Airtel — 2g sim upgradation to 4g not successful

I recently went to a airtel store to upgrade my 2g airtel sim to 4g and after he completed the process he charged rs. 40 for upgradation and handed me a new 4g sim which was supposed to be activated in the next 24 hours. But unfortunately its ben 5 days and yet not activated and i am forced to usd my 2g sim even after upgradation!! Please help as i am unable to use 4g net (Having a 4g net pack byt my internet connection seems to be very slow). Please resolve this problem as soon as possible.
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Hello, sir i am you mobile network customer.From yesterday my sim [protected] is not activate..
I request to you please activate my sim card immediately...
[protected] I port this number Aircel to Airtel last week.. My sim status is activated.. But still didn't get any signal more then 10 days.. Airtel show room executive no response properly.. What is the next procedure..
While recharge then services automatically gone no sms no phone call no 4g network working..

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