending port SMS and didn't received port code a single time. I tried calling to 1900 although it is disconnecting automatically. My no. is [protected]. Please do something about it.
PORT 93xxxxxxxx.
Each time I was charged for sending port SMS and didn't received port code a single time. I tried calling to 1900 although it is disconnecting automatically. My no. is [protected]. Please do something about it.
Aircel Customer Care's response, Jan 24, 2018
Verified Support
Dear Hemant (hemant1171),
We would like to inform you that the UPC for your number is DD949168 which is valid up to 02/02/2018 12:00:00 AM.
So, we request you to visit any nearby store of your recipient/new operator along with the following documents for further assistance in this regard:
1. POA (Proof of address)
2. POI (Proof of Identity)
3. 2 Passport size photographs
4. UPC received
Warm Regards,
Aircel Social Media Team
We would like to inform you that the UPC for your number is DD949168 which is valid up to 02/02/2018 12:00:00 AM.
So, we request you to visit any nearby store of your recipient/new operator along with the following documents for further assistance in this regard:
1. POA (Proof of address)
2. POI (Proof of Identity)
3. 2 Passport size photographs
4. UPC received
Warm Regards,
Aircel Social Media Team
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so, kindly deactivated this service and refund my deduction money till now
Apologies! Kindly share the following information in order to look into your issue:
Aircel No.:
Warm Regards,
Aircel Social Media Team
We hope your issue has been resolved now. Let us know if there is anything else we can help you with.
Warm Regards,
Aircel Social Media Team